# Single Student Failure Analysis ## 📊 Test Result - **Students**: 1 - **Successful**: 0 (0.00%) - **Failed**: 1 (100%) - **Duration**: 61.91 seconds - **Error**: `Password reset API call did not complete within timeout` ## 🔴 Root Cause: Backend API Timeout ### The Error **Error Type:** `Exception` **Error Message:** ``` ❌ Password reset API call did not complete within timeout ``` **Location:** `pages/mandatory_reset_page.py`, line 448 ### What This Means **This is NOT:** - ❌ Automation script issue - ❌ System resource issue (only 1 browser) - ❌ Wrong execution method **This IS:** - ✅ **Backend/Server Performance Issue** - Password reset API is taking longer than 16 seconds - ✅ **API Response Timeout** - Backend is slow or not responding in time ## 🔍 Technical Details ### Current Timeout Configuration - **MEDIUM_WAIT**: 8 seconds (from `config.py`) - **LONG_WAIT**: 16 seconds (MEDIUM_WAIT * 2) - **Password Reset Timeout**: 16 seconds ### What Happened 1. ✅ Browser created successfully 2. ✅ Login successful 3. ✅ Password reset modal detected 4. ✅ Form filled correctly 5. ✅ Submit button clicked 6. ⏳ **Waiting for API response...** 7. ❌ **API call timed out after 16 seconds** 8. ❌ Test failed ### Evidence From the logs: - ✅ Password reset form filled successfully - ✅ Submit button clicked - ⏳ "Waiting for password reset API call to complete..." - ❌ Timeout after 16 seconds **The automation is working correctly - the backend is just too slow.** ## 💡 Possible Causes ### 1. Backend Server Performance - **Slow database queries** - **Heavy server load** - **Network latency** - **Backend processing delays** ### 2. Backend Not Responding - **API endpoint not working** - **Backend service down/restarting** - **Database connection issues** ### 3. Network Issues - **Slow network connection** - **Network timeouts** - **Firewall/proxy delays** ## ✅ Solutions ### Solution 1: Increase Timeout (Quick Fix) **Increase password reset timeout to 30-60 seconds:** Modify `pages/mandatory_reset_page.py`: ```python LONG_WAIT = MEDIUM_WAIT * 4 # 32 seconds instead of 16 # Or LONG_WAIT = 60 # 60 seconds for slow backends ``` ### Solution 2: Check Backend Performance **Investigate backend:** 1. Check backend server logs 2. Monitor database performance 3. Check API endpoint response times 4. Verify backend is running properly ### Solution 3: Add Retry Logic **Retry password reset if timeout:** - Retry the password reset operation - Add exponential backoff - Better error messages ### Solution 4: Check Network/Backend Status **Verify backend is accessible:** ```bash # Check if backend is running curl http://localhost:3983/health # Check response time time curl http://localhost:3983/api/password-reset ``` ## 🎯 Immediate Actions ### 1. Check Backend Status **Verify backend is running and responsive:** ```bash # Check if backend is accessible curl http://localhost:3983 # Check backend logs tail -f /path/to/backend/logs ``` ### 2. Increase Timeout (Temporary Fix) **For testing purposes, increase timeout:** Edit `pages/mandatory_reset_page.py`: ```python # Line 285, change from: LONG_WAIT = MEDIUM_WAIT * 2 # 16 seconds # To: LONG_WAIT = 60 # 60 seconds for slow backends ``` ### 3. Test Again **Run test again with increased timeout:** ```bash python3 tests/load_tests/test_generic_load_assessments.py \ --csv students_with_passwords_2025-12-15T10-49-08_01.csv \ --start 0 --end 1 \ --workers 1 \ --headless \ --metrics-interval 1 ``` ## 📊 Comparison: 100 Students vs 1 Student ### 100 Students Failure - **Error**: `InvalidSessionIdException` (browser crashed) - **Cause**: System resource exhaustion - **Solution**: Reduce concurrency to 20-30 ### 1 Student Failure - **Error**: `Password reset API call did not complete within timeout` - **Cause**: Backend API slow/unresponsive - **Solution**: Increase timeout or fix backend performance ## 🔍 Diagnosis Steps ### Step 1: Check Backend Logs ```bash # Look for password reset API calls grep "password.*reset" /path/to/backend/logs # Check for errors grep "error\|timeout\|slow" /path/to/backend/logs ``` ### Step 2: Test API Directly ```bash # Test password reset API endpoint curl -X POST http://localhost:3983/api/password-reset \ -H "Content-Type: application/json" \ -d '{"current_password":"...","new_password":"..."}' ``` ### Step 3: Monitor Backend Performance - Check CPU usage - Check memory usage - Check database query times - Check API response times ## ✅ Recommended Fix ### Option A: Increase Timeout (Quick) ```python # In pages/mandatory_reset_page.py, line 285 LONG_WAIT = 60 # 60 seconds for slow backends ``` ### Option B: Fix Backend (Proper) - Optimize database queries - Add caching - Scale backend resources - Fix network issues ### Option C: Add Retry Logic (Robust) - Retry on timeout - Exponential backoff - Better error handling ## 🎯 Conclusion **Is the Automation Broken?** **NO** - Automation is working correctly. Form filled, submit clicked, waiting for response. **Is the Backend Broken?** **POSSIBLY** - Backend is taking >16 seconds to respond, which is too slow. **What Should You Do?** 1. **Check backend status** - Is it running? Is it slow? 2. **Increase timeout** - For testing, increase to 60 seconds 3. **Investigate backend** - Check logs, performance, database 4. **Fix backend** - Optimize API response time --- **Summary:** Your automation is working perfectly. The backend password reset API is taking longer than 16 seconds to respond. Increase the timeout or fix backend performance.