namespace VECV_WebApi.Models.FeedBack
{
    #region Namespaces

    using System;
    using System.Collections.Generic;
    using System.Linq;
    using System.Web;

    #endregion

    #region Model Classes

    /// <summary>
    /// This class contains feed back properties
    /// </summary>
    public class FeedBackModel
    {
        /// <summary>
        /// Get or set Token
        /// </summary>
        public string Token { get; set; }

        /// <summary>
        /// Get or set Status
        /// </summary>
        public string Status { get; set; }

        /// <summary>
        /// Get or set message
        /// </summary>
        public string Message { get; set; }

        /// <summary>
        /// Get or set ticket id
        /// </summary>
        public string TicketId { get; set; }

        /// <summary>
        /// Get or set reason more than 24 hours
        /// </summary>
        public string ReasonMoreThan24Hrs { get; set; }

        /// <summary>
        /// Get or set call status
        /// </summary>
        public string CallStatus { get; set; }

        /// <summary>
        /// Get or set suggestion or complaint
        /// </summary>
        public string SuggestionComplaint { get; set; }

        /// <summary>
        /// Get or set Feedback Ease Of Getting Call
        /// </summary>
        public string FeedBackEaseOfGettingCall { get; set; }

        /// <summary>
        /// Get or set Feedback response of call center
        /// </summary>
        public string FeedBackResponseOfCallCenter { get; set; }

        /// <summary>
        /// Get or set Feedback Timely updation by dealer
        /// </summary>
        public string FeedBackTimelyUpdationByDealer { get; set; }

        /// <summary>
        /// Get or set Feedback Total repair time
        /// </summary>
        public string FeedBackTotalRepairTime { get; set; }

        /// <summary>
        /// Get or set Feedback Eos Charges
        /// </summary>
        public string FeedBackEosCharges { get; set; }

        /// <summary>
        /// Get or set Feedback Over all experience
        /// </summary>
        public string FeedBackOverAllExperience { get; set; }

        /// <summary>
        /// Get or set Other remark
        /// </summary>
        public string OtherRemark { get; set; }

        /// <summary>
        /// Get or set FeedBack 
        /// 
        /// </summary>
        public string FeedBackagent { get; set; }

        /// <summary>
        /// Get or set  Creation Time
        /// </summary>
        public DateTime CreationTime { get; set; }

        //Get or set Utc Minute
        public int UtcMinute { get; set; }

        /// <summary>
        /// Get or set complaint
        /// </summary>
        public string Complaint { get; set; }

        /// <summary>
        /// Get or set state
        /// </summary>
        public string State { get; set; }

        /// <summary>
        /// Get or set city
        /// </summary>
        public string City { get; set; }

        /// <summary>
        /// Get or set Language
        /// </summary>
        public string CallerLanguage { get; set; }

        /// <summary>
        /// Get or set Warranty
        /// </summary>
        public string Warranty { get; set; }

        /// <summary>
        /// Get or set Toll Free No Source
        /// </summary>
        public string TollFreeNoSource { get; set; }

        /// <summary>
        /// Get or set Opportunity Loss
        /// </summary>
        public string OpportunityLoss { get; set; }

        public List<FeedbackHistory> feedbackHistoryList { get; set; }

        //added on 29-04-2020
        public string IsSatisfied { get; set; }
        public string SelectedOption { get; set; }
        public string SelectedReason { get; set; }
        public List<CustomerFeedbackHistory> customerFeedbackHistory { get; set; }
        public bool? IsCustomerSatisfied { get; set; }

        
    }


    /// <summary>
    /// contains all the properties for feedback history
    /// </summary>
    public class FeedbackHistory
    {
        /// <summary>
        /// get or set ticket id
        /// </summary>
        public string TicketId { get; set; }

        /// <summary>
        /// get or set created by
        /// </summary>
        public string CreatedBy { get; set; }

        /// <summary>
        /// get or set creation time 
        /// </summary>
        public string CreationTime { get; set; }

        /// <summary>
        /// get oe set call status 
        /// </summary>
        public string CallStatus { get; set; }

        /// <summary>
        /// get or set remarks
        /// </summary>
        public string Remarks { get; set; }

        /// <summary>
        /// get or set FeedbackAgent
        /// </summary>
        public string FeedbackAgent { get; set; }

        /// <summary>
        /// get or set IsSatisfied
        /// </summary>
        public string IsSatisfied { get; set; }

        /// <summary>
        /// get or set SelectedOption
        /// </summary>
        public string SelectedOption { get; set; }


        /// <summary>
        /// get or set SelectedOption
        /// </summary>
        public string SelectedOptionText { get; set; }

        /// <summary>
        /// get oe set SelectedReason 
        /// </summary>
        public string SelectedReason { get; set; }

    }



    /// <summary>
    /// contains all the properties for feedback history
    /// </summary>
    public class CustomerFeedbackHistory
    {
      
     
        /// <summary>
        /// get or set SelectedOption
        /// </summary>
        public string SelectedOptionText { get; set; }

       
    }






    #endregion
}