@{ ViewBag.Title = System.Configuration.ConfigurationManager.AppSettings["Title"]; Layout = "~/Views/Shared/_Layout.cshtml"; }
| Date | Region | Dealer | Vertical | Emission Norms | Customer type | ||
|---|---|---|---|---|---|---|---|
|
From:
@(Html.Kendo().DatePicker()
.Name("monthpickerFrom")
.Format("dd-MMM-yyyy")
.Value(new DateTime(DateTime.Now.Year, DateTime.Now.Month, 1))
.HtmlAttributes(new { style = "width:150px", type = "text" })
)
To:
@(Html.Kendo().DatePicker()
.Name("monthpickerTo")
.Format("dd-MMM-yyyy")
.Value(DateTime.Now)
.Max(DateTime.Now)
.HtmlAttributes(new { style = "width:150px", type = "text" })
)
|
@* | *@ |
@* |
|
| Total Breakdown Tickets | 4000 |
|---|---|
| Open Tickets | - |
| Open Tickets> 24 Hrs | 500 |
| Average VAN Reach Time (HH:MM) | 2:50 |
| Average Resolution Time (HH:MM) | 23:40 |
| C-Sat% | 93.19% |
| SLA ( VAN Reach Time) | % |
|---|---|
| With in 1 Hr | 50% |
| With in 2 Hr | 70% |
| With in 3 Hr | 86% |
| >3 Hr | 14% |
| SLA ( Resolution time) | % |
|---|---|
| With in 12 Hr | 50% |
| With in 16 Hr | 70% |
| With in 18 Hr | 86% |
| >18 Hr | 14% |
| Dealer Name | Region | Ticket Count |
|---|---|---|
| Dealer 1 | North-1 | 40 |
| Dealer 2 | North-1 | 40 |
| Dealer 3 | North-1 | 40 |
| Dealer 4 | North-1 | 40 |
| Dealer 5 | North-1 | 40 |
| Dealer 6 | North-1 | 40 |
| Dealer 7 | North-1 | 40 |
| Dealer 8 | North-1 | 40 |
| Dealer 9 | North-1 | 40 |
| Dealer 10 | North-1 | 40 |