using System;
using System.Collections.Generic;
using System.Linq;
using System.Web;

namespace VECV_WebApi.Models.Dashboard
{
    public class NewDashboardModel
    {

        /// <summary>
        /// Get or set Open Ticket Count
        /// </summary>
        public string OpenTicket { get; set; }
        /// <summary>
        /// Get or set Open Ticket Count more than 24 hrs
        /// </summary>
        public string OpenTicket24hours { get; set; }
        /// <summary>
        /// Get or set Average VAN Reach Time
        /// </summary>
        public string AverageVanReachTime { get; set; }

        /// <summary>
        /// Get or set Average Resolution Time
        /// </summary>
        public string AverageResolutionTime { get; set; }

        /// <summary>
        /// Get or set  sla With in 1 Hr
        /// </summary>
        public string SLA1hrs { get; set; }
        /// <summary>
        /// Get or set sla With in 2Hr
        /// </summary>
        public string SLA2hrs { get; set; }
        /// <summary>
        /// Get or set sla With in 3 Hr
        /// </summary>
        public string SLA3hrs { get; set; }

        /// <summary>
        /// Get or set sla With in mire than 3 Hr
        /// </summary>
        public string SLAMoreThan3hrs { get; set; }
        /// <summary>
        /// Get or set With in 12 Hr 50 %
        /// </summary>
        public string SLA12hrs { get; set; }

    public string SLARes1hrs { get; set; }

    public string SLARes3hrs { get; set; }

    public string SLA5hrs { get; set; }

    public string SLA7hrs { get; set; }

    public string SLA10hrs { get; set; }
    /// <summary>
    /// Get or set SLA With in 16 Hr 70 %
    /// </summary>
    public string SLA16hrs { get; set; }

        /// <summary>
        /// Get or set SLA With in 18 Hr 86 %
        /// </summary>
        public string SLA18hrs { get; set; }

        /// <summary>
        /// Get or set SLA With in 18 Hr 86 %
        /// </summary>
        public string SLAMoreThan18hrs { get; set; }
        /// <summary>
        /// Get or set  tab offline more than 7 Days
        /// </summary>
        public string TABsOfflineMorethan7Days { get; set; }
        /// <summary>
        /// Get or set TABs Busy Count
        /// </summary>
        public string TABsBusyCount { get; set; }
        /// <summary>
        /// Get or set TABs offline Count
        /// </summary>
        public string TABsFreeCount { get; set; }
        /// <summary>
        /// Get or set New Ticket Count
        /// </summary>
        public string NewTicketCount { get; set; }
        /// <summary>
        /// Get or set Assigned Ticket Count
        /// </summary>
        public string AssignedTicketCount { get; set; }
        /// <summary>
        /// Get or set In progress Ticket Count		 
        /// </summary>
        public string InprogressTicketCount { get; set; }
        /// <summary>
        /// Get or set Closed Ticket count
        /// </summary>
        public string ClosedTicketCount { get; set; }
        /// <summary>
        /// Get or set Declined Ticket count
        /// </summary>
        public string DeclinedTicketCount { get; set; }


        /// <summary>
        /// Get or set Active Count
        /// </summary>
        public string ActiveCount { get; set; }


        /// <summary>
        /// Get or set Active Count
        /// </summary>
        public string OppLostCount { get; set; }
        
        /// <summary>
        /// Get or set BreakDown Tickets Count
        /// </summary>
        public string BreakDownTickets { get; set; }

        /// <summary>
        /// Get or set c-SAT
        /// </summary>
        public string CSat { get; set; }


        /// <summary>
        /// Get or set BreakDown Tickets Count
        /// </summary>
        public string BreakDownTicketsBystatus { get; set; }

        /// <summary>
        /// Get or set BreakDown Tickets Count
        /// </summary>
        public string TripStartCount { get; set; }

        /// <summary>
        /// Get or set BreakDown Tickets Count
        /// </summary>
        public string PreclosureCount { get; set; }
        

    }
}