@model IEnumerable @if (Model != null && Model.Count() > 0) { @*
*@
@(Html.Kendo().Grid(Model) .Name("CloseTicket") .Columns(columns => { columns.Bound(column => column.AssignedTo).Hidden(); columns.Bound(column => column.Id).Hidden(); columns.Bound(column => column.ticketid_alias); //.Width("182px"); columns.Bound(column => column.CustomerName); //.Width("238px"); columns.Bound(column => column.CustomeContact_no); //.Width("175px") columns.Bound(column => column.VehicleRegistrationNo).Title("Vehicle Registration No."); columns.Bound(column => column.VehicleTagging).Title("Vehicle Type"); //.Width(70); columns.Bound(column => column.DefaultSlaTime).Title("Default SLA Time (in min)"); //.Width(70); columns.Command(command => command.Custom("resolutionSla").Text("")).Title("Resolution SLA").Hidden(); //.Width("121px"); columns.Bound(column => column.TotalTicketLifeCycleTimeSlab); //.Width("177px"); columns.Bound(column => column.ServiceEngineerName).Title("EOS Team Member/Van Reg No."); //.Width("303px"); columns.Bound(column => column.DealerDealerName); //.Width("167px"); columns.Bound(column => column.Age).Hidden(); columns.Bound(column => column.ServiceEngineerContactNumber); columns.Bound(column => column.caller_language).Title("Language"); columns.Bound(column => column.DefaultCol2).Title("Feedback Agent"); columns.Bound(column => column.feedback_call_status).Title("Feedback Status"); columns.Bound(column => column.total_count).Title("Total Feedback Attempt"); columns.Bound(column => column.Score).Title("Ticket Score"); columns.Bound(column => column.reopen_count).Title("Reopen Count"); columns.Bound(column => column.ChassisNo).Title("Chassis Number"); columns.Bound(column => column.OdometerReading).Title("Odometer Reading"); //.Width("233px"); //added on 25-09-2020 columns.Bound(column => column.VanLatitudeAtTripStart).Title("Trip Start Lat"); columns.Bound(column => column.VanLongitudeAtTripStart).Title("Trip Start Lng"); columns.Bound(column => column.VanLatitudeAtVanReached).Title("Van Reached Lat"); columns.Bound(column => column.VanLongitudeAtVanReached).Title("Van Reached Lng"); columns.Bound(column => column.VanLatitudeAtTripEnd).Title("Trip End Lat"); columns.Bound(column => column.VanLongitudeAtTripEnd).Title("Trip End Lng"); columns.Bound(column => column.BreakdownLocationLatitude).Title("Breakdown Lat"); columns.Bound(column => column.BreakdownLocationLongitude).Title("Breakdown Lng"); columns.Bound(column => column.LastModifiedTime).Title("Ticket Closed Time"); columns.Bound(column => column.TicketClosedReason).Title("Ticket Closed Reason"); //added on 25-11-2020 columns.Bound(column => column.vehicle_warranty).Title("Vehicle Warranty"); //added on 25-11-2020 columns.Bound(column => column.vehicle_amc).Title("Vehicle Amc"); //added on 25-11-2020 columns.Bound(column => column.vehicle_emission_norms).Title("Vehicle Emission Norms"); //added on 25-11-2020 columns.Bound(column => column.vehicle_sales_date).Title("Vehicle Sales Date"); //added on 25-11-2020 //columns.Bound(column => column.AssignedToUserLatitude).Title("Van Latitude"); //added on 23-12-2020 // columns.Bound(column => column.AssignedToUserLongitude).Title("Van Longitude"); //added on 23-12-2020 columns.Bound(column => column.BreackDownLongitude).Title("Estimated Van Reach Time"); //added on 23-12-2020 columns.Bound(column => column.VanReachedPunchTime).Title("Van Reach By Call Center"); //added on 23-12-2020 columns.Command(command => command.Custom("feedback").Text("")).Title("Closure within 24 Hrs
and Feedback").HtmlAttributes(new { @class = "removeLink" }); columns.Command(command => command.Custom("feedbackDetails").Text("")).Title("Feedback").HtmlAttributes(new { @class = "removeLink" }).Hidden(); columns.Command(command => command.Custom("reason24Hrs").Text("")).Title("Closure after 24 Hrs").HtmlAttributes(new { @class = "removeLink" }).Hidden(); columns.Command(command => { command.Custom("TicketDetails").Text("Details").Click("showCloseTicketDetails").HtmlAttributes(new { title = "Show Details" }); command.Custom("EditTicketFeedback").Text("Edit").Click("editFeedback").HtmlAttributes(new { title = "Edit Ticket Feedback" }); }).Title("User Actions"); //.Width("144px"); }) .Pageable() //.Selectable() .Scrollable() //.Navigatable() // .Sortable() .EnableCustomBinding(true) // .Groupable() .Filterable() .Resizable(resize => resize.Columns(true)) .Events(events => events.DataBound("onRowBound").ColumnResize("onColumnResize")) .DataSource(dataSource => dataSource .Ajax() .Batch(true) .PageSize((int)ViewBag.pageSize) .Read(read => read.Action("Ticket_Close_Pager", "Report", new { userId = ViewBag.userId, startDate = ViewBag.startDate, endDate = ViewBag.endDate, ticketStatus = ViewBag.ticketStatus, total = ViewBag.total, isTicketScore = ViewBag.isTicketScore })) .Total((int)ViewBag.total) //.ServerOperation(false) //.Events(events => events.Error("error_handler")) ) //.Events(events => events.DataBound("setPagerAndGroupBarWidth")) )
} else {

@*No Data Available !!!*@ @System.Configuration.ConfigurationManager.AppSettings["no_data_available"].ToString()

}