graph TB
    Start([Dealer Inquiry Received]) --> CaptureForm[Capture 'Become a Dealer' Form]
    CaptureForm --> StoreData[Store in Database & Show Listing]
    StoreData --> CheckLocation{Location Has Vacancy?}
    
    CheckLocation -->|No| RejectEmail[Send Non-Opportunity Email]
    CheckLocation -->|Yes| AckEmail[Send Acknowledgement Email]
    
    AckEmail --> SendQuestionnaire[Send Opportunity Email with Questionnaire Link]
    SendQuestionnaire --> WaitResponse{Questionnaire Response Received?}
    
    WaitResponse -->|No| SendReminder[Send Reminder Email<br/>SLA-based Auto-Trigger]
    SendReminder --> WaitResponse
    WaitResponse -->|Yes| ProcessResponse[Calculate Weighted Rank & Score]
    
    ProcessResponse --> DDShortlist[DD-Admin Reviews & Shortlists Applications]
    DDShortlist --> WorkNotes1[Work Notes: DD-Admin adds remarks<br/>& assigns to zones]
    WorkNotes1 --> AssignZM[Assign to DD-ZM & RBM]
    
    AssignZM --> ScheduleL1[DD-Admin Schedules Level 1 Interview<br/>Mode: Virtual Google Meet or Physical<br/>Adds Date, Time, Participants, Link/Venue]
    ScheduleL1 --> SendCalendarL1[System: Send Google Calendar Invites<br/>to DD-ZM, RBM & Applicant]
    SendCalendarL1 --> Level1Interview[Level 1 Interview Conducted<br/>DD-ZM + RBM with Applicant]
    Level1Interview --> Level1Eval[Level 1 Evaluation Process]
    Level1Eval --> KTMatrixL1[DD-ZM & RBM Fill KT Matrix<br/>Age, Qualification, Local Knowledge,<br/>Passion, Business Acumen, etc.]
    KTMatrixL1 --> FeedbackL1[DD-ZM & RBM Submit Feedback Forms<br/>Qualitative Remarks & Recommendations]
    FeedbackL1 --> WorkNotesL1[Work Notes: Panelists add comments<br/>@tag users for clarifications]
    WorkNotesL1 --> Level1Decision{Level 1 Decision<br/>Approve or Reject}
    Level1Decision -->|Rejected| Level1Reject[Store Rejection Reason<br/>Work Notes: Log decision & Notify]
    Level1Decision -->|Approved| AssignLevel2[Auto-Assign to DD-Lead + ZBH<br/>Work Notes: Status update logged]
    
    AssignLevel2 --> ScheduleL2[DD-Admin Schedules Level 2 Interview<br/>Mode: Virtual Google Meet or Physical<br/>Adds Date, Time, Participants, Link/Venue]
    ScheduleL2 --> SendCalendarL2[System: Send Google Calendar Invites<br/>to DD-Lead, ZBH & Applicant]
    SendCalendarL2 --> Level2Interview[Level 2 Interview Conducted<br/>DD-Lead + ZBH with Applicant]
    Level2Interview --> Level2Eval[Level 2 Evaluation Process]
    Level2Eval --> FeedbackL2[DD-Lead & ZBH Submit Feedback Forms<br/>Business Strategy & Operational Assessment]
    FeedbackL2 --> WorkNotesL2[Work Notes: Panelists add comments<br/>@tag users for clarifications]
    WorkNotesL2 --> Level2Decision{Level 2 Decision<br/>Approve or Reject}
    Level2Decision -->|Rejected| Level2Reject[Store Rejection Reason<br/>Work Notes: Log decision & Notify]
    Level2Decision -->|Approved| AssignLevel3[Auto-Assign to NBH + DD-Head<br/>Work Notes: Status update logged]
    
    AssignLevel3 --> ScheduleL3[DD-Admin Schedules Level 3 Interview<br/>Mode: Virtual Google Meet or Physical<br/>Adds Date, Time, Participants, Link/Venue]
    ScheduleL3 --> SendCalendarL3[System: Send Google Calendar Invites<br/>to NBH, DD-Head & Applicant]
    SendCalendarL3 --> Level3Interview[Level 3 Interview Conducted<br/>NBH + DD-Head with Applicant]
    Level3Interview --> Level3Eval[Level 3 Evaluation Process]
    Level3Eval --> CollectFeedbackL3[Collect All Panel Feedback<br/>RBM, ZBH, DD-ZM, DD-Lead, DD-Head]
    CollectFeedbackL3 --> AISummary[AI Engine Gemini API:<br/>Generate 2-3 Line Summary<br/>Consensus, Strengths, Concerns]
    AISummary --> NBHReview[NBH Reviews AI Summary<br/>Editable Format - Can Modify]
    NBHReview --> WorkNotesL3[Work Notes: NBH adds final remarks<br/>@tag stakeholders if needed]
    WorkNotesL3 --> Level3Decision{Level 3 Final Decision<br/>Approve or Reject}
    Level3Decision -->|Rejected| Level3Reject[Store Rejection Reason<br/>Work Notes: Log decision & Notify]
    Level3Decision -->|Approved| AssignFDD[Auto-Assign to FDD Team<br/>Work Notes: Status update logged]
    
    AssignFDD --> FDDProcess[FDD: Send OTP-Protected Link<br/>to External FDD Agency]
    FDDProcess --> FDDWorkNotes[Work Notes: FDD can raise queries<br/>@DD-Admin or @Finance for clarifications<br/>Flag non-responsive applicants]
    FDDWorkNotes --> UploadFDD[External FDD Agency Uploads Report<br/>FDD Report L1/L2 with Remarks]
    UploadFDD --> FinanceReview[Finance Team Reviews FDD Report]
    FinanceReview --> FinanceWorkNotes[Work Notes: Finance adds review comments<br/>@DD-Lead for clarifications if needed]
    FinanceWorkNotes --> FinanceDecision{Finance Decision<br/>Approve or Reject}
    FinanceDecision -->|Rejected| FinanceReject[Store Rejection & Notify<br/>Work Notes: Log rejection reason]
    FinanceDecision -->|Approved| LOIDocRequest[LOI: Request Documents from Applicant<br/>Work Notes: Status update logged]
    
    LOIDocRequest --> CollectDocs[Collect Mandatory LOI Documents<br/>DIP Booklet, Profile Sheet, PAN/Aadhaar,<br/>CIBIL Reports, Layout Drawings, etc.]
    CollectDocs --> VerifyDocs[DD-Admin Verifies Document Completeness]
    VerifyDocs --> VerifyWorkNotes[Work Notes: DD-Admin adds verification remarks<br/>@Finance if clarification needed]
    VerifyWorkNotes --> DocsComplete{Documents Complete?}
    DocsComplete -->|No| RequestMoreDocs[Request Missing Documents<br/>Work Notes: Log missing items]
    RequestMoreDocs --> CollectDocs
    DocsComplete -->|Yes| SecurityDeposit[Request Security Deposit via RTGS/NEFT<br/>Work Notes: Status update]
    
    SecurityDeposit --> UploadDepositProof[Applicant Uploads Deposit Proof<br/>Transaction Slip/Confirmation]
    UploadDepositProof --> FinanceVerify[Finance Verifies Security Deposit<br/>Cross-check with Corporate Account]
    FinanceVerify --> FinanceVerifyNotes[Work Notes: Finance adds verification remarks<br/>@DD-Admin if discrepancy found]
    FinanceVerifyNotes --> DepositDecision{Deposit Verified?}
    DepositDecision -->|No| DepositReject[Flag Discrepancy & Notify<br/>Work Notes: Log discrepancy details]
    DepositDecision -->|Yes| LOIApproval[LOI Approval Workflow<br/>Work Notes: Status update logged]
    
    LOIApproval --> FinanceApproval[Finance Reviews LOI Documents<br/>Work Notes: Finance adds approval remarks]
    FinanceApproval --> FinanceLOIDecision{Finance Approval}
    FinanceLOIDecision -->|Rejected| LOIReject1[Store Rejection & Notify<br/>Work Notes: Log rejection reason]
    FinanceLOIDecision -->|Approved| DDHeadApproval[DD-Head Reviews LOI<br/>Validates Business Justification<br/>Work Notes: DD-Head adds remarks]
    DDHeadApproval --> DDHeadLOIDecision{DD-Head Approval}
    DDHeadLOIDecision -->|Rejected| LOIReject2[Store Rejection & Notify<br/>Work Notes: Log rejection reason]
    DDHeadLOIDecision -->|Approved| NBHLOIApproval[NBH Reviews LOI<br/>Final Release Authorization<br/>Work Notes: NBH adds final remarks]
    
    NBHLOIApproval --> NBHLOIDecision{NBH Final Approval}
    NBHLOIDecision -->|Rejected| LOIReject3[Store Rejection & Notify<br/>Work Notes: Log rejection reason]
    NBHLOIDecision -->|Approved| GenerateLOI[Generate & Send LOI<br/>Email & WhatsApp to Applicant<br/>Work Notes: LOI issuance logged]
    GenerateLOI --> UploadLOI[Upload LOI to System<br/>Work Notes: Document upload logged]
    UploadLOI --> LOIAck[Applicant Uploads LOI Acknowledgement Copy<br/>Signed with Seal]
    
    LOIAck --> GenerateDealerCode[Generate Dealer Code via SAP OData API]
    GenerateDealerCode --> AssignArchitecture[Assign to Architecture/Brand Experience Team]
    
    AssignArchitecture --> ArchWork[Architectural Work: Upload DWG Layout & Drawings]
    ArchWork --> DealerConsent{Dealer Provides Layout Consent}
    DealerConsent -->|Rejected| ReviseLayout[Revise Layout]
    ReviseLayout --> ArchWork
    DealerConsent -->|Approved| StatutoryDocs[Collect Statutory Documents]
    
    StatutoryDocs --> UploadStatutory[Upload: GST, PAN, Nodal Agreement,<br/>Partnership Deed, Firm Registration,<br/>Rental Agreement, Virtual Code,<br/>Domain ID, MSD Config, etc.]
    UploadStatutory --> VerifyStatutory[Finance & Legal Verify Documents<br/>Work Notes: Verifiers add comments<br/>@DD-Admin if issues found]
    VerifyStatutory --> StatutoryDecision{Documents Verified?}
    StatutoryDecision -->|No| RequestStatutory[Request Re-submission<br/>Work Notes: Log missing/invalid items]
    RequestStatutory --> UploadStatutory
    StatutoryDecision -->|Yes| EORChecklist[EOR: Essential Operating Requirements Checklist<br/>Work Notes: Status update logged]
    
    EORChecklist --> VerifyEOR[All Teams Verify EOR Parameters:<br/>Sales, Service, IT, Finance,<br/>Training, Architecture, etc.<br/>Work Notes: Teams add verification comments]
    VerifyEOR --> EORWorkNotes[Work Notes: DD-Admin monitors progress<br/>@tag teams for pending items]
    EORWorkNotes --> EORComplete{EOR 100% Complete?}
    EORComplete -->|No| ContinueEOR[Continue EOR Verification<br/>Work Notes: Track pending items]
    ContinueEOR --> VerifyEOR
    EORComplete -->|Yes| LOARequest[LOA: Request Preparation<br/>Work Notes: EOR completion logged]
    
    LOARequest --> LOAApproval[LOA Approval: DD-Head + NBH Review<br/>Work Notes: Reviewers add approval remarks]
    LOAApproval --> LOAApproved{LOA Approved?}
    LOAApproved -->|Rejected| LOAReject[Store Rejection & Notify<br/>Work Notes: Log rejection reason]
    LOAApproved -->|Approved| GenerateLOA[Generate & Send LOA<br/>Email & WhatsApp to Applicant<br/>Work Notes: LOA issuance logged]
    GenerateLOA --> UploadLOA[Upload LOA to System<br/>Work Notes: Document upload logged]
    
    UploadLOA --> ScheduleInauguration[Schedule Inauguration Event]
    ScheduleInauguration --> UploadInauguration[Upload Inauguration Report & Photos]
    UploadInauguration --> UpdateDealer[Update Dealer Info:<br/>Inauguration Date, Status, Codes]
    
    UpdateDealer --> ActiveDealer[Active Dealer]
    ActiveDealer --> End([Onboarding Complete])
    
    style Start fill:#90EE90
    style End fill:#FFB6C1
    style ActiveDealer fill:#87CEEB
    style ScheduleL1 fill:#E6F3FF
    style ScheduleL2 fill:#E6F3FF
    style ScheduleL3 fill:#E6F3FF
    style SendCalendarL1 fill:#E6F3FF
    style SendCalendarL2 fill:#E6F3FF
    style SendCalendarL3 fill:#E6F3FF
    style Level1Decision fill:#FFE4B5
    style Level2Decision fill:#FFE4B5
    style Level3Decision fill:#FFD700
    style AISummary fill:#FFE4B5
    style FinanceReview fill:#FFE4B5
    style FinanceDecision fill:#FFE4B5
    style FinanceVerify fill:#FFE4B5
    style DepositDecision fill:#FFE4B5
    style FinanceLOIDecision fill:#FFE4B5
    style DDHeadLOIDecision fill:#FFD700
    style NBHLOIDecision fill:#FFD700
    style DocsComplete fill:#FFE4B5
    style StatutoryDecision fill:#FFE4B5
    style EORComplete fill:#FFE4B5
    style LOAApproved fill:#FFD700
    style WorkNotes1 fill:#FFF8DC
    style WorkNotesL1 fill:#FFF8DC
    style WorkNotesL2 fill:#FFF8DC
    style WorkNotesL3 fill:#FFF8DC
    style FDDWorkNotes fill:#FFF8DC
    style FinanceWorkNotes fill:#FFF8DC
    style VerifyWorkNotes fill:#FFF8DC
    style FinanceVerifyNotes fill:#FFF8DC