149 lines
9.6 KiB
TypeScript
149 lines
9.6 KiB
TypeScript
/**
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* TAT Breached Email Template
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*/
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import { TATBreachedData } from './types';
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import { getEmailFooter, getEmailHeader, HeaderStyles } from './helpers';
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import { getBrandedHeader } from './branding.config';
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export function getTATBreachedEmail(data: TATBreachedData): string {
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return `
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<!DOCTYPE html>
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<html lang="en">
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<head>
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<meta charset="UTF-8">
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<meta name="viewport" content="width=device-width, initial-scale=1.0">
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<title>TAT Breached - Urgent Action Required</title>
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</head>
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<body style="margin: 0; padding: 0; font-family: Arial, Helvetica, sans-serif; background-color: #f4f4f4;">
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<table role="presentation" style="width: 100%; border-collapse: collapse; background-color: #f4f4f4;" cellpadding="0" cellspacing="0">
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<tr>
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<td style="padding: 40px 0;">
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<table role="presentation" style="width: 600px; margin: 0 auto; background-color: #ffffff; border-radius: 8px; box-shadow: 0 2px 4px rgba(0,0,0,0.1);" cellpadding="0" cellspacing="0">
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${getEmailHeader(getBrandedHeader({
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title: 'TAT Breached',
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subtitle: 'Immediate Action Required',
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...HeaderStyles.error
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}))}
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<tr>
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<td style="padding: 40px 30px;">
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<p style="margin: 0 0 20px; color: #333333; font-size: 16px; line-height: 1.6;">
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Dear <strong style="color: #dc3545;">${data.approverName}</strong>,
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</p>
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<p style="margin: 0 0 30px; color: #666666; font-size: 16px; line-height: 1.6;">
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The TAT (Turn Around Time) for the following request has been <strong style="color: #dc3545;">BREACHED</strong>. This request requires your immediate attention.
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</p>
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<table role="presentation" style="width: 100%; border-collapse: collapse; background-color: #f8d7da; border: 1px solid #f5c6cb; border-radius: 6px; margin-bottom: 30px;" cellpadding="0" cellspacing="0">
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<tr>
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<td style="padding: 25px;">
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<h2 style="margin: 0 0 20px; color: #721c24; font-size: 18px; font-weight: 600;">Request Details</h2>
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<table role="presentation" style="width: 100%; border-collapse: collapse;" cellpadding="0" cellspacing="0">
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<tr>
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<td style="padding: 8px 0; color: #721c24; font-size: 14px; width: 140px;">
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<strong>Request ID:</strong>
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</td>
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<td style="padding: 8px 0; color: #721c24; font-size: 14px;">
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${data.requestId}
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</td>
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</tr>
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<tr>
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<td style="padding: 8px 0; color: #721c24; font-size: 14px;">
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<strong>Title:</strong>
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</td>
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<td style="padding: 8px 0; color: #721c24; font-size: 14px;">
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${data.requestTitle || 'N/A'}
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</td>
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</tr>
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<tr>
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<td style="padding: 8px 0; color: #721c24; font-size: 14px;">
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<strong>Initiator:</strong>
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</td>
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<td style="padding: 8px 0; color: #721c24; font-size: 14px;">
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${data.initiatorName}
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</td>
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</tr>
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<tr>
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<td style="padding: 8px 0; color: #721c24; font-size: 14px;">
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<strong>Priority:</strong>
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</td>
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<td style="padding: 8px 0; color: #721c24; font-size: 14px;">
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${data.priority}
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</td>
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</tr>
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<tr>
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<td style="padding: 8px 0; color: #721c24; font-size: 14px;">
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<strong>Assigned On:</strong>
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</td>
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<td style="padding: 8px 0; color: #721c24; font-size: 14px;">
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${data.assignedDate}
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</td>
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</tr>
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<tr>
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<td style="padding: 8px 0; color: #721c24; font-size: 14px;">
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<strong>TAT Deadline:</strong>
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</td>
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<td style="padding: 8px 0; color: #721c24; font-size: 14px;">
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${data.tatDeadline}
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</td>
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</tr>
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<tr>
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<td style="padding: 8px 0; color: #721c24; font-size: 14px;">
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<strong>Time Overdue:</strong>
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</td>
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<td style="padding: 8px 0; color: #721c24; font-size: 14px;">
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<strong>${data.timeOverdue}</strong>
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</td>
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</tr>
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</table>
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</td>
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</tr>
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</table>
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<div style="padding: 20px; background-color: #f8d7da; border-left: 4px solid #dc3545; border-radius: 4px; margin-bottom: 30px;">
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<h3 style="margin: 0 0 10px; color: #721c24; font-size: 16px; font-weight: 600;">Critical Alert</h3>
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<p style="margin: 0; color: #721c24; font-size: 14px; line-height: 1.6;">
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The TAT for this request has expired. Please take immediate action to avoid further delays. Management and the initiator have been notified of this breach.
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</p>
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</div>
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<div style="padding: 20px; background-color: #fff3cd; border-left: 4px solid #ffc107; border-radius: 4px; margin-bottom: 30px;">
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<h3 style="margin: 0 0 10px; color: #856404; font-size: 16px; font-weight: 600;">Impact Notice</h3>
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<ul style="margin: 10px 0 0 0; padding-left: 20px; color: #856404; font-size: 14px; line-height: 1.8;">
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<li>This breach is being tracked in system metrics</li>
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<li>The workflow is experiencing delays</li>
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<li>Stakeholders are awaiting your decision</li>
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<li>Your manager may have been notified</li>
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</ul>
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</div>
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<table role="presentation" style="width: 100%; border-collapse: collapse; margin-bottom: 20px;" cellpadding="0" cellspacing="0">
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<tr>
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<td style="text-align: center;">
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<a href="${data.viewDetailsLink}" class="cta-button" style="display: inline-block; padding: 15px 40px; background-color: #1a1a1a; color: #ffffff; text-decoration: none; text-align: center; border-radius: 6px; font-size: 16px; font-weight: 600; box-shadow: 0 2px 4px rgba(0, 0, 0, 0.2); min-width: 200px;">
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View Request Details
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</a>
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</td>
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</tr>
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</table>
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<p style="margin: 0; color: #666666; font-size: 14px; line-height: 1.6; text-align: center;">
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Your immediate action is critical to resolve this delay.
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</p>
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</td>
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</tr>
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${getEmailFooter(data.companyName)}
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</table>
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</td>
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</tr>
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</table>
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</body>
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</html>
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`;
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}
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