namespace VECV_WebApi.Models.Reports
{
    #region Namespaces

    using System;
    using System.Collections.Generic;
    using System.Linq;
    using System.Web;

    #endregion

    #region Model Classes

    /// <summary>
    /// This class contain proerties for eos call count 
    /// </summary>
    public class EosCallCountModel
    {
        /// <summary>
        /// Get or set Month Name
        /// </summary>
        public string MonthName { get; set; }

        /// <summary>
        /// Get or set numbewr of calls
        /// </summary>
        public Int64? NoOfCalls { get; set; }

        /// <summary>
        /// Get or set top 23 van count reach  begore 2 hour
        /// </summary>
        public Int64? Top23Reach2Hrs { get; set; }

        /// <summary>
        /// Get or set non top 23 van count reach  begore 2 hour
        /// </summary>
        public Int64? NonTop23Reach2Hrs { get; set; }

        /// <summary>
        /// Get or set Average response time of top 23 van
        /// </summary>
        public decimal? ArtTop23 { get; set; }

        /// <summary>
        /// Get or set Average response time of non top 23 van
        /// </summary>
        public decimal? ArtNonTop23 { get; set; }

        /// <summary>
        /// Get or set top 23 van count call count < 24 hrs
        /// </summary>
        public Int64? Top23CallsClosed24Hrs { get; set; }

        /// <summary>
        /// Get or set  non top 23 van count call count < 24 hrs
        /// </summary>
        public Int64? NonTop23CallsClosed24Hrs { get; set; }
    }

    /// <summary>
    /// This class contain eos call count request properties
    /// </summary>
    public class EosallCountRequestModel
    {
        /// <summary>
        /// Get or set user id
        /// </summary>
        public int? UserId { get; set; }

        /// <summary>
        /// Get or set From date
        /// </summary>
        public DateTime FromDate { get; set; }

        /// <summary>
        /// Get or set To date
        /// </summary>
        public DateTime ToDate { get; set; }

        /// <summary>
        /// Get or set state name
        /// </summary>
        public string State { get; set; }

        /// <summary>
        /// Get or set Route Id
        /// </summary>
        public Int32 RouteId { get; set; }

        /// <summary>
        /// Get or set city name
        /// </summary>
        public string City { get; set; }

        /// <summary>
        /// Get or set Dealer id
        /// </summary>
        public string DealerId { get; set; }

        /// <summary>
        /// Get or set limit
        /// </summary>
        public int? Limit { get; set; }

        /// <summary>
        /// Get or set Off Set
        /// </summary>
        public int? Offset { get; set; }

        /// <summary>
        /// Get or set Token
        /// </summary>
        public string Token { get; set; }

        /// <summary>
        /// Get or set Status
        /// </summary>
        public string Status { get; set; }

        /// <summary>
        /// Get or set Message
        /// </summary>
        public string Message { get; set; }

        /// <summary>
        /// Get or set IsDealer
        /// </summary>
        public string IsDealer { get; set; }

        /// <summary>
        /// Get or set IsVan(true or false)
        /// </summary>
        public string IsVan { get; set; }

        /// <summary>
        /// Get or set Is Open Ticket(true or false)
        /// </summary>
        public string IsOpenTicket { get; set; }

        /// <summary>
        /// Get or set Is Closed Tickets (true or false)
        /// </summary>
        public string IsClosedTickets { get; set; }

        /// <summary>
        /// Get or set Is Route Wise Closed Tickets (true or false)
        /// </summary>
        public string IsRouteWiseClosedTickets { get; set; }

        /// <summary>
        /// Get or set eos call count report details
        /// </summary>
        public List<EosCallCountModel> EosList { get; set; }

        /// <summary>
        /// Get or set hd lmd bus contribution report details
        /// </summary>
        public List<HdLmdBusContribution> HdLmdBusContributionList { get; set; }

        /// <summary>
        /// Get or set hd lmd bus call closed percentage report details
        /// </summary>
        public List<HdLmdBusCallClosedPercentage> HdLmdBusclosedList { get; set; }

        /// <summary>
        /// Get or set dealer wise call detail list
        /// </summary>
        public List<DealerWiseCallDetail> DealerWiseCallDetailList { get; set; }

        /// <summary>
        /// Get or set Reason call Closed beyon 24 hors reason
        /// </summary>
        public List<ReasonCallClosedBeyond24Hrs> ReasonCallClosedBeyond24HrsList { get; set; }
        /// <summary>
        /// Get or set Time Slot Clouser detail list
        /// </summary>
        public List<TimeSlotClouser> TimeSlotClouserDetailList { get; set; }

        /// <summary>
        /// Get or set Eos Opportunity loss list
        /// </summary>
        public List<EosOpportunityLoss> EosOpportunityLoss { get; set; }

        /// <summary>
        /// Get or set Eos Toll Free Call Source list
        /// </summary>
        public List<EosTollFreeCallSource> EosTollFreeCallSource { get; set; }

        /// <summary>
        /// Get or set Hd Lmd Bus Call CLoser
        /// </summary>
        public List<HdLmdBusCallCLoser> HdLmdBusCallCLoser { get; set; }

        /// <summary>
        /// Get or set Eos Reason Wise Call Closed Beyond 24Hrs report
        /// </summary>
        public List<ReasonWiseCallClosedBeyond24Hrs> ReasonWiseCallClosedBeyond24Hrs { get; set; }

        /// <summary>
        /// This class contain Eos Call Feed Back Parameter previous year
        /// </summary>
        public List<EosCallFeedBackParameter> PreviousYearEosFeedback { get; set; }

        /// <summary>
        /// This class contain Eos Call Feed Back Parameter previous year
        /// </summary>
        public List<EosCallFeedBackParameter> CurrentYearEosFeedback { get; set; }

        /// <summary>
        /// This class contain Eos Call Feed Back rating previous year
        /// </summary>
        public List<EosCallFeedBackRating> PreviousYearEosFeedbackRating { get; set; }

        /// <summary>
        /// This class contain Eos Call Feed Back rating previous year
        /// </summary>
        public List<EosCallFeedBackRating> CurrentYearEosFeedbackRating { get; set; }

        /// <summary>
        /// This class contain Geo Analysis
        /// </summary>
        public Analysis GeoAnalysisModelReport { get; set; }

        /// <summary>
        /// This class contain Geo Report Analysis
        /// </summary>
        public Analysis GeoReportAnalysisModelReport { get; set; }

        /// <summary>
        /// This class contain dealer Declined Reports list
        /// </summary>
        public List<DeclinedReports> DeclinedReportsDealerWise { get; set; }

        /// <summary>
        /// This class contain list of Promise Reports
        /// </summary>
        public List<PromiseReports> PromiseReportsList { get; set; }

        /// <summary>
        /// This class contain list of CustomerReports
        /// </summary>
        public List<CustomerReports> CustomerReportsList { get; set; }

        /// <summary>
        /// Get or set Utc Minute
        /// </summary>
        public int UtcMinute { get; set; }

        /// <summary>
        /// Get or set 
        /// </summary>
        public string CustomerId { get; set; }

        /// <summary>
        /// Get or set 
        /// </summary>
        public string Condition { get; set; }
    }

    /// <summary>
    /// This class contain hd lmd bus contribution report properties
    /// </summary>
    public class HdLmdBusContribution
    {
        /// <summary>
        /// Get or set Month Name
        /// </summary>
        public string MonthName { get; set; }

        /// <summary>
        /// Get or set number of total calls
        /// </summary>
        public Int64? TotalCalls { get; set; }

        /// <summary>
        /// Get or set hd calls
        /// </summary>
        public Int64? HDCalls { get; set; }

        /// <summary>
        /// Get or set bus calls
        /// </summary>
        public Int64? BusCalls { get; set; }

        /// <summary>
        /// Get or set lmd calls
        /// </summary>
        public Int64? LMDCalls { get; set; }

        /// <summary>
        /// Get or set Hd percentage
        /// </summary>
        public decimal? HdPer { get; set; }

        /// <summary>
        /// Get or set  bus percentage < 24 hrs
        /// </summary>
        public decimal? BusPer { get; set; }

        /// <summary>
        /// Get or set lmd percentage < 24 hrs
        /// </summary>
        public decimal? LmdPer { get; set; }

        /// <summary>
        /// Get or set Hd percentage
        /// </summary>
        public String HdPer_ { get; set; }

        /// <summary>
        /// Get or set  bus percentage < 24 hrs
        /// </summary>
        public String BusPer_ { get; set; }

        /// <summary>
        /// Get or set lmd percentage < 24 hrs
        /// </summary>
        public String LmdPer_ { get; set; }
    }

    /// <summary>
    /// This class contain hd lmd bus contribution report properties
    /// </summary>
    public class HdLmdBusCallClosedPercentage
    {
        /// <summary>
        /// Get or set Month Name
        /// </summary>
        public string MonthName { get; set; }

        /// <summary>
        /// Get or set Hd With In 24 Hrs
        /// </summary>
        public Int64? HdWithIn24Hrs { get; set; }

        /// <summary>
        /// Get or set Hd Beyond 24 Hrs
        /// </summary>
        public Int64? HdBeyond24Hrs { get; set; }

        /// <summary>
        /// Get or set hd total
        /// </summary>
        public Int64? HdTotal { get; set; }

        /// <summary>
        /// Get or set number of total calls
        /// </summary>
        public Int64? BusWithIn24Hrs { get; set; }

        /// <summary>
        /// Get or set hd calls
        /// </summary>
        public Int64? BusBeyond24Hrs { get; set; }

        /// <summary>
        /// Get or set hd calls
        /// </summary>
        public Int64? BusTotal { get; set; }

        /// <summary>
        /// Get or set number of total calls
        /// </summary>
        public Int64? LmdWithIn24Hrs { get; set; }

        /// <summary>
        /// Get or set hd calls
        /// </summary>
        public Int64? LmdBeyond24Hrs { get; set; }

        /// <summary>
        /// Get or set hd calls
        /// </summary>
        public Int64? LmdTotal { get; set; }

        /// <summary>
        /// Get or set Hd With In 24 Hrs percentage
        /// </summary>
        public decimal? HdWithIn24HrsPer { get; set; }

        /// <summary>
        /// Get or set Bus With In 24 Hrs percentage
        /// </summary>
        public decimal? BusWithIn24HrsPer { get; set; }

        /// <summary>
        /// Get or set Lmd With In 24 Hrs percentage
        /// </summary>
        public decimal? LmdWithIn24HrsPer { get; set; }

        /// <summary>
        /// Get or set Hd With In 24 Hrs percentage
        /// </summary>
        public string HdWithIn24HrsPer_ { get; set; }

        /// <summary>
        /// Get or set Bus With In 24 Hrs percentage
        /// </summary>
        public string BusWithIn24HrsPer_ { get; set; }

        /// <summary>
        /// Get or set Lmd With In 24 Hrs percentage
        /// </summary>
        public string LmdWithIn24HrsPer_ { get; set; }
    }

    /// <summary>
    /// This class contain dealer wise call detail report properties
    /// </summary>
    public class DealerWiseCallDetail
    {
        /// <summary>
        /// Get or set Dealer Name
        /// </summary>
        public string DealerName { get; set; }

        /// <summary>
        /// Get or set hd calls
        /// </summary>
        public Int64? HdCall { get; set; }

        /// <summary>
        /// Get or set bus calls
        /// </summary>
        public Int64? BusCall { get; set; }

        /// <summary>
        /// Get or set lmd calls
        /// </summary>
        public Int64? LmdCall { get; set; }

        /// <summary>
        /// Get or set total calls
        /// </summary>
        public Int64? TotalCall { get; set; }

        /// <summary>
        /// Get or set hd call close with in 24 hrs
        /// </summary>
        public Int64? HdCallWithIn24Hrs { get; set; }

        /// <summary>
        /// Get or set bus call close with in 24 hrs
        /// </summary>
        public Int64? BusCallWithIn24Hrs { get; set; }

        /// <summary>
        /// Get or set lmd call close with in 24 hrs
        /// </summary>
        public Int64? LmdCallWithIn24Hrs { get; set; }

        /// <summary>
        /// Get or set total call close with in 24 hrs
        /// </summary>
        public Int64? TotalCallWithIn24Hrs { get; set; }

        /// <summary>
        /// Get or set hd call closebeyond 24 hrs
        /// </summary>
        public decimal? HdCallWithIn24HrsPer { get; set; }

        /// <summary>
        /// Get or set bus call closebeyond 24 hrs
        /// </summary>
        public decimal? BusCallWithIn24HrsPer { get; set; }

        /// <summary>
        /// Get or set lmd call closebeyond 24 hrs
        /// </summary>
        public decimal? LmdCallWithIn24HrsPer { get; set; }

        /// <summary>
        /// Get or set total call closebeyond 24 hrs
        /// </summary>
        public decimal? TotalCallWithIn24HrsPer { get; set; }

        /// <summary>
        /// Get or set hd call closebeyond 24 hrs
        /// </summary>
        public string HdCallWithIn24HrsPer_ { get; set; }

        /// <summary>
        /// Get or set bus call closebeyond 24 hrs
        /// </summary>
        public string BusCallWithIn24HrsPer_ { get; set; }

        /// <summary>
        /// Get or set lmd call closebeyond 24 hrs
        /// </summary>
        public string LmdCallWithIn24HrsPer_ { get; set; }

        /// <summary>
        /// Get or set total call closebeyond 24 hrs
        /// </summary>
        public string TotalCallWithIn24HrsPer_ { get; set; }
    }

    /// <summary>
    /// This class contain properties of reason for call closed > 24 Hrs
    /// </summary>
    public class ReasonCallClosedBeyond24Hrs
    {
        /// <summary>
        /// Get or set dealer name
        /// </summary>
        public string DealerName { get; set; }

        /// <summary>
        /// Get or set major
        /// </summary>
        public Int64? Major { get; set; }

        /// <summary>
        /// Get or set FIP
        /// </summary>
        public Int64? FIP { get; set; }

        /// <summary>
        /// Get or set Major Diffrential Problem
        /// </summary>
        public Int64? MajorDiffrentialProblem { get; set; }

        /// <summary>
        /// Get or set Other 
        /// </summary>
        public Int64? Other { get; set; }

        /// <summary>
        /// Get or set Major Engine Problem
        /// </summary>
        public Int64? MajorEngineProblem { get; set; }

        /// <summary>
        /// Get or set Payment approval
        /// </summary>
        public Int64? PaymentApproaval { get; set; }

        /// <summary>
        /// Get or set Technician Not Available
        /// </summary>
        public Int64? TechnicianNotAvailable { get; set; }

        /// <summary>
        /// Get or set Gera box Problem
        /// </summary>
        public Int64? GearBoxProblem { get; set; }


        /// <summary>
        /// Get or set Spare parts not Available
        /// </summary>
        public Int64? SparePartsNotAvailable { get; set; }

        /// <summary>
        /// Get or set Total
        /// </summary>
        public Int64? Total { get; set; }
    }

    /// <summary>
    /// This class contain time slot closure report properties
    /// </summary>
    public class TimeSlotClouser
    {
        /// <summary>
        /// Get or set Time Slot
        /// </summary>
        public string TimeSlot { get; set; }

        /// <summary>
        /// Get or set calls less than 24:00:00
        /// </summary>
        public Int64? Less24Hrs { get; set; }

        /// <summary>
        /// Get or set calls less than 24:00:00 %
        /// </summary>
        public Decimal? Less24HrsPer { get; set; }

        /// <summary>
        /// Get or set calls > 24 Hrs to 48 Hrs
        /// </summary>
        public Int64? Calls24HrsTo48Hrs { get; set; }

        /// <summary>
        /// Get or set calls > 24 Hrs to 48 Hrs %
        /// </summary>
        public Decimal? Calls24HrsTo48HrsPer { get; set; }

        /// <summary>
        /// Get or set calls > 48 Hrs to 72 Hrs
        /// </summary>
        public Int64? Calls48HrsTo72Hrs { get; set; }

        /// <summary>
        /// Get or set calls > 48 Hrs to 72 Hrs %
        /// </summary>
        public Decimal? Calls48HrsTo72HrsPer { get; set; }

        /// <summary>
        /// Get or set calls > 72 Hrs to 96 Hrs
        /// </summary>
        public Int64? Calls72HrsTo96Hrs { get; set; }

        /// <summary>
        /// Get or set calls > 72 Hrs to 96 Hrs %
        /// </summary>
        public Decimal? Calls72HrsTo96HrsPer { get; set; }

        /// <summary>
        /// Get or set calls Greater than 96:00:00
        /// </summary>
        public Int64? Greater96Hrs { get; set; }

        /// <summary>
        /// Get or set calls Greater than 96:00:00 %
        /// </summary>
        public Decimal? Greater96HrsPer { get; set; }

        /// <summary>
        /// Get or set Grand Total
        /// </summary>
        public Int64? GrandTotal { get; set; }
    }

    /// <summary>
    /// This class contain eos call toll free no source report properties
    /// </summary>
    public class EosTollFreeCallSource
    {
        /// <summary>
        /// Get or set Month Name
        /// </summary>
        public string MonthName { get; set; }

        /// <summary>
        /// Get or set Vehicle Sticker
        /// </summary>
        public Int64? VehicleSticker { get; set; }

        /// <summary>
        /// Get or set Dealer
        /// </summary>
        public Int64? Dealer { get; set; }

        /// <summary>
        /// Get or set Service Book
        /// </summary>
        public Int64? ServiceBook { get; set; }

        /// <summary>
        /// Get or set Already Aware
        /// </summary>
        public Int64? AlreadyAware { get; set; }

        /// <summary>
        /// Get or set Owner
        /// </summary>
        public Int64? Owner { get; set; }

        /// <summary>
        /// Get or set Other
        /// </summary>
        public Int64? Other { get; set; }

        /// <summary>
        /// Get or set SMS
        /// </summary>
        public Int64? SMS { get; set; }

        /// <summary>
        /// Get or set Co-Driver
        /// </summary>
        public Int64? CoDriver { get; set; }

        /// <summary>
        /// Get or set Manager
        /// </summary>
        public Int64? Maanger { get; set; }

        /// <summary>
        /// Get or set InterNet
        /// </summary>
        public decimal? Internet { get; set; }

        /// <summary>
        /// Get or set Grand Total
        /// </summary>
        public decimal? GrandTotal { get; set; }
    }

    /// <summary>
    /// contains decline calls report properties
    /// </summary>
    public class DeclinedReports
    {
        /// <summary>
        /// Get or set creation date
        /// </summary>
        public string CreationDate { get; set; }

        /// <summary>
        /// Get or set craetion time
        /// </summary>
        public string CreationTime { get; set; }

        /// <summary>
        /// Get or set ticket id
        /// </summary>
        public string TicketId { get; set; }

        /// <summary>
        /// Get or set ticket id alias
        /// </summary>
        public string TicketIdAlias { get; set; }

        /// <summary>
        /// Get or set vehicle registration number
        /// </summary>
        public string VehicleRegNo { get; set; }

        /// <summary>
        /// Get or set vehicle model tag
        /// </summary>
        public string VehicleModelTag { get; set; }

        /// <summary>
        /// Get or set declined reason
        /// </summary>
        public string DeclinedReason { get; set; }

        /// <summary>
        /// Get or set dealer name
        /// </summary>
        public string DealerName { get; set; }

        /// <summary>
        /// Get or set dealer id
        /// </summary>
        public string DealerId { get; set; }

        /// <summary>
        /// Get or set organization
        /// </summary>
        public string Organization { get; set; }

        /// <summary>
        /// Get or set service engineer
        /// </summary>
        public string ServiceEngg { get; set; }

        /// <summary>
        /// Get or set van registration number
        /// </summary>
        public string VanRegNo { get; set; }
    }

    /// <summary>
    /// contains properties for promise report
    /// </summary>
    public class PromiseReports
    {
        /// <summary>
        /// Get or set creation date
        /// </summary>
        public string CreationDate { get; set; }

        /// <summary>
        /// Get or set ticket id
        /// </summary>
        public string TicketId { get; set; }

        /// <summary>
        /// Get or set ticket id alias
        /// </summary>
        public string TicketIdAlias { get; set; }

        /// <summary>
        /// Get or set vehicle registratio number
        /// </summary>
        public string VehicleRegNo { get; set; }

        /// <summary>
        /// Get or set vehicle model tag
        /// </summary>
        public string VehicleModelTag { get; set; }

        /// <summary>
        /// Get or set description
        /// </summary>
        public string Description { get; set; }

        /// <summary>
        /// Get or set dealer name
        /// </summary>
        public string DealerName { get; set; }

        /// <summary>
        /// Get or set orgnization
        /// </summary>
        public string Organization { get; set; }

        /// <summary>
        /// Get or set service engineer
        /// </summary>
        public string ServiceEngg { get; set; }

        /// <summary>
        /// Get or set van registration number
        /// </summary>
        public string VanRegNo { get; set; }

        /// <summary>
        /// Get or set closed time
        /// </summary>
        public string ClosedTime { get; set; }

        /// <summary>
        /// Get or set declined reason
        /// </summary>
        public string DeclinedReason { get; set; }
    }

    /// <summary>
    /// This class contain property of customer report.
    /// </summary>
    public class CustomerReports
    {
        /// <summary>
        /// Get or set ticket id
        /// </summary>
        public string TicketId { get; set; }

        /// <summary>
        /// Get or set ticket id alias
        /// </summary>
        public string TicketIdAlias { get; set; }

        /// <summary>
        /// Get or set creation date
        /// </summary>
        public string CreationDate { get; set; }

        /// <summary>
        /// Get or set breakdown location
        /// </summary>
        public string BreakdownLocation { get; set; }

        /// <summary>
        /// Get or set state
        /// </summary>
        public string State { get; set; }

        /// <summary>
        /// Get or set city
        /// </summary>
        public string City { get; set; }

        /// <summary>
        /// Get or set customer name
        /// </summary>
        public string CustomerName { get; set; }

        /// <summary>
        /// Get or set customer contact
        /// </summary>
        public string CustomerContact { get; set; }

        /// <summary>
        /// Get or set driver name
        /// </summary>
        public string DriverName { get; set; }

        /// <summary>
        /// Get or set vehicle model tag
        /// </summary>
        public string VehicleModelTag { get; set; }

        /// <summary>
        /// Get or set model number
        /// </summary>
        public string ModelNo { get; set; }

        /// <summary>
        /// Get or set vehicle registration number
        /// </summary>
        public string VehicleRegNo { get; set; }

        /// <summary>
        /// Get or set default SLA time
        /// </summary>
        public int? DefaultSlaTime { get; set; }

        /// <summary>
        /// Get or set response SLA time
        /// </summary>
        public int? ResponseSlaTime { get; set; }

        /// <summary>
        /// Get or set ticket life cycle time
        /// </summary>
        public int? TicketLifeCycleTime { get; set; }

        /// <summary>
        /// Get or set decription
        /// </summary>
        public string Description { get; set; }

        /// <summary>
        /// Get or set service engineer
        /// </summary>
        public string ServiceEngg { get; set; }

        /// <summary>
        /// Get or set dealer name
        /// </summary>
        public string DealerName { get; set; }

        /// <summary>
        /// Get or set dealer contact number
        /// </summary>
        public string DealerContact { get; set; }

        /// <summary>
        /// Get or set organization
        /// </summary>
        public string Organization { get; set; }
    }

    /// <summary>
    /// This class contain opprtunity loss report properties
    /// </summary>
    public class EosOpportunityLoss
    {
        /// <summary>
        /// Get or set region
        /// </summary>
        public string Region { get; set; }

        /// <summary>
        /// Get or set Local Technician come
        /// </summary>
        public Int64? LocalTechCome { get; set; }

        /// <summary>
        /// Get or set Dealer Taking Too Much Time
        /// </summary>
        public Int64? DealerTakingTooMuchTime { get; set; }

        /// <summary>
        /// Get or set Other
        /// </summary>
        public Int64? Other { get; set; }

        /// <summary>
        /// Get or set Eos Charges High
        /// </summary>
        public Int64? EosChargesHigh { get; set; }

        /// <summary>
        /// Get or set Grand Total
        /// </summary>
        public decimal? GrandTotal { get; set; }
    }

    /// <summary>
    /// This class contain hd lmd buss call closer % report
    /// </summary>
    public class HdLmdBusCallCLoser
    {
        /// <summary>
        /// Get or set product
        /// </summary>
        public string Product { get; set; }

        /// <summary>
        /// Get or set Total call count
        /// </summary>
        public Int64? TotalCallCount { get; set; }

        /// <summary>
        /// Get or set calls less then 24 hrs
        /// </summary>
        public Int64? CallCountLess24Hrs { get; set; }

        /// <summary>
        /// Get or set calls zbeyond 24 hrs
        /// </summary>
        public Int64? CallCountBeyond24Hrs { get; set; }

        /// <summary>
        /// Get or set calls  percentage less then 24 hrs
        /// </summary>
        public decimal? CallPercentageLess24Hrs { get; set; }

        /// <summary>
        /// Get or set calls percentage beyond 24 hrs
        /// </summary>
        public decimal? CallPercentageBeyond24Hrs { get; set; }

        /// <summary>
        /// get or set call % > 24 hrs
        /// </summary>
        public string CallPercentageBeyond24Hrs_ { get; set; }

        /// <summary>
        /// Get or set calls  percentage less then 24 hrs
        /// </summary>
        public string CallPercentageLess24Hrs_ { get; set; }
    }

    /// <summary>
    /// This class contain reason wise call closed beyod 24 hours report
    /// </summary>
    public class ReasonWiseCallClosedBeyond24Hrs
    {
        /// <summary>
        /// Get or set reason
        /// </summary>
        public string Reason { get; set; }

        /// <summary>
        /// Get or set HD count
        /// </summary>
        public Int64? HD { get; set; }

        /// <summary>
        /// Get or set Buses count
        /// </summary>
        public Int64? Buses { get; set; }

        /// <summary>
        /// Get or set LMD count
        /// </summary>
        public Int64? LMD { get; set; }
    }

    /// <summary>
    /// This class contain eos call feed back parameter properties
    /// </summary>
    public class EosCallFeedBackParameter
    {
        /// <summary>
        /// Get or set Month name
        /// </summary>
        public string MonthName { get; set; }

        /// <summary>
        /// Get or set category
        /// </summary>
        public string Category { get; set; }

        /// <summary>
        /// Get or set easy to getting call
        /// </summary>
        public Decimal? EasyGettingCall { get; set; }

        /// <summary>
        /// Get or setResponse of call
        /// </summary>
        public Decimal? ResponseOfCall { get; set; }

        /// <summary>
        /// Get or set time updation
        /// </summary>
        public Decimal? TimelyUpdation { get; set; }

        /// <summary>
        /// Get or set Repair Time
        /// </summary>
        public Decimal? RepairTime { get; set; }

        /// <summary>
        /// Get or set Eos Charges
        /// </summary>
        public Decimal? EosCharges { get; set; }

        /// <summary>
        /// Get or set Over All Experience
        /// </summary>
        public Decimal? OverAllExperience { get; set; }
    }

    /// <summary>
    /// This class contain eos call feed back ration properties
    /// </summary>
    public class EosCallFeedBackRating
    {
        /// <summary>
        /// Get or set month name
        /// </summary>
        public string MonthName { get; set; }

        /// <summary>
        /// Get or set eos 
        /// </summary>
        public decimal? Eos { get; set; }
    }

    /// <summary>
    /// This class contain property of Geo analysis report.
    /// </summary>
    public class GeoAnalysisTicketModel
    {
        /// <summary>
        /// Get or Set id
        /// </summary>
        public string Id { get; set; }

        /// <summary>
        /// Get or Set ticket id alias
        /// </summary>
        public string TicketIdAlias { get; set; }

        /// <summary>
        /// Get or Set customer name
        /// </summary>
        public string CustomerName { get; set; }

        /// <summary>
        /// Get or Set customer contact number
        /// </summary>
        public string CustomerContactNumber { get; set; }

        /// <summary>
        /// Get or Set creation time
        /// </summary>
        public string CreationTime { get; set; }

        /// <summary>
        /// Get or Set assigned to 
        /// </summary>
        public string AssignTo { get; set; }

        /// <summary>
        /// Get or Set sla met
        /// </summary>
        public string SlaMet { get; set; }

        /// <summary>
        /// Get or Set service engineer name
        /// </summary>
        public string ServiceEnggName { get; set; }

        /// <summary>
        /// Get or Set dealer name
        /// </summary>    
        public string DealerName { get; set; }

        /// <summary>
        /// Get or Set dealer contact number
        /// </summary>
        public string DealerContact { get; set; }

        /// <summary>
        /// Get or Set ticket status alias
        /// </summary>
        public string TicketStatusAlias { get; set; }

        /// <summary>
        /// Get or Set vehicle model tagging
        /// </summary>
        public string VehicleModelTagging { get; set; }

        /// <summary>
        /// Get or Set service engineer contact number
        /// </summary>
        public string ServiceEnggContactNumber { get; set; }

        /// <summary>
        /// Get or Set latitude
        /// </summary>
        public string DefaultLattitude { get; set; }

        /// <summary>
        /// Get or Set longitude
        /// </summary>
        public string DefaultLongitude { get; set; }

        /// <summary>
        /// Get or Set city
        /// </summary>
        public string City { get; set; }

        /// <summary>
        /// Get or Set state
        /// </summary>
        public string State { get; set; }

        /// <summary>
        /// Get or Set van model number
        /// </summary>
        public string VanVanModelNo { get; set; }

        /// <summary>
        /// Get or Set va registration number
        /// </summary>
        public string VanRegistrationNumber { get; set; }

        /// <summary>
        /// Get or Set van registered as
        /// </summary>
        public string VanVanRegisteredAs { get; set; }

        /// <summary>
        /// Get or Set organization name
        /// </summary>
        public string OrganizationName { get; set; }

        /// <summary>
        /// Get or set Key
        /// </summary>

        public string Key { get; set; }

        /// <summary>

        /// Get or set KeyName
        /// </summary>

        public string KeyName { get; set; }

        /// <summary>

        /// Get or set Key Value
        /// </summary>
        public string KeyValue { get; set; }

        /// <summary>
        /// Get or set Route Id
        /// </summary>
        public string Route { get; set; }
    }

    /// <summary>
    /// This class contain of list property of Geo Analysis report model class
    /// </summary>
    public class Analysis
    {
        /// <summary>
        /// Get or Set list of eos van.
        /// </summary>
        public List<GeoAnalysisTicketModel> lsEOSVAN = new List<GeoAnalysisTicketModel>();

        /// <summary>
        /// Get or Set list of dealer info.
        /// </summary>
        public List<GeoAnalysisTicketModel> lsDealerDetl = new List<GeoAnalysisTicketModel>();

        /// <summary>
        /// Get or Set list of open ticket
        /// </summary>
        public List<GeoAnalysisTicketModel> lsOpenTicket = new List<GeoAnalysisTicketModel>();

        /// <summary>
        /// Get or Set list of close ticket
        /// </summary>
        public List<GeoAnalysisTicketModel> lsCloseTicket = new List<GeoAnalysisTicketModel>();
    }


    public class EosScoreCardModel
    {
        public string DealerId { get; set; }
        public string TicketId { get; set; }
        public string TicketAlias { get; set; }
        public string Description { get; set; }
        public string AssignedTo { get; set; }
        public string CreationTime { get; set; }
        public string BreakdownLocation { get; set; }
        public string AssignedToUserId { get; set; }
        public string RegistrationNumber { get; set; }
        public string BreakdownLocationLandmark { get; set; }
        public string CustomerContactNumber { get; set; }
        public string OrganizationId { get; set; }
        public string DealerName { get; set; }
        public string DealerCity { get; set; }
        public string DealerState { get; set; }
        public string DealerContactNumber { get; set; }
        public string Score { get; set; }
        public string RecordDate { get; set; }
        public string VanId { get; set; }
        public string VanAlias { get; set; }
        public string VanCity { get; set; }
        public string VanState { get; set; }
        public string VanModel { get; set; }
        public string VanRegisteredAs { get; set; }
        public string OrganizationName { get; set; }
        public string ServiceEngineerName { get; set; }
        public string ServiceEngineerAlias { get; set; }
        public string ServiceEngineerContactNumber { get; set; }

    }


    public class TicketClosedModel
    {
        /// <summary>
        /// Get or set Token
        /// </summary>
        public String Token { get; set; }

        /// <summary>
        /// Get or set KAM Id
        /// </summary>
        public string KamId { get; set; }

        /// <summary>
        /// Get or set ticket id alias
        /// </summary>
        public string TicketId_Alias { get; set; }

        /// <summary>
        /// Get or set Status
        /// </summary>
        public string Status { get; set; }

        /// <summary>
        /// Get or set Message
        /// </summary>
        public string Message { get; set; }

        /// <summary>
        /// Get or set Id
        /// </summary>
        public string Id { get; set; }

        /// <summary>
        /// Get or set Description
        /// </summary>
        public string Description { get; set; }

        /// <summary>
        /// Get or set Assigned To
        /// </summary>
        public string AssignedTo { get; set; }

        /// <summary>
        /// Get or set Reported Via
        /// </summary>
        public string ReportedVia { get; set; }

        /// <summary>
        /// Get or set Ticket Status
        /// </summary>
        public int? TicketStatus { get; set; }

        /// <summary>
        /// Get or set Priority
        /// </summary>
        public int? Priority { get; set; }

        /// <summary>
        /// Get or set Cutomer Score
        /// </summary>
        public string CutomerScore { get; set; }

        /// <summary>
        /// Get or set Created By
        /// </summary>
        public string CreatedBy { get; set; }

        /// <summary>
        /// Get or set Creation Time
        /// </summary>
        public string CreationTime { get; set; }

        /// <summary>
        /// Get or set Last Modified By
        /// </summary>
        public string LastModifiedBy { get; set; }

        /// <summary>
        /// Get or set Last Modified Time
        /// </summary>
        public string LastModifiedTime { get; set; }

        /// <summary>
        /// Get or set Break Down Location
        /// </summary>
        public string BreakDownLocation { get; set; }

        /// <summary>
        /// Get or set Breack Down Longitude
        /// </summary>
        public string BreackDownLongitude { get; set; }

        /// <summary>
        /// Get or set Breack Down Latitude
        /// </summary>
        public string BreackDownLatitude { get; set; }

        /// <summary>
        /// Get or set Assigned To User Id
        /// </summary> 
        public string AssignedToUserId { get; set; }

        /// <summary>
        /// Get or set Assigned To User Longitude
        /// </summary>
        public string AssignedToUserLongitude { get; set; }

        /// <summary>
        /// Get or set Assigned To User Latitude
        /// </summary>
        public string AssignedToUserLatitude { get; set; }

        /// <summary>
        /// Get or set Is Declined
        /// </summary>
        public Boolean? IsDeclined { get; set; }

        /// <summary>
        /// Get or set Estimated Time For Job Complition
        /// </summary>
        public int? EstimatedTimeForJobComplition { get; set; }

        /// <summary>
        /// Get or set Total Ticket Life Cycle Time Slab
        /// </summary>
        public int? TotalTicketLifeCycleTimeSlab { get; set; }

        /// <summary>
        /// Get or set Estimated Time For Job Complition Submit Time
        /// </summary>
        public string EstimatedTimeForJobComplitionSubmitTime { get; set; }

        /// <summary>
        /// Get or set Vehicle Registration No
        /// </summary>
        public string VehicleRegistrationNo { get; set; }

        /// <summary>
        /// Get or set Estimated Time For Job Completion Submit Time
        /// </summary>
        public string EstimatedTimeForJobCompletionSubmitTime { get; set; }

        /// <summary>
        /// Get or set Break down Location Landmark
        /// </summary>
        public string BreakdownLocationLandmark { get; set; }

        /// <summary>
        /// Get or set Activity Tickets Open Created By
        /// </summary>
        public string ActivityTicketsOpenCreatedBy { get; set; }

        /// <summary>
        /// Get or set Activity Tickets Open Creation Time
        /// </summary>
        public string ActivityTicketsOpenCreationTime { get; set; }

        /// <summary>
        /// Get or set Remarks
        /// </summary>
        public string Remarks { get; set; }

        /// <summary>
        /// Get or set Ticket Activity Status
        /// </summary>
        public string TicketActivityStatus { get; set; }

        /// <summary>
        /// Get or set Ticket Status Alias
        /// </summary> 
        public string TicketStatusAlias { get; set; }

        /// <summary>
        /// Get or set Ticket Status Sequence Order
        /// </summary>
        public string TicketStatusSequenceOrder { get; set; }

        /// <summary>
        /// Get or set Ticket Status  Name
        /// </summary>
        public string TicketStatusStatusName { get; set; }

        /// <summary>
        /// Get or set User Id
        /// </summary>
        public string UserId { get; set; }

        /// <summary>
        /// Get or set Auth Engine Id
        /// </summary>
        public string AuthEngineId { get; set; }

        /// <summary>
        /// Get or set User Name
        /// </summary>
        public string UserName { get; set; }

        /// <summary>
        /// Get or set Designation
        /// </summary>
        public string Designation { get; set; }

        /// <summary>
        /// Get or set Object Id
        /// </summary>
        public string ObjectId { get; set; }

        /// <summary>
        /// Get or set Organization Id
        /// </summary>
        public int? OrganizationId { get; set; }

        /// <summary>
        /// Get or set City
        /// </summary>
        public string City { get; set; }

        /// <summary>
        /// Get or set State
        /// </summary>
        public string State { get; set; }

        /// <summary>
        /// Get or set Region
        /// </summary>
        public string Region { get; set; }

        /// <summary>
        /// Get or set Language
        /// </summary>
        public string Language { get; set; }

        /// <summary>
        /// Get or set Timezone Id
        /// </summary>
        public Int64? TimezoneId { get; set; }

        /// <summary>
        /// Get or set Display Name
        /// </summary>
        public string DisplayName { get; set; }

        /// <summary>
        /// Get or set Offset In Minutes
        /// </summary>
        public string OffsetInMinutes { get; set; }

        /// <summary>
        /// Get or set Display Id
        /// </summary>
        public string DisplayId { get; set; }

        /// <summary>
        /// Get or set User Organization Name
        /// </summary>
        public string UserOrganizationName { get; set; }

        /// <summary>
        /// Get or set User Organization Alias
        /// </summary>
        public string UserOrganizationAlias { get; set; }

        /// <summary>
        /// Get or set User Organization City
        /// </summary>
        public string UserOrganizationCity { get; set; }

        /// <summary>
        /// Get or set User Organization State
        /// </summary>
        public string UserOrganizationState { get; set; }

        /// <summary>
        /// Get or set User Asorganization Country
        /// </summary>
        public string UserAsorganizationCountry { get; set; }

        /// <summary>
        /// Get or set User Organization Description
        /// </summary>
        public string UserOrganizationDescription { get; set; }

        /// <summary>
        /// Get or set User Org Path
        /// </summary>
        public string UserOrgPath { get; set; }

        /// <summary>
        /// Get or set User Org Depth
        /// </summary>
        public string UserOrgDepth { get; set; }

        /// <summary>
        /// Get or set User Org Color
        /// </summary>
        public string UserOrgColor { get; set; }

        /// <summary>
        /// Get or set User Organization Region
        /// </summary>
        public string UserOrganizationRegion { get; set; }

        /// <summary>
        /// Get or set Dealer Id
        /// </summary>
        public string DealerId { get; set; }

        /// <summary>
        /// Get or set Organization Id
        /// </summary>
        public int? DealerOrganizationId { get; set; }

        /// <summary>
        /// Get or set Dealer Name
        /// </summary>
        public string DealerDealerName { get; set; }

        /// <summary>
        /// Get or set Dealer City
        /// </summary>
        public string DealerCity { get; set; }

        /// <summary>
        /// Get or set Dealer State
        /// </summary> 
        public string DealerState { get; set; }

        /// <summary>
        /// Get or set Dealer Default Lattitude 
        /// </summary>
        public string DealerDealerDefaultLattitude { get; set; }

        /// <summary>
        /// Get or set Dealer Default Longitude
        /// </summary>
        public string DealerDealerDefaultLongitude { get; set; }

        /// <summary>
        /// Get or set Van Id
        /// </summary>
        public string VanId { get; set; }

        /// <summary>
        /// Get or set Van Alias
        /// </summary>
        public string VanAlias { get; set; }

        /// <summary>
        /// Get or set Van Default Lattitude
        /// </summary>
        public string VanVanDefaultLattitude { get; set; }

        /// <summary>
        /// Get or set Van Default Longitude
        /// </summary>
        public string VanVanDefaultLongitude { get; set; }

        /// <summary>
        /// Get or set Van City
        /// </summary>
        public string VanCity { get; set; }

        /// <summary>
        /// Get or set Van State
        /// </summary>
        public string VanState { get; set; }

        /// <summary>
        /// Get or set Van Model
        /// </summary>
        public string VanVanModel { get; set; }

        /// <summary>
        /// Get or set Van Registration Number
        /// </summary>
        public string VanRegistrationNumber { get; set; }

        /// <summary>
        /// Get or set Van Registered As
        /// </summary>
        public string VanVanRegisteredAs { get; set; }

        /// <summary>
        /// Get or set Organization Name
        /// </summary>
        public string DealerVanOrganizationName { get; set; }

        /// <summary>
        /// Get or set Organization Alias
        /// </summary>
        public string DealerVanOrganizationOrganizationAlias { get; set; }

        /// <summary>
        /// Get or set Organization City
        /// </summary>
        public string DealerVanOrganizationOrganizationCity { get; set; }

        /// <summary>
        /// Get or set Organization State
        /// </summary>
        public string DealerVanOrganizationOrganizationState { get; set; }

        /// <summary>
        /// Get or set Organization Country
        /// </summary>
        public string DealerVanOrganizationOrganizationCountry { get; set; }

        /// <summary>
        /// Get or set Organization Description
        /// </summary>
        public string DealerVanOrganizationOrganizationDescription { get; set; }

        /// <summary>
        /// Get or set Organization Path
        /// </summary>
        public string DealerVanOrganizationOrganizationPath { get; set; }

        /// <summary>
        /// Get or set Organization Depth
        /// </summary>
        public string DealerVanOrganizationOrganizationDepth { get; set; }

        /// <summary>
        /// Get or set Organization Color
        /// </summary>
        public string DealerVanOrganizationOrganizationColor { get; set; }

        /// <summary>
        /// Get or set Organization Region
        /// </summary>
        public string DealerVanOrganizationOrganizationRegion { get; set; }

        /// <summary>
        /// Get or set Service Engineer Id
        /// </summary>
        public string ServiceEngineerId { get; set; }

        /// <summary>
        /// Get or set Service Engineer Name
        /// </summary>
        public string ServiceEngineerName { get; set; }

        /// <summary>
        /// Get or set Service Engineer Alias
        /// </summary>
        public string ServiceEngineerAlias { get; set; }

        /// <summary>
        /// Get or set Service Engineer Imei Number
        /// </summary>
        public string ServiceEngineerImeiNumber { get; set; }

        /// <summary>
        /// Get or set Service Engineer Contact Number
        /// </summary>
        public string ServiceEngineerContactNumber { get; set; }

        /// <summary>
        /// Get or set Service Engineer Application License Key
        /// </summary>
        public string ServiceEngineerApplicationLicenseKey { get; set; }

        /// <summary>
        /// Get or set Service Engineer Mobile Application Blocked

        /// </summary>
        public Boolean? ServiceEngineerMobileApplicationBlocked { get; set; }


        /// <summary>
        /// Get or set Service Engineer Device Alias

        /// </summary>
        public Int64? ServiceEngineerDeviceAlias { get; set; }


        /// <summary>
        /// Get or set Service Engineer Pin Password

        /// </summary>
        public string ServiceEngineerPinPassword { get; set; }

        /// <summary>
        /// Get or set Route Id
        /// </summary>
        public int? RouteId { get; set; }

        /// <summary>
        /// Get or set Custome Contact_no
        /// </summary>
        public string CustomeContact_no { get; set; }

        /// <summary>
        /// Get or set Vehicle Type
        /// </summary>
        public string VehicleType { get; set; }

        /// <summary>
        /// Get or set Repair Cost
        /// </summary>
        public string RepairCost { get; set; }

        /// <summary>
        /// Get or set Default Sla Time
        /// </summary>
        public int? DefaultSlaTime { get; set; }

        /// <summary>
        /// Get or set Device Alias
        /// </summary>
        public int? DeviceAlias { get; set; }

        /// <summary>
        /// Get or set Iemi number
        /// </summary>
        public string Ieminumber { get; set; }

        /// <summary>
        /// Get or set Sla Missed Reason
        /// </summary>
        public string SlaMissedReason { get; set; }

        /// <summary>
        /// Get or set Suggestion Comment
        /// </summary>
        public string SuggestionComment { get; set; }

        /// <summary>
        /// Get or set Job Complete Response Time
        /// </summary>
        public string JobCompleteResponseTime { get; set; }

        /// <summary>
        /// Get or set Default Col 2
        /// </summary>
        public string DefaultCol2 { get; set; }

        /// <summary>
        /// Get or set Default Col 3
        /// </summary>
        public string DefaultCol3 { get; set; }

        /// <summary>
        /// Get or set Vehicle Tagging
        /// </summary>
        public string VehicleTagging { get; set; }

        /// <summary> 
        /// Get or set Customer Name
        /// </summary>
        public string CustomerName { get; set; }
        /// <summary> 
        /// Get or set 
        /// </summary>
        public string EstimatedDistance { get; set; }

        /// <summary> 
        /// Get or set Age(Ticket life cycle time creation to closed time)
        /// </summary>
        public double? Age { get; set; }

        /// <summary>
        /// Get or set Custome Contact_no
        /// </summary>
        public string OwnerContact_no { get; set; }

        /// <summary>
        /// Get or set Custome Contact_no
        /// </summary>
        public string CallStatus { get; set; }

        /// <summary>
        /// Get or set Custome Contact_no
        /// </summary>
        public string caller_language { get; set; }

        /// <summary>
        /// Get or set Security Token
        /// </summary>
        public string feedback_call_status { get; set; }

        /// <summary>
        /// Get or set Status
        /// </summary>
        public string total_count { get; set; }

        /// <summary>
        /// Get or set Message
        /// </summary>
        public string gps_status { get; set; }

        /// <summary>
        /// Get or set Is Deleted
        /// </summary>
        public bool? IsDeleted { get; set; }

        public string Score { get; set; }
    }

    public class TicketRequestModel
    {
        /// <summary>
        /// Get or set Ticket Type
        /// </summary>
        public string TicketType { get; set; }

        /// <summary>
        /// Get or set Token
        /// </summary>
        public string Token { get; set; }

        /// <summary>
        /// Get or set Status
        /// </summary>
        public string Status { get; set; }

        /// <summary>
        /// Get or set Message
        /// </summary>
        public string Message { get; set; }

        /// <summary>
        /// Get or set User Id
        /// </summary>
        public int? UserId { get; set; }


        /// <summary>
        /// Get or set From Date
        /// </summary>
        public DateTime FromDate { get; set; }

        /// <summary>
        /// Get or set To Date
        /// </summary>
        public DateTime ToDate { get; set; }

        /// <summary>
        /// Get or set  Limit
        /// </summary>
        public int? Limit { get; set; }

        /// <summary>
        /// Get or set OffSet
        /// </summary>
        public int? OffSet { get; set; }

        /// <summary>
        /// Get or set Ticket List
        /// </summary>
        public List<TicketClosedModel> TicketList { get; set; }

        /// <summary>
        /// Get or set Ticket List
        /// </summary>
        public List<TicketListForScore> TicketScoreList { get; set; }

        /// <summary>
        /// Get or set Ticket List
        /// </summary>
        public List<EosScoreCardModel> ClosedTicketList { get; set; }

        /// <summary>
        /// Get or set
        /// </summary>
        public Int64? TicketCount { get; set; }

        /// <summary>
        /// Get or set
        /// </summary>
        public string Condition { get; set; }

        /// <summary>
        /// Get or set
        /// </summary>
        public int? UtcMinute { get; set; }

        /// <summary>
        /// get or set vehicle type
        /// </summary>
        public string VehicleType { get; set; }

        /// <summary>
        /// get or set organization
        /// </summary>
        public string Organization { get; set; }

        /// <summary>
        /// get or set Ticket Alias
        /// </summary>
        public string TicketAlias { get; set; }
    }

    public class ScoreRequestModel
    {
        private List<List<string>> _score = new List<List<string>>();
        private List<string> _dates = new List<string>();
        private List<EosScoreCardModel> _EosScoreCardModel = new List<EosScoreCardModel>();
        /// <summary>
        /// Get or set Ticket Type
        /// </summary>
        public string ReportType { get; set; }

        /// <summary>
        /// Get or set Token
        /// </summary>
        public string Token { get; set; }

        /// <summary>
        /// Get or set Status
        /// </summary>
        public string Status { get; set; }

        /// <summary>
        /// Get or set Message
        /// </summary>
        public string Message { get; set; }

        /// <summary>
        /// Get or set User Id
        /// </summary>
        public int? UserId { get; set; }


        /// <summary>
        /// Get or set From Date
        /// </summary>
        public DateTime FromDate { get; set; }

        /// <summary>
        /// Get or set To Date
        /// </summary>
        public DateTime ToDate { get; set; }

        /// <summary>
        /// Get or set  Limit
        /// </summary>
        public int? Limit { get; set; }

        /// <summary>
        /// Get or set OffSet
        /// </summary>
        public int? OffSet { get; set; }

        /// <summary>
        /// Get or set Ticket List
        /// </summary>
        public List<EosScoreCardModel> ClosedTicketList { get; set; }

        /// <summary>
        /// Get or set
        /// </summary>
        public Int64? TicketCount { get; set; }

        /// <summary>
        /// Get or set
        /// </summary>
        public string Condition { get; set; }

        /// <summary>
        /// Get or set

        /// </summary>
        public int? UtcMinute { get; set; }


        /// <summary>
        /// get or set Ticket Alias

        /// </summary>
        public string TicketAlias { get; set; }


        /// <summary>
        /// get or set Dealer Id

        /// </summary>
        public string DealerId { get; set; }


        /// <summary>
        /// get or set Van Id

        /// </summary>
        public string VanId { get; set; }



        public List<List<string>> score { get { return _score; } set { _score = value; } }
        public List<string> dates { get { return _dates; } set { _dates = value; } }
        public List<EosScoreCardModel> EosScoreCardModel { get { return _EosScoreCardModel; } set { _EosScoreCardModel = value; } }

    }


    public class TicketListForScore
    {
        /// <summary>
        /// Get or set Token
        /// </summary>
        public String Token { get; set; }

        /// <summary>
        /// Get or set KAM Id
        /// </summary>
        public string KamId { get; set; }

        /// <summary>
        /// Get or set ticket id alias
        /// </summary>
        public string ticketid_alias { get; set; }

        /// <summary>
        /// Get or set Status
        /// </summary>
        public string Status { get; set; }

        /// <summary>
        /// Get or set Message
        /// </summary>
        public string Message { get; set; }

        /// <summary>
        /// Get or set Id
        /// </summary>
        public string Id { get; set; }

        /// <summary>
        /// Get or set Description
        /// </summary>
        public string Description { get; set; }

        /// <summary>
        /// Get or set Assigned To
        /// </summary>
        public string AssignedTo { get; set; }

        /// <summary>
        /// Get or set Reported Via
        /// </summary>
        public string ReportedVia { get; set; }

        /// <summary>
        /// Get or set Ticket Status
        /// </summary>
        public int? TicketStatus { get; set; }

        /// <summary>
        /// Get or set Priority
        /// </summary>
        public int? Priority { get; set; }

        /// <summary>
        /// Get or set Cutomer Score
        /// </summary>
        public string CutomerScore { get; set; }

        /// <summary>
        /// Get or set Created By
        /// </summary>
        public string CreatedBy { get; set; }

        /// <summary>
        /// Get or set Creation Time
        /// </summary>
        public string CreationTime { get; set; }

        /// <summary>
        /// Get or set Last Modified By
        /// </summary>
        public string LastModifiedBy { get; set; }

        /// <summary>
        /// Get or set Last Modified Time
        /// </summary>
        public string LastModifiedTime { get; set; }

        /// <summary>
        /// Get or set Break Down Location
        /// </summary>
        public string BreakDownLocation { get; set; }

        /// <summary>
        /// Get or set Breack Down Longitude
        /// </summary>
        public string BreackDownLongitude { get; set; }

        /// <summary>
        /// Get or set Breack Down Latitude
        /// </summary>
        public string BreackDownLatitude { get; set; }

        /// <summary>
        /// Get or set Assigned To User Id
        /// </summary> 
        public string AssignedToUserId { get; set; }

        /// <summary>
        /// Get or set Assigned To User Longitude
        /// </summary>
        public string AssignedToUserLongitude { get; set; }

        /// <summary>
        /// Get or set Assigned To User Latitude
        /// </summary>
        public string AssignedToUserLatitude { get; set; }

        /// <summary>
        /// Get or set Is Declined
        /// </summary>
        public Boolean? IsDeclined { get; set; }

        /// <summary>
        /// Get or set Estimated Time For Job Complition
        /// </summary>
        public int? EstimatedTimeForJobComplition { get; set; }

        /// <summary>
        /// Get or set Total Ticket Life Cycle Time Slab
        /// </summary>
        public int? TotalTicketLifeCycleTimeSlab { get; set; }

        /// <summary>
        /// Get or set Estimated Time For Job Complition Submit Time
        /// </summary>
        public string EstimatedTimeForJobComplitionSubmitTime { get; set; }

        /// <summary>
        /// Get or set Vehicle Registration No
        /// </summary>
        public string VehicleRegistrationNo { get; set; }

        /// <summary>
        /// Get or set Estimated Time For Job Completion Submit Time
        /// </summary>
        public string EstimatedTimeForJobCompletionSubmitTime { get; set; }

        /// <summary>
        /// Get or set Break down Location Landmark
        /// </summary>
        public string BreakdownLocationLandmark { get; set; }

        /// <summary>
        /// Get or set Activity Tickets Open Created By
        /// </summary>
        public string ActivityTicketsOpenCreatedBy { get; set; }

        /// <summary>
        /// Get or set Activity Tickets Open Creation Time
        /// </summary>
        public string ActivityTicketsOpenCreationTime { get; set; }

        /// <summary>
        /// Get or set Remarks
        /// </summary>
        public string Remarks { get; set; }

        /// <summary>
        /// Get or set Ticket Activity Status
        /// </summary>
        public string TicketActivityStatus { get; set; }

        /// <summary>
        /// Get or set Ticket Status Alias
        /// </summary> 
        public string TicketStatusAlias { get; set; }

        /// <summary>
        /// Get or set Ticket Status Sequence Order
        /// </summary>
        public string TicketStatusSequenceOrder { get; set; }

        /// <summary>
        /// Get or set Ticket Status  Name
        /// </summary>
        public string TicketStatusStatusName { get; set; }

        /// <summary>
        /// Get or set User Id
        /// </summary>
        public string UserId { get; set; }

        /// <summary>
        /// Get or set Auth Engine Id
        /// </summary>
        public string AuthEngineId { get; set; }

        /// <summary>
        /// Get or set User Name
        /// </summary>
        public string UserName { get; set; }

        /// <summary>
        /// Get or set Designation
        /// </summary>
        public string Designation { get; set; }

        /// <summary>
        /// Get or set Object Id
        /// </summary>
        public string ObjectId { get; set; }

        /// <summary>
        /// Get or set Organization Id
        /// </summary>
        public int? OrganizationId { get; set; }

        /// <summary>
        /// Get or set City
        /// </summary>
        public string City { get; set; }

        /// <summary>
        /// Get or set State
        /// </summary>
        public string State { get; set; }

        /// <summary>
        /// Get or set Region
        /// </summary>
        public string Region { get; set; }

        /// <summary>
        /// Get or set Language
        /// </summary>
        public string Language { get; set; }

        /// <summary>
        /// Get or set Timezone Id
        /// </summary>
        public Int64? TimezoneId { get; set; }

        /// <summary>
        /// Get or set Display Name
        /// </summary>
        public string DisplayName { get; set; }

        /// <summary>
        /// Get or set Offset In Minutes
        /// </summary>
        public string OffsetInMinutes { get; set; }

        /// <summary>
        /// Get or set Display Id
        /// </summary>
        public string DisplayId { get; set; }

        /// <summary>
        /// Get or set User Organization Name
        /// </summary>
        public string UserOrganizationName { get; set; }

        /// <summary>
        /// Get or set User Organization Alias
        /// </summary>
        public string UserOrganizationAlias { get; set; }

        /// <summary>
        /// Get or set User Organization City
        /// </summary>
        public string UserOrganizationCity { get; set; }

        /// <summary>
        /// Get or set User Organization State
        /// </summary>
        public string UserOrganizationState { get; set; }

        /// <summary>
        /// Get or set User Asorganization Country
        /// </summary>
        public string UserAsorganizationCountry { get; set; }

        /// <summary>
        /// Get or set User Organization Description
        /// </summary>
        public string UserOrganizationDescription { get; set; }

        /// <summary>
        /// Get or set User Org Path
        /// </summary>
        public string UserOrgPath { get; set; }

        /// <summary>
        /// Get or set User Org Depth
        /// </summary>
        public string UserOrgDepth { get; set; }

        /// <summary>
        /// Get or set User Org Color
        /// </summary>
        public string UserOrgColor { get; set; }

        /// <summary>
        /// Get or set User Organization Region
        /// </summary>
        public string UserOrganizationRegion { get; set; }

        /// <summary>
        /// Get or set Dealer Id
        /// </summary>
        public string DealerId { get; set; }

        /// <summary>
        /// Get or set Organization Id
        /// </summary>
        public int? DealerOrganizationId { get; set; }

        /// <summary>
        /// Get or set Dealer Name
        /// </summary>
        public string DealerDealerName { get; set; }

        /// <summary>
        /// Get or set Dealer City
        /// </summary>
        public string DealerCity { get; set; }

        /// <summary>
        /// Get or set Dealer State
        /// </summary> 
        public string DealerState { get; set; }

        /// <summary>
        /// Get or set Dealer Default Lattitude 
        /// </summary>
        public string DealerDealerDefaultLattitude { get; set; }

        /// <summary>
        /// Get or set Dealer Default Longitude
        /// </summary>
        public string DealerDealerDefaultLongitude { get; set; }

        /// <summary>
        /// Get or set Van Id
        /// </summary>
        public string VanId { get; set; }

        /// <summary>
        /// Get or set Van Alias
        /// </summary>
        public string VanAlias { get; set; }

        /// <summary>
        /// Get or set Van Default Lattitude
        /// </summary>
        public string VanVanDefaultLattitude { get; set; }

        /// <summary>
        /// Get or set Van Default Longitude
        /// </summary>
        public string VanVanDefaultLongitude { get; set; }

        /// <summary>
        /// Get or set Van City
        /// </summary>
        public string VanCity { get; set; }

        /// <summary>
        /// Get or set Van State
        /// </summary>
        public string VanState { get; set; }

        /// <summary>
        /// Get or set Van Model
        /// </summary>
        public string VanVanModel { get; set; }

        /// <summary>
        /// Get or set Van Registration Number
        /// </summary>
        public string VanRegistrationNumber { get; set; }

        /// <summary>
        /// Get or set Van Registered As
        /// </summary>
        public string VanVanRegisteredAs { get; set; }

        /// <summary>
        /// Get or set Organization Name
        /// </summary>
        public string DealerVanOrganizationName { get; set; }

        /// <summary>
        /// Get or set Organization Alias
        /// </summary>
        public string DealerVanOrganizationOrganizationAlias { get; set; }

        /// <summary>
        /// Get or set Organization City
        /// </summary>
        public string DealerVanOrganizationOrganizationCity { get; set; }

        /// <summary>
        /// Get or set Organization State
        /// </summary>
        public string DealerVanOrganizationOrganizationState { get; set; }

        /// <summary>
        /// Get or set Organization Country
        /// </summary>
        public string DealerVanOrganizationOrganizationCountry { get; set; }

        /// <summary>
        /// Get or set Organization Description
        /// </summary>
        public string DealerVanOrganizationOrganizationDescription { get; set; }

        /// <summary>
        /// Get or set Organization Path
        /// </summary>
        public string DealerVanOrganizationOrganizationPath { get; set; }

        /// <summary>
        /// Get or set Organization Depth
        /// </summary>
        public string DealerVanOrganizationOrganizationDepth { get; set; }

        /// <summary>
        /// Get or set Organization Color
        /// </summary>
        public string DealerVanOrganizationOrganizationColor { get; set; }

        /// <summary>
        /// Get or set Organization Region
        /// </summary>
        public string DealerVanOrganizationOrganizationRegion { get; set; }

        /// <summary>
        /// Get or set Service Engineer Id
        /// </summary>
        public string ServiceEngineerId { get; set; }

        /// <summary>
        /// Get or set Service Engineer Name
        /// </summary>
        public string ServiceEngineerName { get; set; }

        /// <summary>
        /// Get or set Service Engineer Alias
        /// </summary>
        public string ServiceEngineerAlias { get; set; }

        /// <summary>
        /// Get or set Service Engineer Imei Number
        /// </summary>
        public string ServiceEngineerImeiNumber { get; set; }

        /// <summary>
        /// Get or set Service Engineer Contact Number
        /// </summary>
        public string ServiceEngineerContactNumber { get; set; }

        /// <summary>
        /// Get or set Service Engineer Application License Key
        /// </summary>
        public string ServiceEngineerApplicationLicenseKey { get; set; }

        /// <summary>
        /// Get or set Service Engineer Mobile Application Blocked

        /// </summary>
        public Boolean? ServiceEngineerMobileApplicationBlocked { get; set; }


        /// <summary>
        /// Get or set Service Engineer Device Alias

        /// </summary>
        public Int64? ServiceEngineerDeviceAlias { get; set; }


        /// <summary>
        /// Get or set Service Engineer Pin Password

        /// </summary>
        public string ServiceEngineerPinPassword { get; set; }

        /// <summary>
        /// Get or set Route Id
        /// </summary>
        public int? RouteId { get; set; }

        /// <summary>
        /// Get or set Custome Contact_no
        /// </summary>
        public string CustomeContact_no { get; set; }

        /// <summary>
        /// Get or set Vehicle Type
        /// </summary>
        public string VehicleType { get; set; }

        /// <summary>
        /// Get or set Repair Cost
        /// </summary>
        public string RepairCost { get; set; }

        /// <summary>
        /// Get or set Default Sla Time
        /// </summary>
        public int? DefaultSlaTime { get; set; }

        /// <summary>
        /// Get or set Device Alias
        /// </summary>
        public int? DeviceAlias { get; set; }

        /// <summary>
        /// Get or set Iemi number
        /// </summary>
        public string Ieminumber { get; set; }

        /// <summary>
        /// Get or set Sla Missed Reason
        /// </summary>
        public string SlaMissedReason { get; set; }

        /// <summary>
        /// Get or set Suggestion Comment
        /// </summary>
        public string SuggestionComment { get; set; }

        /// <summary>
        /// Get or set Job Complete Response Time
        /// </summary>
        public string JobCompleteResponseTime { get; set; }

        /// <summary>
        /// Get or set Default Col 2
        /// </summary>
        public string DefaultCol2 { get; set; }

        /// <summary>
        /// Get or set Default Col 3
        /// </summary>
        public string DefaultCol3 { get; set; }

        /// <summary>
        /// Get or set Vehicle Tagging
        /// </summary>
        public string VehicleTagging { get; set; }

        /// <summary> 
        /// Get or set Customer Name
        /// </summary>
        public string CustomerName { get; set; }
        /// <summary> 
        /// Get or set 
        /// </summary>
        public string EstimatedDistance { get; set; }

        /// <summary> 
        /// Get or set Age(Ticket life cycle time creation to closed time)
        /// </summary>
        public double? Age { get; set; }

        /// <summary>
        /// Get or set Custome Contact_no
        /// </summary>
        public string OwnerContact_no { get; set; }

        /// <summary>
        /// Get or set Custome Contact_no
        /// </summary>
        public string CallStatus { get; set; }

        /// <summary>
        /// Get or set Custome Contact_no
        /// </summary>
        public string caller_language { get; set; }

        /// <summary>
        /// Get or set Security Token
        /// </summary>
        public string feedback_call_status { get; set; }

        /// <summary>
        /// Get or set Status
        /// </summary>
        public string total_count { get; set; }

        /// <summary>
        /// Get or set Message
        /// </summary>
        public string gps_status { get; set; }

        /// <summary>
        /// Get or set Is Deleted
        /// </summary>
        public bool? IsDeleted { get; set; }

        public string Score { get; set; }
    }

    #endregion
}