stage names modified and calendar added in opportunity requests added and checked resignation and termination flow end to end from chennai

scratch/update_resignation_enum.js

@@ -0,0 +1,24 @@
+import db from '../src/database/models/index.js';
+
+async function updateEnum() {
+    try {
+        console.log('Attempting to update PostgreSQL ENUM: enum_resignations_currentStage...');
+        
+        // Note: ALTER TYPE ... ADD VALUE cannot be executed in a transaction block in some Postgres versions.
+        // Sequelize's queryInterface.sequelize.query uses a transaction if not specified otherwise.
+        
+        await db.sequelize.query('ALTER TYPE "enum_resignations_currentStage" ADD VALUE IF NOT EXISTS \'RBM + DD-ZM Review\'');
+        
+        console.log('SUCCESS: ENUM updated successfully.');
+        process.exit(0);
+    } catch (error) {
+        console.error('FAILED to update ENUM:', error.message);
+        if (error.message.includes('already exists')) {
+            console.log('INFO: Value already exists, proceeding.');
+            process.exit(0);
+        }
+        process.exit(1);
+    }
+}
+
+updateEnum();

scripts/verify-offboarding-status.ts

@@ -1,5 +1,13 @@
 import assert from 'node:assert/strict';
-import { getResignationStatusForStage, getTerminationStatusForStage, normalizeClearanceStatus, normalizeFnFStatus } from '../src/common/utils/offboardingStatus.js';
+import {
+    getResignationStatusForStage,
+    getTerminationStatusForStage,
+    normalizeClearanceStatus,
+    normalizeFnFStatus,
+    normalizeTerminationCurrentStage,
+    getLegacyTerminationRowFixes
+} from '../src/common/utils/offboardingStatus.js';
+import { getJointRoundCutoffMsFromTimeline } from '../src/common/utils/terminationJointReviewRound.util.js';
 
 assert.equal(normalizeFnFStatus('settled'), 'Completed');
 assert.equal(normalizeFnFStatus('finance approval'), 'Finance Approval');
@@ -10,6 +18,28 @@ assert.equal(getResignationStatusForStage('F&F Initiated'), 'F&F Initiated');
 assert.equal(getTerminationStatusForStage('Submitted'), 'Submitted');
 assert.equal(getTerminationStatusForStage('Terminated'), 'Terminated');
 
+assert.equal(
+    normalizeTerminationCurrentStage('Personal Hearing'),
+    'Evaluation of Dealer SCN Response'
+);
+assert.deepEqual(getLegacyTerminationRowFixes({ currentStage: 'Personal Hearing', status: 'Personal Hearing Pending' }), {
+    currentStage: 'Evaluation of Dealer SCN Response',
+    status: 'SCN Response Evaluation Pending'
+});
+
+const reconsiderTimeline = [
+    { action: 'Approved', targetStage: 'NBH Final Approval', timestamp: new Date('2024-01-01').toISOString() },
+    {
+        action: 'Sent for Reconsideration',
+        targetStage: 'Evaluation of Dealer SCN Response',
+        timestamp: new Date('2025-06-15T12:00:00.000Z').toISOString()
+    }
+];
+assert.equal(
+    getJointRoundCutoffMsFromTimeline(reconsiderTimeline, 'scn_response_eval'),
+    new Date('2025-06-15T12:00:00.000Z').getTime()
+);
+
 assert.equal(normalizeClearanceStatus('Cleared', 0), 'NOC Submitted');
 assert.equal(normalizeClearanceStatus('Cleared', 100), 'Dues Pending');
 assert.equal(normalizeClearanceStatus('Pending', 0), 'Pending');

src/common/config/constants.ts

@@ -182,8 +182,8 @@ export const TERMINATION_STAGES = {
   LEGAL_VERIFICATION: 'Legal Verification',
   DD_HEAD_REVIEW: 'DD Head Review',
   NBH_EVALUATION: 'NBH Evaluation',
-  SCN_ISSUED: 'Show Cause Notice',
+  SCN_ISSUED: 'Show Cause Notice (SCN)',
-  PERSONAL_HEARING: 'Personal Hearing',
+  PERSONAL_HEARING: 'Evaluation of Dealer SCN Response',
   NBH_FINAL_APPROVAL: 'NBH Final Approval',
   CCO_APPROVAL: 'CCO Approval',
   CEO_APPROVAL: 'CEO Final Approval',
@@ -195,7 +195,7 @@ export const TERMINATION_STAGES = {
 // Resignation Stages
 export const RESIGNATION_STAGES = {
   ASM: 'ASM',
-  RBM: 'RBM',
+  RBM: 'RBM + DD-ZM Review',
   ZBH: 'ZBH',
   DD_LEAD: 'DD Lead',
   NBH: 'NBH',
@@ -493,7 +493,7 @@ export const RESIGNATION_DOCUMENT_TYPES = [
   'Resignation Letter',
   'Dealer Undertaking',
   'Approval Note',
-  'Legal Communication',
+  'Resignation Acceptance Letter',
   'Handover Document',
   'Settlement Supporting Document',
   'PPT Presentation',
@@ -501,6 +501,7 @@ export const RESIGNATION_DOCUMENT_TYPES = [
 ] as const;
 
 export const RESIGNATION_DOCUMENT_STAGES = [
+  'Initiation',
   'ASM',
   'RBM',
   'ZBH',
@@ -558,7 +559,8 @@ export const OFFBOARDING_ACTIONS = {
   PUSH_FNF: 'pushfnf',
   RECONSIDER: 'reconsider',
   ISSUE_SCN: 'issueSCN',
-  SCN_RESPONSE: 'scnResponse'
+  SCN_RESPONSE: 'scnResponse',
+  HOLD: 'hold'
 } as const;
 
 // Module List for Document Management
@@ -567,7 +569,7 @@ export const MODULE_LIST = ['ONBOARDING', 'RESIGNATION', 'RELOCATION', 'CONSTITU
 // Process Stages per Module (Source of Truth for Checklists)
 export const STAGES_MAP = {
   'ONBOARDING': ['General', 'KYC', 'Level 1 Interview', 'Level 2 Interview', 'Level 3 Interview', 'FDD', 'LOI Approval', 'LOA Approval', 'LOI Issue', 'Architecture Team Assigned', 'Architecture Document Upload', 'Architecture Team Completion', 'EOR', 'Inauguration'],
-  'RESIGNATION': ['Submission', 'Regional Review', 'ZM Review', 'ZBH Review', 'Finance Review', 'DDL Review', 'Approved'],
+  'RESIGNATION': ['Submission', 'Regional Review', 'RBM + DD-ZM Review', 'ZBH Review', 'Finance Review', 'DDL Review', 'Approved'],
   'RELOCATION': ['Initiated', 'ASM Review', 'ZM Review', 'ZBH Review', 'Completed'],
   'CONSTITUTIONAL_CHANGE': ['Draft', 'Legal Review', 'Approved'],
   'TERMINATION': ['Submitted', 'RBM + DD-ZM Review', 'ZBH Review', 'DD Lead Review', 'Legal Verification', 'NBH Evaluation', 'SCN', 'Personal Hearing', 'Completed']

src/common/utils/offboardingStatus.ts

@@ -22,8 +22,9 @@ export const normalizeFnFStatus = (status: string | null | undefined): string =>
 
 export const getResignationStatusForStage = (stage: string): string => {
     switch (stage) {
-        case RESIGNATION_STAGES.ASM:
         case RESIGNATION_STAGES.RBM:
+            return RESIGNATION_STAGES.RBM; // It already contains "Review"
+        case RESIGNATION_STAGES.ASM:
         case RESIGNATION_STAGES.ZBH:
         case RESIGNATION_STAGES.DD_LEAD:
         case RESIGNATION_STAGES.NBH:
@@ -55,6 +56,35 @@ export const getTerminationStatusForStage = (stage: string): string => {
     }
 };
 
+/** Legacy DB rows may still use SRS label "Personal Hearing" while workflow code keys the canonical stage constant. */
+const LEGACY_TERMINATION_STAGE_TO_CANONICAL: Record<string, string> = {
+    'Personal Hearing': TERMINATION_STAGES.PERSONAL_HEARING
+};
+
+export const normalizeTerminationCurrentStage = (stage: string | null | undefined): string => {
+    if (stage == null) return '';
+    const trimmed = String(stage).trim();
+    return LEGACY_TERMINATION_STAGE_TO_CANONICAL[trimmed] || trimmed;
+};
+
+/** Returns column updates to align legacy termination rows with current stage/status strings (no-op if already canonical). */
+export const getLegacyTerminationRowFixes = (termination: {
+    currentStage?: string | null;
+    status?: string | null;
+}): Record<string, string> | null => {
+    const updates: Record<string, string> = {};
+    const rawStage = termination.currentStage;
+    if (rawStage) {
+        const canonical = normalizeTerminationCurrentStage(rawStage);
+        if (canonical !== rawStage) updates.currentStage = canonical;
+    }
+    const st = termination.status;
+    if (st && /personal hearing/i.test(st)) {
+        updates.status = st.replace(/personal hearing/gi, 'SCN Response Evaluation');
+    }
+    return Object.keys(updates).length ? updates : null;
+};
+
 export const normalizeClearanceStatus = (status: string | null | undefined, amount: number): string => {
     const normalizedAmount = Math.abs(Number(amount) || 0);
     const value = (status || '').toLowerCase();

src/common/utils/offboardingWorkflow.utils.ts

@@ -21,7 +21,7 @@ export const getPreviousStage = (requestType: string, currentStage: string): str
                 [TERMINATION_STAGES.DD_LEAD_REVIEW]: TERMINATION_STAGES.ZBH_REVIEW,
                 [TERMINATION_STAGES.LEGAL_VERIFICATION]: TERMINATION_STAGES.DD_LEAD_REVIEW,
                 [TERMINATION_STAGES.DD_HEAD_REVIEW]: TERMINATION_STAGES.LEGAL_VERIFICATION,
-                [TERMINATION_STAGES.NBH_EVALUATION]: TERMINATION_STAGES.DD_HEAD_REVIEW,
+                [TERMINATION_STAGES.NBH_EVALUATION]: TERMINATION_STAGES.DD_LEAD_REVIEW,
                 [TERMINATION_STAGES.SCN_ISSUED]: TERMINATION_STAGES.NBH_EVALUATION,
                 [TERMINATION_STAGES.PERSONAL_HEARING]: TERMINATION_STAGES.SCN_ISSUED,
                 [TERMINATION_STAGES.NBH_FINAL_APPROVAL]: TERMINATION_STAGES.PERSONAL_HEARING,

src/common/utils/terminationJointReviewRound.util.ts

@@ -0,0 +1,61 @@
+import { Op } from 'sequelize';
+import { TERMINATION_STAGES } from '../config/constants.js';
+
+const norm = (s: string | undefined | null) =>
+    String(s || '')
+        .toLowerCase()
+        .replace(/\s+/g, ' ')
+        .trim();
+
+export const isScnResponseJointTargetStage = (targetStage: string | undefined | null): boolean => {
+    const n = norm(targetStage);
+    if (!n) return false;
+    if (n === norm(TERMINATION_STAGES.PERSONAL_HEARING)) return true;
+    if (n.includes('evaluation') && n.includes('scn') && n.includes('response')) return true;
+    if (n.includes('personal hearing')) return true;
+    return false;
+};
+
+export const isRbmJointTargetStage = (targetStage: string | undefined | null): boolean => {
+    const n = norm(targetStage);
+    return n.includes('rbm') && (n.includes('dd-zm') || n.includes('dd zm'));
+};
+
+function isSendBackOrReconsiderTimelineAction(action: string | undefined | null): boolean {
+    const a = norm(action);
+    return (
+        a.includes('sent back') ||
+        a.includes('send back') ||
+        a.includes('reconsider') ||
+        a.includes('reconsideration')
+    );
+}
+
+export type JointRoundTimelineMode = 'scn_response_eval' | 'rbm_review';
+
+/**
+ * When a case is sent back / reconsidered to a joint stage, earlier PARTIAL_APPROVE rows must be ignored.
+ * Uses workflow timeline entries (written on transition) — newest matching event wins.
+ */
+export function getJointRoundCutoffMsFromTimeline(
+    timeline: unknown,
+    mode: JointRoundTimelineMode
+): number | null {
+    if (!Array.isArray(timeline) || timeline.length === 0) return null;
+    const matcher = mode === 'scn_response_eval' ? isScnResponseJointTargetStage : isRbmJointTargetStage;
+    const arr = timeline as any[];
+    for (let i = arr.length - 1; i >= 0; i--) {
+        const e = arr[i];
+        if (!isSendBackOrReconsiderTimelineAction(e?.action)) continue;
+        if (!matcher(e?.targetStage)) continue;
+        const t = e?.timestamp != null ? new Date(e.timestamp).getTime() : NaN;
+        if (!Number.isNaN(t)) return t;
+    }
+    return null;
+}
+
+/** Only audit rows created at/after send-back / reconsider to this joint stage count for the current round. */
+export function buildJointRoundCreatedAtFilter(cutoffMs: number | null): { createdAt?: { [Op.gte]: Date } } {
+    if (cutoffMs == null) return {};
+    return { createdAt: { [Op.gte]: new Date(cutoffMs) } };
+}

src/common/utils/workflow-email-notifications.ts

@@ -247,7 +247,7 @@ export async function resolveNextActors(requestId: string, requestType: string,
             'Spares Clearance': [ROLES.SPARES_MANAGER],
             'Service Clearance': [ROLES.SERVICE_MANAGER],
             'Accounts Clearance': [ROLES.ACCOUNTS_MANAGER],
-            'F&F Initiated': [ROLES.DD_ADMIN],
+            'F&F Initiated': [ROLES.DD_ADMIN, ROLES.FINANCE, ROLES.DD_LEAD, ROLES.ZBH, ROLES.RBM],
             // SRS §7.5.2 — Legal acceptance letter upload triggers notification to DD-Admin + ASM
             'Resignation Legal Closure': [ROLES.DD_ADMIN, ROLES.ASM],
 
@@ -340,8 +340,12 @@ export async function notifyStakeholdersOnTransition(
             const isDealer = u.id === metadata.dealerId;
             const isActingUser = u.fullName === metadata.actionUserFullName;
 
-            // Roles that should receive observer alerts on terminal events
+            // Roles that should receive observer alerts on terminal events or F&F triggers
-            const isKeyObserverRole = ['DD Lead', 'DD Head', 'NBH', 'DD Admin', 'Super Admin', 'SUPER_ADMIN', 'DD_ADMIN'].includes(u.roleCode || '');
+            const isKeyObserverRole = [
+                'DD Lead', 'DD Head', 'NBH', 'DD Admin', 'Super Admin', 
+                'SUPER_ADMIN', 'DD_ADMIN', 'Finance', 'FINANCE',
+                'ZBH', 'RBM', 'DD-ZM'
+            ].includes(u.roleCode || '');
             const isASM = (u.roleCode || '').toUpperCase() === 'ASM';
 
             // Phone for WhatsApp — directly on include'd user object

src/modules/onboarding/onboarding.controller.ts

@@ -278,17 +278,25 @@ export const getApplications = async (req: AuthRequest, res: Response) => {
         // Apply Filters
         const { fromDate, toDate, search, status, location, state, isShortlisted, ddLeadShortlisted, assignedTo } = req.query;
         
+        // 1. Date Filters (createdAt range)
         if (fromDate || toDate) {
-            whereClause.createdAt = {};
+            const dateClause: any = {};
-            if (fromDate) {
+            if (fromDate && fromDate !== 'undefined') {
                 const start = new Date(fromDate as string);
-                start.setHours(0, 0, 0, 0);
+                if (!isNaN(start.getTime())) {
-                whereClause.createdAt[Op.gte] = start;
+                    start.setHours(0, 0, 0, 0);
+                    dateClause[Op.gte] = start;
+                }
             }
-            if (toDate) {
+            if (toDate && toDate !== 'undefined') {
                 const end = new Date(toDate as string);
-                end.setHours(23, 59, 59, 999);
+                if (!isNaN(end.getTime())) {
-                whereClause.createdAt[Op.lte] = end;
+                    end.setHours(23, 59, 59, 999);
+                    dateClause[Op.lte] = end;
+                }
+            }
+            if (Object.keys(dateClause).length > 0) {
+                whereClause.createdAt = dateClause;
             }
         }
 
@@ -313,9 +321,13 @@ export const getApplications = async (req: AuthRequest, res: Response) => {
         };
 
         // Pipeline Logic - Forced strict filtering by lifecycle stage
+        // 3. Status Grouping Logic (Prospects vs Leads vs Workflow)
         const isShortlistedStr = String(isShortlisted ?? '').toLowerCase();
         const ddLeadShortlistedStr = String(ddLeadShortlisted ?? '').toLowerCase();
 
+        // Use a conditions array to prevent Op.or overwrites
+        const conditions: any[] = [];
+
         if (isShortlistedStr === 'false') {
             // Non-Opportunities (New Leads) MUST be 'Submitted', NOT shortlisted, and NOT linked to an opportunity
             whereClause.overallStatus = 'Submitted';
@@ -324,10 +336,12 @@ export const getApplications = async (req: AuthRequest, res: Response) => {
             whereClause.opportunityId = null; // Strictly lead-gen records only
         } else if (isShortlistedStr === 'true' && ddLeadShortlistedStr !== 'true') {
             // Opportunities (Prospects): include anything explicitly shortlisted OR in an opportunity status
-            whereClause[Op.or] = [
+            conditions.push({
-                { isShortlisted: true },
+                [Op.or]: [
-                { overallStatus: { [Op.in]: ['Questionnaire Pending', 'Questionnaire Completed', 'Shortlisted'] } }
+                    { isShortlisted: true },
-            ];
+                    { overallStatus: { [Op.in]: ['Questionnaire Pending', 'Questionnaire Completed', 'Shortlisted'] } }
+                ]
+            });
             // However, must NOT be shortlisted by DD Lead yet (that moves them to Workflow)
             whereClause.ddLeadShortlisted = { [Op.ne]: true };
 
@@ -345,6 +359,10 @@ export const getApplications = async (req: AuthRequest, res: Response) => {
             applyStatusFilter(status);
         }
 
+        if (conditions.length > 0) {
+            whereClause[Op.and] = [...(whereClause[Op.and] || []), ...conditions];
+        }
+
         if (location && location !== 'all') {
             whereClause.preferredLocation = location;
         }
@@ -1621,3 +1639,46 @@ export const bulkConvertToOpportunity = async (req: AuthRequest, res: Response)
         res.status(500).json({ success: false, message: 'Internal error during batch conversion' });
     }
 };
+
+export const sendBulkReminders = async (req: AuthRequest, res: Response) => {
+    try {
+        const { applicationIds } = req.body;
+        if (!applicationIds || !Array.isArray(applicationIds)) {
+            return res.status(400).json({ success: false, message: 'Invalid application IDs' });
+        }
+
+        const applications = await Application.findAll({
+            where: { id: { [Op.in]: applicationIds } }
+        });
+
+        for (const app of applications) {
+            await NotificationService.sendQuestionnaireReminder(
+                app.email,
+                app.phone,
+                app.applicantName,
+                { 
+                    location: app.preferredLocation,
+                    link: `${process.env.FRONTEND_URL || 'http://localhost:5173'}/questionnaire/${app.applicationId}` 
+                }
+            );
+            
+            // Log Audit
+            await safeAuditLogCreate({
+                userId: req.user?.id || null,
+                action: 'REMINDER_SENT',
+                entityType: 'application',
+                entityId: app.id,
+                newData: { 
+                    template: 'QUESTIONNAIRE_REMINDER',
+                    sentAt: new Date(),
+                    context: pickApplicationAuditContext(app)
+                }
+            });
+        }
+
+        res.json({ success: true, message: `Reminders sent to ${applications.length} applicants` });
+    } catch (error) {
+        console.error('Send bulk reminders error:', error);
+        res.status(500).json({ success: false, message: 'Error sending reminders' });
+    }
+};

src/modules/onboarding/onboarding.routes.ts

@@ -6,7 +6,7 @@ import {
     assignArchitectureTeam, updateArchitectureStatus, generateDealerCodes,
     retriggerEvaluators, getDocumentConfigs, getDocumentConfigMetadata,
     createDocumentConfig, updateDocumentConfig, deleteDocumentConfig, updateApplication,
-    exportApplicationResponses, convertToOpportunity, bulkConvertToOpportunity
+    exportApplicationResponses, convertToOpportunity, bulkConvertToOpportunity, sendBulkReminders
 } from './onboarding.controller.js';
 import { authenticate } from '../../common/middleware/auth.js';
 import { checkRevocation } from '../../common/middleware/checkRevocation.js';
@@ -29,6 +29,7 @@ router.get('/applications/export-responses', exportApplicationResponses);
 router.get('/document-configs/metadata', getDocumentConfigMetadata);
 router.get('/document-configs', getDocumentConfigs);
 router.post('/applications/shortlist', bulkShortlist); // Existing route, updated to named import
+router.post('/applications/reminders', sendBulkReminders);
 router.get('/applications/:id', checkRevocation as any, getApplicationById);
 router.put('/applications/:id', checkRevocation as any, updateApplication);
 router.put('/applications/:id/status', checkRevocation as any, updateApplicationStatus);

src/modules/self-service/resignation.controller.ts

@@ -36,12 +36,28 @@ export const createResignation = async (req: AuthRequest, res: Response, next: N
     try {
         if (!req.user) throw new Error('Unauthorized');
         const { outletId, resignationType, lastOperationalDateSales, lastOperationalDateServices, reason, additionalInfo } = req.body;
-        const dealerId = req.user.id;
+        const userRole = req.user.roleCode || req.user.role;
+        const isInternalInitiator = [ROLES.ASM, ROLES.DD_ADMIN, ROLES.SUPER_ADMIN].includes(userRole as any);
 
-        const outlet = await db.Outlet.findOne({ where: { id: outletId, dealerId } });
+        let dealerId: string;
-        if (!outlet) {
+        let outlet: any;
-            await transaction.rollback();
+
-            return res.status(404).json({ success: false, message: 'Outlet not found or does not belong to you' });
+        if (isInternalInitiator) {
+            // Internal initiator (ASM/Admin) selects the outlet
+            outlet = await db.Outlet.findOne({ where: { id: outletId } });
+            if (!outlet) {
+                await transaction.rollback();
+                return res.status(404).json({ success: false, message: 'Outlet not found' });
+            }
+            dealerId = outlet.dealerId;
+        } else {
+            // Dealer (Self-Service) initiates for their own outlet
+            dealerId = req.user.id;
+            outlet = await db.Outlet.findOne({ where: { id: outletId, dealerId } });
+            if (!outlet) {
+                await transaction.rollback();
+                return res.status(404).json({ success: false, message: 'Outlet not found or does not belong to you' });
+            }
         }
 
         const existingResignation = await db.Resignation.findOne({
@@ -75,10 +91,11 @@ export const createResignation = async (req: AuthRequest, res: Response, next: N
             documents: [],
             departmentalClearances: initialClearances,
             timeline: [{
-                stage: 'Submitted',
+                stage: 'Request Submitted',
                 timestamp: new Date(),
                 user: req.user.fullName,
-                action: 'Resignation request submitted'
+                action: isInternalInitiator ? 'Resignation initiated by ASM' : 'Resignation request submitted by dealer',
+                remarks: reason || ''
             }]
         }, { transaction });
 
@@ -87,7 +104,7 @@ export const createResignation = async (req: AuthRequest, res: Response, next: N
             userId: req.user.id,
             action: AUDIT_ACTIONS.CREATED,
             resignationId: resignation.id,
-            remarks: 'Dealer submitted resignation request'
+            remarks: isInternalInitiator ? 'ASM initiated resignation request' : 'Dealer submitted resignation request'
         }, { transaction });
 
         await transaction.commit();
@@ -390,20 +407,29 @@ export const approveResignation = async (req: AuthRequest, res: Response, next:
             return res.status(400).json({ success: false, message: 'Cannot move to next stage from current state' });
         }
 
-        // Guard before transition: F&F initiation is allowed only on/after LWD unless forced.
+        // Guard before transition: F&F initiation is allowed only on/after LWD as per SRS §4.2.2.8
+        let shouldTriggerFnF = false;
         if (nextStage === RESIGNATION_STAGES.FNF_INITIATED) {
             const today = new Date();
-            const lwd = resignation.lastOperationalDateServices || resignation.lastOperationalDateSales;
+            const lwdString = resignation.lastOperationalDateServices || resignation.lastOperationalDateSales;
             const { force } = req.body;
+            
+            const lwd = lwdString ? new Date(lwdString) : null;
+            if (lwd) {
+                // Clear time for date-only comparison
+                today.setHours(0, 0, 0, 0);
+                lwd.setHours(0, 0, 0, 0);
+            }
 
-            if (!force && lwd && today < new Date(lwd)) {
+            if (!force && lwd && today < lwd) {
                 await transaction.rollback();
                 return res.status(400).json({
                     success: false,
-                    message: `F&F can only be initiated on or after the Last Working Day (${lwd}).`,
+                    message: `F&F settlement process is initiated only on the Last Working Day (${lwdString}) of the dealership.`,
                     canForce: true
                 });
             }
+            shouldTriggerFnF = true;
         }
 
         // Sequence guard: resignation can be marked completed only after F&F settlement is complete.
@@ -498,41 +524,12 @@ export const approveResignation = async (req: AuthRequest, res: Response, next:
                 .catch(err => logger.error('Error syncing resignation completion to SAP:', err));
         }
 
-        if (nextStage === RESIGNATION_STAGES.FNF_INITIATED) {
+        if (shouldTriggerFnF) {
             const existingFnF = await db.FnF.findOne({ where: { resignationId: resignation.id }, transaction });
-            let fnfId = existingFnF?.id;
-
             if (!existingFnF) {
-                const dealerProfileId = (resignation as any).dealer?.dealerId;
+                const fnf = await ResignationWorkflowService.initiateFnF(resignation, req.user.id, transaction);
-
+                // Assign/sync Participants for F&F (Sub-application chat) to ensure robustness
-                // No seed line items or mock SAP amounts — totals stay 0 until users/scripts add FnF line items or department clearances.
+                await ParticipantService.assignFnFParticipants(fnf.id);
-                const fnf = await db.FnF.create({
-                    settlementId: await NomenclatureService.generateFnFId(),
-                    resignationId: resignation.id,
-                    outletId: resignation.outletId,
-                    dealerId: dealerProfileId, // Correctly using the Dealer model ID
-                    status: 'Initiated',
-                    totalReceivables: 0,
-                    totalPayables: 0,
-                    netAmount: 0
-                }, { transaction });
-
-                const { FNF_DEPARTMENTS } = await import('../../common/config/constants.js');
-                await db.FffClearance.bulkCreate(
-                    FNF_DEPARTMENTS.map(dept => ({
-                        fnfId: fnf.id,
-                        department: dept,
-                        status: 'Pending'
-                    })),
-                    { transaction }
-                );
-
-                fnfId = fnf.id;
-            }
-
-            // Always assign/sync Participants for F&F (Sub-application chat) to ensure robustness
-            if (fnfId) {
-                await ParticipantService.assignFnFParticipants(fnfId);
             }
         }
 
@@ -1060,14 +1057,15 @@ export const updateResignationStatus = async (req: AuthRequest, res: Response, n
                     const hasLegalStageDocument = await db.ResignationDocument.findOne({
                         where: {
                             resignationId: resignation.id,
-                            stage: RESIGNATION_STAGES.LEGAL
+                            stage: RESIGNATION_STAGES.LEGAL,
+                            documentType: 'Resignation Acceptance Letter'
                         },
                         attributes: ['id']
                     });
                     if (!hasLegalStageDocument) {
                         return res.status(400).json({
                             success: false,
-                            message: 'Cannot trigger F&F. Legal-stage acceptance/communication document is required first.'
+                            message: 'Cannot trigger F&F. Resignation Acceptance Letter is required first.'
                         });
                     }
                 }

src/modules/termination/termination.controller.ts

@@ -16,7 +16,11 @@ import ExternalMocksService from '../../common/utils/externalMocks.service.js';
 import { TerminationWorkflowService } from '../../services/TerminationWorkflowService.js';
 import { NomenclatureService } from '../../common/utils/nomenclature.js';
 import { ParticipantService } from '../../services/ParticipantService.js';
-import { getTerminationStatusForStage, normalizeClearanceStatus } from '../../common/utils/offboardingStatus.js';
+import { getTerminationStatusForStage, normalizeClearanceStatus, getLegacyTerminationRowFixes } from '../../common/utils/offboardingStatus.js';
+import {
+    buildJointRoundCreatedAtFilter,
+    getJointRoundCutoffMsFromTimeline
+} from '../../common/utils/terminationJointReviewRound.util.js';
 import { resolveEntityUuidByType } from '../../common/utils/requestResolver.js';
 import { OFFBOARDING_ACTIONS, REQUEST_TYPES } from '../../common/config/constants.js';
 import { validateOffboardingAction, getPreviousStage } from '../../common/utils/offboardingWorkflow.utils.js';
@@ -33,9 +37,21 @@ export const createTermination = async (req: AuthRequest, res: Response, next: N
     const transaction: Transaction = await db.sequelize.transaction();
     try {
         if (!req.user) throw new Error('Unauthorized');
+
+        const allowedRoles = [ROLES.DD_LEAD, ROLES.ASM, ROLES.DD_ADMIN, ROLES.DD_AM, ROLES.SUPER_ADMIN];
+        if (!allowedRoles.includes(req.user.roleCode as any)) {
+            return res.status(403).json({ 
+                success: false, 
+                message: 'Only DD Lead, ASM, DD Admin, or DD AM are authorized to initiate termination requests.' 
+            });
+        }
+
         const { dealerId, category, reason, proposedLwd, comments } = req.body;
 
         const requestId = await NomenclatureService.generateTerminationId();
+        const isUnethical = String(category).trim().toLowerCase().includes('unethical');
+        const startStage = isUnethical ? TERMINATION_STAGES.DD_LEAD_REVIEW : TERMINATION_STAGES.RBM_REVIEW;
+        
         const termination = await db.TerminationRequest.create({
             requestId,
             dealerId,
@@ -44,15 +60,15 @@ export const createTermination = async (req: AuthRequest, res: Response, next: N
             proposedLwd,
             comments,
             initiatedBy: req.user.id,
-            currentStage: TERMINATION_STAGES.RBM_REVIEW,
+            currentStage: startStage,
-            status: getTerminationStatusForStage(TERMINATION_STAGES.RBM_REVIEW),
+            status: getTerminationStatusForStage(startStage),
-            progressPercentage: TerminationWorkflowService.calculateProgress(TERMINATION_STAGES.RBM_REVIEW),
+            progressPercentage: TerminationWorkflowService.calculateProgress(startStage),
             timeline: [{
                 stage: 'Submitted',
-                targetStage: TERMINATION_STAGES.RBM_REVIEW,
+                targetStage: startStage,
                 timestamp: new Date(),
                 user: req.user.fullName,
-                action: `Termination request initiated and forwarded to ${TERMINATION_STAGES.RBM_REVIEW}`,
+                action: isUnethical ? 'Immediate escalation due to Unethical Practice' : `Termination request initiated and forwarded to ${startStage}`,
                 remarks: comments
             }]
         }, { transaction });
@@ -70,8 +86,8 @@ export const createTermination = async (req: AuthRequest, res: Response, next: N
         ParticipantService.assignTerminationParticipants(termination.id)
             .catch(err => logger.error('Error assigning participants to termination:', err));
 
-        // SRS §4.3.2.1 — Notify RBM + DD-ZM that a new termination has been initiated
+        // SRS §4.3.2.1 — Notify appropriate stakeholders that a new termination has been initiated
-        const notifyOnCreateRoles = [ROLES.RBM, ROLES.DD_ZM];
+        const notifyOnCreateRoles = isUnethical ? [ROLES.DD_LEAD] : [ROLES.RBM, ROLES.DD_ZM];
         for (const role of notifyOnCreateRoles) {
             const roleUsers = await db.User.findAll({ where: { roleCode: role } });
             for (const u of roleUsers) {
@@ -218,6 +234,14 @@ export const getTerminationById = async (req: AuthRequest, res: Response, next:
         if (!termination) {
             return res.status(404).json({ success: false, message: 'Termination request not found' });
         }
+
+        const legacyTerminationFixes = getLegacyTerminationRowFixes(termination as any);
+        if (legacyTerminationFixes) {
+            await termination.update(legacyTerminationFixes);
+            (termination as any).setDataValue('currentStage', legacyTerminationFixes.currentStage ?? termination.currentStage);
+            (termination as any).setDataValue('status', legacyTerminationFixes.status ?? termination.status);
+        }
+
         res.json({ success: true, termination });
     } catch (error) {
         logger.error('Error fetching termination:', error);
@@ -327,6 +351,17 @@ export const updateTerminationStatus = async (req: AuthRequest, res: Response, n
             return res.status(404).json({ success: false, message: 'Termination not found' });
         }
 
+        const legacyTerminationFixes = getLegacyTerminationRowFixes(termination as any);
+        if (legacyTerminationFixes) {
+            await termination.update(legacyTerminationFixes, { transaction });
+            if (legacyTerminationFixes.currentStage) {
+                (termination as any).setDataValue('currentStage', legacyTerminationFixes.currentStage);
+            }
+            if (legacyTerminationFixes.status) {
+                (termination as any).setDataValue('status', legacyTerminationFixes.status);
+            }
+        }
+
         const fromStage = termination.currentStage;
         let approvedToStage: string | null = null;
 
@@ -336,6 +371,27 @@ export const updateTerminationStatus = async (req: AuthRequest, res: Response, n
                 status: 'Rejected',
                 remarks
             });
+        } else if (action === OFFBOARDING_ACTIONS.HOLD) {
+            // SRS §4.3.2.7 — Hold Decision (Pause temporarily); NBH may hold at evaluation or final approval
+            const holdStages = [TERMINATION_STAGES.NBH_EVALUATION, TERMINATION_STAGES.NBH_FINAL_APPROVAL];
+            if (!holdStages.includes(termination.currentStage as any) && req.user.roleCode !== ROLES.SUPER_ADMIN) {
+                await transaction.rollback();
+                return res.status(400).json({
+                    success: false,
+                    message: 'Hold action is only available at NBH Evaluation or NBH Final Approval stage.'
+                });
+            }
+            await termination.update({ status: 'On Hold' }, { transaction });
+            await db.TerminationAudit.create({
+                userId: req.user.id,
+                terminationRequestId: termination.id,
+                action: 'ON_HOLD',
+                remarks: remarks || 'Case placed on hold for further monitoring.',
+                details: { stage: fromStage }
+            }, { transaction });
+            
+            await transaction.commit();
+            return res.json({ success: true, message: 'Termination case placed on hold.' });
         } else if (action === OFFBOARDING_ACTIONS.REVOKE) {
             // Validation: Remarks mandatory for Revoke
             const validation = validateOffboardingAction(action, remarks);
@@ -420,13 +476,17 @@ export const updateTerminationStatus = async (req: AuthRequest, res: Response, n
 
             // SRS §4.3.2.2 — JOINT APPROVAL LOGIC FOR RBM STAGE
             if (sourceStage === TERMINATION_STAGES.RBM_REVIEW && req.user.roleCode !== ROLES.SUPER_ADMIN) {
+                const rbmRoundTime = buildJointRoundCreatedAtFilter(
+                    getJointRoundCutoffMsFromTimeline(termination.timeline, 'rbm_review')
+                );
                 // Prevent duplicate approval from same user
                 const existingUserApproval = await db.TerminationAudit.findOne({
                     where: {
                         terminationRequestId: termination.id,
                         userId: req.user.id,
                         action: 'PARTIAL_APPROVE',
-                        'details.stage': sourceStage
+                        'details.stage': sourceStage,
+                        ...rbmRoundTime
                     },
                     transaction
                 });
@@ -452,7 +512,8 @@ export const updateTerminationStatus = async (req: AuthRequest, res: Response, n
                     where: {
                         terminationRequestId: termination.id,
                         action: 'PARTIAL_APPROVE',
-                        'details.stage': sourceStage
+                        'details.stage': sourceStage,
+                        ...rbmRoundTime
                     },
                     transaction
                 });
@@ -467,6 +528,7 @@ export const updateTerminationStatus = async (req: AuthRequest, res: Response, n
                         stage: sourceStage,
                         timestamp: new Date(),
                         user: req.user.fullName,
+                        role: req.user.roleCode,
                         action: 'Partial Approved',
                         remarks: remarks || `Partial approval recorded by ${req.user.roleCode}`
                     }];
@@ -483,6 +545,71 @@ export const updateTerminationStatus = async (req: AuthRequest, res: Response, n
                 logger.info(`[TerminationController] Joint approval complete for ${termination.requestId}. Moving to ${nextStage}.`);
             }
 
+            // SRS §4.3.2.9 — JOINT APPROVAL LOGIC FOR SCN EVALUATION (PERSONAL HEARING STAGE)
+            if (sourceStage === TERMINATION_STAGES.PERSONAL_HEARING && req.user.roleCode !== ROLES.SUPER_ADMIN) {
+                const scnEvalAuditStages = [TERMINATION_STAGES.PERSONAL_HEARING, 'Personal Hearing'];
+                const scnRoundTime = buildJointRoundCreatedAtFilter(
+                    getJointRoundCutoffMsFromTimeline(termination.timeline, 'scn_response_eval')
+                );
+                const existingUserApproval = await db.TerminationAudit.findOne({
+                    where: {
+                        terminationRequestId: termination.id,
+                        userId: req.user.id,
+                        action: 'PARTIAL_APPROVE',
+                        [Op.or]: scnEvalAuditStages.map((s) => ({ 'details.stage': s })),
+                        ...scnRoundTime
+                    },
+                    transaction
+                });
+
+                if (existingUserApproval) {
+                    await transaction.rollback();
+                    return res.status(400).json({ success: false, message: 'You have already recorded your approval for this stage.' });
+                }
+
+                await db.TerminationAudit.create({
+                    userId: req.user.id,
+                    terminationRequestId: termination.id,
+                    action: 'PARTIAL_APPROVE',
+                    remarks: `SCN Response Review by ${req.user.roleCode}${remarks ? ': ' + remarks : ''}`,
+                    details: { roleCode: req.user.roleCode, stage: sourceStage }
+                }, { transaction });
+
+                const requiredRoles = [ROLES.DD_LEAD, ROLES.ZBH, ROLES.RBM, ROLES.DD_HEAD];
+                const partialLogs = await db.TerminationAudit.findAll({
+                    where: {
+                        terminationRequestId: termination.id,
+                        action: 'PARTIAL_APPROVE',
+                        [Op.or]: scnEvalAuditStages.map((s) => ({ 'details.stage': s })),
+                        ...scnRoundTime
+                    },
+                    transaction
+                });
+
+                const approvedRoles = partialLogs.map(log => (log as any).details?.roleCode);
+                const isComplete = requiredRoles.every(role => approvedRoles.includes(role));
+
+                if (!isComplete) {
+                    const partialTimeline = [...(termination.timeline || []), {
+                        stage: sourceStage,
+                        timestamp: new Date(),
+                        user: req.user.fullName,
+                        role: req.user.roleCode,
+                        action: 'Partial Approved (SCN Review)',
+                        remarks: remarks || `Review recorded by ${req.user.roleCode}`
+                    }];
+                    await termination.update({ timeline: partialTimeline }, { transaction });
+
+                    await transaction.commit();
+                    return res.json({ 
+                        success: true, 
+                        message: `Review recorded. Waiting for ${requiredRoles.filter(r => !approvedRoles.includes(r)).join(', ')} approval to proceed to NBH Final Approval.`, 
+                        isPartial: true 
+                    });
+                }
+                logger.info(`[TerminationController] SCN Joint evaluation complete for ${termination.requestId}. Moving to ${nextStage}.`);
+            }
+
             approvedToStage = nextStage;
 
             await TerminationWorkflowService.transitionTermination(termination, nextStage, req.user.id, {
@@ -528,6 +655,11 @@ export const submitScnResponse = async (req: AuthRequest, res: Response, next: N
     const transaction: Transaction = await db.sequelize.transaction();
     try {
         if (!req.user) throw new Error('Unauthorized');
+
+        const authorizedRoles = [ROLES.DD_ADMIN, ROLES.DD_LEAD, ROLES.LEGAL_ADMIN, ROLES.SUPER_ADMIN];
+        if (!authorizedRoles.includes(req.user.roleCode as any)) {
+            return res.status(403).json({ success: false, message: 'Direct SCN submission is restricted. Please submit your response to DD Admin.' });
+        }
         const { terminationRequestId, responseBody, documents } = req.body;
 
         const termination = await db.TerminationRequest.findByPk(terminationRequestId);
@@ -620,6 +752,11 @@ export const uploadScnResponse = async (req: AuthRequest, res: Response, next: N
     const transaction: Transaction = await db.sequelize.transaction();
     try {
         if (!req.user) throw new Error('Unauthorized');
+
+        const authorizedRoles = [ROLES.DD_ADMIN, ROLES.DD_LEAD, ROLES.LEGAL_ADMIN, ROLES.SUPER_ADMIN];
+        if (!authorizedRoles.includes(req.user.roleCode as any)) {
+            return res.status(403).json({ success: false, message: 'Only DD Admin or DD Lead can upload the dealer SCN response.' });
+        }
         const { id } = req.params;
         const { remarks } = req.body;
         const resolvedId = await resolveTerminationUuid(String(id));

src/services/NotificationService.ts

@@ -51,7 +51,7 @@ export class NotificationService {
             }
         }
 
-        // 2. Offload other channels to Job Queue (BullMQ)
+        // 2. Offload other channels to Job Queue (BullMQ) or Send Synchronously if Redis is disabled
         const asyncChannels = channels.filter(c => c !== 'system');
         if (asyncChannels.length > 0) {
             if (process.env.ENABLE_REDIS === 'true') {
@@ -67,7 +67,18 @@ export class NotificationService {
                     metadata
                 });
             } else {
-                console.log(`[Notification Service] Redis disabled. Skipping async channels: ${asyncChannels.join(', ')}`);
+                console.log(`[Notification Service] Redis disabled. Sending ${asyncChannels.join(', ')} synchronously...`);
+                // Fallback: Process immediately if queueing is disabled
+                await this.processJob({
+                    userId,
+                    email,
+                    title,
+                    message,
+                    channels: asyncChannels,
+                    templateCode,
+                    placeholders,
+                    metadata
+                });
             }
         }
     }

src/services/ResignationWorkflowService.ts

@@ -1,12 +1,13 @@
 import db from '../database/models/index.js';
 const { User } = db;
-import { RESIGNATION_STAGES, ROLES, REQUEST_TYPES } from '../common/config/constants.js';
+import { RESIGNATION_STAGES, ROLES, REQUEST_TYPES, FNF_DEPARTMENTS } from '../common/config/constants.js';
 import { getResignationStatusForStage } from '../common/utils/offboardingStatus.js';
 import { NotificationService } from './NotificationService.js';
-import { Op } from 'sequelize';
+import { Op, Transaction } from 'sequelize';
 import logger from '../common/utils/logger.js';
 import { writeWorkflowActivityWorknote } from '../common/utils/workflowWorknote.js';
 import { getOffboardingAuditAction, formatOffboardingAction } from '../common/utils/offboardingWorkflow.utils.js';
+import { NomenclatureService } from '../common/utils/nomenclature.js';
 
 
 export class ResignationWorkflowService {
@@ -165,4 +166,66 @@ export class ResignationWorkflowService {
         }
         return user.roleCode === requiredRole;
     }
+
+    /**
+     * Initiates the F&F settlement process for a resignation
+     * SRS §4.2.2.8 — Standardized trigger mechanism
+     */
+    static async initiateFnF(resignation: any, userId: string, transaction: Transaction) {
+        try {
+            // 1. Resolve Dealer Entity ID (from User profile)
+            let dealerEntityId = resignation.dealerId; // Fallback to User ID if not linked, though DB FK prefers dealers.id
+            if (resignation.dealer && resignation.dealer.dealerId) {
+                dealerEntityId = resignation.dealer.dealerId;
+            } else {
+                // If not eager loaded, fetch the user to get dealerId
+                const user = await db.User.findByPk(resignation.dealerId);
+                if (user && user.dealerId) {
+                    dealerEntityId = user.dealerId;
+                }
+            }
+
+            const fnf = await db.FnF.create({
+                settlementId: await NomenclatureService.generateFnFId(),
+                resignationId: resignation.id,
+                dealerId: dealerEntityId,
+                outletId: resignation.outletId,
+                status: 'Initiated',
+                initiatedAt: new Date(),
+                initiatedBy: userId,
+                totalPayables: 0,
+                totalReceivables: 0,
+                totalDeductions: 0,
+                netAmount: 0,
+                departmentalClearances: {}
+            }, { transaction });
+
+            // 2. Initialize Departmental Clearances
+            const clearancePromises = FNF_DEPARTMENTS.map(dept => 
+                db.FffClearance.create({
+                    fnfId: fnf.id,
+                    department: dept,
+                    status: 'Pending',
+                    amount: 0,
+                    remarks: 'Awaiting departmental input'
+                }, { transaction })
+            );
+            await Promise.all(clearancePromises);
+
+            // 3. Create Audit Trail
+            await db.FnFAudit.create({
+                userId,
+                fnfId: fnf.id,
+                action: 'INITIATED',
+                remarks: 'F&F Settlement workflow triggered from Resignation',
+                details: { source: 'Resignation Workflow', resignationId: resignation.resignationId }
+            }, { transaction });
+
+            logger.info(`[ResignationWorkflowService] F&F ${fnf.settlementId} initiated for Resignation ${resignation.resignationId}`);
+            return fnf;
+        } catch (error) {
+            logger.error('[ResignationWorkflowService] Failed to initiate F&F:', error);
+            throw error;
+        }
+    }
 }

src/services/TerminationWorkflowService.ts

@@ -35,6 +35,7 @@ export class TerminationWorkflowService {
             targetStage: targetStage,
             timestamp: new Date(),
             user: actor ? actor.fullName : 'System',
+            role: actor ? actor.roleCode : null,
             action: action || `Approved to ${targetStage}`,
             remarks: remarks || ''
         };
@@ -279,7 +280,7 @@ export class TerminationWorkflowService {
 
         return this.transitionTermination(termination, TERMINATION_STAGES.PERSONAL_HEARING, userId, {
             action: 'SCN_SUBMITTED',
-            status: 'Personal Hearing Pending',
+            status: 'SCN Response Evaluation Pending',
             remarks: 'Dealer response submitted'
         });
     }
@@ -300,7 +301,7 @@ export class TerminationWorkflowService {
         });
 
         const nextStage = recommendation === 'Reject' ? TERMINATION_STAGES.REJECTED : TERMINATION_STAGES.NBH_FINAL_APPROVAL;
-        const status = recommendation === 'Reject' ? 'Rejected after Hearing' : 'NBH Final Approval Pending';
+        const status = recommendation === 'Reject' ? 'Rejected after Evaluation' : 'NBH Final Approval Pending';
 
         return this.transitionTermination(termination, nextStage, userId, {
             action: `Hearing Recorded - ${recommendation}`,
@@ -324,14 +325,20 @@ export class TerminationWorkflowService {
             [TERMINATION_STAGES.DD_HEAD_REVIEW]: ROLES.DD_HEAD,
             [TERMINATION_STAGES.NBH_EVALUATION]: ROLES.NBH,
             [TERMINATION_STAGES.SCN_ISSUED]: [ROLES.LEGAL_ADMIN, ROLES.DD_ADMIN],
-            [TERMINATION_STAGES.PERSONAL_HEARING]: [ROLES.NBH, ROLES.DD_LEAD],
+            [TERMINATION_STAGES.PERSONAL_HEARING]: [ROLES.NBH, ROLES.DD_LEAD, ROLES.RBM, ROLES.ZBH, ROLES.DD_HEAD],
             [TERMINATION_STAGES.NBH_FINAL_APPROVAL]: ROLES.NBH,
             [TERMINATION_STAGES.CCO_APPROVAL]: ROLES.CCO,
             [TERMINATION_STAGES.CEO_APPROVAL]: ROLES.CEO,
             [TERMINATION_STAGES.LEGAL_LETTER]: ROLES.LEGAL_ADMIN
         };
 
-        const requiredRole = stageToRole[termination.currentStage];
+        const stageAliases: Record<string, string> = {
+            'Personal Hearing': TERMINATION_STAGES.PERSONAL_HEARING,
+            'Show Cause Notice': TERMINATION_STAGES.SCN_ISSUED
+        };
+
+        const normalizedStage = stageAliases[termination.currentStage] || termination.currentStage;
+        const requiredRole = stageToRole[normalizedStage];
         if (Array.isArray(requiredRole)) {
             return requiredRole.includes(user.roleCode);
         }

trigger-resignation.js

@@ -160,13 +160,13 @@ async function run() {
 
         const approvals = [
             { stage: 'ASM', name: 'ASM', email: EMAILS.ASM, remarks: 'Verified physical assets and dealer intent. Recommended for resignation.' },
-            { stage: 'RBM', name: 'RBM', email: EMAILS.RBM, remarks: 'No active sales pipeline issues in the territory. Transition plan discussed.' },
+            { stage: 'RBM + DD-ZM Review', name: 'RBM', email: EMAILS.RBM, remarks: 'No active sales pipeline issues in the territory. Transition plan discussed.' },
-            { stage: 'RBM', name: 'DD-ZM', email: EMAILS.DD_ZM, remarks: 'Joint approval evaluated and verified by DD-ZM.' },
+            { stage: 'RBM + DD-ZM Review', name: 'DD-ZM', email: EMAILS.DD_ZM, remarks: 'Joint approval evaluated and verified by DD-ZM.' },
             { stage: 'ZBH', name: 'ZBH', email: EMAILS.ZBH, remarks: 'Zone-level resource reallocation planned. Approved.' },
             { stage: 'DD Lead', name: 'DD Lead', email: EMAILS.DD_LEAD, remarks: 'Dealer development criteria satisfied for exit.' },
             { stage: 'NBH', name: 'NBH', email: EMAILS.NBH, remarks: 'HQ clearance granted. Proceed with F&F initiation.' },
-            { stage: 'DD Admin', name: 'DD Admin', email: EMAILS.DD_ADMIN, remarks: 'Administrative checks complete. Initiating termination of commercial contract.' },
+            { stage: 'Legal', name: 'Legal Admin', email: EMAILS.LEGAL, remarks: 'Legal documentation verified. No active litigation found.' },
-            { stage: 'Legal', name: 'Legal Admin', email: EMAILS.LEGAL, remarks: 'Legal documentation verified. No active litigation found.' }
+            { stage: 'DD Admin', name: 'DD Admin', email: EMAILS.DD_ADMIN, remarks: 'Administrative checks complete. Initiating termination of commercial contract.' }
         ];
 
         // Fetch resignation data to determine current stage for skipping
@@ -176,7 +176,7 @@ async function run() {
         console.log(`Current Stage: ${currentStage}`);
 
         const stageOrder = [
-            'ASM', 'RBM', 'ZBH', 'DD Lead', 'NBH', 'DD Admin', 'Legal', 'F&F Initiated', 'Completed'
+            'Request Submitted', 'ASM', 'RBM + DD-ZM Review', 'ZBH', 'DD Lead', 'NBH', 'Legal', 'DD Admin', 'F&F Initiated', 'Completed'
         ];
 
         let startStageIndex = stageOrder.indexOf(currentStage) === -1 ? 0 : stageOrder.indexOf(currentStage);
@@ -190,6 +190,26 @@ async function run() {
             const actor = approvals[i];
             log(currentStep, `${actor.name} (${actor.email}) approving...`);
             const token = await login(actor.email);
+
+            // Special Case: Legal Admin must upload 'Resignation Acceptance Letter' before approving
+            if (actor.stage === 'Legal') {
+                log(currentStep, `[Legal] Uploading mandatory 'Resignation Acceptance Letter'...`);
+                const formData = new FormData();
+                const blob = new Blob(['Mock Acceptance Letter Content'], { type: 'text/plain' });
+                formData.append('file', blob, 'Acceptance_Letter.txt');
+                formData.append('documentType', 'Resignation Acceptance Letter');
+                formData.append('stage', 'Legal');
+
+                const uploadRes = await fetch(`${BASE_URL}/self-service/resignations/${resignationId}/documents`, {
+                    method: 'POST',
+                    headers: { 'Authorization': `Bearer ${token}` },
+                    body: formData
+                });
+                const uploadData = await uploadRes.json();
+                if (!uploadRes.ok) throw new Error(`Document upload failed: ${JSON.stringify(uploadData)}`);
+                log(currentStep, `[Legal] Document uploaded successfully.`);
+            }
+
             const res = await apiRequest(`/self-service/resignations/${resignationId}/approve`, 'PUT', {
                 remarks: actor.remarks,
                 force: true 

trigger-termination.js

@@ -12,8 +12,10 @@ const EMAILS = {
     DD_ADMIN: 'lince@royalenfield.com',
     ASM: 'abhishek@royalenfield.com',
     RBM: 'manish@royalenfield.com',
+    DD_ZM: 'piyush@royalenfield.com',
     ZBH: 'manav@royalenfield.com',
     DD_LEAD: 'jaya@royalenfield.com',
+    DD_HEAD: 'ganesh@royalenfield.com',
     LEGAL: 'legal@royalenfield.com',
     NBH: 'yashwin@royalenfield.com',
     CCO: 'admin@royalenfield.com',
@@ -72,8 +74,10 @@ async function run() {
         console.log(`Targeting Dealer: ${targetDealer.legalName} (${targetDealer.id})`);
 
         let terminationId = args.terminationId;
+        const isUnethical = String(args.category || '').trim().toLowerCase().includes('unethical');
+
         if (!terminationId) {
-            console.log('[STEP 1] ASM Initiating Termination...');
+            console.log('[STEP 1] Initiating Termination...');
             const asmToken = await login(EMAILS.ASM);
             const createRes = await apiRequest('/termination', 'POST', {
                 dealerId: targetDealer.id,
@@ -83,7 +87,7 @@ async function run() {
                 comments: 'Auto termination for testing flow ending with Legal Team, CCO, CEO.'
             }, asmToken);
             terminationId = createRes.termination.id;
-            console.log(`[STEP 1] Termination Request Created. ID: ${terminationId}`);
+            console.log(`[STEP 1] Termination Request Created. ID: ${terminationId}. Category: ${args.category || 'Performance'}`);
         } else {
             console.log(`[STEP 1] Resuming existing termination: ${terminationId}`);
         }
@@ -93,40 +97,49 @@ async function run() {
         console.log(`[INFO] Current stage before progression: ${currentStage}`);
 
         const approvals = [
-            { name: 'RBM + DD-ZM Review', email: EMAILS.RBM, remarks: 'Performance concerns validated on-ground. Proceed with termination.' },
+            { stage: 'RBM + DD-ZM Review', actors: [{ email: EMAILS.RBM, remarks: 'Validated.' }, { email: EMAILS.DD_ZM, remarks: 'Confirmed.' }] },
-            { name: 'ZBH Review', email: EMAILS.ZBH, remarks: 'Strategic decision aligned with regional growth targets. Approved.' },
+            { stage: 'ZBH Review', actors: [{ email: EMAILS.ZBH, remarks: 'Strategic decision aligned.' }] },
-            { name: 'DD Lead Review', email: EMAILS.DD_LEAD, remarks: 'Contractual breaches documented. Verified.' },
+            { stage: 'DD Lead Review', actors: [{ email: EMAILS.DD_LEAD, remarks: 'Breaches documented.' }] },
-            { name: 'Legal Verification', email: EMAILS.LEGAL, remarks: 'Legal audit complete. Case is legally sound.' },
+            { stage: 'Legal Verification', actors: [{ email: EMAILS.LEGAL, remarks: 'Case is sound.' }] },
-            { name: 'DD Head Review', email: EMAILS.NBH, remarks: 'Strategic impact assessed. Proceeding with SCN approval.' },
+            { stage: 'DD Head Review', actors: [{ email: EMAILS.DD_HEAD, remarks: 'Strategic impact assessed.' }] },
-            { name: 'NBH Evaluation', email: EMAILS.NBH, remarks: 'Functional teams aligned. SCN to be issued.' },
+            { stage: 'NBH Evaluation', actors: [{ email: EMAILS.NBH, remarks: 'Functional teams aligned.' }] },
-            { name: 'SCN Issued', email: EMAILS.NBH, remarks: 'Show Cause Notice formally dispatched.' },
+            { stage: 'Show Cause Notice (SCN)', actors: [{ email: EMAILS.DD_ADMIN, remarks: 'SCN Issued.' }] },
-            { name: 'Personal Hearing Outcome', email: EMAILS.DD_LEAD, remarks: 'Hearing completed. Dealer defense not sufficient.' },
+            { stage: 'Personal Hearing', actors: [
-            { name: 'NBH Final Approval', email: EMAILS.NBH, remarks: 'Final recommendation for termination sent to CEO.' },
+                { email: EMAILS.DD_LEAD, remarks: 'Hearing completed.' },
-            { name: 'CCO Approval', email: EMAILS.CCO, remarks: 'Commercial impact assessed. Approved.' },
+                { email: EMAILS.ZBH, remarks: 'Review recorded.' },
-            { name: 'CEO Final Approval', email: EMAILS.CEO, remarks: 'Final authorization granted. Issue termination letter.' },
+                { email: EMAILS.RBM, remarks: 'Review recorded.' },
-            { name: 'Legal Termination Letter', email: EMAILS.LEGAL, remarks: 'Termination letter shared via registered mail.' },
+                { email: EMAILS.DD_HEAD, remarks: 'Review recorded.' }
-            { name: 'Final Terminated Status', email: EMAILS.DD_ADMIN, remarks: 'Closure completed.' }
+            ] },
+            { stage: 'NBH Final Approval', actors: [{ email: EMAILS.NBH, remarks: 'Final recommendation.' }] },
+            { stage: 'CCO Approval', actors: [{ email: EMAILS.CCO, remarks: 'Approved.' }] },
+            { stage: 'CEO Final Approval', actors: [{ email: EMAILS.CEO, remarks: 'Final authorization.' }] },
+            { stage: 'Legal - Termination Letter', actors: [{ email: EMAILS.LEGAL, remarks: 'Termination letter shared.' }] }
         ];
 
-
         const stageOrder = [
             'Submitted', 'RBM + DD-ZM Review', 'ZBH Review', 'DD Lead Review', 'Legal Verification', 'DD Head Review',
-            'NBH Evaluation', 'Show Cause Notice', 'Personal Hearing', 'NBH Final Approval', 'CCO Approval',
+            'NBH Evaluation', 'Show Cause Notice (SCN)', 'Personal Hearing', 'NBH Final Approval', 'CCO Approval',
             'CEO Final Approval', 'Legal - Termination Letter', 'Terminated'
         ];
-        const currentIndex = Math.max(0, stageOrder.indexOf(currentStage));
-        const currentStepStart = 2 + currentIndex;
-        let currentStep = currentStepStart;
 
-        for (let i = currentIndex; i < approvals.length; i++) {
+        // If Unethical, the skip-routing skips to DD Lead Review (index 3 in stageOrder)
-            const actor = approvals[i];
+        const startIndex = isUnethical ? 2 : Math.max(0, stageOrder.indexOf(currentStage));
-            log(currentStep, `${actor.name} (${actor.email}) processing approval...`);
+        let currentStep = 2;
-            const token = await login(actor.email);
+
-            await apiRequest(`/termination/${terminationId}/status`, 'PUT', {
+        for (let i = startIndex; i < approvals.length; i++) {
-                action: 'approve',
+            const step = approvals[i];
-                remarks: actor.remarks
+            log(currentStep, `Stage: ${step.stage} - Processing approvals...`);
-            }, token);
+            
-            log(currentStep, `${actor.name} Result: SUCCESS`);
+            for (const actor of step.actors) {
+                const token = await login(actor.email);
+                await apiRequest(`/termination/${terminationId}/status`, 'PUT', {
+                    action: 'approve',
+                    remarks: actor.remarks
+                }, token);
+                log(currentStep, `Actor ${actor.email} Result: SUCCESS`);
+                await delay(100);
+            }
+            
             currentStep++;
             await delay();
         }