/*================================================================================================================\
+
+ Project : GoData-Eicher
+ Filename : reportTicketKamOpen.js
+ Module Name : Report
+ Purpose : For reporting
+ Coded By : Parul Gupta
+
+================================================================================================================*/
/**
* For reporting
* @module ReportModule
*/
/**
* This class contains functionality of Ticket report(Open)
* @class KamOpenTicketReport
* @constructor
*/
//Global variables
var slaMetImagePath = "../../Content/css/images/icons/green_circle.png";
var slaNotMetImagePath = "../../Content/css/images/icons/red_circle.png";
var xhr_exportExport;
var temp_dataItemId, temp_dataItemRowIndex;
/**
* Function to display open ticket details
* @method showKamOpenTicketDetails
* @for KamOpenTicketReport
*/
function showKamOpenTicketDetails(e) {
temp_dataItemId = "";
temp_dataItemRowIndex = '';
//console.log($(e.currentTarget).closest("tr"), $(e.currentTarget).closest("tr").index());
var dataItem = this.dataItem($(e.currentTarget).closest("tr"));
//console.log(dataItem);
temp_dataItemId = dataItem.Id;
temp_dataItemRowIndex = parseInt($(e.currentTarget).closest("tr").index(), 10);
$.ajax({
type: "POST",
url: "/Report/Ticket_GetOpencloseTicketFullDetails/",
data: { ticketId: dataItem.Id, ticketStatus: "open" },
success: function (data) {
$("#divTicketDetails").html(data);
//open window in new dialog box
$("#divTicketDetails").data("kendoWindow").open();
openKendoWindowInCenter("#divTicketDetails");
},
error: function (data) {
console.log(data);
}
});
}
/**
* Function to get open tickets history
* @method getKamOpenTicketHistory
* @for KamOpenTicketReport
*/
function getKamOpenTicketHistory() {
var startDate = null, endDate = null;
var userID = userId;
//send ajax request
$.ajax({
type: "POST",
url: "/Report/Report_KamTickets_Open_Grid/",
data: { userId: userID, startDate: startDate, endDate: endDate, ticketStatus: "open" },
success: function (data) {
$("#divGrid").html(data);
if (document.getElementById('KamOpenTicket') !== null) {
//applyFiltersBasedOnParametersToKendoGrid();
setTimeout(function () {
if ($("#KamOpenTicket .k-grid-content table tbody tr").length > 0) {
$('.excelIcon').show();
} else {
$('.excelIcon').hide();
}
}, 1000);
} else {
$('.excelIcon').hide();
}
},
complete: function () {
startDateParam = "";
endDateParam = "";
},
error: function (data) {
console.log(data);
}
});
}
/**
* Function call on row bound of close tickets table
* @method onRowBound
* @for KamOpenTicketReport
*/
function onRowBound(e) {
console.log(_userRole.toLowerCase().trim());
if (_userRole.toLowerCase().trim() == 'cce' || _userRole.toLowerCase().trim() == 'cce_admin') {
$('.k-grid-EditTicketActivity').text("").removeClass("k-button k-button-icontext").html("").show();
$('.k-grid-TicketDetails').hide();
} else {
$('.k-grid-TicketDetails').text("").removeClass("k-button k-button-icontext").html("").show();
$('.k-grid-EditTicketActivity').hide();
}
//$('.k-grid-Performance').text("").removeClass("k-button k-button-icontext").html("");
// called common file function to show title on mouse hover.
addTitleAttribute();
// sla met or not met functionality
var data = this.dataSource.view();
//console.log(data);
for (var i = 0; i < data.length; i++) {
//get uid of row
var uid = data[i].uid;
// get default sla time of row
var defaultSla = data[i].DefaultSlaTime;
// get total ticket life cycle sla value
var totalLifeCycleSla = data[i].TotalTicketLifeCycleTimeSlab;
//get gps status of van
var gps_status = data[i].gps_status;
var row = this.table.find("tr[data-uid='" + uid + "']");
//console.log(defaultSla, totalLifeCycleSla);
if (defaultSla > totalLifeCycleSla) {
row.find('.k-grid-resolutionSla').text("").removeClass("k-button k-button-icontext").html("
");
} else {
row.find('.k-grid-resolutionSla').text("").removeClass("k-button k-button-icontext").html("
");
}
if (gps_status != null) {
if (gps_status.toLowerCase().trim() == "true")
row.find('.k-grid-gps_status').text("").removeClass("k-button k-button-icontext").html("
");
else
row.find('.k-grid-gps_status').text("").removeClass("k-button k-button-icontext").html("
");
} else {
row.find('.k-grid-gps_status').text("").removeClass("k-button k-button-icontext").html("");
}
}
}
/**
* To get filter parameters and export report.
* @method exportReport
* @for KamOpenTicketReport
*/
function exportReport() {
var userID = userId;
// sending ajax request to export ICR Unique Users and Data Usage to Excel, and hadling its completion
if (xhr_exportExport && xhr_exportExport.readystate != 4) {
xhr_exportExport.abort();
}
xhr_exportExport = $.ajax({
type: "POST",
url: "/Report/Ticket_Close_Open_ExportToExcel/",
data: { UserId: userID, startDate: "", endDate: "", ticketStatus: "open" },
success: function (data) {
// making the generated Excel available for downloading.
window.location.href = data;
},
complete: function () {
},
error: function (data) {
console.log("Error in Export to Excel");
}
});
}
/**
* To get refresh reports on close of ticket details.
* @method getRefresh
* @for KamOpenTicketReport
*/
function getRefresh() {
$(".k-i-close").click(function () {
//console.log(temp_dataItemId, temp_dataItemRowIndex);
var openTicketId = temp_dataItemId;
var openTicketRowIndex = temp_dataItemRowIndex;
$.ajax({
type: "POST",
url: "/Report/CheckIfTicketExistInOpen/",
data: { ticketId: openTicketId, ticketStatus: "open" },
success: function (data) {
if (data.success == true) {
} else {
$('#KamOpenTicket').data('kendoGrid').removeRow($('#KamOpenTicket').data('kendoGrid').tbody.find("tr")[parseInt(openTicketRowIndex, 10)]);
}
},
error: function (data) {
console.log(data);
}
});
});
}
//============================= document ready function ===============================//
$(document).ready(function () {
$('.excelIcon').hide();
getKamOpenTicketHistory();
addKendoWindow("#divTicketDetails", "Ticket Details", "1000px", 150, 120);
$("#divTicketDetails").parent().addClass("TicketReportDetails_Window");
});