using LoggingHelper;
using System;
using System.Collections.Generic;
using System.Configuration;
using System.Linq;
using System.Web;
using System.Web.Mvc;
using GODATA.RoleServices;
using GODATA.AuthenticationServices;
using RestSharp;
using Newtonsoft.Json;
using Kendo.Mvc.UI;
using Kendo.Mvc.Extensions;
using GODATA.Models.Ticket;
using GODATA.Models.Report;
using GODATA.Models.FilterKendoGrid;
using ExcelHelper;
using ExportToExcel;
using System.Data;
using System.Text;
using System.IO;
using GODATA.Models;
using System.Reflection;
using GODATA.Models.UserInventory;
using GODATA.Models.Tracking;


namespace GODATA.Controllers
{
    /// <summary>
    /// Class which contains all the methods to convert a Model List to Datatable.
    /// </summary>
    public static class ListToDatatableHelper
    {
        /// <summary>
        /// Converts a list to data-table
        /// </summary>
        /// <typeparam name="TSource">type of list</typeparam>
        /// <param name="data">list</param>
        /// <returns>data-table</returns>
        public static DataTable ToDataTable<TSource>(this IList<TSource> data)
        {
            DataTable dataTable = new DataTable(typeof(TSource).Name);
            PropertyInfo[] props = typeof(TSource).GetProperties(BindingFlags.Public | BindingFlags.Instance);
            foreach (PropertyInfo prop in props)
            {
                dataTable.Columns.Add(prop.Name, Nullable.GetUnderlyingType(prop.PropertyType) ??
                    prop.PropertyType);
            }

            foreach (TSource item in data)
            {
                var values = new object[props.Length];
                for (int i = 0; i < props.Length; i++)
                {
                    values[i] = props[i].GetValue(item, null);
                }
                dataTable.Rows.Add(values);
            }
            return dataTable;
        }



    }

    /// <summary>
    /// Contains all the methods to show and export reports
    /// </summary>
    [GODATA.MvcApplication.SessionExpire]
    public class ReportController : Controller
    {

        #region Global Variables

        /// <summary>
        /// Global variable for Ticket administration CCE portal repository.
        /// </summary>
        private TicketAdministrationRepository objTicketAdministrationRepository = null;

        /// <summary>
        /// Global variable for Ticket administration CCE portal repository.
        /// </summary>
        private UserInventoryRepository objUserInventoryRepository = null;

        /// <summary>
        /// Global variable for Report repository to access methods of report repository.
        /// </summary>
        private ReportRepository objReportRepository = null;

        /// <summary>
        /// Represent object of LoggingUtility class
        /// </summary>
        LoggingUtility objLog = new LoggingUtility();

        /// <summary>
        /// Represent string object contain log file path
        /// </summary>
        //string path = "~/Log/";
        string path = System.Web.HttpContext.Current.Server.MapPath(ConfigurationManager.AppSettings["PathLog"]);

        /// <summary>
        /// Represent string object contain log status
        /// </summary>
        string logtf = (ConfigurationManager.AppSettings["Log"]);

        /// <summary>
        /// Represent string object contain Error log status
        /// </summary>
        string errorlogtf = (ConfigurationManager.AppSettings["ErrorLog"]);

        /// <summary>
        /// getting application name from AppSetting in web.config file
        /// </summary>
        private static string _appName = ConfigurationManager.AppSettings["ApplicationName"].ToString();

        /// <summary>
        /// getting web api token from AppSetting in web.config file
        /// </summary>
        private static string _securityToken = ConfigurationManager.AppSettings["RESTfulSecurityToken"].ToString();

        /// <summary>
        /// getting web api Utc Minute from AppSetting in web.config file
        /// </summary>
        private static string _UtcMinute = ConfigurationManager.AppSettings["UtcMinute"].ToString();

        /// <summary>
        /// getting user's utc minutes from session
        /// </summary>
        private static string _timeOffSetMinutes = null;

        /// <summary>
        /// getting user's utc minutes from session
        /// </summary>
        private static int _UtcMinutes;

        /// <summary>
        /// getting login user's id
        /// </summary>
        private static string _LoginUserId = null;

        /// <summary>
        /// getting login user's name
        /// </summary>
        private static string _LoginUserName = null;


        private static string _LoginUserRole = null;

        /// <summary>
        /// getting time zone id from AppSetting in web.config file
        /// </summary>
        private static string _TimeZoneId = ConfigurationManager.AppSettings["TimeZoneId"].ToString();

        /// <summary>
        /// getting rest api url from AppSetting in web.config file
        /// </summary>
        private static string _RestClientUrl = ConfigurationManager.AppSettings["RestfulApiUrl"].ToString();

        /// <summary>
        /// getting total count of rows of a grid in one page from AppSetting in web.config file 
        /// </summary>
        private static int _pageSize = Convert.ToInt16(ConfigurationManager.AppSettings["reportPageSize"]);


        /// <summary>
        /// URI to Path to Excel Export location.
        /// </summary>
        private static string _exportLocation = ConfigurationManager.AppSettings["excelExportPath"].ToString();

        /// <summary>
        /// Absolute Path on server in which excel files are saved
        /// </summary>
        private static string _excelExportPathOnServer = ConfigurationManager.AppSettings["excelExportPathOnServer"].ToString();

        /// <summary>
        /// getting date time format from AppSetting in web.config file
        /// </summary>
        private static string _dateTimeFormat = ConfigurationManager.AppSettings["dateTimeFormat"].ToString();

        /// <summary>
        /// Global variable for Page Size, offset.
        /// </summary>
        int lPageSise = Convert.ToInt32(ConfigurationManager.AppSettings["reportPageSize"]);

        #endregion

        #region Private Methods

        /// <summary>
        /// To generate transpose of a datatable
        /// </summary>
        /// <param name="inputTable">input Table</param>
        /// <returns>transpose of input datatable</returns>
        private DataTable GenerateTransposedTable(DataTable inputTable)
        {
            DataTable outputTable = new DataTable();

            // Add columns by looping rows

            // Header row's first column is same as in inputTable
            outputTable.Columns.Add(inputTable.Columns[0].ColumnName.ToString());

            // Header row's second column onwards, 'inputTable's first column taken
            foreach (DataRow inRow in inputTable.Rows)
            {
                string newColName = inRow[0].ToString();
                outputTable.Columns.Add(newColName);
            }

            // Add rows by looping columns        
            for (int rCount = 0; rCount <= inputTable.Columns.Count - 1; rCount++)
            {
                DataRow newRow = outputTable.NewRow();

                // First column is inputTable's Header row's second column
                newRow[0] = inputTable.Columns[rCount].ColumnName.ToString();
                for (int cCount = 0; cCount <= inputTable.Rows.Count - 1; cCount++)
                {
                    string colValue = inputTable.Rows[cCount][rCount].ToString();
                    newRow[cCount + 1] = colValue;
                }
                outputTable.Rows.Add(newRow);
            }

            return outputTable;
        }


        private bool DataTableToCSV(DataTable dt, string fileName)
        {
            try
            {
                StringBuilder sb = new StringBuilder();

                IEnumerable<string> columnNames = dt.Columns.Cast<DataColumn>().
                                                Select(column => column.ColumnName);

                sb.AppendLine(string.Join(",", columnNames));

                foreach (DataRow row in dt.Rows)
                {
                    IEnumerable<string> fields = row.ItemArray.Select(field => field.ToString());
                    sb.AppendLine(string.Join(",", fields));
                }

                //File(fileName, sb.ToString());
                System.IO.File.WriteAllText(fileName, sb.ToString());

                return true;
            }
            catch (Exception ex)
            {
                return false;
            }
        }


        #endregion

        #region open and close ticket report

        #region Report Ticket_Open

        /// <summary>
        /// Get Open Ticket Report view
        /// </summary>
        /// <returns>return view</returns>
        public ActionResult Ticket_Open()
        {
            objLog.AddLogFile("Reports_Ticket_Open", DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
            try
            {
                //Getting login user's id, name and utc minutes from session
                _LoginUserId = Session["UserId"].ToString();
                _LoginUserName = Session["UserName"].ToString();
                _timeOffSetMinutes = Session["UtcMinute"].ToString();

                _LoginUserRole = Session["UserRole"].ToString();


                ViewBag.SecurityToken = _securityToken;
                ViewBag.Userid = _LoginUserId;
                ViewBag.UserName = _LoginUserName;
                ViewBag.UtcMinutes = _timeOffSetMinutes;
                ViewBag.UserRole = _LoginUserRole;
                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                return View();
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Reports_Ticket_Open", ex.Message, path, errorlogtf);
                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                throw ex;
            }
        }

        /// <summary>
        /// Show grid of open tickets
        /// </summary>
        /// <param name="userId">String representation of login user id</param>
        /// <param name="startDate">String representation of start date</param>
        /// <param name="endDate">String representation of end date</param>
        /// <param name="limit">String representation of limit of pages</param>
        /// <param name="offset">String representation of offset</param>
        /// <param name="ticketStatus">String representation of ticket status</param>
        /// <returns>return partial view of open tickets</returns>
        public ActionResult Ticket_Open_Grid(string userId, string startDate, string endDate, string ticketStatus)
        {
            objLog.AddLogFile("Reports_Ticket_Open_Grid", DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
            try
            {
                objReportRepository = new ReportRepository();
                string fromDate = "01 jan 1900";
                string toDate = DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]);
                if (startDate != "" && endDate != "")
                {
                    fromDate = startDate + " " + DateTime.Now.ToString(ConfigurationManager.AppSettings["startTimeFormat"]);
                    toDate = endDate + " " + DateTime.Now.ToString(ConfigurationManager.AppSettings["endTimeFormat"]);
                }
                //Get list of open ticket
                List<ReportOpenTicketModel> oTicketOpenFullList = objReportRepository.GetOpenTicketsList(userId, fromDate, toDate, _pageSize, 0, ticketStatus, null,null);
                List<TicketList> oList = new List<TicketList>();
                foreach (var item in oTicketOpenFullList)
                {
                    oList.AddRange(item.TicketList);
                }

                //List<ReportOpenTicketModel> oTicketOpenCount = objReportRepository.GetOpenTicketsList(userId, fromDate, toDate, _pageSize, 0, "count");

                //Int32 totalCount = 0;
                //foreach (var item in oTicketOpenCount)
                //{
                //    totalCount = item.TicketCount;
                //}

                ViewBag.pageSize = _pageSize;
                //ViewBag.total = totalCount;
                ViewBag.ticketStatus = ticketStatus;
                ViewBag.startDate = fromDate;
                ViewBag.endDate = toDate;
                ViewBag.userId = userId;

                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                return PartialView(oList);
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Reports_Ticket_Open_Grid", ex.Message, path, errorlogtf);
                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                throw ex;
            }
        }

        ///// <summary>
        ///// Server side paging
        ///// </summary>
        ///// <param name="request"></param>
        ///// <param name="userId"></param>
        ///// <param name="startDate"></param>
        ///// <param name="endDate"></param>
        ///// <param name="ticketStatus"></param>
        ///// <param name="total"></param>
        ///// <returns></returns>
        //public ActionResult Ticket_Open_Pager([DataSourceRequest]DataSourceRequest request, string userId, string startDate, string endDate, string ticketStatus, int total)
        //{
        //    objLog.AddLogFile("Ticket_Open_Pager", DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
        //    try
        //    {
        //        objReportRepository = new ReportRepository();

        //        List<ReportOpenTicketModel> oTicketOpenFullList = objReportRepository.GetOpenTicketsList(userId, startDate, endDate, request.PageSize, request.PageSize * (request.Page - 1), ticketStatus, null);
        //        List<TicketList> oList = new List<TicketList>();
        //        foreach (var item in oTicketOpenFullList)
        //        {
        //            oList.AddRange(item.TicketList);
        //        }
        //        // List<ReportOpenTicketModel> model = objBSS_Repository.GetDailyDo_Rev_A_Cell_Level(circleId, date, request.PageSize, request.PageSize * (request.Page - 1));
        //        DataSourceResult result = oList.ToDataSourceResult(request);
        //        result.Total = total;
        //        result.Data = oList;
        //        return Json(result);
        //    }
        //    catch (Exception ex)
        //    {
        //        throw ex;
        //    }
        //}

        #endregion

        #region Report Ticket_Close

        /// <summary>
        /// Get Close Ticket Report view
        /// </summary>
        /// <returns>return view</returns>
        public ActionResult Ticket_Close()
        {
            objLog.AddLogFile("Reports_Ticket_Close", DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
            try
            {
                //Getting login user's id, name and utc minutes from session
                _LoginUserId = Session["UserId"].ToString();
                _LoginUserName = Session["UserName"].ToString();
                _timeOffSetMinutes = Session["UtcMinute"].ToString();
                _LoginUserRole = Session["UserRole"].ToString();


                ViewBag.SecurityToken = _securityToken;
                ViewBag.Userid = _LoginUserId;
                ViewBag.UserName = _LoginUserName;
                ViewBag.UtcMinutes = _timeOffSetMinutes;
                ViewBag.UserRole = _LoginUserRole;

                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                return View();
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Reports_Ticket_Close", ex.Message, path, errorlogtf);
                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                throw ex;
            }
        }

        /// <summary>
        /// Show grid of close tickets
        /// </summary>
        /// <param name="userId">String representation of login user id</param>
        /// <param name="startDate">String representation of start date</param>
        /// <param name="endDate">String representation of end date</param>
        /// <param name="ticketStatus">String representation of ticket status</param>
        /// <returns>return partial view of close tickets</returns>
        public ActionResult Ticket_Close_Grid(string userId, string startDate, string endDate, string ticketStatus, string regionTag, string dealerTag, string emmisionTag, string vehicleTag, string customerTag,string tstatus,string TicketType)
        {
            objLog.AddLogFile("Reports_Ticket_Close_Grid", DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
            try
            {
                objReportRepository = new ReportRepository();
                //Adding time to start date and end date
                string fromDate = startDate + " " + DateTime.Now.ToString(ConfigurationManager.AppSettings["startTimeFormat"]);
                string toDate = endDate + " " + DateTime.Now.ToString(ConfigurationManager.AppSettings["endTimeFormat"]);
                string query = null;
                //Getting list of close ticket list
                List<ReportOpenTicketModel> oTicketOpenFullList = objReportRepository.GetOpenTicketsList(userId, fromDate, toDate, _pageSize, 0, ticketStatus, null, TicketType);

                //Fetching ticket list from close ticket list
                List<TicketList> oList = new List<TicketList>();
                foreach (var item in oTicketOpenFullList)
                {
                    oList.AddRange(item.TicketList);
                }
                
                    string strticketstatus = "";
                    if (ticketStatus.ToLower() == "close")
                    {

                        strticketstatus = "Closed";
                    }
                    string ticketStatusTag = "Closed";
                    string filterdataval = filterdata(regionTag, dealerTag, emmisionTag, vehicleTag, customerTag, tstatus);
                    // filterData = "TicketStatusAlias~eq~'Closed'~and~((ticketid_alias)~contains~'E1'~or~ticketid_alias~contains~'E2')~and~((vehicle_emission_norms)~eq~'BS III'~or~vehicle_emission_norms~eq~'BS VI'~or~vehicle_emission_norms~eq~'BS IV')~and~((VehicleTagging)~eq~'BUS'~or~VehicleTagging~eq~'HD')";
                    // get query from filter object,
                    //    filterData = "TicketStatusAlias~eq~'Closed'~and~" + stremmisionTagval1 +")";
                    //  filterData = "TicketStatusAlias~eq~'" + strticketstatus + "'~and~" + stremmisionTagval1 + ")";
                    query = FilterKendoGrid.CreateFilterQuery(filterdataval);
                    //string strdata = "TicketStatusAlias~eq~'Closed'~and~(vehicle_emission_norms~contains~'BS II'~or~vehicle_emission_norms~contains~'BS IV')";
              
                //Server side paging, Get total count of tickets 
                // List<ReportOpenTicketModel> oTicketCloseCount = objReportRepository.GetOpenTicketsList(userId, fromDate, toDate, _pageSize, 0, "count", null);
                List<ReportOpenTicketModel> oTicketCloseCount = objReportRepository.GetOpenTicketsList(userId, startDate, endDate, _pageSize, 0, "count", query, TicketType);

                Int32 totalCount = 0;
                foreach (var item in oTicketCloseCount)
                {
                    totalCount = item.TicketCount;
                }

                ViewBag.pageSize = _pageSize;
                ViewBag.total = totalCount;
                ViewBag.ticketStatus = ticketStatus;
                ViewBag.startDate = fromDate;
                ViewBag.endDate = toDate;
                ViewBag.userId = userId;
                ViewBag.regionTag = regionTag;
                ViewBag.dealerTag = dealerTag;
                ViewBag.emmisionTag = emmisionTag;
                ViewBag.vehicleTag = vehicleTag;
                ViewBag.customerTag = customerTag;
                ViewBag.tstatus = tstatus;
                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                return PartialView(oList);
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Reports_Ticket_Close_Grid", ex.Message, path, errorlogtf);
                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                
                throw ex;
            }

        }

        /// <summary>
        /// Server side paging on close ticket report
        /// </summary>
        /// <param name="request">data source request</param>
        /// <param name="userId">login user id</param>
        /// <param name="startDate">from data</param>
        /// <param name="endDate">to date</param>
        /// <param name="ticketStatus">ticket status</param>
        /// <param name="total">total rows to be get</param>
        /// <returns>return list of close tickets</returns>
        /// <summary>
        /// Server side paging on close ticket report
        /// </summary>
        /// <param name="request">data source request</param>
        /// <param name="userId">login user id</param>
        /// <param name="startDate">from data</param>
        /// <param name="endDate">to date</param>
        /// <param name="ticketStatus">ticket status</param>
        /// <param name="total">total rows to be get</param>
        /// <returns>return list of close tickets</returns>
        public ActionResult Ticket_Close_Pager([DataSourceRequest] DataSourceRequest request, string userId, string startDate, string endDate, string ticketStatus, int total, string regionTag, string dealerTag, string emmisionTag, string vehicleTag, string customerTag,string  tstatus)
        
        {
            objLog.AddLogFile("Ticket_Close_Pager", DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
            try
            {

                string query = null;
                if (request.Filters.Count > 0)
                {
                      string strticketstatus = "";
                   if (ticketStatus.ToLower() == "close")
                    {

                        strticketstatus = "Closed";
                    }
                    string ticketStatusTag = "Closed";
                   string filterdataval= filterdata(regionTag, dealerTag, emmisionTag, vehicleTag, customerTag, tstatus);
                     // filterData = "TicketStatusAlias~eq~'Closed'~and~((ticketid_alias)~contains~'E1'~or~ticketid_alias~contains~'E2')~and~((vehicle_emission_norms)~eq~'BS III'~or~vehicle_emission_norms~eq~'BS VI'~or~vehicle_emission_norms~eq~'BS IV')~and~((VehicleTagging)~eq~'BUS'~or~VehicleTagging~eq~'HD')";
                     // get query from filter object,
                     //    filterData = "TicketStatusAlias~eq~'Closed'~and~" + stremmisionTagval1 +")";
                     //  filterData = "TicketStatusAlias~eq~'" + strticketstatus + "'~and~" + stremmisionTagval1 + ")";
                     query = FilterKendoGrid.CreateFilterQuery(filterdataval);
                    //string strdata = "TicketStatusAlias~eq~'Closed'~and~(vehicle_emission_norms~contains~'BS II'~or~vehicle_emission_norms~contains~'BS IV')";
                }
                objReportRepository = new ReportRepository();

                //Getting list of close ticket list
                List<ReportOpenTicketModel> oTicketOpenFullList = objReportRepository.GetOpenTicketsList(userId, startDate, endDate, request.PageSize, request.PageSize * (request.Page - 1), ticketStatus, query,null);

                //Fetching ticket list from close ticket list
                List<TicketList> oList = new List<TicketList>();
                foreach (var item in oTicketOpenFullList)
                {
                    oList.AddRange(item.TicketList);
                }

                //Server side paging, Get total count of tickets 
                List<ReportOpenTicketModel> oTicketCloseCount = objReportRepository.GetOpenTicketsList(userId, startDate, endDate, request.PageSize, request.PageSize * (request.Page - 1), "count", query,null);

                Int32 totalCount = 0;
                foreach (var item in oTicketCloseCount)
                {
                    totalCount = item.TicketCount;
                }

                DataSourceResult result = oList.ToDataSourceResult(request);
                //check if filters are applied than total count fetched from server
                if (query == null) { result.Total = total; } else { result.Total = totalCount; }

                //send data to kendo grid 
                result.Data = oList;
                return Json(result);
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Ticket_Close_Pager", ex.Message, path, errorlogtf);
                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                throw ex;
            }
        }
        public string filterdata(string strregionTag, string strdealerTag, string stremmisionTag, string strvehicleTag, string strcustomerTag, string strticketstatus)

        {
            string strregionTagval = "";
            if (strregionTag == null || strregionTag == "")
            {

            }
            else
            {
                //strregionTagval = "(ticketid_alias)~contains~";
                strregionTagval = "(ticketid_alias)~contains~";

                string source = strregionTag;
                string[] names = source.Split(',');

                for (int i = 0; i < names.Length; i++)
                {
                    // names[i] = "'" + names[i].Trim() + "'";

                    string strresult = names[i].Trim().Substring(0, 1);
                    string strlastresult = names[i].Trim().Substring(names[i].Length - 1, 1);
                    var finalregion = strresult + strlastresult;
                    strregionTagval += "'" + finalregion + "'~or~ticketid_alias~contains~";
                }

                int positionemission = strregionTagval.LastIndexOf("~or~ticketid_alias~contains~");
                strregionTagval = strregionTagval.Substring(0, positionemission);
                strregionTagval = strregionTagval + ")~and~";
            }
            string strdealerTagval = "";
            if (strdealerTag == null || strdealerTag == "")
            {

            }
            else
            {
                strdealerTagval = "(DealerDealerName)~eq~";
                string source = strdealerTag;
                string[] names = source.Split(',');

                for (int i = 0; i < names.Length; i++)
                {
                    strdealerTagval += "'" + names[i].Trim() + "'~or~DealerDealerName~eq~";
                }
                int positionemission = strdealerTagval.LastIndexOf("~or~DealerDealerName~eq~");
                strdealerTagval = strdealerTagval.Substring(0, positionemission);
                strdealerTagval = strdealerTagval + ")~and~";
                //   strdealerTag = string.Join(",", names);
            }

            string stremmisionTagval = "";
            if (stremmisionTag == null || stremmisionTag == "")
            {

            }
            else
            {
                stremmisionTagval = "(vehicle_emission_norms)~eq~";
                string source = stremmisionTag;
                string[] names = source.Split(',');

                for (int i = 0; i < names.Length; i++)
                {
                    // names[i] = "'" + names[i].Trim() + "'";
                    stremmisionTagval += "'" + names[i].Trim() + "'~or~vehicle_emission_norms~eq~";
                }
                int positionemission = stremmisionTagval.LastIndexOf("~or~vehicle_emission_norms~eq~");
                stremmisionTagval = stremmisionTagval.Substring(0, positionemission);
                stremmisionTagval = stremmisionTagval + ")~and~";
                //  strvehicleTag = string.Join(",", names);
            }


            string stremmisionTagval1 = "";
            if (stremmisionTagval1 == null || stremmisionTagval1 == "")
            {

            }
            else
            {
                stremmisionTagval1 = "(vehicle_emission_norms)~eq~";
                string source = stremmisionTag;
                string[] names = source.Split(',');

                for (int i = 0; i < names.Length; i++)
                {
                    // names[i] = "'" + names[i].Trim() + "'";
                    stremmisionTagval1 += "'" + names[i].Trim() + "'~or~vehicle_emission_norms~eq~";
                }
                int positionemission = stremmisionTagval1.LastIndexOf("~or~vehicle_emission_norms~eq~");
                stremmisionTagval1 = stremmisionTagval1.Substring(0, positionemission);
                // stremmisionTagval = stremmisionTagval + ")~and~";
                //  strvehicleTag = string.Join(",", names);
            }
            if (strcustomerTag == null || strcustomerTag == "")
            {

            }
            else
            {
                string source = strcustomerTag;
                string[] names = source.Split(',');

                for (int i = 0; i < names.Length; i++)
                {
                    names[i] = "'" + names[i].Trim() + "'";
                }

                //  strcustomerTag = string.Join(",", names);
            }

            string strverticle = "";
            if (strvehicleTag == null || strvehicleTag == "")
            {

            }
            else
            {
                strverticle = "(VehicleTagging)~eq~";
                string source = strvehicleTag;
                string[] names = source.Split(',');

                for (int i = 0; i < names.Length; i++)
                {
                    // names[i] = "'" + names[i].Trim() + "'";
                    strverticle += "'" + names[i].Trim() + "'~or~VehicleTagging~eq~";
                }
                int positionver = strverticle.LastIndexOf("~or~VehicleTagging~eq~");
                strverticle = strverticle.Substring(0, positionver);
                strverticle = strverticle + ")~and~";
                //  strvehicleTag = string.Join(",", names);
            }


            // var customerId =(Request.Params["filter[filters][0][value]"]).ToString();
            // ModifyFilters((IList<IFilterDescriptor>)request.Filters);
            var filterData = (System.Web.HttpContext.Current.Request.Params["filter"]);

            string strfinal = strregionTagval + strdealerTagval + stremmisionTagval + strverticle;
            if (strfinal == "" || strfinal == null)
            {
                filterData = "TicketStatusAlias~eq~'" + strticketstatus +"'";
            }
            else { 
            int position = strfinal.LastIndexOf("~and~");
            strfinal = strfinal.Substring(0, position);
            filterData = "TicketStatusAlias~eq~'" + strticketstatus + "'~and~" + strfinal + "";
        }
           
            return filterData;
        }

        /// <summary>
        /// Export to excel Open and Close Ticket Report
        /// </summary>
        /// <param name="UserId">Login user id</param>
        /// <param name="startDate">From Date</param>
        /// <param name="endDate">To Date</param>
        /// <param name="ticketStatus">Ticket Status(Open or Close)</param>
        /// <returns>Returns excel file</returns>
        [HttpPost]
        public string Ticket_Close_Open_ExportToExcel(string UserId, string startDate, string endDate, string ticketStatus)
        {
            objLog.AddLogFile("Ticket_Close_Open_ExportToExcel", DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
            try
            {
                string filename = null;
                string templatePath = null;
                objReportRepository = new ReportRepository();

                string fromDate = "01 jan 1900";
                string toDate = DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]);
                if (startDate != "" && endDate != "")
                {
                    fromDate = startDate + " " + DateTime.Now.ToString(ConfigurationManager.AppSettings["startTimeFormat"]);
                    toDate = endDate + " " + DateTime.Now.ToString(ConfigurationManager.AppSettings["endTimeFormat"]);
                }

                //string fromDate = startDate + " " + DateTime.Now.ToString(ConfigurationManager.AppSettings["startTimeFormat"]);
                //string toDate = endDate + " " + DateTime.Now.ToString(ConfigurationManager.AppSettings["endTimeFormat"]);

                //Get list of ticket
                List<ReportOpenTicketModel> oTicketOpenFullList = objReportRepository.GetOpenTicketsList(UserId, fromDate, toDate, 100000, 0, ticketStatus, null,null);

                //Fetching ticket list from close ticket list
                List<TicketList> oList = new List<TicketList>();
                foreach (var item in oTicketOpenFullList)
                {
                    oList.AddRange(item.TicketList);
                }
                DataTable OpenTicketTable = oList.ToDataTable();

                //Server side paging, Get total count of tickets 
                Int32 OpenTicketTableColumnCount = OpenTicketTable.Columns.Count - 1;
                for (var count = OpenTicketTableColumnCount; count >= 20; count--)
                {
                    OpenTicketTable.Columns.RemoveAt(count);
                }

                if (ticketStatus.ToLower().Trim() == "open")
                {
                    OpenTicketTable.Columns.RemoveAt(OpenTicketTable.Columns.Count - 4);
                    OpenTicketTable.Columns.RemoveAt(OpenTicketTable.Columns.Count - 4);
                    OpenTicketTable.Columns.RemoveAt(OpenTicketTable.Columns.Count - 4);
                    OpenTicketTable.Columns.RemoveAt(OpenTicketTable.Columns.Count - 4);
                    //OpenTicketTable.Columns.RemoveAt(14);
                }
                else
                {
                    OpenTicketTable.Columns.RemoveAt(17);
                    OpenTicketTable.Columns.RemoveAt(2);

                }

                // getting required dataset
                DataSet ds = new DataSet();
                ds.Tables.Add(OpenTicketTable);

                ////Give column names 
                ds.Tables[0].Columns[0].ColumnName = "Ticket Id";
                ds.Tables[0].Columns[1].ColumnName = "Ticket Status";
                ds.Tables[0].Columns[2].ColumnName = "Ticket Creation Time";
                ds.Tables[0].Columns[3].ColumnName = "Customer Name";
                ds.Tables[0].Columns[4].ColumnName = "Customer Contact No.";
                ds.Tables[0].Columns[5].ColumnName = "Vehicle Registration No.";
                ds.Tables[0].Columns[6].ColumnName = "Vehicle Type";
                ds.Tables[0].Columns[7].ColumnName = "Default SLA Time (In Min)";
                ds.Tables[0].Columns[8].ColumnName = "Response(In min)";
                ds.Tables[0].Columns[9].ColumnName = "EOS Team Member/Van Reg No.";
                ds.Tables[0].Columns[10].ColumnName = "Dealer Name";
                ds.Tables[0].Columns[11].ColumnName = "Dealer Contact No.";
                ds.Tables[0].Columns[12].ColumnName = "Language";
                ds.Tables[0].Columns[13].ColumnName = "Pre Closure Time";
                ds.Tables[0].Columns[14].ColumnName = "Chassis Number";
                ds.Tables[0].Columns[15].ColumnName = "Odometer Reading";



                if (ticketStatus == "close")
                {
                    ds.Tables[0].Columns.RemoveAt(1);
                }


                //================================ Excel Functionality ===================================//
                ExcelUtility objExcelUtility = new ExcelHelper.ExcelUtility();
                List<WorkbookMappingModel> workbokkMapping = new List<WorkbookMappingModel>();
                if (ticketStatus == "open")
                {
                    filename = "OpenTicket_" + DateTime.Now.ToString("ddMMMyyyyhhmmss") + ".xlsx";
                    workbokkMapping.Add(new WorkbookMappingModel { DataTableName = ds.Tables[0].TableName, WorkSheetName = "Open Ticket", StartColumnName = "A", StartRowNumber = 2, WorkSheetNumber = 1, AutoFit = false });
                    templatePath = Server.MapPath(ConfigurationManager.AppSettings["OpenTicketReportTemplate"].ToString());
                }
                else
                {
                    filename = "CloseTicket_" + DateTime.Now.ToString("ddMMMyyyyhhmmss") + ".xlsx";
                    workbokkMapping.Add(new WorkbookMappingModel { DataTableName = ds.Tables[0].TableName, WorkSheetName = "Close Ticket", StartColumnName = "A", StartRowNumber = 2, WorkSheetNumber = 1, AutoFit = false });
                    templatePath = Server.MapPath(ConfigurationManager.AppSettings["CloseTicketReportTemplate"].ToString());
                }
                string pathToExcelFile = _exportLocation + filename;

                string saveAs = Server.MapPath(_excelExportPathOnServer + filename);


                ExcelHelper.StatusModel result = objExcelUtility.ExportToExcel(ds, templatePath, workbokkMapping, saveAs, false);
                //ExcelHelper.StatusModel result = objExcelUtility.ExportToExcel(ds, workbokkMapping, saveAs, false);
                //================================ Excel Functionality End ===================================//

                // returning path to generated Excel file
                if (result.Status == 1) { return pathToExcelFile; }
                else { return "error"; }
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Ticket_Close_Open_ExportToExcel", ex.Message, path, errorlogtf);
                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                throw ex;
            }
        }

        [HttpPost]
        public string Ticket_Close_Open_NewExportToExcel(string UserId, string startDate, string endDate, string ticketStatus)
        {
            objLog.AddLogFile("Ticket_Close_Open_ExportToExcel", DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
            try
            {
                string filename = null;
                string templatePath = null;
                objReportRepository = new ReportRepository();

                string fromDate = "01 jan 1900";
                string toDate = DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]);
                if (startDate != "" && endDate != "")
                {
                    fromDate = startDate + " " + DateTime.Now.ToString(ConfigurationManager.AppSettings["startTimeFormat"]);
                    toDate = endDate + " " + DateTime.Now.ToString(ConfigurationManager.AppSettings["endTimeFormat"]);
                }


                //Get list of ticket
                List<ReportOpenTicketModel> oTicketOpenFullList = objReportRepository.GetOpenTicketsList(UserId, fromDate, toDate, 100000, 0, ticketStatus, null,null);

                //Fetching ticket list from close ticket list
                List<TicketList> oList = new List<TicketList>();
                foreach (var item in oTicketOpenFullList)
                {
                    oList.AddRange(item.TicketList);
                }
                DataTable OpenTicketTable = oList.ToDataTable();

                //Server side paging, Get total count of tickets 

                Int32 OpenTicketTableColumnCount = OpenTicketTable.Columns.Count - 1;

                //--------- *** changes on 13-10-2020 start ***----------------------------------------------------------
                if (ticketStatus.ToLower().Trim() == "close")
                {
                    for (var count = OpenTicketTableColumnCount; count >= 35; count--) //modified count on 25-11-2020  //modified count from 34 to 35 on 23-12-2020
                    {
                        OpenTicketTable.Columns.RemoveAt(count);
                    }

                    if (ticketStatus.ToLower().Trim() == "open")
                    {
                        OpenTicketTable.Columns.RemoveAt(OpenTicketTable.Columns.Count - 4);
                        OpenTicketTable.Columns.RemoveAt(OpenTicketTable.Columns.Count - 4);
                        OpenTicketTable.Columns.RemoveAt(OpenTicketTable.Columns.Count - 4);
                        OpenTicketTable.Columns.RemoveAt(OpenTicketTable.Columns.Count - 4);
                        //OpenTicketTable.Columns.RemoveAt(14);

                    }
                    else
                    {
                        OpenTicketTable.Columns.RemoveAt(17);
                        OpenTicketTable.Columns.RemoveAt(2);

                    }

                    // getting required dataset
                    DataSet ds = new DataSet();
                    ds.Tables.Add(OpenTicketTable);


                    //----------------------------------- *** changed code ***--------------------------------------
                    //ds.Tables[0].Columns[0].ColumnName = "Ticket Id";
                    //ds.Tables[0].Columns[1].ColumnName = "Ticket Status";
                    //ds.Tables[0].Columns[2].ColumnName = "Customer Name";
                    //ds.Tables[0].Columns[3].ColumnName = "Customer Contact No.";
                    //ds.Tables[0].Columns[4].ColumnName = "Vehicle Registration No.";
                    //ds.Tables[0].Columns[5].ColumnName = "Vehicle Type";
                    //ds.Tables[0].Columns[6].ColumnName = "Default SLA Time (In Min)";
                    //ds.Tables[0].Columns[7].ColumnName = "Response(In min)";
                    //ds.Tables[0].Columns[8].ColumnName = "EOS Team Member/Van Reg No.";
                    //ds.Tables[0].Columns[9].ColumnName = "Dealer Name";
                    //ds.Tables[0].Columns[10].ColumnName = "Dealer Contact No.";
                    //ds.Tables[0].Columns[11].ColumnName = "Language";
                    //ds.Tables[0].Columns[12].ColumnName = "Pre Closure Time";
                    //ds.Tables[0].Columns[16].ColumnName = "Chassis No";
                    //ds.Tables[0].Columns[17].ColumnName = "Odometer Reading";

                    //// added van/breakdown lat lng
                    //ds.Tables[0].Columns[18].ColumnName = "Van Latitude At Trip Start";
                    //ds.Tables[0].Columns[19].ColumnName = "Van Longitude At Trip Start";
                    //ds.Tables[0].Columns[20].ColumnName = "Van Latitude At Van Reached";
                    //ds.Tables[0].Columns[21].ColumnName = "Van Longitude At Van Reached";
                    //ds.Tables[0].Columns[22].ColumnName = "Van Latitude At Trip End";
                    //ds.Tables[0].Columns[23].ColumnName = "Van Longitude At Trip End";
                    //ds.Tables[0].Columns[24].ColumnName = "Breakdown Location Latitude";
                    //ds.Tables[0].Columns[25].ColumnName = "Breakdown Location Longitude";
                    //ds.Tables[0].Columns[26].ColumnName = "Ticket Closed Reason";   //change the column name on 25-11-2020
                    //ds.Tables[0].Columns[27].ColumnName = "Vehicle Warranty";
                    //ds.Tables[0].Columns[28].ColumnName = "Vehicle Amc";
                    //ds.Tables[0].Columns[29].ColumnName = "Vehicle Emission Norms";
                    //ds.Tables[0].Columns[30].ColumnName = "Vehicle Sales Date";
                    //ds.Tables[0].Columns[31].ColumnName = "Ticket Closed Reason";     //change the column name on 25-11-2020  //change the column name on 23-12-2020
                    //ds.Tables[0].Columns[32].ColumnName = "Van Reached Punch Time";     //change the column name on 23-12-2020


                    //----------------------------------- *** changed code ***--------------------------------------



                    //----------------------------------- *** changed code ***--------------------------------------
                    ds.Tables[0].Columns[0].ColumnName = "Ticket Id";
                    ds.Tables[0].Columns[1].ColumnName = "Ticket Status";
                    ds.Tables[0].Columns[2].ColumnName = "Customer Name";
                    ds.Tables[0].Columns[3].ColumnName = "Customer Contact No.";
                    ds.Tables[0].Columns[4].ColumnName = "Vehicle Registration No.";
                    ds.Tables[0].Columns[5].ColumnName = "Vehicle Type";
                    ds.Tables[0].Columns[6].ColumnName = "Default SLA Time (In Min)";
                    ds.Tables[0].Columns[7].ColumnName = "Response(In min)";
                    ds.Tables[0].Columns[8].ColumnName = "EOS Team Member/Van Reg No.";
                    ds.Tables[0].Columns[9].ColumnName = "Dealer Name";
                    ds.Tables[0].Columns[10].ColumnName = "Dealer Contact No.";
                    ds.Tables[0].Columns[11].ColumnName = "Language";
                    ds.Tables[0].Columns[12].ColumnName = "Pre Closure Time";
                    ds.Tables[0].Columns[16].ColumnName = "Chassis No";
                    ds.Tables[0].Columns[17].ColumnName = "Odometer Reading";
                    ds.Tables[0].Columns[18].ColumnName = "Van Reach By Call Center";     //added on 19-01-2021


                    // added van/breakdown lat lng
                    ds.Tables[0].Columns[19].ColumnName = "Van Latitude At Trip Start";
                    ds.Tables[0].Columns[20].ColumnName = "Van Longitude At Trip Start";
                    ds.Tables[0].Columns[21].ColumnName = "Van Latitude At Van Reached";
                    ds.Tables[0].Columns[22].ColumnName = "Van Longitude At Van Reached";
                    ds.Tables[0].Columns[23].ColumnName = "Van Latitude At Trip End";
                    ds.Tables[0].Columns[24].ColumnName = "Van Longitude At Trip End";
                    ds.Tables[0].Columns[25].ColumnName = "Breakdown Location Latitude";
                    ds.Tables[0].Columns[26].ColumnName = "Breakdown Location Longitude";

                    //------------------- added on 23-12-2020 start----------------------------------                            
                    ds.Tables[0].Columns[27].ColumnName = "Vehicle Warranty";
                    ds.Tables[0].Columns[28].ColumnName = "Vehicle Amc";
                    ds.Tables[0].Columns[29].ColumnName = "Vehicle Emission Norms";
                    ds.Tables[0].Columns[30].ColumnName = "Vehicle Sales Date";
                    ds.Tables[0].Columns[31].ColumnName = "Ticket Closed Reason";       //change the column name on 25-11-2020

                    //------------------- added on 23-12-2020 end----------------------------------

                    //----------------------------------- *** changed code ***--------------------------------------



                    if (ticketStatus == "close")
                    {
                        ds.Tables[0].Columns.RemoveAt(1);
                        //ds.Tables[0].Columns.RemoveAt(25);  // added on 13-10-2020

                    }
                    //================================ Excel Functionality ===================================//
                    ExcelUtility objExcelUtility = new ExcelHelper.ExcelUtility();
                    List<WorkbookMappingModel> workbokkMapping = new List<WorkbookMappingModel>();
                    if (ticketStatus == "open")
                    {
                        filename = "OpenTicket_" + DateTime.Now.ToString("ddMMMyyyyhhmmss") + ".xlsx";
                        workbokkMapping.Add(new WorkbookMappingModel { DataTableName = ds.Tables[0].TableName, WorkSheetName = "Open Ticket", StartColumnName = "A", StartRowNumber = 2, WorkSheetNumber = 1, AutoFit = false });
                        templatePath = Server.MapPath(ConfigurationManager.AppSettings["OpenTicketReportTemplate"].ToString());
                    }
                    else
                    {
                        filename = "CloseTicket_" + DateTime.Now.ToString("ddMMMyyyyhhmmss") + ".xlsx";
                        workbokkMapping.Add(new WorkbookMappingModel { DataTableName = ds.Tables[0].TableName, WorkSheetName = "Close Ticket", StartColumnName = "A", StartRowNumber = 2, WorkSheetNumber = 1, AutoFit = false });
                        templatePath = Server.MapPath(ConfigurationManager.AppSettings["CloseTicketReportTemplate"].ToString());
                    }
                    string pathToExcelFile = _exportLocation + filename;

                    string saveAs = Server.MapPath(_excelExportPathOnServer + filename);




                    //commented on 24-07-2020(excel download same as consolidate report)
                    bool isCreated = CreateExcelFile.CreateExcelDocument(ds, saveAs);
                    if (isCreated == true) { return _exportLocation + filename; }
                    else { return "error"; }
                }

                else
                {
                    for (var count = OpenTicketTableColumnCount; count >= 21; count--)  //change the count from 20 from 21 on 23-12-2020 
                    {
                        OpenTicketTable.Columns.RemoveAt(count);
                    }

                    if (ticketStatus.ToLower().Trim() == "open")
                    {
                        OpenTicketTable.Columns.RemoveAt(OpenTicketTable.Columns.Count - 4);
                        OpenTicketTable.Columns.RemoveAt(OpenTicketTable.Columns.Count - 4);
                        OpenTicketTable.Columns.RemoveAt(OpenTicketTable.Columns.Count - 4);
                        OpenTicketTable.Columns.RemoveAt(OpenTicketTable.Columns.Count - 4);
                        //OpenTicketTable.Columns.RemoveAt(14);

                    }
                    else
                    {
                        OpenTicketTable.Columns.RemoveAt(17);
                        OpenTicketTable.Columns.RemoveAt(2);

                    }

                    // getting required dataset
                    DataSet ds = new DataSet();
                    ds.Tables.Add(OpenTicketTable);

                    ////Give column names 

                    //changes done on 13-10-2020
                    //----------------------------------- *** existing code ***--------------------------------------
                    ds.Tables[0].Columns[0].ColumnName = "Ticket Id";
                    ds.Tables[0].Columns[1].ColumnName = "Ticket Status";
                    ds.Tables[0].Columns[2].ColumnName = "Ticket Creation Time";
                    ds.Tables[0].Columns[3].ColumnName = "Customer Name";
                    ds.Tables[0].Columns[4].ColumnName = "Customer Contact No.";
                    ds.Tables[0].Columns[5].ColumnName = "Vehicle Registration No.";
                    ds.Tables[0].Columns[6].ColumnName = "Vehicle Type";
                    ds.Tables[0].Columns[7].ColumnName = "Default SLA Time (In Min)";
                    ds.Tables[0].Columns[8].ColumnName = "Response(In min)";
                    ds.Tables[0].Columns[9].ColumnName = "EOS Team Member/Van Reg No.";
                    ds.Tables[0].Columns[10].ColumnName = "Dealer Name";
                    ds.Tables[0].Columns[11].ColumnName = "Dealer Contact No.";
                    ds.Tables[0].Columns[12].ColumnName = "Language";
                    ds.Tables[0].Columns[13].ColumnName = "Pre Closure Time";
                    ds.Tables[0].Columns[14].ColumnName = "Chassis Number";
                    ds.Tables[0].Columns[15].ColumnName = "Odometer Reading";
                    ds.Tables[0].Columns[16].ColumnName = "Van Reach By Call Center";  //added on 19-01-2021

                    //----------------------------------- *** existing code ***--------------------------------------

                    if (ticketStatus == "close")
                    {
                        ds.Tables[0].Columns.RemoveAt(1);

                    }
                    //================================ Excel Functionality ===================================//
                    ExcelUtility objExcelUtility = new ExcelHelper.ExcelUtility();
                    List<WorkbookMappingModel> workbokkMapping = new List<WorkbookMappingModel>();
                    if (ticketStatus == "open")
                    {
                        filename = "OpenTicket_" + DateTime.Now.ToString("ddMMMyyyyhhmmss") + ".xlsx";
                        workbokkMapping.Add(new WorkbookMappingModel { DataTableName = ds.Tables[0].TableName, WorkSheetName = "Open Ticket", StartColumnName = "A", StartRowNumber = 2, WorkSheetNumber = 1, AutoFit = false });
                        templatePath = Server.MapPath(ConfigurationManager.AppSettings["OpenTicketReportTemplate"].ToString());
                    }
                    else
                    {
                        filename = "CloseTicket_" + DateTime.Now.ToString("ddMMMyyyyhhmmss") + ".xlsx";
                        workbokkMapping.Add(new WorkbookMappingModel { DataTableName = ds.Tables[0].TableName, WorkSheetName = "Close Ticket", StartColumnName = "A", StartRowNumber = 2, WorkSheetNumber = 1, AutoFit = false });
                        templatePath = Server.MapPath(ConfigurationManager.AppSettings["CloseTicketReportTemplate"].ToString());
                    }
                    string pathToExcelFile = _exportLocation + filename;

                    string saveAs = Server.MapPath(_excelExportPathOnServer + filename);





                    //commented on 24-07-2020(excel download same as consolidate report)
                    bool isCreated = CreateExcelFile.CreateExcelDocument(ds, saveAs);
                    if (isCreated == true) { return _exportLocation + filename; }
                    else { return "error"; }
                }


            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Ticket_Close_Open_ExportToExcel", ex.Message, path, errorlogtf);
                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                throw ex;
            }
        }

        #endregion

        #region Show Ticket Details, Activities, feedback

        /// <summary>
        /// Get Full details of ticket 
        /// </summary>
        /// <param name="ticketId">selected ticket's id</param>
        /// <param name="ticketStatus">ticket status open or close</param>
        /// <returns>returns list type partial view</returns>
        public ActionResult Ticket_GetOpencloseTicketFullDetails(string ticketId, string ticketStatus)
        {
            objLog.AddLogFile("Ticket_GetOpencloseTicketFullDetails", DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
            try
            {
                objTicketAdministrationRepository = new TicketAdministrationRepository();
                List<TicketModel> oCloseTicketList = new List<TicketModel>();
                ViewBag.CloseTicketHistory = null;

                if (ticketStatus == "close")
                {
                    //Get close ticket list   
                    oCloseTicketList = objTicketAdministrationRepository.GetCloseTicketHistory("", "", ticketId);
                    ViewBag.CloseTicketHistory = oCloseTicketList;
                }

                //Get ticket details
                List<TicketOpenCloseModel> oTicketDetails = new List<TicketOpenCloseModel>();
                oTicketDetails = objTicketAdministrationRepository.Restful_GetOpenCloseTicketDetails(ticketId, ticketStatus);

                //Global variables
                int RouteId = 0; string routeName = "";

                //Getting details of vehicle and customer from ticket details list
                foreach (var item in oTicketDetails)
                {
                    RouteId = item.RouteId;
                }

                //Get route name
                List<RouteModel> oRouteList = objTicketAdministrationRepository.GetRoutesList();
                var oRouteName = oRouteList.Where(w => w.Id.Equals(RouteId));
                foreach (var item11 in oRouteName)
                {
                    routeName = item11.Name;
                }
                ViewBag.Route = routeName;

                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                return PartialView(oTicketDetails);
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Ticket_GetOpencloseTicketFullDetails", ex.Message, path, errorlogtf);
                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                throw ex;
            }
        }

        /// <summary>
        /// Get caller/driver details of ticket
        /// </summary>
        /// <param name="CustomerContactNo">contact no. of caller/driver</param>
        /// <param name="VRegistrationNo">vehicle's registration no. of caller/driver</param>
        /// <returns>return json of list type</returns>
        public ActionResult Ticket_GetOpencloseTicketDriverDetails(string CustomerContactNo, string VRegistrationNo)
        {
            objLog.AddLogFile("Ticket_GetOpencloseTicketDriverDetails", DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
            try
            {
                objTicketAdministrationRepository = new TicketAdministrationRepository();

                //Get customer details
                List<CustomerModel> oCustomerList = objTicketAdministrationRepository.GetCustomerDetails("", CustomerContactNo, "");
                //List<CustomerModel> itemCustomer = oCustomerList.Where(w => w.CustomerMobile1.Equals(CustomerContactNo)).ToList();
                List<CustomerModel> itemCustomer = oCustomerList.Where(w => w.VehicleRegistrationNumber.Equals(VRegistrationNo)).ToList();
                itemCustomer = itemCustomer.Where(w => w.CustomerVehicleIsOwnwer.Equals(false)).ToList();

                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                return Json(new { success = true, list = itemCustomer }, JsonRequestBehavior.AllowGet);
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Ticket_GetOpencloseTicketDriverDetails", ex.Message, path, errorlogtf);
                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                throw ex;
            }
        }

        /// <summary>
        /// Get details of Vehicle's Owner
        /// </summary>
        /// <param name="VRegistrationNo">Vehicle's registration no.</param>
        /// <returns>return list type json</returns>
        public ActionResult Ticket_GetOpencloseTicketOwnerDetails(string VRegistrationNo)
        {
            objLog.AddLogFile("Ticket_GetOpencloseTicketOwnerDetails", DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
            try
            {
                objTicketAdministrationRepository = new TicketAdministrationRepository();

                //Get owner details
                List<CustomerOwnerModel> oCustomerOwnerDetailsList = objTicketAdministrationRepository.GetCustomerOwnerDetails(VRegistrationNo);

                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                return Json(new { success = true, list = oCustomerOwnerDetailsList }, JsonRequestBehavior.AllowGet);
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Ticket_GetOpencloseTicketOwnerDetails", ex.Message, path, errorlogtf);
                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                throw ex;
            }
        }

        /// <summary>
        /// Get caller/driver's Vehicle details
        /// </summary>
        /// <param name="VRegistrationNo">vehicle's registration no.</param>
        /// <returns>return list type json</returns>
        public ActionResult Ticket_GetOpencloseTicketVehicleDetails(string VRegistrationNo)
        {
            objLog.AddLogFile("Ticket_GetOpencloseTicketVehicleDetails", DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
            try
            {
                objTicketAdministrationRepository = new TicketAdministrationRepository();
                string VModelNo = ""; string VModelTagging = ""; string VModelTaggingName = "";

                //Get vehicle details
                List<VehicleModel> oVehicleDetailsList = objTicketAdministrationRepository.GetVehicleDetailsRegistrationNoWise(VRegistrationNo);

                foreach (var item12 in oVehicleDetailsList)
                {
                    VModelNo = item12.ModelNumber;
                }

                //Get vehicle's product varient(model tagging)
                List<VehicleModelModel> oVehicleModelList = objTicketAdministrationRepository.GetVehicleModelList();
                var oVModelTaggingList = oVehicleModelList.Where(w => w.VehicleTypeId.Equals(VModelNo));
                foreach (var item13 in oVModelTaggingList)
                {
                    VModelTagging = item13.VehicleTypeTagging;
                    VModelTaggingName = item13.VehicleTypeName;
                }

                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                return Json(new { success = true, list = oVehicleDetailsList, vehicleModelTagging = VModelTagging, vehicleModelTaggingName = VModelTaggingName }, JsonRequestBehavior.AllowGet);
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Ticket_GetOpencloseTicketVehicleDetails", ex.Message, path, errorlogtf);
                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                throw ex;
            }
        }


        #region get tracking device alias wise for open ticket report

        /// <summary>
        /// Get tracking list device alias wise for open ticket report
        /// </summary>
        /// <param name="deviceAlias">device alias of van whom to ticket is assigned</param>
        /// <param name="creationTime">ticket creation time</param>
        /// <returns>return tracking list</returns>
        public JsonResult Report_GetTrackingHistoryDeviceAliasWise(string deviceAlias, DateTime creationTime)
        {
            objLog.AddLogFile("Report_GetTrackingHistoryDeviceAliasWise", DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
            try
            {
                objTicketAdministrationRepository = new TicketAdministrationRepository();

                //Get vehicle details
                List<ListTracking> oTrackingDetailsList = objTicketAdministrationRepository.GetTrackingListDeviceAliasWise(deviceAlias, creationTime);
                //.GroupBy(g => g.Latitude).Select(s => s.FirstOrDefault()).ToList();
                List<object> oList = new List<object>();

                foreach (var item in oTrackingDetailsList)
                {
                    oList.Add(new
                    {
                        lat = Convert.ToDecimal(item.Latitude),
                        lng = Convert.ToDecimal(item.Longitude)
                    });
                }

                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                return Json(new { success = true, list = oList }, JsonRequestBehavior.AllowGet);
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Report_GetTrackingHistoryDeviceAliasWise", ex.Message, path, errorlogtf);
                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                throw ex;
            }

        }

        #endregion


        #region Get Escalation Level Membbers

        /// <summary>
        /// Get escalation level members details
        /// </summary>
        /// <param name="dealer_id">Dealer ID</param>
        /// <param name="vehicle_tagging">Vehicle Tagging</param>
        /// <returns>return partial view</returns>
        public ActionResult Ticket_GetOpencloseTicketEscalationMembersDetails(string dealer_id, string vehicle_tagging)
        {
            objLog.AddLogFile("TicketReport_GetOpencloseTicketEscalationMembersDetails", DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
            try
            {
                objTicketAdministrationRepository = new TicketAdministrationRepository();

                //Get vehicle details
                EscalationMemberLevel oEscalationMemberDetails = objTicketAdministrationRepository.GetEscalationMemberDetailsDealerVehicleTypeWise(dealer_id, vehicle_tagging);
                List<EscalationLevelList> oEscalationMemberDetailsList = oEscalationMemberDetails.EscalationLevelList;
                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                return PartialView(oEscalationMemberDetailsList);
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("TicketReport_GetOpencloseTicketEscalationMembersDetails", ex.Message, path, errorlogtf);
                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                throw ex;
            }
        }
        #endregion



        /// <summary>
        /// Get ticket activities
        /// </summary>
        /// <param name="ticketId">ticket id</param>
        /// <param name="ticketStatus">ticket status</param>
        /// <returns>return view</returns>
        public ActionResult Ticket_GetOpencloseTicketActivities(string ticketId, string ticketStatus)
        {
            objLog.AddLogFile("Ticket_GetOpencloseTicketActivities", DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
            try
            {
                string _LoginUserRole = Session["UserRole"].ToString();
                objTicketAdministrationRepository = new TicketAdministrationRepository();
                List<OpenTicketActivityDetails> oOpenTicketActivityList = null;
                List<CloseTicketActivityDetails> oCloseTicketActivityList = null;

                List<TicketOpenCloseModel> oTicketDetails = new List<TicketOpenCloseModel>();
                oTicketDetails = objTicketAdministrationRepository.Restful_GetOpenCloseTicketDetails(ticketId, ticketStatus);

                ViewBag.UserRole = _LoginUserRole;

                //Get ticket activity
                //Get close tickets activity if ticket status is close
                if (ticketStatus == "close")
                {
                    //close ticket api
                    oCloseTicketActivityList = objTicketAdministrationRepository.GetCloseTicketActivityDetails(ticketId);
                    ViewBag.OpenTicketActivity = null;
                    ViewBag.CloseTicketActivity = oCloseTicketActivityList;
                }
                //else get open tickets activity
                else
                {
                    //open ticket api
                    oOpenTicketActivityList = objTicketAdministrationRepository.GetOpenTicketActivityDetails(ticketId);
                    ViewBag.OpenTicketActivity = oOpenTicketActivityList;
                    ViewBag.CloseTicketActivity = null;
                }
                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                return PartialView(oTicketDetails);
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Ticket_GetOpencloseTicketActivities", ex.Message, path, errorlogtf);
                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                throw ex;
            }
        }


        /// <summary>
        /// Get partial view of feedback detail page.
        /// </summary>
        /// <param name="selectTicketId">selected ticket id</param>
        /// <param name="ticketCreationTime">creation time of ticket</param>
        /// <param name="isMoreThan24Hrs">time between ticket open and close(in hours)</param>
        /// <returns>return partial view</returns>
        public ActionResult Ticket_Feedback(string selectTicketId, string ticketCreationTime, double isMoreThan24Hrs)
        {
            objLog.AddLogFile("TicketAdministrationDealer_Feedback", DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
            try
            {
                string _LoginUserRole = Session["UserRole"].ToString();
                objTicketAdministrationRepository = new TicketAdministrationRepository();
                FeedBackModel objFeedbackModel = new FeedBackModel();
                FeedBackModel objFeedbackHistory = new FeedBackModel();
                ViewBag.UserRole = _LoginUserRole;
                List<FeedbackHistoryList> oFeedbackHistoryList = new List<FeedbackHistoryList>();
                if (selectTicketId != null)
                {
                    ViewBag.TicketId = selectTicketId;
                    ViewBag.CreationTime = ticketCreationTime;
                    ViewBag.IsMoreThan24Hrs = isMoreThan24Hrs;

                    //Get Feedback questions
                    List<FeedbackSuggestionComplaintModel> objFeedbackQuestionsList = objTicketAdministrationRepository.GetFeedbackDropDownDataList("feedback");
                    ViewBag.FeedbackQuestions = objFeedbackQuestionsList;


                    //Get feedback history details
                    objFeedbackHistory = objTicketAdministrationRepository.GetFeedBackHistoryDetailsTicketIdWise(selectTicketId);
                    oFeedbackHistoryList = objFeedbackHistory.feedbackHistoryList.ToList();
                    ViewBag.FeedbackHistory = oFeedbackHistoryList;


                    //Get feedback details if any
                    objFeedbackModel = objTicketAdministrationRepository.GetFeedBackDetailsTicketIdWise(selectTicketId, ticketCreationTime);

                    ViewBag.EaseOfGettingCall = objFeedbackModel.FeedBackEaseOfGettingCall;
                    ViewBag.ResponseOfCallCenter = objFeedbackModel.FeedBackResponseOfCallCenter;
                    ViewBag.TimelyUpdationByDealer = objFeedbackModel.FeedBackTimelyUpdationByDealer;
                    ViewBag.TotalRepairTime = objFeedbackModel.FeedBackTotalRepairTime;
                    ViewBag.EosCharges = objFeedbackModel.FeedBackEosCharges;
                    ViewBag.OverAllExperience = objFeedbackModel.FeedBackOverAllExperience;

                }
                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                return PartialView(objFeedbackModel);
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("TicketAdministrationDealer_Feedback", ex.Message, path, errorlogtf);
                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                throw ex;
            }
        }

        #endregion

        #endregion

        #region Check if ticket exist in open

        /// <summary>
        /// Method to check if ticket exist in open ticket table
        /// </summary>
        /// <param name="ticketId">ticket id</param>
        /// <param name="ticketStatus">ticket status</param>
        /// <returns>return json success true or false</returns>
        public JsonResult CheckIfTicketExistInOpen(string ticketId, string ticketStatus)
        {
            objLog.AddLogFile("Report_CheckIfTicketExistInOpen", DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
            try
            {
                objTicketAdministrationRepository = new TicketAdministrationRepository();

                //Get ticket open list
                List<TicketModel> oOpenTicketList = new List<TicketModel>();
                oOpenTicketList = objTicketAdministrationRepository.GetOpenTicketHistory("", "", ticketId);
                if (oOpenTicketList.Count > 0)
                {
                    oOpenTicketList = oOpenTicketList.Where(w => w.TicketId.Equals(ticketId)).ToList();
                    if (oOpenTicketList.Count > 0)
                    {
                        return Json(new { success = true }, JsonRequestBehavior.AllowGet);
                    }
                }
                return Json(new { success = false }, JsonRequestBehavior.AllowGet);
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Report_CheckIfTicketExistInOpen", ex.Message, path, errorlogtf);
                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                throw ex;
            }
        }

        #endregion

        #region REPORTS

        #region EOS Call Count
        /// <summary>
        /// to show main page of EOS call count, which consists filters
        /// </summary>
        /// <returns>main page of EOS call count</returns>
        public ActionResult getEosCallCount()
        {
            _LoginUserId = Session["UserId"].ToString();
            _timeOffSetMinutes = Session["UtcMinute"].ToString();
            ViewBag.SecurityToken = ConfigurationManager.AppSettings["RESTfulSecurityToken"].ToString();
            ViewBag.UtcMinutes = _timeOffSetMinutes;
            ViewBag.Userid = _LoginUserId;
            return View();
        }

        /// <summary>
        /// show partial page for EOS call count which consists charts and table
        /// </summary>
        /// <param name="Token">security token</param>
        /// <param name="UtcMinutes">UTC minutes</param>
        /// <param name="UserId">user id</param>
        /// <param name="fromDate">start date</param>
        /// <param name="toDate">end date</param>
        /// <param name="state">state name</param>
        /// <param name="city">city name</param>
        /// <param name="dealerId">dealer id</param>
        /// <returns>partial page for EOS call count</returns>
        [HttpPost]
        public ActionResult ShowEosCallCount(int fromDate, int toDate, string state, string city, string dealerId)
        {
            try
            {
                //Getting login user's id, name and utc minutes from session
                _LoginUserId = Session["UserId"].ToString();
                _LoginUserName = Session["UserName"].ToString();
                _UtcMinutes = Convert.ToInt16(Session["UtcMinute"].ToString());

                // getting first and last date of a year
                DateTime firstDayyear = new DateTime(fromDate, 1, 1);
                DateTime lastDayyear = new DateTime(fromDate, 12, 31);

                ReportRepository oReportRepository = new ReportRepository();
                EosCallCount model = new EosCallCount();
                model = oReportRepository.GetEosCallCount(_securityToken, _UtcMinutes, _LoginUserId, firstDayyear, lastDayyear, state, city, dealerId);

                return PartialView(model);
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Report_ShowEosCallCount", ex.Message, path, errorlogtf);
                throw ex;
            }
        }

        /// <summary>
        /// Exports EOS call count report
        /// </summary>
        /// <param name="Token">security token</param>
        /// <param name="UtcMinutes">UTC minutes</param>
        /// <param name="UserId">user id</param>
        /// <param name="fromDate">start date</param>
        /// <param name="toDate">end date</param>
        /// <param name="state">state name</param>
        /// <param name="city">city name</param>
        /// <param name="dealerId">dealer id</param>
        /// <returns>generated file path</returns>
        [HttpPost]
        public string ExportEosCallCount(int fromDate, int toDate, string state, string city, string dealerId)
        {
            try
            {
                //Getting login user's id, name and utc minutes from session
                _LoginUserId = Session["UserId"].ToString();
                _LoginUserName = Session["UserName"].ToString();
                _UtcMinutes = Convert.ToInt16(Session["UtcMinute"].ToString());

                // getting first and last date of a year
                DateTime firstDayyear = new DateTime(fromDate, 1, 1);
                DateTime lastDayyear = new DateTime(fromDate, 12, 31);

                ReportRepository oReportRepository = new ReportRepository();
                EosCallCount model = new EosCallCount();
                model = oReportRepository.GetEosCallCount(_securityToken, _UtcMinutes, _LoginUserId, firstDayyear, lastDayyear, state, city, dealerId);

                DataTable EosCallCountTable = new DataTable();
                if (model.EosList != null)
                {
                    EosCallCountTable = model.EosList.ToDataTable();
                }

                // getting required dataset
                DataSet ds = new DataSet();
                ds.Tables.Add(EosCallCountTable);


                //================================ Excel Functionality ===================================//
                ExcelUtility objExcelUtility = new ExcelHelper.ExcelUtility();
                List<WorkbookMappingModel> workbokkMapping = new List<WorkbookMappingModel>();
                if (ds.Tables[0].Rows.Count > 0)
                {
                    workbokkMapping.Add(new WorkbookMappingModel { DataTableName = ds.Tables[0].TableName, WorkSheetName = "EOS Call Count", StartColumnName = "B", StartRowNumber = 5, WorkSheetNumber = 1, AutoFit = false });
                }

                string filename = "EosCallCount_" + Convert.ToDateTime(firstDayyear).ToString("ddMMyyyy") + "_" + Convert.ToDateTime(lastDayyear).ToString("ddMMyyyy") + "_" + DateTime.Now.ToString("ddMMMyyyyhhmmss") + ".xlsx";
                string pathToExcelFile = _exportLocation + filename;

                string templatePath = Server.MapPath(ConfigurationManager.AppSettings["eosCellCountTemplate"].ToString()); ;

                string saveAs = Server.MapPath(_excelExportPathOnServer + filename);

     
        bool isCreated = CreateExcelFile.CreateExcelDocument(ds, saveAs);
        // ExcelHelper.StatusModel result = objExcelUtility.ExportToExcel(ds, templatePath, workbokkMapping, saveAs, false);
        //================================ Excel Functionality End ===================================//
        if (isCreated == true) { return pathToExcelFile; }
        else { return "error"; }
      }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Report_ExportEosCallCount", ex.Message, path, errorlogtf);
                return "error";
            }
        }

        #endregion

        #region HD, BUSES & LMD Contribution

        /// <summary>
        /// to show main page of Hd Bus Lmd Contribution, which consists filters
        /// </summary>
        /// <returns>main page of Hd Bus Lmd Contribution</returns>
        public ActionResult HdBusLmdContribution()
        {
            _LoginUserId = Session["UserId"].ToString();
            _timeOffSetMinutes = Session["UtcMinute"].ToString();
            ViewBag.SecurityToken = ConfigurationManager.AppSettings["RESTfulSecurityToken"].ToString();
            ViewBag.UtcMinutes = _timeOffSetMinutes;
            ViewBag.Userid = _LoginUserId;
            return View();
        }

        /// <summary>
        /// to show partial page of Hd Bus Lmd Contribution, which consists charts and tables
        /// </summary>
        /// <param name="Token">security token</param>
        /// <param name="UtcMinutes">UTC minutes</param>
        /// <param name="UserId">user id</param>
        /// <param name="fromDate">start date</param>
        /// <param name="toDate">end date</param>
        /// <param name="state">state name</param>
        /// <param name="city">city name</param>
        /// <param name="dealerId">dealer id</param>
        /// <returns>partial page of Hd Bus Lmd Contribution</returns>
        [HttpPost]
        public ActionResult ShowHdBusLmdContribution(int fromDate, int toDate, string state, string city, string dealerId)
        {
            try
            {
                //Getting login user's id, name and utc minutes from session
                _LoginUserId = Session["UserId"].ToString();
                _LoginUserName = Session["UserName"].ToString();
                _UtcMinutes = Convert.ToInt16(Session["UtcMinute"].ToString());

                // getting first and last date of a year
                DateTime firstDayyear = new DateTime(fromDate, 1, 1);
                DateTime lastDayyear = new DateTime(fromDate, 12, 31);

                ReportRepository oReportRepository = new ReportRepository();
                HdLmdBusContribution model = new HdLmdBusContribution();
                model = oReportRepository.GetHdLmdBusContribution(_securityToken, _UtcMinutes, _LoginUserId, firstDayyear, lastDayyear, state, city, dealerId);

                return PartialView(model);
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Report_ShowHdBusLmdContribution", ex.Message, path, errorlogtf);
                throw ex;
            }
        }

        /// <summary>
        /// Exports HD, lmd, bus contribution report
        /// </summary>
        /// <param name="Token">security token</param>
        /// <param name="UtcMinutes">UTC minutes</param>
        /// <param name="UserId">user id</param>
        /// <param name="fromDate">start date</param>
        /// <param name="toDate">end date</param>
        /// <param name="state">state name</param>
        /// <param name="city">city name</param>
        /// <param name="dealerId">dealer id</param>
        /// <returns>generated file path</returns>
        [HttpPost]
        public string ExportHdBusLmdContribution(int fromDate, int toDate, string state, string city, string dealerId)
        {
            try
            {
                //Getting login user's id, name and utc minutes from session
                _LoginUserId = Session["UserId"].ToString();
                _LoginUserName = Session["UserName"].ToString();
                _UtcMinutes = Convert.ToInt16(Session["UtcMinute"].ToString());

                // getting first and last date of a year
                DateTime firstDayyear = new DateTime(fromDate, 1, 1);
                DateTime lastDayyear = new DateTime(fromDate, 12, 31);

                ReportRepository oReportRepository = new ReportRepository();
                HdLmdBusContribution model = new HdLmdBusContribution();
                model = oReportRepository.GetHdLmdBusContribution(_securityToken, _UtcMinutes, _LoginUserId, firstDayyear, lastDayyear, state, city, dealerId);

                DataTable HdBusLmdContributionTable = new DataTable();
                DataTable HdLmdBusclosedTable = new DataTable();
                if (model.HdLmdBusContributionList != null)
                {
                    HdBusLmdContributionTable = model.HdLmdBusContributionList.ToDataTable();
                    HdBusLmdContributionTable.Columns.RemoveAt(5);
                    HdBusLmdContributionTable.Columns.RemoveAt(5);
                    HdBusLmdContributionTable.Columns.RemoveAt(5);
                }
                if (model.HdLmdBusclosedList != null)
                {
                    HdLmdBusclosedTable = model.HdLmdBusclosedList.ToDataTable();
                    HdLmdBusclosedTable.Columns.RemoveAt(10);
                    HdLmdBusclosedTable.Columns.RemoveAt(10);
                    HdLmdBusclosedTable.Columns.RemoveAt(10);
                }

                // getting required dataset
                DataSet ds = new DataSet();
                ds.Tables.Add(HdBusLmdContributionTable);
                ds.Tables.Add(HdLmdBusclosedTable);


                //================================ Excel Functionality ===================================//
                ExcelUtility objExcelUtility = new ExcelHelper.ExcelUtility();
                List<WorkbookMappingModel> workbokkMapping = new List<WorkbookMappingModel>();
                if (ds.Tables[0].Rows.Count > 0)
                {
                    workbokkMapping.Add(new WorkbookMappingModel { DataTableName = ds.Tables[0].TableName, WorkSheetName = "HD BUSES and LMD Contribution", StartColumnName = "C", StartRowNumber = 5, WorkSheetNumber = 1, AutoFit = false });
                }
                if (ds.Tables[1].Rows.Count > 0)
                {
                    workbokkMapping.Add(new WorkbookMappingModel { DataTableName = ds.Tables[1].TableName, WorkSheetName = "HD BUSES and LMD Contribution", StartColumnName = "O", StartRowNumber = 6, WorkSheetNumber = 1, AutoFit = false });
                }

                string filename = "HdBusLmdContribution_" + Convert.ToDateTime(firstDayyear).ToString("ddMMyyyy") + "_" + Convert.ToDateTime(lastDayyear).ToString("ddMMyyyy") + "_" + DateTime.Now.ToString("ddMMMyyyyhhmmss") + ".xlsx";
                string pathToExcelFile = _exportLocation + filename;

                string templatePath = Server.MapPath(ConfigurationManager.AppSettings["HdBusLmdContributionTemplate"].ToString()); ;

                string saveAs = Server.MapPath(_excelExportPathOnServer + filename);

       // string saveAs = Server.MapPath(_excelExportPathOnServer + filename);
        bool isCreated = CreateExcelFile.CreateExcelDocument(ds, saveAs);
        // ExcelHelper.StatusModel result = objExcelUtility.ExportToExcel(ds, templatePath, workbokkMapping, saveAs, false);
        //================================ Excel Functionality End ===================================//
        if (isCreated == true) { return pathToExcelFile; }
        else { return "error"; }
      }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Report_ExportHdBusLmdContribution", ex.Message, path, errorlogtf);
                return "error";
            }
        }

        #endregion

        #region Dealer-Wise Call Details

        /// <summary>
        /// To show main page of Dealer Wise Call Details, which consists of filters
        /// </summary>
        /// <returns>main page of Dealer Wise Call Details</returns>
        public ActionResult DealerWiseCallDetails()
        {
            _LoginUserId = Session["UserId"].ToString();
            _timeOffSetMinutes = Session["UtcMinute"].ToString();
            ViewBag.SecurityToken = ConfigurationManager.AppSettings["RESTfulSecurityToken"].ToString();
            ViewBag.UtcMinutes = _timeOffSetMinutes;
            ViewBag.Userid = _LoginUserId;
            return View();
        }

        /// <summary>
        /// To show partial page of Dealer Wise Call Details, which consists of charts and tables
        /// </summary>
        /// <param name="Token">security token</param>
        /// <param name="UtcMinutes">UTC minutes</param>
        /// <param name="UserId">user id</param>
        /// <param name="fromDate">start date</param>
        /// <param name="toDate">end date</param>
        /// <param name="state">state name</param>
        /// <param name="city">city name</param>
        /// <param name="dealerId">dealer id</param>
        /// <returns>partial page of Dealer Wise Call Details</returns>
        [HttpPost]
        public ActionResult ShowDealerWiseCallDetails(int fromDate, int toDate, string state, string city, string dealerId)
        {
            try
            {
                //Getting login user's id, name and utc minutes from session
                _LoginUserId = Session["UserId"].ToString();
                _LoginUserName = Session["UserName"].ToString();
                _UtcMinutes = Convert.ToInt16(Session["UtcMinute"].ToString());

                // getting first and last date of a year
                DateTime firstDayyear = new DateTime(fromDate, 1, 1);
                DateTime lastDayyear = new DateTime(fromDate, 12, 31);

                ReportRepository oReportRepository = new ReportRepository();
                DealerWiseCallDetailModel model = new DealerWiseCallDetailModel();
                model.DealerWiseCallDetail = oReportRepository.GetDealerWiseCallDetails(_securityToken, _UtcMinutes, _LoginUserId, firstDayyear, lastDayyear, state, city, dealerId);
                model.DealerWiseReasonCallClosedBeyond24Hrs = oReportRepository.GetReasonCallClosedBeyond24Hrs(_securityToken, _UtcMinutes, _LoginUserId, firstDayyear, lastDayyear, state, city, dealerId);

                return PartialView(model);
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Report_ShowDealerWiseCallDetails", ex.Message, path, errorlogtf);
                throw ex;
            }
        }

        /// <summary>
        /// Exports Dealer Wise Call Details report
        /// </summary>
        /// <param name="Token">security token</param>
        /// <param name="UtcMinutes">UTC minutes</param>
        /// <param name="UserId">user id</param>
        /// <param name="fromDate">start date</param>
        /// <param name="toDate">end date</param>
        /// <param name="state">state name</param>
        /// <param name="city">city name</param>
        /// <param name="dealerId">dealer id</param>
        /// <returns>generated file path</returns>
        [HttpPost]
        public string ExportDealerWiseCallDetails(int fromDate, int toDate, string state, string city, string dealerId)
        {
            try
            {
                //Getting login user's id, name and utc minutes from session
                _LoginUserId = Session["UserId"].ToString();
                _LoginUserName = Session["UserName"].ToString();
                _UtcMinutes = Convert.ToInt16(Session["UtcMinute"].ToString());

                // getting first and last date of a year
                DateTime firstDayyear = new DateTime(fromDate, 1, 1);
                DateTime lastDayyear = new DateTime(fromDate, 12, 31);

                ReportRepository oReportRepository = new ReportRepository();
                DealerWiseCallDetailModel model = new DealerWiseCallDetailModel();
                model.DealerWiseCallDetail = oReportRepository.GetDealerWiseCallDetails(_securityToken, _UtcMinutes, _LoginUserId, firstDayyear, lastDayyear, state, city, dealerId);
                model.DealerWiseReasonCallClosedBeyond24Hrs = oReportRepository.GetReasonCallClosedBeyond24Hrs(_securityToken, _UtcMinutes, _LoginUserId, firstDayyear, lastDayyear, state, city, dealerId);

                DataTable DealerWiseCallDetailsTable = new DataTable();
                if (model.DealerWiseCallDetail.DealerWiseCallDetailList != null)
                {
                    DealerWiseCallDetailsTable = model.DealerWiseCallDetail.DealerWiseCallDetailList.ToDataTable();
                    DealerWiseCallDetailsTable.Columns.RemoveAt(9);
                    DealerWiseCallDetailsTable.Columns.RemoveAt(9);
                    DealerWiseCallDetailsTable.Columns.RemoveAt(9);
                    DealerWiseCallDetailsTable.Columns.RemoveAt(9);
                }
                DataTable DealerWiseReasonCallClosedBeyond24HrsTable = new DataTable();
                if (model.DealerWiseReasonCallClosedBeyond24Hrs.ReasonCallClosedBeyond24HrsList != null)
                {
                    DealerWiseReasonCallClosedBeyond24HrsTable = model.DealerWiseReasonCallClosedBeyond24Hrs.ReasonCallClosedBeyond24HrsList.ToDataTable();
                }

                // getting required dataset
                DataSet ds = new DataSet();
                ds.Tables.Add(DealerWiseCallDetailsTable);
                ds.Tables.Add(DealerWiseReasonCallClosedBeyond24HrsTable);

                //================================ Excel Functionality ===================================//
                ExcelUtility objExcelUtility = new ExcelHelper.ExcelUtility();
                List<WorkbookMappingModel> workbokkMapping = new List<WorkbookMappingModel>();
                if (DealerWiseCallDetailsTable.Rows.Count > 0)
                {
                    workbokkMapping.Add(new WorkbookMappingModel { DataTableName = ds.Tables[0].TableName, WorkSheetName = "Dealer Wise Call Details", StartColumnName = "C", StartRowNumber = 7, WorkSheetNumber = 1, AutoFit = false });
                }
                if (DealerWiseReasonCallClosedBeyond24HrsTable.Rows.Count > 0)
                {
                    workbokkMapping.Add(new WorkbookMappingModel { DataTableName = ds.Tables[1].TableName, WorkSheetName = "Dealer Wise Call Details", StartColumnName = "Q", StartRowNumber = 7, WorkSheetNumber = 1, AutoFit = false });
                }

                string filename = "DealerWiseCallDetails_" + Convert.ToDateTime(firstDayyear).ToString("ddMMyyyy") + "_" + Convert.ToDateTime(lastDayyear).ToString("ddMMyyyy") + "_" + DateTime.Now.ToString("ddMMMyyyyhhmmss") + ".xlsx";
                string pathToExcelFile = _exportLocation + filename;

                string templatePath = Server.MapPath(ConfigurationManager.AppSettings["DealerWiseCallDetailsTemplate"].ToString()); ;

                string saveAs = Server.MapPath(_excelExportPathOnServer + filename);

       
        bool isCreated = CreateExcelFile.CreateExcelDocument(ds, saveAs);
        // ExcelHelper.StatusModel result = objExcelUtility.ExportToExcel(ds, templatePath, workbokkMapping, saveAs, false);
        //================================ Excel Functionality End ===================================//
        if (isCreated == true) { return pathToExcelFile; }
        else { return "error"; }
      }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Report_ExportDealerWiseCallDetails", ex.Message, path, errorlogtf);
                return ex.Message;
            }
        }

        #endregion

        #region Timeslot Closure

        /// <summary>
        /// To show main page Timeslot Closure report which consists of filters
        /// </summary>
        /// <returns>main page Timeslot Closure report</returns>
        public ActionResult TimeslotClosure()
        {
            _LoginUserId = Session["UserId"].ToString();
            _timeOffSetMinutes = Session["UtcMinute"].ToString();
            ViewBag.SecurityToken = ConfigurationManager.AppSettings["RESTfulSecurityToken"].ToString();
            ViewBag.UtcMinutes = _timeOffSetMinutes;
            ViewBag.Userid = _LoginUserId;
            return View();
        }


        /// <summary>
        /// To show partial page Timeslot Closure report which consists of charts and tables
        /// </summary>
        /// <param name="Token">security token</param>
        /// <param name="UtcMinutes">UTC minutes</param>
        /// <param name="UserId">user id</param>
        /// <param name="fromDate">start date</param>
        /// <param name="toDate">end date</param>
        /// <param name="state">state name</param>
        /// <param name="city">city name</param>
        /// <param name="dealerId">dealer id</param>
        /// <returns>partial page Timeslot Closure report</returns>
        [HttpPost]
        public ActionResult ShowTimeslotClosure(int fromDate, int toDate, string state, string city, string dealerId)
        {
            try
            {
                //Getting login user's id, name and utc minutes from session
                _LoginUserId = Session["UserId"].ToString();
                _LoginUserName = Session["UserName"].ToString();
                _UtcMinutes = Convert.ToInt16(Session["UtcMinute"].ToString());

                // getting first and last date of a year
                DateTime firstDayyear = new DateTime(fromDate, 1, 1);
                DateTime lastDayyear = new DateTime(fromDate, 12, 31);

                ReportRepository oReportRepository = new ReportRepository();
                TimeslotClosure model = new TimeslotClosure();
                model = oReportRepository.GetTimeslotClosure(_securityToken, _UtcMinutes, _LoginUserId, firstDayyear, lastDayyear, state, city, dealerId);

                return PartialView(model);
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Report_ShowTimeslotClosure", ex.Message, path, errorlogtf);
                throw ex;
            }
        }


        /// <summary>
        /// Exports Timeslot Closure report
        /// </summary>
        /// <param name="Token">security token</param>
        /// <param name="UtcMinutes">UTC minutes</param>
        /// <param name="UserId">user id</param>
        /// <param name="fromDate">start date</param>
        /// <param name="toDate">end date</param>
        /// <param name="state">state name</param>
        /// <param name="city">city name</param>
        /// <param name="dealerId">dealer id</param>
        /// <returns>generated report path</returns>
        [HttpPost]
        public string ExportTimeslotClosure(int fromDate, int toDate, string state, string city, string dealerId)
        {
            try
            {
                //Getting login user's id, name and utc minutes from session
                _LoginUserId = Session["UserId"].ToString();
                _LoginUserName = Session["UserName"].ToString();
                _UtcMinutes = Convert.ToInt16(Session["UtcMinute"].ToString());

                // getting first and last date of a year
                DateTime firstDayyear = new DateTime(fromDate, 1, 1);
                DateTime lastDayyear = new DateTime(fromDate, 12, 31);

                ReportRepository oReportRepository = new ReportRepository();
                TimeslotClosure model = new TimeslotClosure();
                model = oReportRepository.GetTimeslotClosure(_securityToken, _UtcMinutes, _LoginUserId, firstDayyear, lastDayyear, state, city, dealerId);

                DataTable DealerWiseCallDetailsTable = new DataTable();
                if (model.TimeSlotClouserDetailList != null)
                {
                    DealerWiseCallDetailsTable = model.TimeSlotClouserDetailList.ToDataTable();
                }

                // getting required dataset
                DataSet ds = new DataSet();
                ds.Tables.Add(DealerWiseCallDetailsTable);

                //================================ Excel Functionality ===================================//
                ExcelUtility objExcelUtility = new ExcelHelper.ExcelUtility();
                List<WorkbookMappingModel> workbokkMapping = new List<WorkbookMappingModel>();
                if (ds.Tables[0].Rows.Count > 0)
                {
                    workbokkMapping.Add(new WorkbookMappingModel { DataTableName = ds.Tables[0].TableName, WorkSheetName = "Timeslot Closure", StartColumnName = "B", StartRowNumber = 6, WorkSheetNumber = 1, AutoFit = false });
                }

                string filename = "TimeslotClosure_" + Convert.ToDateTime(firstDayyear).ToString("ddMMyyyy") + "_" + Convert.ToDateTime(lastDayyear).ToString("ddMMyyyy") + "_" + DateTime.Now.ToString("ddMMMyyyyhhmmss") + ".xlsx";
                string pathToExcelFile = _exportLocation + filename;

                string templatePath = Server.MapPath(ConfigurationManager.AppSettings["TimeslotClosureTemplate"].ToString()); ;

        string saveAs = Server.MapPath(_excelExportPathOnServer + filename);
        bool isCreated = CreateExcelFile.CreateExcelDocument(ds, saveAs);
        // ExcelHelper.StatusModel result = objExcelUtility.ExportToExcel(ds, templatePath, workbokkMapping, saveAs, false);
        //================================ Excel Functionality End ===================================//
        if (isCreated == true) { return pathToExcelFile; }
        else { return "error"; }
      }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Report_ExportTimeslotClosure", ex.Message, path, errorlogtf);
                return "error";
            }
        }

        #endregion

        #region Toll Free No. & Opportunity Loss

        /// <summary>
        /// to show main page of Toll Free And Opportunity Loss, which consists filters
        /// </summary>
        /// <returns>main page of Toll Free And Opportunity Loss</returns>
        public ActionResult TollFreeAndOpportunityLoss()
        {
            _LoginUserId = Session["UserId"].ToString();
            _timeOffSetMinutes = Session["UtcMinute"].ToString();
            ViewBag.SecurityToken = ConfigurationManager.AppSettings["RESTfulSecurityToken"].ToString();
            ViewBag.UtcMinutes = _timeOffSetMinutes;
            ViewBag.Userid = _LoginUserId;
            return View();
        }

        /// <summary>
        /// to show partial page of Toll Free And Opportunity Loss, which consists charts and tables
        /// </summary>
        /// <param name="Token">security token</param>
        /// <param name="UtcMinutes">UTC minutes</param>
        /// <param name="UserId">user id</param>
        /// <param name="fromDate">start date</param>
        /// <param name="toDate">end date</param>
        /// <param name="state">state name</param>
        /// <param name="city">city name</param>
        /// <param name="dealerId">dealer id</param>
        /// <returns>partial page of Toll Free And Opportunity Loss</returns>
        [HttpPost]
        public ActionResult ShowTollFreeAndOpportunityLoss(int fromDate, int toDate, string state, string city, string dealerId)
        {
            try
            {
                //Getting login user's id, name and utc minutes from session
                _LoginUserId = Session["UserId"].ToString();
                _LoginUserName = Session["UserName"].ToString();
                _UtcMinutes = Convert.ToInt16(Session["UtcMinute"].ToString());

                // getting first and last date of a year
                DateTime firstDayyear = new DateTime(fromDate, 1, 1);
                DateTime lastDayyear = new DateTime(fromDate, 12, 31);

                ReportRepository oReportRepository = new ReportRepository();
                TollFreeCallAndOpportunityLoss model = new TollFreeCallAndOpportunityLoss();
                model.OpportunityLoss = oReportRepository.GetOpportunityLoss(_securityToken, _UtcMinutes, _LoginUserId, firstDayyear, lastDayyear, state, city, dealerId);
                model.TollFreeCall = oReportRepository.GetTollFreeNo(_securityToken, _UtcMinutes, _LoginUserId, firstDayyear, lastDayyear, state, city, dealerId);

                return PartialView(model);
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Report_ShowTollFreeAndOpportunityLoss", ex.Message, path, errorlogtf);
                throw ex;
            }
        }

        /// <summary>
        /// Exports Toll Free And Opportunity Loss report
        /// </summary>
        /// <param name="Token">security token</param>
        /// <param name="UtcMinutes">UTC minutes</param>
        /// <param name="UserId">user id</param>
        /// <param name="fromDate">start date</param>
        /// <param name="toDate">end date</param>
        /// <param name="state">state name</param>
        /// <param name="city">city name</param>
        /// <param name="dealerId">dealer id</param>
        /// <returns>generated file path</returns>
        [HttpPost]
        public string ExportTollFreeAndOpportunityLoss(int fromDate, int toDate, string state, string city, string dealerId)
        {
            try
            {
                //Getting login user's id, name and utc minutes from session
                _LoginUserId = Session["UserId"].ToString();
                _LoginUserName = Session["UserName"].ToString();
                _UtcMinutes = Convert.ToInt16(Session["UtcMinute"].ToString());

                // getting first and last date of a year
                DateTime firstDayyear = new DateTime(fromDate, 1, 1);
                DateTime lastDayyear = new DateTime(fromDate, 12, 31);

                ReportRepository oReportRepository = new ReportRepository();
                TollFreeCallAndOpportunityLoss model = new TollFreeCallAndOpportunityLoss();
                model.OpportunityLoss = oReportRepository.GetOpportunityLoss(_securityToken, _UtcMinutes, _LoginUserId, firstDayyear, lastDayyear, state, city, dealerId);
                model.TollFreeCall = oReportRepository.GetTollFreeNo(_securityToken, _UtcMinutes, _LoginUserId, firstDayyear, lastDayyear, state, city, dealerId);

                DataTable EosOpportunityLossTable = new DataTable();
                DataTable EosTollFreeCallSourceTable = new DataTable();
                if (model.OpportunityLoss.EosOpportunityLoss != null)
                {
                    EosOpportunityLossTable = model.OpportunityLoss.EosOpportunityLoss.ToDataTable();
                }
                if (model.TollFreeCall.EosTollFreeCallSource != null)
                {
                    EosTollFreeCallSourceTable = model.TollFreeCall.EosTollFreeCallSource.ToDataTable();
                }

                // getting required dataset
                DataSet ds = new DataSet();
                ds.Tables.Add(EosOpportunityLossTable);
                ds.Tables.Add(EosTollFreeCallSourceTable);


                //================================ Excel Functionality ===================================//
                ExcelUtility objExcelUtility = new ExcelHelper.ExcelUtility();
                List<WorkbookMappingModel> workbokkMapping = new List<WorkbookMappingModel>();
                if (ds.Tables[0].Rows.Count > 0)
                {
                    workbokkMapping.Add(new WorkbookMappingModel { DataTableName = ds.Tables[0].TableName, WorkSheetName = "Toll Free No Oppotunity Loss", StartColumnName = "B", StartRowNumber = 27, WorkSheetNumber = 1, AutoFit = false });
                }
                if (ds.Tables[1].Rows.Count > 0)
                {
                    workbokkMapping.Add(new WorkbookMappingModel { DataTableName = ds.Tables[1].TableName, WorkSheetName = "Toll Free No Oppotunity Loss", StartColumnName = "I", StartRowNumber = 27, WorkSheetNumber = 1, AutoFit = false });
                }

                string filename = "TollFreeOppLoss_" + Convert.ToDateTime(firstDayyear).ToString("ddMMyyyy") + "_" + Convert.ToDateTime(lastDayyear).ToString("ddMMyyyy") + "_" + DateTime.Now.ToString("ddMMMyyyyhhmmss") + ".xlsx";
                string pathToExcelFile = _exportLocation + filename;

                string templatePath = Server.MapPath(ConfigurationManager.AppSettings["TollFreeOpportunityLossTemplate"].ToString()); ;

                string saveAs = Server.MapPath(_excelExportPathOnServer + filename);

     
        bool isCreated = CreateExcelFile.CreateExcelDocument(ds, saveAs);
        // ExcelHelper.StatusModel result = objExcelUtility.ExportToExcel(ds, templatePath, workbokkMapping, saveAs, false);
        //================================ Excel Functionality End ===================================//
        if (isCreated == true) { return pathToExcelFile; }
        else { return "error"; }
      }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Report_ExportTollFreeAndOpportunityLoss", ex.Message, path, errorlogtf);
                return "error";
            }
        }

        #endregion

        #region Call Feedback Rating

        /// <summary>
        /// to show main page of Call Feedback Rating, which consists filters
        /// </summary>
        /// <returns>main page of Call Feedback Rating</returns>
        public ActionResult CallFeedbackRating()
        {
            _LoginUserId = Session["UserId"].ToString();
            _timeOffSetMinutes = Session["UtcMinute"].ToString();
            ViewBag.SecurityToken = ConfigurationManager.AppSettings["RESTfulSecurityToken"].ToString();
            ViewBag.UtcMinutes = _timeOffSetMinutes;
            ViewBag.Userid = _LoginUserId;
            return View();
        }

        /// <summary>
        /// to show partial page of Call Feedback Rating, which consists charts and tables
        /// </summary>
        /// <param name="Token">security token</param>
        /// <param name="UtcMinutes">UTC minutes</param>
        /// <param name="UserId">user id</param>
        /// <param name="fromDate">start date</param>
        /// <param name="toDate">end date</param>
        /// <param name="state">state name</param>
        /// <param name="city">city name</param>
        /// <param name="dealerId">dealer id</param>
        /// <returns>partial page of Call Feedback Rating</returns>
        [HttpPost]
        public ActionResult ShowCallFeedbackRating(int fromDate, int toDate, string state, string city, string dealerId)
        {
            try
            {
                //Getting login user's id, name and utc minutes from session
                _LoginUserId = Session["UserId"].ToString();
                _LoginUserName = Session["UserName"].ToString();
                _UtcMinutes = Convert.ToInt16(Session["UtcMinute"].ToString());

                // getting first and last date of a year
                DateTime firstDayyear = new DateTime(fromDate, 1, 1);
                DateTime lastDayyear = new DateTime(fromDate, 12, 31);

                ReportRepository oReportRepository = new ReportRepository();
                CallFeedbackRating model = new CallFeedbackRating();
                model = oReportRepository.GetCallFeedbackRating(_securityToken, _UtcMinutes, _LoginUserId, firstDayyear, lastDayyear, state, city, dealerId);

                return PartialView(model);
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Report_ShowCallFeedbackRating", ex.Message, path, errorlogtf);
                throw ex;
            }
        }



        /// <summary>
        /// Exports Call Feedback Rating report
        /// </summary>
        /// <param name="Token">security token</param>
        /// <param name="UtcMinutes">UTC minutes</param>
        /// <param name="UserId">user id</param>
        /// <param name="fromDate">start date</param>
        /// <param name="toDate">end date</param>
        /// <param name="state">state name</param>
        /// <param name="city">city name</param>
        /// <param name="dealerId">dealer id</param>
        /// <returns>generated file path</returns>
        [HttpPost]
        public string ExportCallFeedbackRating(int fromDate, int toDate, string state, string city, string dealerId)
        {
            try
            {
                //Getting login user's id, name and utc minutes from session
                _LoginUserId = Session["UserId"].ToString();
                _LoginUserName = Session["UserName"].ToString();
                _UtcMinutes = Convert.ToInt16(Session["UtcMinute"].ToString());

                // getting first and last date of a year
                DateTime firstDayyear = new DateTime(fromDate, 1, 1);
                DateTime lastDayyear = new DateTime(fromDate, 12, 31);

                ReportRepository oReportRepository = new ReportRepository();
                CallFeedbackRating model = new CallFeedbackRating();
                model = oReportRepository.GetCallFeedbackRating(_securityToken, _UtcMinutes, _LoginUserId, firstDayyear, lastDayyear, state, city, dealerId);

                DataTable CurrentYearEosFeedbackTable = new DataTable();
                if (model.CurrentYearEosFeedback != null)
                {
                    CurrentYearEosFeedbackTable = model.CurrentYearEosFeedback.ToDataTable();
                }
                DataTable PreviousYearEosFeedbackTable = new DataTable();
                if (model.PreviousYearEosFeedback != null)
                {
                    PreviousYearEosFeedbackTable = model.PreviousYearEosFeedback.ToDataTable();
                }
                DataTable CurrentYearEosFeedbackRatingTable = new DataTable();
                if (model.CurrentYearEosFeedbackRating != null)
                {
                    CurrentYearEosFeedbackRatingTable = model.CurrentYearEosFeedbackRating.ToDataTable();
                }
                DataTable PreviousYearEosFeedbackRatingTable = new DataTable();
                if (model.PreviousYearEosFeedbackRating != null)
                {
                    PreviousYearEosFeedbackRatingTable = model.PreviousYearEosFeedbackRating.ToDataTable();
                }

                DataTable CurrentYearEosFeedbackRatingTableFinal = new DataTable();
                if (CurrentYearEosFeedbackRatingTable.Rows.Count > 0)
                {
                    CurrentYearEosFeedbackRatingTableFinal = GenerateTransposedTable(CurrentYearEosFeedbackRatingTable);
                }
                DataTable PreviousYearEosFeedbackRatingTableFinal = new DataTable();
                if (PreviousYearEosFeedbackRatingTable.Rows.Count > 0)
                {
                    PreviousYearEosFeedbackRatingTableFinal = GenerateTransposedTable(PreviousYearEosFeedbackRatingTable);
                }

                CurrentYearEosFeedbackRatingTableFinal.Columns.RemoveAt(0);
                CurrentYearEosFeedbackRatingTableFinal.AcceptChanges();

                PreviousYearEosFeedbackRatingTableFinal.Columns.RemoveAt(0);
                PreviousYearEosFeedbackRatingTableFinal.AcceptChanges();

                // getting required dataset
                DataSet ds = new DataSet();
                ds.Tables.Add(CurrentYearEosFeedbackTable);
                ds.Tables.Add(PreviousYearEosFeedbackTable);
                ds.Tables.Add(CurrentYearEosFeedbackRatingTableFinal);
                ds.Tables.Add(PreviousYearEosFeedbackRatingTableFinal);


                //================================ Excel Functionality ===================================//
                ExcelUtility objExcelUtility = new ExcelHelper.ExcelUtility();
                List<WorkbookMappingModel> workbokkMapping = new List<WorkbookMappingModel>();
                if (ds.Tables[0].Rows.Count > 0)
                {
                    workbokkMapping.Add(new WorkbookMappingModel { DataTableName = ds.Tables[0].TableName, WorkSheetName = "Call Feedback Rating", StartColumnName = "B", StartRowNumber = 7, WorkSheetNumber = 1, AutoFit = false });
                }
                if (ds.Tables[1].Rows.Count > 0)
                {
                    workbokkMapping.Add(new WorkbookMappingModel { DataTableName = ds.Tables[1].TableName, WorkSheetName = "Call Feedback Rating", StartColumnName = "L", StartRowNumber = 6, WorkSheetNumber = 1, AutoFit = false });
                }
                if (ds.Tables[2].Rows.Count > 0)
                {
                    workbokkMapping.Add(new WorkbookMappingModel { DataTableName = ds.Tables[2].TableName, WorkSheetName = "Call Feedback Rating", StartColumnName = "D", StartRowNumber = 44, WorkSheetNumber = 1, AutoFit = false });
                }
                if (ds.Tables[3].Rows.Count > 0)
                {
                    workbokkMapping.Add(new WorkbookMappingModel { DataTableName = ds.Tables[3].TableName, WorkSheetName = "Call Feedback Rating", StartColumnName = "S", StartRowNumber = 44, WorkSheetNumber = 1, AutoFit = false });
                }

                string filename = "CallFeedbackRating_" + Convert.ToDateTime(firstDayyear).ToString("ddMMyyyy") + "_" + Convert.ToDateTime(lastDayyear).ToString("ddMMyyyy") + "_" + DateTime.Now.ToString("ddMMMyyyyhhmmss") + ".xlsx";
                string pathToExcelFile = _exportLocation + filename;

                string templatePath = Server.MapPath(ConfigurationManager.AppSettings["CallFeedbackRatingTemplate"].ToString()); ;

        string saveAs = Server.MapPath(_excelExportPathOnServer + filename);
        bool isCreated = CreateExcelFile.CreateExcelDocument(ds, saveAs);
        // ExcelHelper.StatusModel result = objExcelUtility.ExportToExcel(ds, templatePath, workbokkMapping, saveAs, false);
        //================================ Excel Functionality End ===================================//
        if (isCreated == true) { return pathToExcelFile; }
        else { return "error"; }
      }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Report_ExportCallFeedbackRating", ex.Message, path, errorlogtf);
                return "error";
            }
        }

        #endregion

        #region Reason for closure (>24)

        /// <summary>
        /// to show main page of Reason For Closure More Than 24 hrs, which consists filters
        /// </summary>
        /// <returns>main page of Reason For Closure More Than 24 hrs</returns>
        public ActionResult ReasonForClosureMoreThan24()
        {
            _LoginUserId = Session["UserId"].ToString();
            _timeOffSetMinutes = Session["UtcMinute"].ToString();
            ViewBag.SecurityToken = ConfigurationManager.AppSettings["RESTfulSecurityToken"].ToString();
            ViewBag.UtcMinutes = _timeOffSetMinutes;
            ViewBag.Userid = _LoginUserId;
            return View();
        }

        /// <summary>
        /// to show partial page of Reason For Closure More Than 24 hrs, which consists charts and tables
        /// </summary>
        /// <param name="Token">security token</param>
        /// <param name="UtcMinutes">UTC minutes</param>
        /// <param name="UserId">user id</param>
        /// <param name="fromDate">start date</param>
        /// <param name="toDate">end date</param>
        /// <param name="state">state name</param>
        /// <param name="city">city name</param>
        /// <param name="dealerId">dealer id</param>
        /// <returns>partial page of Reason For Closure More Than 24 hrs</returns>
        [HttpPost]
        public ActionResult ShowReasonForClosureMoreThan24(int fromDate, int toDate, string state, string city, string dealerId)
        {
            try
            {
                //Getting login user's id, name and utc minutes from session
                _LoginUserId = Session["UserId"].ToString();
                _LoginUserName = Session["UserName"].ToString();
                _UtcMinutes = Convert.ToInt16(Session["UtcMinute"].ToString());

                // getting first and last date of a year
                DateTime firstDayyear = new DateTime(fromDate, 1, 1);
                DateTime lastDayyear = new DateTime(fromDate, 12, 31);

                ReportRepository oReportRepository = new ReportRepository();
                ReasonForClosureMoreThan24HrsHdLmd model = new ReasonForClosureMoreThan24HrsHdLmd();
                model.HdLmdBusCallCLoserModel = oReportRepository.GetHdLmdCallClosure(_securityToken, _UtcMinutes, _LoginUserId, firstDayyear, lastDayyear, state, city, dealerId);
                model.ReasonCallClosedBeyond24Hrs = oReportRepository.GetCallClosureMoreThan24(_securityToken, _UtcMinutes, _LoginUserId, firstDayyear, lastDayyear, state, city, dealerId);
                model.ReasonCallClosedBeyond24HrsForChart = oReportRepository.GetCallClosureMoreThan24(_securityToken, _UtcMinutes, _LoginUserId, firstDayyear, lastDayyear, state, city, dealerId);

                if (model != null && model.HdLmdBusCallCLoserModel != null && model.ReasonCallClosedBeyond24Hrs != null && model.ReasonCallClosedBeyond24HrsForChart.ReasonWiseCallClosedBeyond24Hrs != null)
                {
                    foreach (ReasonCallClosedBeyond24HrsList item in model.ReasonCallClosedBeyond24HrsForChart.ReasonWiseCallClosedBeyond24Hrs)
                    {
                        if (item.Reason.ToString().Length > 20)
                        {
                            string shortReason = item.Reason.ToString().Substring(0, 20);
                            item.Reason = shortReason + "..";
                        }
                    }
                }

                return PartialView(model);
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Report_ShowReasonForClosureMoreThan24", ex.Message, path, errorlogtf);
                throw ex;
            }
        }

        /// <summary>
        /// Exports Reason For Closure More Than 24 hrs report
        /// </summary>
        /// <param name="Token">security token</param>
        /// <param name="UtcMinutes">UTC minutes</param>
        /// <param name="UserId">user id</param>
        /// <param name="fromDate">start date</param>
        /// <param name="toDate">end date</param>
        /// <param name="state">state name</param>
        /// <param name="city">city name</param>
        /// <param name="dealerId">dealer id</param>
        /// <returns>generated file path</returns>
        [HttpPost]
        public string ExportReasonForClosureMoreThan24(int fromDate, int toDate, string state, string city, string dealerId)
        {
            try
            {
                //Getting login user's id, name and utc minutes from session
                _LoginUserId = Session["UserId"].ToString();
                _LoginUserName = Session["UserName"].ToString();
                _UtcMinutes = Convert.ToInt16(Session["UtcMinute"].ToString());

                // getting first and last date of a year
                DateTime firstDayyear = new DateTime(fromDate, 1, 1);
                DateTime lastDayyear = new DateTime(fromDate, 12, 31);

                ReportRepository oReportRepository = new ReportRepository();
                ReasonForClosureMoreThan24HrsHdLmd model = new ReasonForClosureMoreThan24HrsHdLmd();
                model.HdLmdBusCallCLoserModel = oReportRepository.GetHdLmdCallClosure(_securityToken, _UtcMinutes, _LoginUserId, firstDayyear, lastDayyear, state, city, dealerId);
                model.ReasonCallClosedBeyond24Hrs = oReportRepository.GetCallClosureMoreThan24(_securityToken, _UtcMinutes, _LoginUserId, firstDayyear, lastDayyear, state, city, dealerId);

                DataTable HdLmdBusCallCLoserTable = new DataTable();
                DataTable ReasonCallClosedBeyond24HrsTable = new DataTable();
                if (model.HdLmdBusCallCLoserModel.HdLmdBusCallCLoser != null)
                {
                    HdLmdBusCallCLoserTable = model.HdLmdBusCallCLoserModel.HdLmdBusCallCLoser.ToDataTable();
                    HdLmdBusCallCLoserTable.Columns.RemoveAt(4);
                    HdLmdBusCallCLoserTable.Columns.RemoveAt(4);
                }
                if (model.ReasonCallClosedBeyond24Hrs.ReasonWiseCallClosedBeyond24Hrs != null)
                {
                    ReasonCallClosedBeyond24HrsTable = model.ReasonCallClosedBeyond24Hrs.ReasonWiseCallClosedBeyond24Hrs.ToDataTable();
                }

                // getting required dataset
                DataSet ds = new DataSet();
                ds.Tables.Add(HdLmdBusCallCLoserTable);
                ds.Tables.Add(ReasonCallClosedBeyond24HrsTable);


                //================================ Excel Functionality ===================================//
                ExcelUtility objExcelUtility = new ExcelHelper.ExcelUtility();
                List<WorkbookMappingModel> workbokkMapping = new List<WorkbookMappingModel>();
                if (ds.Tables[0].Rows.Count > 0)
                {
                    workbokkMapping.Add(new WorkbookMappingModel { DataTableName = ds.Tables[0].TableName, WorkSheetName = "Reason for closure (>24)", StartColumnName = "B", StartRowNumber = 5, WorkSheetNumber = 1, AutoFit = false });
                }
                if (ds.Tables[1].Rows.Count > 0)
                {
                    workbokkMapping.Add(new WorkbookMappingModel { DataTableName = ds.Tables[1].TableName, WorkSheetName = "Reason for closure (>24)", StartColumnName = "B", StartRowNumber = 35, WorkSheetNumber = 1, AutoFit = false });
                }

                string filename = "ReasonForClosure_" + Convert.ToDateTime(firstDayyear).ToString("ddMMyyyy") + "_" + Convert.ToDateTime(lastDayyear).ToString("ddMMyyyy") + "_" + DateTime.Now.ToString("ddMMMyyyyhhmmss") + ".xlsx";
                string pathToExcelFile = _exportLocation + filename;

                string templatePath = Server.MapPath(ConfigurationManager.AppSettings["ReasonForClosureTemplate"].ToString()); ;

               

        string saveAs = Server.MapPath(_excelExportPathOnServer + filename);
        bool isCreated = CreateExcelFile.CreateExcelDocument(ds, saveAs);
        // ExcelHelper.StatusModel result = objExcelUtility.ExportToExcel(ds, templatePath, workbokkMapping, saveAs, false);
        //================================ Excel Functionality End ===================================//
        if (isCreated == true) { return pathToExcelFile; }
        else { return "error"; }
      }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Report_ExportReasonForClosureMoreThan24", ex.Message, path, errorlogtf);
                return "error";
            }
        }

        #endregion

        #region Declined Calls

        /// <summary>
        /// To show main page Declined Calls report which consists of filters
        /// </summary>
        /// <returns>main page Declined Calls report</returns>
        public ActionResult DeclinedCalls()
        {
            _LoginUserId = Session["UserId"].ToString();
            _timeOffSetMinutes = Session["UtcMinute"].ToString();
            ViewBag.SecurityToken = ConfigurationManager.AppSettings["RESTfulSecurityToken"].ToString();
            ViewBag.UtcMinutes = _timeOffSetMinutes;
            ViewBag.Userid = _LoginUserId;
            return View();
        }


        /// <summary>
        /// To show partial page Declined Calls report which consists of charts and tables
        /// </summary>
        /// <param name="Token">security token</param>
        /// <param name="UtcMinutes">UTC minutes</param>
        /// <param name="UserId">user id</param>
        /// <param name="fromDate">start date</param>
        /// <param name="toDate">end date</param>
        /// <param name="state">state name</param>
        /// <param name="city">city name</param>
        /// <param name="dealerId">dealer id</param>
        /// <returns>partial page Declined Calls report</returns>
        [HttpPost]
        public ActionResult ShowDeclinedCalls(int fromDate, int toDate, string state, string city, string dealerId)
        {
            try
            {
                //Getting login user's id, name and utc minutes from session
                _LoginUserId = Session["UserId"].ToString();
                _LoginUserName = Session["UserName"].ToString();
                _UtcMinutes = Convert.ToInt16(Session["UtcMinute"].ToString());

                // getting first and last date of a year
                DateTime firstDayyear = new DateTime(fromDate, 1, 1);
                DateTime lastDayyear = new DateTime(fromDate, 12, 31);

                ReportRepository oReportRepository = new ReportRepository();
                DeclinedCalls model = new DeclinedCalls();
                model = oReportRepository.GetDeclinedCalls(_securityToken, _UtcMinutes, _LoginUserId, firstDayyear, lastDayyear, state, city, dealerId);

                return PartialView(model);
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Report_ShowDeclinedCalls", ex.Message, path, errorlogtf);
                throw ex;
            }
        }


        /// <summary>
        /// Exports Declined Calls report
        /// </summary>
        /// <param name="Token">security token</param>
        /// <param name="UtcMinutes">UTC minutes</param>
        /// <param name="UserId">user id</param>
        /// <param name="fromDate">start date</param>
        /// <param name="toDate">end date</param>
        /// <param name="state">state name</param>
        /// <param name="city">city name</param>
        /// <param name="dealerId">dealer id</param>
        /// <returns>generated report path</returns>
        [HttpPost]
        public string ExportDeclinedCalls(int fromDate, int toDate, string state, string city, string dealerId)
        {
            try
            {
                //Getting login user's id, name and utc minutes from session
                _LoginUserId = Session["UserId"].ToString();
                _LoginUserName = Session["UserName"].ToString();
                _UtcMinutes = Convert.ToInt16(Session["UtcMinute"].ToString());

                // getting first and last date of a year
                DateTime firstDayyear = new DateTime(fromDate, 1, 1);
                DateTime lastDayyear = new DateTime(fromDate, 12, 31);

                ReportRepository oReportRepository = new ReportRepository();
                DeclinedCalls model = new DeclinedCalls();
                model = oReportRepository.GetDeclinedCalls(_securityToken, _UtcMinutes, _LoginUserId, firstDayyear, lastDayyear, state, city, dealerId);

                DataTable DeclinedCallsTable = new DataTable();
                if (model.DeclinedReportsDealerWise != null)
                {
                    DeclinedCallsTable = model.DeclinedReportsDealerWise.ToDataTable();
                }

                // getting required dataset
                DataSet ds = new DataSet();
                ds.Tables.Add(DeclinedCallsTable);

                //================================ Excel Functionality ===================================//
                ExcelUtility objExcelUtility = new ExcelHelper.ExcelUtility();
                List<WorkbookMappingModel> workbokkMapping = new List<WorkbookMappingModel>();
                if (ds.Tables[0].Rows.Count > 0)
                {
                    workbokkMapping.Add(new WorkbookMappingModel { DataTableName = ds.Tables[0].TableName, WorkSheetName = "Timeslot Closure", StartColumnName = "B", StartRowNumber = 5, WorkSheetNumber = 1, AutoFit = false });
                }

                string filename = "DeclinedCalls_" + Convert.ToDateTime(firstDayyear).ToString("ddMMyyyy") + "_" + Convert.ToDateTime(lastDayyear).ToString("ddMMyyyy") + "_" + DateTime.Now.ToString("ddMMMyyyyhhmmss") + ".xlsx";
                string pathToExcelFile = _exportLocation + filename;

                string templatePath = Server.MapPath(ConfigurationManager.AppSettings["DeclinedCallsTemplate"].ToString()); ;
        string saveAs = Server.MapPath(_excelExportPathOnServer + filename);
        bool isCreated = CreateExcelFile.CreateExcelDocument(ds, saveAs);
        // ExcelHelper.StatusModel result = objExcelUtility.ExportToExcel(ds, templatePath, workbokkMapping, saveAs, false);
        //================================ Excel Functionality End ===================================//
        if (isCreated == true) { return pathToExcelFile; }
        else { return "error"; }
      }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Report_ExportDeclinedCalls", ex.Message, path, errorlogtf);
                return "error";
            }
        }

        #endregion

        #region Eicher Promise

        /// <summary>
        /// To show main page Eicher Promise report which consists of filters
        /// </summary>
        /// <returns>main page Eicher promise report</returns>
        public ActionResult EicherPromise()
        {
            _LoginUserId = Session["UserId"].ToString();
            _timeOffSetMinutes = Session["UtcMinute"].ToString();
            ViewBag.SecurityToken = ConfigurationManager.AppSettings["RESTfulSecurityToken"].ToString();
            ViewBag.UtcMinutes = _timeOffSetMinutes;
            ViewBag.Userid = _LoginUserId;
            return View();
        }


        /// <summary>
        /// To show partial page Eicher Promise report which consists of charts and tables
        /// </summary>
        /// <param name="Token">security token</param>
        /// <param name="UtcMinutes">UTC minutes</param>
        /// <param name="UserId">user id</param>
        /// <param name="fromDate">start date</param>
        /// <param name="toDate">end date</param>
        /// <param name="state">state name</param>
        /// <param name="city">city name</param>
        /// <param name="dealerId">dealer id</param>
        /// <returns>partial page Declined Calls report</returns>
        [HttpPost]
        public ActionResult ShowEicherPromise(int fromDate, int toDate, string state, string city, string dealerId)
        {
            try
            {
                //Getting login user's id, name and utc minutes from session
                _LoginUserId = Session["UserId"].ToString();
                _LoginUserName = Session["UserName"].ToString();
                _UtcMinutes = Convert.ToInt16(Session["UtcMinute"].ToString());

                // getting first and last date of a year
                DateTime firstDayyear = new DateTime(fromDate, 1, 1);
                DateTime lastDayyear = new DateTime(fromDate, 12, 31);

                ReportRepository oReportRepository = new ReportRepository();
                EicherPromiseModel model = new EicherPromiseModel();
                model = oReportRepository.GetEicherPromiseReport(_securityToken, _UtcMinutes, _LoginUserId, firstDayyear, lastDayyear, state, city, dealerId);

                return PartialView(model);
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Report_ShowEicherPromise", ex.Message, path, errorlogtf);
                throw ex;
            }
        }


        /// <summary>
        /// Exports Eicher Promise report
        /// </summary>
        /// <param name="Token">security token</param>
        /// <param name="UtcMinutes">UTC minutes</param>
        /// <param name="UserId">user id</param>
        /// <param name="fromDate">start date</param>
        /// <param name="toDate">end date</param>
        /// <param name="state">state name</param>
        /// <param name="city">city name</param>
        /// <param name="dealerId">dealer id</param>
        /// <returns>generated report path</returns>
        [HttpPost]
        public string ExportEicherPromise(int fromDate, int toDate, string state, string city, string dealerId)
        {
            try
            {
                //Getting login user's id, name and utc minutes from session
                _LoginUserId = Session["UserId"].ToString();
                _LoginUserName = Session["UserName"].ToString();
                _UtcMinutes = Convert.ToInt16(Session["UtcMinute"].ToString());

                // getting first and last date of a year
                DateTime firstDayyear = new DateTime(fromDate, 1, 1);
                DateTime lastDayyear = new DateTime(fromDate, 12, 31);

                ReportRepository oReportRepository = new ReportRepository();
                EicherPromiseModel model = new EicherPromiseModel();
                model = oReportRepository.GetEicherPromiseReport(_securityToken, _UtcMinutes, _LoginUserId, firstDayyear, lastDayyear, state, city, dealerId);

                DataTable EicherPromiseTable = model.PromiseReportsList.ToDataTable();

                // getting required dataset
                DataSet ds = new DataSet();
                ds.Tables.Add(EicherPromiseTable);

                //================================ Excel Functionality ===================================//
                ExcelUtility objExcelUtility = new ExcelHelper.ExcelUtility();
                List<WorkbookMappingModel> workbokkMapping = new List<WorkbookMappingModel>();
                workbokkMapping.Add(new WorkbookMappingModel { DataTableName = ds.Tables[0].TableName, WorkSheetName = "Eicher Promise", StartColumnName = "B", StartRowNumber = 5, WorkSheetNumber = 1, AutoFit = false });

                string filename = "EicherPromise_" + Convert.ToDateTime(firstDayyear).ToString("ddMMyyyy") + "_" + Convert.ToDateTime(lastDayyear).ToString("ddMMyyyy") + "_" + DateTime.Now.ToString("ddMMMyyyyhhmmss") + ".xlsx";
                string pathToExcelFile = _exportLocation + filename;

                string templatePath = Server.MapPath(ConfigurationManager.AppSettings["EicherPromiseTemplate"].ToString()); ;

        string saveAs = Server.MapPath(_excelExportPathOnServer + filename);
        bool isCreated = CreateExcelFile.CreateExcelDocument(ds, saveAs);
        // ExcelHelper.StatusModel result = objExcelUtility.ExportToExcel(ds, templatePath, workbokkMapping, saveAs, false);
        //================================ Excel Functionality End ===================================//
        if (isCreated == true) { return pathToExcelFile; }
        else { return "error"; }
      }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Report_ExportEicherPromise", ex.Message, path, errorlogtf);
                return "error";
            }
        }

        #endregion

        #region Customer Report

        /// <summary>
        /// To show main page of Customer Report which consists of filters
        /// </summary>
        /// <returns>main page of Customer Report</returns>
        public ActionResult CustomerReport()
        {
            string _LoginUserId = Session["UserId"].ToString();
            string _timeOffSetMinutes = Session["UtcMinute"].ToString();
            ViewBag.SecurityToken = ConfigurationManager.AppSettings["RESTfulSecurityToken"].ToString();
            ViewBag.UtcMinutes = _timeOffSetMinutes;
            ViewBag.Userid = _LoginUserId;
            return View();
        }

        /// <summary>
        /// Pager function which is used to get data for a particular page index
        /// </summary>
        /// <param name="dsr">Page object which contains pagesize and page index</param>
        /// <param name="State">State</param>
        /// <param name="Value">Value</param>
        /// <param name="PageSize">PageSize</param>
        /// <returns>new page which shows records according to current selected page number</returns>
        public ActionResult Customer_Pager([DataSourceRequest] DataSourceRequest dsr, string State, string Value, string PageSize)
        {
            int lTtlRec = 0;
            ReportRepository oReportRepository = new ReportRepository();
            List<ManageOwner> oOwnerList = oReportRepository.GetOwnerList(State, Value, lPageSise + 1, (dsr.Page - 1) * lPageSise);
            ViewData["State"] = State;
            ViewData["Value"] = Value;

            lTtlRec = dsr.Page * oOwnerList.Count();

            if (oOwnerList.Count > lPageSise)
                lTtlRec = (dsr.Page * lPageSise) + 1;

            if (Convert.ToInt32(PageSize) > (dsr.Page * lPageSise))
            {
                ViewData["PageSize"] = Convert.ToInt32(PageSize);
            }
            else
            {
                ViewData["PageSize"] = lTtlRec;
            }
            var result = new DataSourceResult()
            {
                Data = oOwnerList, // Process data (paging and sorting applied)
                Total = Convert.ToInt32(ViewData["PageSize"]) // Total number of records
            };

            return Json(result);
        }


        [HttpPost]
        /// <summary>
        /// Get Owner List
        /// </summary>
        /// <returns>returns partial View oF Owner List</returns>
        public ActionResult CustomerReport_GetOwnerList(string state, string FilterVal)
        {
            objLog.AddLogFile("CustomerReport_GetOwnerList", DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
            try
            {
                ViewData["State"] = state;
                ViewData["Value"] = FilterVal;
                int lTtlRec = 0;
                ReportRepository oReportRepository = new ReportRepository();
                List<ManageOwner> oOwnerList = oReportRepository.GetOwnerList(state, FilterVal, lPageSise + 1, 0);
                lTtlRec = oOwnerList.Count;
                lTtlRec = lTtlRec >= lPageSise ? lTtlRec : lPageSise;
                ViewData["PageSize"] = lTtlRec;
                var result = new DataSourceResult()
                {
                    Data = oOwnerList, // Process data (paging and sorting applied)
                    Total = lTtlRec // Total number of records
                };
                return PartialView(oOwnerList);
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("CustomerReport_GetOwnerList", ex.Message, path, errorlogtf);
                throw ex;
            }
        }


        /// <summary>
        /// To show partial page for Customer report which consists of charts and tables
        /// </summary>
        /// <param name="Year">Year</param>
        /// <param name="State">State</param>
        /// <param name="CustomerId">Customer Id</param>
        /// <returns>partial page for Customer report</returns>
        [HttpPost]
        public ActionResult ShowCustomerReport(int Year, string State, string CustomerId)
        {
            try
            {
                //Getting login user's id, name and utc minutes from session
                _LoginUserId = Session["UserId"].ToString();
                _LoginUserName = Session["UserName"].ToString();
                _UtcMinutes = Convert.ToInt16(Session["UtcMinute"].ToString());

                // getting first and last date of a year
                DateTime firstDayyear = new DateTime(Year, 1, 1);
                DateTime lastDayyear = new DateTime(Year, 12, 31);

                ReportRepository oReportRepository = new ReportRepository();
                CustomerReportModel model = new CustomerReportModel();
                model = oReportRepository.GetCustomerReport(_securityToken, _UtcMinutes, _LoginUserId, firstDayyear, lastDayyear, State, CustomerId);

                return PartialView(model.CustomerReportsList);
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Report_ShowCustomerReport", ex.Message, path, errorlogtf);
                throw ex;
            }
        }


        /// <summary>
        /// Exports Customer Report to Excel
        /// </summary>
        /// <param name="Year">Year</param>
        /// <param name="State">State</param>
        /// <param name="CustomerId">Customer Id</param>
        /// <returns>path at which generated excel is stored</returns>
        [HttpPost]
        public string ExportCustomerReport(int Year, string State, string CustomerId)
        {
            try
            {
                //Getting login user's id, name and utc minutes from session
                _LoginUserId = Session["UserId"].ToString();
                _LoginUserName = Session["UserName"].ToString();
                _UtcMinutes = Convert.ToInt16(Session["UtcMinute"].ToString());

                // getting first and last date of a year
                DateTime firstDayyear = new DateTime(Year, 1, 1);
                DateTime lastDayyear = new DateTime(Year, 12, 31);

                ReportRepository oReportRepository = new ReportRepository();
                CustomerReportModel model = new CustomerReportModel();
                model = oReportRepository.GetCustomerReport(_securityToken, _UtcMinutes, _LoginUserId, firstDayyear, lastDayyear, State, CustomerId);

                DataTable CustomerListTable = model.CustomerReportsList.ToDataTable();

                // getting required dataset
                DataSet ds = new DataSet();
                ds.Tables.Add(CustomerListTable);

                //================================ Excel Functionality ===================================//
                ExcelUtility objExcelUtility = new ExcelHelper.ExcelUtility();
                List<WorkbookMappingModel> workbokkMapping = new List<WorkbookMappingModel>();
                workbokkMapping.Add(new WorkbookMappingModel { DataTableName = ds.Tables[0].TableName, WorkSheetName = "Customer Report", StartColumnName = "B", StartRowNumber = 5, WorkSheetNumber = 1, AutoFit = true });

                string filename = "CustomerReport_" + Convert.ToDateTime(firstDayyear).ToString("ddMMyyyy") + "_" + Convert.ToDateTime(lastDayyear).ToString("ddMMyyyy") + "_" + DateTime.Now.ToString("ddMMMyyyyhhmmss") + ".xlsx";
                string pathToExcelFile = _exportLocation + filename;

                string templatePath = Server.MapPath(ConfigurationManager.AppSettings["CustomerReportTemplate"].ToString()); ;

        string saveAs = Server.MapPath(_excelExportPathOnServer + filename);
        bool isCreated = CreateExcelFile.CreateExcelDocument(ds, saveAs);
        // ExcelHelper.StatusModel result = objExcelUtility.ExportToExcel(ds, templatePath, workbokkMapping, saveAs, false);
        //================================ Excel Functionality End ===================================//
        if (isCreated == true) { return pathToExcelFile; }
        else { return "error"; }
      }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Report_ExportCustomerReport", ex.Message, path, errorlogtf);
                return "error";
            }
        }

        #endregion

        #region Consolidated Report

        /// <summary>
        /// Get Consolidated Report view
        /// </summary>
        /// <returns>return view</returns>
        public ActionResult ConsolidatedReport()
        {
            objLog.AddLogFile("Report_ConsolidatedReport", DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
            try
            {
                objUserInventoryRepository = new UserInventoryRepository();

                //Getting login user's id, name and utc minutes from session
                _LoginUserId = Session["UserId"].ToString();
                _LoginUserName = Session["UserName"].ToString();
                _timeOffSetMinutes = Session["UtcMinute"].ToString();

                ViewBag.SecurityToken = _securityToken;
                ViewBag.Userid = _LoginUserId;
                ViewBag.UserName = _LoginUserName;
                ViewBag.UtcMinutes = _timeOffSetMinutes;

                //Getting Organization list user wise
                List<OrganizationModel> oOrganizationList = objUserInventoryRepository.GetOrganizationList();
                List<SelectListItem> oOrganizationNameList = new List<SelectListItem>();
                oOrganizationNameList.Add(new SelectListItem { Text = "All", Value = "" });
                foreach (OrganizationModel items in oOrganizationList)
                {
                    oOrganizationNameList.Add(new SelectListItem { Text = items.OrganizationName, Value = items.Id.ToString() });
                }

                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                return View(oOrganizationNameList.OrderBy(o => o.Text));
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Report_ConsolidatedReport", ex.Message, path, errorlogtf);
                throw ex;
            }
        }

        /// <summary>
        /// Show Consolidated Report grid with chart
        /// </summary>
        /// <param name="userId">User ID</param>
        /// <param name="startDate">From Date</param>
        /// <param name="endDate">To Date</param>
        /// <param name="organization">organization</param>
        /// <param name="vehicleTagging">vehicle tagging</param>
        /// <returns>return table</returns>
        public ActionResult ConsolidatedReport_Grid(string userId, string startDate, string endDate, string organization, string vehicleTagging, string filterType,string consolidate_type)
        {
            objLog.AddLogFile("Reports_ConsolidatedReport_Grid", DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
            try
            {
                objReportRepository = new ReportRepository();
                //Convert date into datetime format
                string fromDate = startDate + " " + DateTime.Now.ToString(ConfigurationManager.AppSettings["startTimeFormat"]);
                string toDate = endDate + " " + DateTime.Now.ToString(ConfigurationManager.AppSettings["endTimeFormat"]);

                //Get consolidated report data
                List<ReportOpenTicketModel> oConsolidatedReportList = objReportRepository.GetConsolidatedData(userId, fromDate, toDate, _pageSize, 0, "data", null, organization, vehicleTagging, filterType, consolidate_type);

                List<ConsolidatedReportModel> oList = new List<ConsolidatedReportModel>();
                List<ConsolidatedReportTimeSlot> oCountTicketCloseInTimeSlotList = new List<ConsolidatedReportTimeSlot>();
                foreach (var item in oConsolidatedReportList)
                {
                    oList.AddRange(item.ConsolidatedReportModelList);
                }

                foreach (var item in oList)
                {
                    item.complaints = (item.complaints == null) ? "" : ("<ol><li>" + item.complaints + "</li></ol>");
                    item.suggestion = (item.suggestion == null) ? "" : ("<ol><li>" + item.suggestion + "</li></ol>");
                    if (item.complaints.IndexOf(",") != -1)
                    {
                        item.complaints = item.complaints.Replace(@",", @"</li><li>");
                        // item.complaints = "<ol><li>" + item.complaints + "</li></ol>";
                    }
                    if (item.suggestion.IndexOf(",") != -1)
                    {
                        item.suggestion = item.suggestion.Replace(@",", @"</li><li>");
                        //item.suggestion = "<ol><li>" + item.suggestion + "</li></ol>";
                    }
                }


                //Get count of consolidated report
                List<ReportOpenTicketModel> oConsolidatedReportCount = objReportRepository.GetConsolidatedData(userId, fromDate, toDate, _pageSize, 0, "count", null, organization, vehicleTagging, filterType, consolidate_type);

                Int32 totalCount = 0;
                foreach (var item in oConsolidatedReportCount)
                {
                    totalCount = item.TicketCount;
                }




                ViewBag.pageSize = _pageSize;
                ViewBag.total = totalCount;
                ViewBag.startDate = fromDate;
                ViewBag.endDate = toDate;
                ViewBag.userId = userId;
                ViewBag.organization = organization;
                ViewBag.vehicleTagging = vehicleTagging;

                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                return PartialView(oList);
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Reports_ConsolidatedReport_Grid", ex.Message, path, errorlogtf);
                throw ex;
            }

        }

        /// <summary>
        /// Server side paging on consolidated report
        /// </summary>
        /// <param name="request">data source request</param>
        /// <param name="userId">login user id</param>
        /// <param name="startDate">from data</param>
        /// <param name="endDate">to date</param>
        /// <param name="total">total rows to be get</param>
        /// <param name="organization">organization</param>
        /// <param name="vehicleTagging">vehicle tagging</param>
        /// <returns>return list of consolidated report</returns>
        public ActionResult ConsolidatedReport_Pager([DataSourceRequest] DataSourceRequest request, string userId, string startDate, string endDate, int total, string organization, string vehicleTagging,string filterType)
        {
            objLog.AddLogFile("Report_ConsolidatedReport_Pager", DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
            try
            {
                string query = null;
                if (request.Filters.Count > 0)
                {
                    // extract filter from request
                    var filterData = (System.Web.HttpContext.Current.Request.Params["filter"]);
                    // get query from filter object,
                    query = FilterKendoGrid.CreateFilterQuery(filterData);
                }
                objReportRepository = new ReportRepository();

                List<ReportOpenTicketModel> oConsolidatedReportList = objReportRepository.GetConsolidatedData(userId, startDate, endDate, request.PageSize, request.PageSize * (request.Page - 1), "data", query, organization, vehicleTagging, filterType, "old");
                List<ConsolidatedReportModel> oList = new List<ConsolidatedReportModel>();
                foreach (var item in oConsolidatedReportList)
                {
                    oList.AddRange(item.ConsolidatedReportModelList);
                }


                foreach (var item in oList)
                {
                    item.complaints = (item.complaints == null) ? "" : ("<ol><li>" + item.complaints + "</li></ol>");
                    item.suggestion = (item.suggestion == null) ? "" : ("<ol><li>" + item.suggestion + "</li></ol>");
                    if (item.complaints.IndexOf(",") != -1)
                    {
                        item.complaints = item.complaints.Replace(@",", @"</li><li>");
                        // item.complaints = "<ol><li>" + item.complaints + "</li></ol>";
                    }
                    if (item.suggestion.IndexOf(",") != -1)
                    {
                        item.suggestion = item.suggestion.Replace(@",", @"</li><li>");
                        //item.suggestion = "<ol><li>" + item.suggestion + "</li></ol>";
                    }
                }

                #region Get Time Slot from controller
                //string ticketCreationDateTime = "", ticketCreationTime = "";
                //foreach (var item in oList)
                //{
                //    ticketCreationDateTime = item.creation_time;
                //    string[] split_ticketCreationDateTime = ticketCreationDateTime.Split(' ');
                //    ticketCreationTime = split_ticketCreationDateTime[3];

                //    for (var count = 0; count < 12; count++)
                //    {
                //        if ((DateTime.Parse("01/01/0001 " + ticketCreationTime) > DateTime.Parse("01/01/0001 " + (2 * count) + ":00:00")) && (DateTime.Parse("01/01/0001 " + ticketCreationTime) < DateTime.Parse("01/01/0001 " + ((2 * count) + 1) + ":59:59")))
                //        {
                //            item.time_slot = "Between " + (2 * count) + " and " + ((2 * count) + 2);
                //            break;
                //        }
                //    }
                //}
                #endregion
                //Get count of consolidated report
                List<ReportOpenTicketModel> oConsolidatedReportCount = objReportRepository.GetConsolidatedData(userId, startDate, endDate, _pageSize, 0, "count", query, organization, vehicleTagging, filterType,"old");

                Int32 totalCount = 0;
                foreach (var item in oConsolidatedReportCount)
                {
                    totalCount = item.TicketCount;
                }

                DataSourceResult result = oList.ToDataSourceResult(request);
                result.Total = totalCount;
                result.Data = oList;
                return Json(result);
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Report_ConsolidatedReport_Pager", ex.Message, path, errorlogtf);
                throw ex;
            }
        }

        /// <summary>
        /// Export to excel consolidated Report
        /// </summary>
        /// <param name="UserId">Login user id</param>
        /// <param name="startDate">From Date</param>
        /// <param name="endDate">To Date</param>
        /// <param name="organization">organization</param>
        /// <param name="vehicleTagging">vehicle tagging</param>
        /// <returns>Returns excel file</returns>
        [HttpPost]
        public string ConsolidatedReport_ExportToExcel(string UserId, string startDate, string endDate, string organization, string vehicleTagging,string filterType)
        {
            objLog.AddLogFile("Report_ConsolidatedReport_ExportToExcel", DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
            try
            {
                string filename = null;
                objReportRepository = new ReportRepository();
                string fromDate = startDate + " " + DateTime.Now.ToString(ConfigurationManager.AppSettings["startTimeFormat"]);
                string toDate = endDate + " " + DateTime.Now.ToString(ConfigurationManager.AppSettings["endTimeFormat"]);

                //Get count of consolidated report
                List<ReportOpenTicketModel> oConsolidatedReportCount = objReportRepository.GetConsolidatedData(UserId, fromDate, toDate, _pageSize, 0, "count", null, organization, vehicleTagging, filterType, "old");

                Int32 totalCount = 0;
                foreach (var item in oConsolidatedReportCount)
                {
                    totalCount = item.TicketCount;
                }

                //Get consolidated report data
                List<ReportOpenTicketModel> oConsolidatedReportList = objReportRepository.GetConsolidatedData(UserId, fromDate, toDate, totalCount, 0, "data", null, organization, vehicleTagging, filterType, "old");
                List<ConsolidatedReportModel> oList = new List<ConsolidatedReportModel>();
                foreach (var item in oConsolidatedReportList)
                {
                    oList.AddRange(item.ConsolidatedReportModelList);
                }
                string ticketCreationDateTime = "", ticketCreationTime = "";
                foreach (var item in oList)
                {
                    ticketCreationDateTime = item.creation_time;
                    string[] split_ticketCreationDateTime = ticketCreationDateTime.Split(' ');
                    ticketCreationTime = split_ticketCreationDateTime[3];

                    for (var count = 0; count < 12; count++)
                    {
                        if ((DateTime.Parse("01/01/0001 " + ticketCreationTime) >= DateTime.Parse("01/01/0001 " + (2 * count) + ":00:00")) && (DateTime.Parse("01/01/0001 " + ticketCreationTime) <= DateTime.Parse("01/01/0001 " + ((2 * count) + 1) + ":59:59")))
                        {
                            item.time_slot = (2 * count) + ":00 - " + ((2 * count) + 2) + ":00";
                            break;
                        }
                    }
                }

                DataTable ConsolidatedDataTable = oList.ToDataTable();
                Int32 ConsolidatedDataTableColumnCount = ConsolidatedDataTable.Columns.Count - 1;
                for (var count = ConsolidatedDataTableColumnCount; count >= 55; count--)
                {
                    ConsolidatedDataTable.Columns.RemoveAt(count);
                }

                // getting required dataset
                DataSet ds = new DataSet();
                ds.Tables.Add(ConsolidatedDataTable);

                //================================ Excel Functionality ===================================//
                ExcelUtility objExcelUtility = new ExcelHelper.ExcelUtility();
                List<WorkbookMappingModel> workbokkMapping = new List<WorkbookMappingModel>();
                filename = "ConsolidatedReport_" + DateTime.Now.ToString("ddMMMyyyyhhmmss") + ".xlsx";
                workbokkMapping.Add(new WorkbookMappingModel { DataTableName = ds.Tables[0].TableName, WorkSheetName = "Consolidated Report", StartColumnName = "A", StartRowNumber = 2, WorkSheetNumber = 1, AutoFit = false });

                string pathToExcelFile = _exportLocation + filename;

                string templatePath = Server.MapPath(ConfigurationManager.AppSettings["ConsolidatedReportTemplate"].ToString()); ;
        string saveAs = Server.MapPath(_excelExportPathOnServer + filename);
        bool isCreated = CreateExcelFile.CreateExcelDocument(ds, saveAs);
        // ExcelHelper.StatusModel result = objExcelUtility.ExportToExcel(ds, templatePath, workbokkMapping, saveAs, false);
        //================================ Excel Functionality End ===================================//
        if (isCreated == true) { return pathToExcelFile; }
        else { return "error"; }

      }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Report_ConsolidatedReport_ExportToExcel", ex.Message, path, errorlogtf);
                throw ex;
            }
        }


        /// <summary>
        /// Export to excel consolidated Report
        /// </summary>
        /// <param name="UserId">Login user id</param>
        /// <param name="startDate">From Date</param>
        /// <param name="endDate">To Date</param>
        /// <param name="organization">organization</param>
        /// <param name="vehicleTagging">vehicle tagging</param>
        /// <returns>Returns excel file</returns>
        [HttpPost]
        public string ConsolidatedReport_ExportToCSV(string UserId, string startDate, string endDate, string organization, string vehicleTagging,string filterType)
        {
            objLog.AddLogFile("Report_ConsolidatedReport_ExportToCSV", DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
            try
            {
                string fileName = null;
                objReportRepository = new ReportRepository();
                string fromDate = startDate + " " + DateTime.Now.ToString(ConfigurationManager.AppSettings["startTimeFormat"]);
                string toDate = endDate + " " + DateTime.Now.ToString(ConfigurationManager.AppSettings["endTimeFormat"]);

                //List<string> columnNames = new List<string>();

                //PropertyInfo[] propInfoList = typeof(ConsolidatedReportModel).GetProperties();
                //foreach (PropertyInfo propInfo in propInfoList)
                //{
                //    columnNames.Add(Helper.DisplayNameHelper.GetDisplayName(propInfo));
                //}


                //Get count of consolidated report
                List<ReportOpenTicketModel> oConsolidatedReportCount = objReportRepository.GetConsolidatedData(UserId, fromDate, toDate, _pageSize, 0, "count", null, organization, vehicleTagging, filterType, "old");

                Int32 totalCount = 0;
                foreach (var item in oConsolidatedReportCount)
                {
                    totalCount = item.TicketCount;
                }

                //Get consolidated report data
                List<ReportOpenTicketModel> oConsolidatedReportList = objReportRepository.GetConsolidatedData(UserId, fromDate, toDate, totalCount, 0, "data", null, organization, vehicleTagging, filterType, "old");
                List<ConsolidatedReportModel> oList = new List<ConsolidatedReportModel>();
                foreach (var item in oConsolidatedReportList)
                {
                    oList.AddRange(item.ConsolidatedReportModelList);
                }
                string ticketCreationDateTime = "", ticketCreationTime = "";
                foreach (var item in oList)
                {
                    ticketCreationDateTime = item.creation_time;
                    string[] split_ticketCreationDateTime = ticketCreationDateTime.Split(' ');
                    ticketCreationTime = split_ticketCreationDateTime[3];

                    for (var count = 0; count < 12; count++)
                    {
                        if ((DateTime.Parse("01/01/0001 " + ticketCreationTime) >= DateTime.Parse("01/01/0001 " + (2 * count) + ":00:00")) && (DateTime.Parse("01/01/0001 " + ticketCreationTime) <= DateTime.Parse("01/01/0001 " + ((2 * count) + 1) + ":59:59")))
                        {
                            item.time_slot = (2 * count) + ":00 - " + ((2 * count) + 2) + ":00";
                            break;
                        }
                    }
                }

                DataTable ConsolidatedDataTable = oList.ToDataTable();
                //Int32 ConsolidatedDataTableColumnCount = ConsolidatedDataTable.Columns.Count;

                //for (var count = ConsolidatedDataTableColumnCount; count >= 105; count--)
                //{
                //    ConsolidatedDataTable.Columns.RemoveAt(count);
                //}

                // getting required dataset
                DataSet ds = new DataSet();
                ds.Tables.Add(ConsolidatedDataTable);
                ds.Tables[0].Columns[67].SetOrdinal(14);
                //Give column names 
                ds.Tables[0].Columns[0].ColumnName = "Ticket Id";
                ds.Tables[0].Columns[1].ColumnName = "Assigned To";
                ds.Tables[0].Columns[2].ColumnName = "Created By";
                ds.Tables[0].Columns[3].ColumnName = "Creation Time";
                ds.Tables[0].Columns[4].ColumnName = "Time Slot";
                ds.Tables[0].Columns[5].ColumnName = "Customer Name";
                ds.Tables[0].Columns[6].ColumnName = "Customer Contact No.";
                ds.Tables[0].Columns[7].ColumnName = "Organization";
                ds.Tables[0].Columns[8].ColumnName = "State";
                ds.Tables[0].Columns[9].ColumnName = "City";
                ds.Tables[0].Columns[10].ColumnName = "Language";
                ds.Tables[0].Columns[11].ColumnName = "Vehicle Owner Name";
                ds.Tables[0].Columns[12].ColumnName = "Vehicle Owner Contact No.";
                ds.Tables[0].Columns[13].ColumnName = "Vehicle Reg No.";
                ds.Tables[0].Columns[14].ColumnName = "Chassis Number";
                ds.Tables[0].Columns[15].ColumnName = "Vehicle Model";
                ds.Tables[0].Columns[16].ColumnName = "Vehicle Type";
                ds.Tables[0].Columns[17].ColumnName = "Vehicle Chassis No.";
                ds.Tables[0].Columns[18].ColumnName = "Vehicle Installation Date";
                ds.Tables[0].Columns[19].ColumnName = "Vehicle Breakdown Location";
                ds.Tables[0].Columns[20].ColumnName = "Landmark";
                ds.Tables[0].Columns[21].ColumnName = "Warranty";
                ds.Tables[0].Columns[22].ColumnName = "Source of Toll Free No.";
                ds.Tables[0].Columns[23].ColumnName = "Type of Load Carrying";
                ds.Tables[0].Columns[24].ColumnName = "Nature of Problem";
                ds.Tables[0].Columns[25].ColumnName = "Estimated Cost";
                ds.Tables[0].Columns[26].ColumnName = "Estimated Time (In minutes)";
                ds.Tables[0].Columns[27].ColumnName = "Dealer SCode";
                ds.Tables[0].Columns[28].ColumnName = "Dealer Name";
                ds.Tables[0].Columns[29].ColumnName = "WM Name";
                ds.Tables[0].Columns[30].ColumnName = "Dealer Contact No.";
                ds.Tables[0].Columns[31].ColumnName = "EOS VAN Registration Number";
                ds.Tables[0].Columns[32].ColumnName = "Call Open (HH:MM:SS)";
                //ds.Tables[0].Columns[33].ColumnName = "Ticket Accepted"; //commented on 14-12-2020
                ds.Tables[0].Columns[34].ColumnName = "Van Reached";
                ds.Tables[0].Columns[35].ColumnName = "Call Preclosed";
                ds.Tables[0].Columns[36].ColumnName = "Call Closure";
                ds.Tables[0].Columns[37].ColumnName = "Escalation - Van Not Moving";
                ds.Tables[0].Columns[38].ColumnName = "Escalation - Ticket Closure";
                ds.Tables[0].Columns[39].ColumnName = "Call Closed < 24 Hrs";
                ds.Tables[0].Columns[40].ColumnName = "KM Covered Breakdown's Vehicle";
                ds.Tables[0].Columns[41].ColumnName = "Feedback";
                ds.Tables[0].Columns[42].ColumnName = "Feedback Score - Ease of Getting Call Centre";
                ds.Tables[0].Columns[43].ColumnName = "Feedback Score - Response of Call Centre";
                ds.Tables[0].Columns[44].ColumnName = "Feedback Score - Timely Updation by Dealer";
                ds.Tables[0].Columns[45].ColumnName = "Feedback Score - Total Repair Time";
                ds.Tables[0].Columns[46].ColumnName = "Feedback Score - EOS Charges";
                ds.Tables[0].Columns[47].ColumnName = "Feedback Score - Over All Experience";
                ds.Tables[0].Columns[48].ColumnName = "Closure Remarks";
                ds.Tables[0].Columns[49].ColumnName = "Response(In min)";
                ds.Tables[0].Columns[50].ColumnName = "Feedback Count";
                ds.Tables[0].Columns[51].ColumnName = "Feedback Call Status";
                ds.Tables[0].Columns[52].ColumnName = "Feedback Suggestions";
                ds.Tables[0].Columns[53].ColumnName = "Feedback Complaints";
                ds.Tables[0].Columns[54].ColumnName = "Feedback Agent";
                ds.Tables[0].Columns[55].ColumnName = "Reason for Ticket assigned to Dealer";
                ds.Tables[0].Columns[56].ColumnName = "Other Reason for Ticket assigned to Dealer";
                ds.Tables[0].Columns[57].ColumnName = "Estimated Distance (In KM)";
                ds.Tables[0].Columns[58].ColumnName = "EOS Van Actual Distance Traveled (In KM)";
                ds.Tables[0].Columns[59].ColumnName = "EOS Van Trip Start Time";
                ds.Tables[0].Columns[60].ColumnName = "EOS Van Trip End Time";
                ds.Tables[0].Columns[61].ColumnName = "Eicher Promise";
                ds.Tables[0].Columns[62].ColumnName = "Opportunity Loss";
                ds.Tables[0].Columns[63].ColumnName = "Opportunity Loss Reason";
                ds.Tables[0].Columns[64].ColumnName = "Opportunity Loss Remark";
                ds.Tables[0].Columns[65].ColumnName = "Delayed Reason";
                ds.Tables[0].Columns[66].ColumnName = "Delayed Remark";
                ds.Tables[0].Columns[67].ColumnName = "Re Open Count";
                ds.Tables[0].Columns[68].ColumnName = "Odometer Reading";
                ds.Tables[0].Columns[74].ColumnName = "Ticket Accepted";
                ds.Tables[0].Columns[102].ColumnName = "Reassignment Date and Time";
                //commented to hold feedback cr
                //ds.Tables[0].Columns[103].ColumnName = "Overall Customer Satisfied";
                //ds.Tables[0].Columns[104].ColumnName = "Reason for dissatisfaction";
                //ds.Tables[0].Columns[105].ColumnName = "Feedback Comments";
                ds.Tables[0].Columns[106].ColumnName = "Response time(Reassignment)";
                //added on 14-12-2020
                ds.Tables[0].Columns[107].ColumnName = "Vehicle Warranty";
                ds.Tables[0].Columns[108].ColumnName = "Vehicle Amc";
                ds.Tables[0].Columns[109].ColumnName = "Vehicle Emission Norms ";
                ds.Tables[0].Columns[110].ColumnName = "Vehicle Sales Date";
                //ds.Tables[0].Columns[111].ColumnName = "Van Reach By Call Center";   //added on 19-01-2021

                ds.Tables[0].Columns[111].ColumnName = "Ticket closed reason";



                ds.Tables[0].Columns.Remove("Vehicle Chassis No.");
                ds.Tables[0].Columns.Remove("total_outbound_calls");
                //added on 14-12-2020
                ds.Tables[0].Columns.Remove("time_stamps_status_1");
                //ds.Tables[0].Columns.Remove("time_stamps_status_2");
                ds.Tables[0].Columns.Remove("escalation_level_van_not_move_2");
                ds.Tables[0].Columns.Remove("escalation_level_van_not_move_3");
                ds.Tables[0].Columns.Remove("escalation_level_van_not_move_4");
                ds.Tables[0].Columns.Remove("escalation_level_van_not_move_5");
                ds.Tables[0].Columns.Remove("escalation_level_van_not_move_6");
                ds.Tables[0].Columns.Remove("escalation_level_van_not_move_7");
                ds.Tables[0].Columns.Remove("escalation_level_van_not_move_8");
                ds.Tables[0].Columns.Remove("escalation_level_van_not_move_9");
                ds.Tables[0].Columns.Remove("escalation_level_van_not_move_10");
                ds.Tables[0].Columns.Remove("escalation_level_ticket_closer_2");
                ds.Tables[0].Columns.Remove("escalation_level_ticket_closer_3");
                ds.Tables[0].Columns.Remove("escalation_level_ticket_closer_4");
                ds.Tables[0].Columns.Remove("escalation_level_ticket_closer_5");
                ds.Tables[0].Columns.Remove("escalation_level_ticket_closer_6");
                ds.Tables[0].Columns.Remove("escalation_level_ticket_closer_7");
                ds.Tables[0].Columns.Remove("escalation_level_ticket_closer_8");
                ds.Tables[0].Columns.Remove("escalation_level_ticket_closer_9");
                ds.Tables[0].Columns.Remove("escalation_level_ticket_closer_10");
                ds.Tables[0].Columns.Remove("month_name");
                ds.Tables[0].Columns.Remove("default_sla_time");
                ds.Tables[0].Columns.Remove("region");
                ds.Tables[0].Columns.Remove("vehicle_model");
                ds.Tables[0].Columns.Remove("CloseTicketCountInTimeSlot");
                ds.Tables[0].Columns.Remove("estimated_time");
                ds.Tables[0].Columns.Remove("response");
                ds.Tables[0].Columns.Remove("estimated_cost");
                ds.Tables[0].Columns.Remove("ticket_id");
                //added to hold feedback cr
                ds.Tables[0].Columns.Remove("are_you_satisfied");
                ds.Tables[0].Columns.Remove("not_satisfied_option");
                ds.Tables[0].Columns.Remove("not_satisfied_reason");
                ds.Tables[0].Columns.Remove("Ticket closed reason");  //added on 20-01-2021


                //fileName = "ConsolidatedReport_" + DateTime.Now.ToString("ddMMMyyyyhhmmss") + ".csv";
                //string SaveCsEOS = Server.MapPath(_excelExportPathOnServer + fileName);
                //bool isCreated = DataTableToCSV(ds.Tables[0], SaveCsvAs);
                //if (isCreated == true) { return _exportLocation + fileName; }
                //else { return "error"; }

                fileName = "ConsolidatedReport_" + DateTime.Now.ToString("ddMMMyyyyhhmmss") + ".xlsx";
                string SaveCsvAs = Server.MapPath(_excelExportPathOnServer + fileName);

                bool isCreated = CreateExcelFile.CreateExcelDocument(ds, SaveCsvAs);
                if (isCreated == true) { return _exportLocation + fileName; }
                else { return "error"; }
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Report_ConsolidatedReport_ExportToCSV", ex.Message, path, errorlogtf);
                throw ex;
            }
        }



        /// <summary>
        /// Created new function on 07-10-2020 to download consolidate report (modified function)
        /// </summary>
        /// <param name="UserId"></param>
        /// <param name="startDate"></param>
        /// <param name="endDate"></param>
        /// <param name="organization"></param>
        /// <param name="vehicleTagging"></param>
        /// <returns></returns>
        [HttpPost]
        public string ConsolidatedReport_ExportToCSV_New(string UserId, string startDate, string endDate, string organization, string vehicleTagging,string filterType)
        {
            objLog.AddLogFile("Report_ConsolidatedReport_ExportToCSV", DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
            try
            {

                string fileName = null;
                objReportRepository = new ReportRepository();
                string fromDate = startDate + " " + DateTime.Now.ToString(ConfigurationManager.AppSettings["startTimeFormat"]);
                string toDate = endDate + " " + DateTime.Now.ToString(ConfigurationManager.AppSettings["endTimeFormat"]);

                //List<string> columnNames = new List<string>();

                //PropertyInfo[] propInfoList = typeof(ConsolidatedReportModel).GetProperties();
                //foreach (PropertyInfo propInfo in propInfoList)
                //{
                //    columnNames.Add(Helper.DisplayNameHelper.GetDisplayName(propInfo));
                //}


                //Get count of consolidated report                
                List<ReportOpenTicketModel> oConsolidatedReportCount = objReportRepository.GetConsolidatedData(UserId, fromDate, toDate, _pageSize, 0, "count", null, organization, vehicleTagging, filterType, "old");

                Int32 totalCount = 0;
                totalCount = oConsolidatedReportCount.FirstOrDefault().TicketCount;
                //foreach (var item in oConsolidatedReportCount)
                //{
                //    totalCount = item.TicketCount;
                //}

                //consolidate report download changes
                //Get consolidated report data                
                ReportOpenTicketModel oConsolidatedReportList = objReportRepository.GetConsolidatedDataForDownloadCSV(UserId, fromDate, toDate, totalCount, 0, "data", null, organization, vehicleTagging);

                List<ConsolidatedReportModel> oList = new List<ConsolidatedReportModel>();

                oList = oConsolidatedReportList.ConsolidatedReportModelList;

                //ConsolidatedReportModel ServiceInfo = JsonConvert.DeserializeObject<ConsolidatedReportModel>(oConsolidatedReportList);
                //ConsolidatedReportModel list=JsonConvert.DeserializeObject<List<ConsolidatedReportModel>>(oConsolidatedReportList);


                //foreach (var item in oConsolidatedReportList)
                //{
                //    oList.Add(item.ToObject<ConsolidatedReportModel>());
                //}


                //consolidate report download changes
                string ticketCreationDateTime = "", ticketCreationTime = "";
                foreach (var item in oList)
                {
                    ticketCreationDateTime = item.creation_time;
                    string[] split_ticketCreationDateTime = ticketCreationDateTime.Split(' ');
                    ticketCreationTime = split_ticketCreationDateTime[3];

                    for (var count = 0; count < 12; count++)
                    {
                        if ((DateTime.Parse("01/01/0001 " + ticketCreationTime) >= DateTime.Parse("01/01/0001 " + (2 * count) + ":00:00")) && (DateTime.Parse("01/01/0001 " + ticketCreationTime) <= DateTime.Parse("01/01/0001 " + ((2 * count) + 1) + ":59:59")))
                        {
                            item.time_slot = (2 * count) + ":00 - " + ((2 * count) + 2) + ":00";
                            break;
                        }
                    }
                    item.ChassisNo = item.chassis_number;
                }

                DataTable ConsolidatedDataTable = oList.ToDataTable();

                //Int32 ConsolidatedDataTableColumnCount = ConsolidatedDataTable.Columns.Count;

                //for (var count = ConsolidatedDataTableColumnCount; count >= 105; count--)
                //{
                //    ConsolidatedDataTable.Columns.RemoveAt(count);
                //}

                // getting required dataset
                DataSet ds = new DataSet();
                ds.Tables.Add(ConsolidatedDataTable);
                ds.Tables[0].Columns[67].SetOrdinal(14);
                //Give column names 
                ds.Tables[0].Columns[0].ColumnName = "Ticket Id";
                ds.Tables[0].Columns[1].ColumnName = "Assigned To";
                ds.Tables[0].Columns[2].ColumnName = "Created By";
                ds.Tables[0].Columns[3].ColumnName = "Creation Time";
                ds.Tables[0].Columns[4].ColumnName = "Time Slot";
                ds.Tables[0].Columns[5].ColumnName = "Customer Name";
                ds.Tables[0].Columns[6].ColumnName = "Customer Contact No.";
                ds.Tables[0].Columns[7].ColumnName = "Organization";
                ds.Tables[0].Columns[8].ColumnName = "State";
                ds.Tables[0].Columns[9].ColumnName = "City";
                ds.Tables[0].Columns[10].ColumnName = "Language";
                ds.Tables[0].Columns[11].ColumnName = "Vehicle Owner Name";
                ds.Tables[0].Columns[12].ColumnName = "Vehicle Owner Contact No.";
                ds.Tables[0].Columns[13].ColumnName = "Vehicle Reg No.";
                ds.Tables[0].Columns[14].ColumnName = "Chassis Number";
                ds.Tables[0].Columns[15].ColumnName = "Vehicle Model";
                ds.Tables[0].Columns[16].ColumnName = "Vehicle Type";
                ds.Tables[0].Columns[17].ColumnName = "Vehicle Chassis No.";
                ds.Tables[0].Columns[18].ColumnName = "Vehicle Installation Date";
                ds.Tables[0].Columns[19].ColumnName = "Vehicle Breakdown Location";
                ds.Tables[0].Columns[20].ColumnName = "Landmark";
                ds.Tables[0].Columns[21].ColumnName = "Warranty";
                ds.Tables[0].Columns[22].ColumnName = "Source of Toll Free No.";
                ds.Tables[0].Columns[23].ColumnName = "Type of Load Carrying";
                ds.Tables[0].Columns[24].ColumnName = "Nature of Problem";
                ds.Tables[0].Columns[25].ColumnName = "Estimated Cost";
                ds.Tables[0].Columns[26].ColumnName = "Estimated Time (In minutes)";
                ds.Tables[0].Columns[27].ColumnName = "Dealer SCode";
                ds.Tables[0].Columns[28].ColumnName = "Dealer Name";
                ds.Tables[0].Columns[29].ColumnName = "WM Name";
                ds.Tables[0].Columns[30].ColumnName = "Dealer Contact No.";
                ds.Tables[0].Columns[31].ColumnName = "EOS VAN Registration Number";
                ds.Tables[0].Columns[32].ColumnName = "Call Open (HH:MM:SS)";
                //ds.Tables[0].Columns[33].ColumnName = "Ticket Accepted";
                //ds.Tables[0].Columns[34].ColumnName = "Van Reached";
                //ds.Tables[0].Columns[35].ColumnName = "Call Preclosed";
                //ds.Tables[0].Columns[36].ColumnName = "Call Closure";
                //ds.Tables[0].Columns[37].ColumnName = "Escalation - Van Not Moving";
                //ds.Tables[0].Columns[38].ColumnName = "Escalation - Ticket Closure";
                //ds.Tables[0].Columns[39].ColumnName = "Call Closed < 24 Hrs";
                //ds.Tables[0].Columns[40].ColumnName = "KM Covered Breakdown's Vehicle";
                //ds.Tables[0].Columns[41].ColumnName = "Feedback";
                //ds.Tables[0].Columns[42].ColumnName = "Feedback Score - Ease of Getting Call Centre";
                //ds.Tables[0].Columns[43].ColumnName = "Feedback Score - Response of Call Centre";
                //ds.Tables[0].Columns[44].ColumnName = "Feedback Score - Timely Updation by Dealer";
                //ds.Tables[0].Columns[45].ColumnName = "Feedback Score - Total Repair Time";
                //ds.Tables[0].Columns[46].ColumnName = "Feedback Score - EOS Charges";
                //ds.Tables[0].Columns[47].ColumnName = "Feedback Score - Over All Experience";
                //ds.Tables[0].Columns[48].ColumnName = "Closure Remarks";
                //ds.Tables[0].Columns[49].ColumnName = "Response(In min)";
                //ds.Tables[0].Columns[50].ColumnName = "Feedback Count";
                //ds.Tables[0].Columns[51].ColumnName = "Feedback Call Status";
                //ds.Tables[0].Columns[52].ColumnName = "Feedback Suggestions";
                //ds.Tables[0].Columns[53].ColumnName = "Feedback Complaints";
                //ds.Tables[0].Columns[54].ColumnName = "Feedback Agent";
                //ds.Tables[0].Columns[55].ColumnName = "Reason for Ticket assigned to Dealer";
                //ds.Tables[0].Columns[56].ColumnName = "Other Reason for Ticket assigned to Dealer";
                //ds.Tables[0].Columns[57].ColumnName = "Estimated Distance (In KM)";
                //ds.Tables[0].Columns[58].ColumnName = "EOS Van Actual Distance Traveled (In KM)";
                //ds.Tables[0].Columns[59].ColumnName = "EOS Van Trip Start Time";
                //ds.Tables[0].Columns[60].ColumnName = "EOS Van Trip End Time";
                //ds.Tables[0].Columns[61].ColumnName = "Eicher Promise";
                //ds.Tables[0].Columns[62].ColumnName = "Opportunity Loss";
                //ds.Tables[0].Columns[63].ColumnName = "Opportunity Loss Reason";
                //ds.Tables[0].Columns[64].ColumnName = "Opportunity Loss Remark";
                //ds.Tables[0].Columns[65].ColumnName = "Delayed Reason";
                //ds.Tables[0].Columns[66].ColumnName = "Delayed Remark";
                //ds.Tables[0].Columns[67].ColumnName = "Re Open Count";
                //ds.Tables[0].Columns[68].ColumnName = "Odometer Reading";
                //ds.Tables[0].Columns[102].ColumnName = "Reassignment Date and Time";
                ////commented to hold feedback cr
                ////ds.Tables[0].Columns[103].ColumnName = "Overall Customer Satisfied";
                ////ds.Tables[0].Columns[104].ColumnName = "Reason for dissatisfaction";
                ////ds.Tables[0].Columns[105].ColumnName = "Feedback Comments";
                //ds.Tables[0].Columns[106].ColumnName = "Response time(Reassignment)";
                ////added on 14-12-2020
                //ds.Tables[0].Columns[107].ColumnName = "Vehicle Warranty";
                //ds.Tables[0].Columns[108].ColumnName = "Vehicle Amc";
                //ds.Tables[0].Columns[109].ColumnName = "Vehicle Emission Norms ";
                //ds.Tables[0].Columns[110].ColumnName = "Vehicle Sales Date";
                //ds.Tables[0].Columns[111].ColumnName = "Ticket closed reason";

                //ds.Tables[0].Columns[34].ColumnName = "Ticket Accepted";
                //ds.Tables[0].Columns[35].ColumnName = "Van Reached";
                //ds.Tables[0].Columns[36].ColumnName = "Call Preclosed";
                //ds.Tables[0].Columns[37].ColumnName = "Call Closure";
                //ds.Tables[0].Columns[38].ColumnName = "Escalation - Van Not Moving";
                //ds.Tables[0].Columns[39].ColumnName = "Escalation - Ticket Closure";
                //ds.Tables[0].Columns[40].ColumnName = "Call Closed < 24 Hrs";
                //ds.Tables[0].Columns[41].ColumnName = "KM Covered Breakdown's Vehicle";
                //ds.Tables[0].Columns[42].ColumnName = "Feedback";
                //ds.Tables[0].Columns[43].ColumnName = "Feedback Score - Ease of Getting Call Centre";
                //ds.Tables[0].Columns[44].ColumnName = "Feedback Score - Response of Call Centre";
                //ds.Tables[0].Columns[45].ColumnName = "Feedback Score - Timely Updation by Dealer";
                //ds.Tables[0].Columns[46].ColumnName = "Feedback Score - Total Repair Time";
                //ds.Tables[0].Columns[47].ColumnName = "Feedback Score - EOS Charges";
                //ds.Tables[0].Columns[48].ColumnName = "Feedback Score - Over All Experience";
                //ds.Tables[0].Columns[49].ColumnName = "Closure Remarks";
                //ds.Tables[0].Columns[50].ColumnName = "Response(In min)";
                //ds.Tables[0].Columns[51].ColumnName = "Feedback Count";
                //ds.Tables[0].Columns[52].ColumnName = "Feedback Call Status";
                //ds.Tables[0].Columns[53].ColumnName = "Feedback Suggestions";
                //ds.Tables[0].Columns[54].ColumnName = "Feedback Complaints";
                //ds.Tables[0].Columns[55].ColumnName = "Feedback Agent";
                //ds.Tables[0].Columns[56].ColumnName = "Reason for Ticket assigned to Dealer";
                //ds.Tables[0].Columns[57].ColumnName = "Other Reason for Ticket assigned to Dealer";
                //ds.Tables[0].Columns[58].ColumnName = "Estimated Distance (In KM)";
                //ds.Tables[0].Columns[59].ColumnName = "EOS Van Actual Distance Traveled (In KM)";
                //ds.Tables[0].Columns[60].ColumnName = "EOS Van Trip Start Time";
                //ds.Tables[0].Columns[61].ColumnName = "EOS Van Trip End Time";
                //ds.Tables[0].Columns[62].ColumnName = "Eicher Promise";
                //ds.Tables[0].Columns[63].ColumnName = "Opportunity Loss";
                //ds.Tables[0].Columns[64].ColumnName = "Opportunity Loss Reason";
                //ds.Tables[0].Columns[65].ColumnName = "Opportunity Loss Remark";
                //ds.Tables[0].Columns[66].ColumnName = "Delayed Reason";
                //ds.Tables[0].Columns[67].ColumnName = "Delayed Remark";
                //ds.Tables[0].Columns[68].ColumnName = "Re Open Count";
                //ds.Tables[0].Columns[69].ColumnName = "Odometer Reading";
                //ds.Tables[0].Columns[102].ColumnName = "Reassignment Date and Time";
                ////commented to hold fedback cr
                ////ds.Tables[0].Columns103].ColumnName = "Overall Customer Satisfied";
                ////ds.Tables[0].Columns104].ColumnName = "Reason for dissatisfaction";
                ////ds.Tables[0].Columns105].ColumnName = "Feedback Comments";
                //ds.Tables[0].Columns[106].ColumnName = "Response time(Reassignment)";
                ////added on 14-12-2020
                //ds.Tables[0].Columns[107].ColumnName = "Vehicle Warranty";
                //ds.Tables[0].Columns[108].ColumnName = "Vehicle Amc";
                //ds.Tables[0].Columns[109].ColumnName = "Vehicle Emission Norms ";
                //ds.Tables[0].Columns[110].ColumnName = "Vehicle Sales Date";

                ////ds.Tables[0].Columns[111].ColumnName = "Van Reached Punch In Time";   //added on 23-12-2020

                //ds.Tables[0].Columns[111].ColumnName = "Ticket closed reason";  //change column number on 20-01-2021


                //ds.Tables[0].Columns.Remove("Vehicle Chassis No.");
                //ds.Tables[0].Columns.Remove("total_outbound_calls");
                ////added on 14-12-2020
                //ds.Tables[0].Columns.Remove("time_stamps_status_1");
                ////ds.Tables[0].Columns.Remove("time_stamps_status_2");
                //ds.Tables[0].Columns.Remove("escalation_level_van_not_move_2");
                //ds.Tables[0].Columns.Remove("escalation_level_van_not_move_3");
                //ds.Tables[0].Columns.Remove("escalation_level_van_not_move_4");
                //ds.Tables[0].Columns.Remove("escalation_level_van_not_move_5");
                //ds.Tables[0].Columns.Remove("escalation_level_van_not_move_6");
                //ds.Tables[0].Columns.Remove("escalation_level_van_not_move_7");
                //ds.Tables[0].Columns.Remove("escalation_level_van_not_move_8");
                //ds.Tables[0].Columns.Remove("escalation_level_van_not_move_9");
                //ds.Tables[0].Columns.Remove("escalation_level_van_not_move_10");
                //ds.Tables[0].Columns.Remove("escalation_level_ticket_closer_2");
                //ds.Tables[0].Columns.Remove("escalation_level_ticket_closer_3");
                //ds.Tables[0].Columns.Remove("escalation_level_ticket_closer_4");
                //ds.Tables[0].Columns.Remove("escalation_level_ticket_closer_5");
                //ds.Tables[0].Columns.Remove("escalation_level_ticket_closer_6");
                //ds.Tables[0].Columns.Remove("escalation_level_ticket_closer_7");
                //ds.Tables[0].Columns.Remove("escalation_level_ticket_closer_8");
                //ds.Tables[0].Columns.Remove("escalation_level_ticket_closer_9");
                //ds.Tables[0].Columns.Remove("escalation_level_ticket_closer_10");
                //ds.Tables[0].Columns.Remove("month_name");
                //ds.Tables[0].Columns.Remove("default_sla_time");
                //ds.Tables[0].Columns.Remove("region");
                //ds.Tables[0].Columns.Remove("vehicle_model");
                //ds.Tables[0].Columns.Remove("CloseTicketCountInTimeSlot");
                //ds.Tables[0].Columns.Remove("estimated_time");
                //ds.Tables[0].Columns.Remove("response");
                //ds.Tables[0].Columns.Remove("estimated_cost");
                //ds.Tables[0].Columns.Remove("ticket_id");
                ////added to hold feedback cr
                //ds.Tables[0].Columns.Remove("are_you_satisfied");
                //ds.Tables[0].Columns.Remove("not_satisfied_option");
                //ds.Tables[0].Columns.Remove("not_satisfied_reason");
                //ds.Tables[0].Columns.Remove("Ticket closed reason");  //added on 20-01-2021

                ds.Tables[0].Columns[34].ColumnName = "Van Reached";
                ds.Tables[0].Columns[35].ColumnName = "Call Preclosed";
                ds.Tables[0].Columns[36].ColumnName = "Call Closure";
                ds.Tables[0].Columns[37].ColumnName = "Escalation - Van Not Moving";
                ds.Tables[0].Columns[38].ColumnName = "Escalation - Ticket Closure";
                ds.Tables[0].Columns[39].ColumnName = "Call Closed < 24 Hrs";
                ds.Tables[0].Columns[40].ColumnName = "KM Covered Breakdown's Vehicle";
                ds.Tables[0].Columns[41].ColumnName = "Feedback";
                ds.Tables[0].Columns[42].ColumnName = "Feedback Score - Ease of Getting Call Centre";
                ds.Tables[0].Columns[43].ColumnName = "Feedback Score - Response of Call Centre";
                ds.Tables[0].Columns[44].ColumnName = "Feedback Score - Timely Updation by Dealer";
                ds.Tables[0].Columns[45].ColumnName = "Feedback Score - Total Repair Time";
                ds.Tables[0].Columns[46].ColumnName = "Feedback Score - EOS Charges";
                ds.Tables[0].Columns[47].ColumnName = "Feedback Score - Over All Experience";
                ds.Tables[0].Columns[48].ColumnName = "Closure Remarks";
                ds.Tables[0].Columns[49].ColumnName = "Response(In min)";
                ds.Tables[0].Columns[50].ColumnName = "Feedback Count";
                ds.Tables[0].Columns[51].ColumnName = "Feedback Call Status";
                ds.Tables[0].Columns[52].ColumnName = "Feedback Suggestions";
                ds.Tables[0].Columns[53].ColumnName = "Feedback Complaints";
                ds.Tables[0].Columns[54].ColumnName = "Feedback Agent";
                ds.Tables[0].Columns[55].ColumnName = "Reason for Ticket assigned to Dealer";
                ds.Tables[0].Columns[56].ColumnName = "Other Reason for Ticket assigned to Dealer";
                ds.Tables[0].Columns[57].ColumnName = "Estimated Distance (In KM)";
                ds.Tables[0].Columns[58].ColumnName = "EOS Van Actual Distance Traveled (In KM)";
                ds.Tables[0].Columns[59].ColumnName = "EOS Van Trip Start Time";
                ds.Tables[0].Columns[60].ColumnName = "EOS Van Trip End Time";
                ds.Tables[0].Columns[61].ColumnName = "Eicher Promise";
                ds.Tables[0].Columns[62].ColumnName = "Opportunity Loss";
                ds.Tables[0].Columns[63].ColumnName = "Opportunity Loss Reason";
                ds.Tables[0].Columns[64].ColumnName = "Opportunity Loss Remark";
                ds.Tables[0].Columns[65].ColumnName = "Delayed Reason";
                ds.Tables[0].Columns[66].ColumnName = "Delayed Remark";
                ds.Tables[0].Columns[67].ColumnName = "Re Open Count";
                ds.Tables[0].Columns[68].ColumnName = "Odometer Reading";
                ds.Tables[0].Columns[74].ColumnName = "Ticket Accepted";
                ds.Tables[0].Columns[102].ColumnName = "Reassignment Date and Time";
                ds.Tables[0].Columns[106].ColumnName = "Response time(Reassignment)";
                //added on 14-12-2020
                ds.Tables[0].Columns[107].ColumnName = "Vehicle Warranty";
                ds.Tables[0].Columns[108].ColumnName = "Vehicle Amc";
                ds.Tables[0].Columns[109].ColumnName = "Vehicle Emission Norms ";
                ds.Tables[0].Columns[110].ColumnName = "Vehicle Sales Date";
                ds.Tables[0].Columns[111].ColumnName = "Ticket closed reason";



                //Remove columns
                ds.Tables[0].Columns.Remove("Vehicle Chassis No.");
                ds.Tables[0].Columns.Remove("total_outbound_calls");
                //added on 14-12-2020
                ds.Tables[0].Columns.Remove("time_stamps_status_1");
                ds.Tables[0].Columns.Remove("escalation_level_van_not_move_2");
                ds.Tables[0].Columns.Remove("escalation_level_van_not_move_3");
                ds.Tables[0].Columns.Remove("escalation_level_van_not_move_4");
                ds.Tables[0].Columns.Remove("escalation_level_van_not_move_5");
                ds.Tables[0].Columns.Remove("escalation_level_van_not_move_6");
                ds.Tables[0].Columns.Remove("escalation_level_van_not_move_7");
                ds.Tables[0].Columns.Remove("escalation_level_van_not_move_8");
                ds.Tables[0].Columns.Remove("escalation_level_van_not_move_9");
                ds.Tables[0].Columns.Remove("escalation_level_van_not_move_10");
                ds.Tables[0].Columns.Remove("escalation_level_ticket_closer_2");
                ds.Tables[0].Columns.Remove("escalation_level_ticket_closer_3");
                ds.Tables[0].Columns.Remove("escalation_level_ticket_closer_4");
                ds.Tables[0].Columns.Remove("escalation_level_ticket_closer_5");
                ds.Tables[0].Columns.Remove("escalation_level_ticket_closer_6");
                ds.Tables[0].Columns.Remove("escalation_level_ticket_closer_7");
                ds.Tables[0].Columns.Remove("escalation_level_ticket_closer_8");
                ds.Tables[0].Columns.Remove("escalation_level_ticket_closer_9");
                ds.Tables[0].Columns.Remove("escalation_level_ticket_closer_10");
                ds.Tables[0].Columns.Remove("month_name");
                ds.Tables[0].Columns.Remove("default_sla_time");
                ds.Tables[0].Columns.Remove("region");
                ds.Tables[0].Columns.Remove("vehicle_model");
                ds.Tables[0].Columns.Remove("CloseTicketCountInTimeSlot");
                ds.Tables[0].Columns.Remove("estimated_time");
                ds.Tables[0].Columns.Remove("response");
                ds.Tables[0].Columns.Remove("estimated_cost");
                ds.Tables[0].Columns.Remove("ticket_id");
                ds.Tables[0].Columns.Remove("are_you_satisfied");
                ds.Tables[0].Columns.Remove("not_satisfied_option");
                ds.Tables[0].Columns.Remove("not_satisfied_reason");
                ds.Tables[0].Columns.Remove("Ticket closed reason");  //added on 20-01-2021
                ds.Tables[0].Columns.Remove("_call_closed_within_24_hours");


                //fileName = "ConsolidatedReport_" + DateTime.Now.ToString("ddMMMyyyyhhmmss") + ".csv";
                //string SaveCsEOS = Server.MapPath(_excelExportPathOnServer + fileName);
                //bool isCreated = DataTableToCSV(ds.Tables[0], SaveCsvAs);
                //if (isCreated == true) { return _exportLocation + fileName; }
                //else { return "error"; }

                fileName = "ConsolidatedReport_" + DateTime.Now.ToString("ddMMMyyyyhhmmss") + ".xlsx";
                string SaveCsvAs = Server.MapPath(_excelExportPathOnServer + fileName);

                bool isCreated = CreateExcelFile.CreateExcelDocument(ds, SaveCsvAs);
                if (isCreated == true) { return _exportLocation + fileName; }
                else { return "error"; }
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Report_ConsolidatedReport_ExportToCSV", ex.Message, path, errorlogtf);
                throw ex;
            }
        }



        /// <summary>
        /// Show Consolidated Report grid with chart
        /// </summary>
        /// <param name="userId">User ID</param>
        /// <param name="startDate">From Date</param>
        /// <param name="endDate">To Date</param>
        /// <param name="organization">organization</param>
        /// <param name="vehicleTagging">vehicle tagging</param>
        /// <returns>return table</returns>
        public ActionResult ConsolidatedReport_Chart(string userId, string startDate, string endDate, string organization, string vehicleTagging,string filterType)
        {
            objLog.AddLogFile("ConsolidatedReport_Chart", DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
            try
            {
                objReportRepository = new ReportRepository();
                //Convert date into datetime format
                string fromDate = startDate + " " + DateTime.Now.ToString(ConfigurationManager.AppSettings["startTimeFormat"]);
                string toDate = endDate + " " + DateTime.Now.ToString(ConfigurationManager.AppSettings["endTimeFormat"]);


                #region Get Consolidated Graph Data

                //Get count of consolidated report
                List<ReportOpenTicketModel> oConsolidatedReportCount = objReportRepository.GetConsolidatedData(userId, fromDate, toDate, _pageSize, 0, "count", null, organization, vehicleTagging, filterType, "old");

                Int32 totalCount = 0;
                foreach (var item in oConsolidatedReportCount)
                {
                    totalCount = item.TicketCount;
                }

                //Get consolidated report data
                List<ReportOpenTicketModel> oConsolidatedReportGraph = objReportRepository.GetConsolidatedData(userId, fromDate, toDate, totalCount, 0, "data", null, organization, vehicleTagging, filterType, "old");

                List<ConsolidatedReportModel> oGraphList = new List<ConsolidatedReportModel>();
                foreach (var item2 in oConsolidatedReportGraph)
                {
                    oGraphList.AddRange(item2.ConsolidatedReportModelList);
                }


                //var llll = oGraphList.Where(w => w.creation_time == "" || w.creation_time == null);

                #region Get Time Slot
                // Get Time Slot in which ticket is closed
                string ticketCreationDateTime = "", ticketCreationTime = "";
                foreach (var item in oGraphList)
                {
                    ticketCreationDateTime = item.creation_time;
                    string[] split_ticketCreationDateTime = ticketCreationDateTime.Split(' ');
                    ticketCreationTime = split_ticketCreationDateTime[3];

                    for (var count = 0; count < 12; count++)
                    {
                        if ((DateTime.Parse("01/01/0001 " + ticketCreationTime) >= DateTime.Parse("01/01/0001 " + (2 * count) + ":00:00")) && (DateTime.Parse("01/01/0001 " + ticketCreationTime) <= DateTime.Parse("01/01/0001 " + ((2 * count) + 1) + ":59:59")))
                        {
                            item.time_slot = (2 * count) + ":00 to " + ((2 * count) + 2) + ":00";
                            break;
                        }
                    }
                }
                #endregion

                // Get time slots and no. of breakdowns
                var listTimeSlotCount = oGraphList.GroupBy(g => g.time_slot).Select(s => new { Key = (string)s.Key, Count = s.Count() }).ToList();
                List<kendoChartModel> oListTemp = new List<kendoChartModel>(); // Temp List for chart
                foreach (var itemTimeSlot in listTimeSlotCount)
                {
                    oListTemp.Add(new kendoChartModel { xAxis = itemTimeSlot.Key, yAxis = itemTimeSlot.Count });
                }

                List<kendoChartModel> oListTimeSlotChart = new List<kendoChartModel>
                {
                   new kendoChartModel { Id=1, xAxis = "0:00 to 2:00", yAxis = 0 },
                   new kendoChartModel { Id=2, xAxis = "2:00 to 4:00", yAxis = 0 },
                   new kendoChartModel { Id=3, xAxis = "4:00 to 6:00", yAxis = 0 },
                   new kendoChartModel { Id=4, xAxis = "6:00 to 8:00", yAxis = 0 },
                   new kendoChartModel { Id=5, xAxis = "8:00 to 10:00", yAxis = 0 },
                   new kendoChartModel { Id=6, xAxis = "10:00 to 12:00", yAxis = 0 },
                   new kendoChartModel { Id=7, xAxis = "12:00 to 14:00", yAxis = 0 },
                   new kendoChartModel { Id=8, xAxis = "14:00 to 16:00", yAxis = 0 },
                   new kendoChartModel { Id=9, xAxis = "16:00 to 18:00", yAxis = 0 },
                   new kendoChartModel { Id=10, xAxis = "18:00 to 20:00", yAxis = 0 },
                   new kendoChartModel { Id=11, xAxis = "20:00 to 22:00", yAxis = 0 },
                   new kendoChartModel { Id=12, xAxis = "22:00 to 24:00", yAxis = 0 }

                };

                var listTimeSlot = oListTimeSlotChart.Concat(oListTemp).GroupBy(r => r.xAxis).Select(s => s.LastOrDefault()).ToList();
                ViewBag.ChartModel = listTimeSlot;

                #endregion


                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                return PartialView();
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Reports_ConsolidatedReport_Grid", ex.Message, path, errorlogtf);
                throw ex;
            }

        }
        #endregion

        #region Positioning Tool + Geo-Analysis Report

        /// <summary>
        /// to load main page of of positioning tool
        /// </summary>
        /// <returns>main page of of positioning tool</returns>
        public ActionResult PositioningTool()
        {
            // globally storing userid from session
            _LoginUserId = Session["UserId"].ToString();
            // globally storing UtcMinute from session
            _timeOffSetMinutes = Session["UtcMinute"].ToString();
            // storing security token to viewbag
            ViewBag.SecurityToken = ConfigurationManager.AppSettings["RESTfulSecurityToken"].ToString();
            // storing UtcMinutes to viewbag
            ViewBag.UtcMinutes = _timeOffSetMinutes;
            // storing Userid to viewbag
            ViewBag.Userid = _LoginUserId;
            return View();
        }

        /// <summary>
        /// to load main page of of positioning tool
        /// </summary>
        /// <returns>main page of of positioning tool</returns>
        public ActionResult Positioning()
        {
            // globally storing userid from session
            _LoginUserId = Session["UserId"].ToString();
            // globally storing UtcMinute from session
            _timeOffSetMinutes = Session["UtcMinute"].ToString();
            // storing security token to viewbag
            ViewBag.SecurityToken = ConfigurationManager.AppSettings["RESTfulSecurityToken"].ToString();
            // storing UtcMinutes to viewbag
            ViewBag.UtcMinutes = _timeOffSetMinutes;
            // storing Userid to viewbag
            ViewBag.Userid = _LoginUserId;
            return View();
        }

        #endregion


        #region pending(saved) tickets report

        /// <summary>
        /// Get Open Ticket Report view
        /// </summary>
        /// <returns>return view</returns>
        public ActionResult Report_TicketPending()
        {
            objLog.AddLogFile("Report_TicketPending", DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
            try
            {
                //Getting login user's id, name and utc minutes from session
                _LoginUserId = Session["UserId"].ToString();
                _LoginUserName = Session["UserName"].ToString();
                _timeOffSetMinutes = Session["UtcMinute"].ToString();
                _LoginUserRole = Session["UserRole"].ToString();


                ViewBag.SecurityToken = _securityToken;
                ViewBag.Userid = _LoginUserId;
                ViewBag.UserName = _LoginUserName;
                ViewBag.UtcMinutes = _timeOffSetMinutes;
                ViewBag.UserRole = _LoginUserRole.ToLower();
                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                return View();
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Report_TicketPending", ex.Message, path, errorlogtf);
                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                throw ex;
            }
        }

        /// <summary>
        /// Show grid of open tickets
        /// </summary>
        /// <param name="userId">String representation of login user id</param>
        /// <returns>return partial view of open tickets</returns>
        public ActionResult Report_TicketPending_Grid(string userId)
        {
            objLog.AddLogFile("Report_TicketPending_Grid", DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
            try
            {
                objReportRepository = new ReportRepository();

                //Get list of open ticket
                TicketRequestModel oDummyTicketList = objReportRepository.GetDummyTicketsList(userId);
                List<Models.Report.DummyOpenTicketDetail> oList = oDummyTicketList.DummyTicketList;


                ViewBag.pageSize = _pageSize;
                ViewBag.UserRole = _LoginUserRole.ToLower();
                //ViewBag.total = totalCount;
                //ViewBag.ticketStatus = ticketStatus;
                //ViewBag.userId = userId;

                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                return PartialView(oList);
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Report_TicketPending_Grid", ex.Message, path, errorlogtf);
                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                throw ex;
            }
        }


        #endregion


        #region kam tickets close report

        /// <summary>
        /// Get Close Ticket Report view
        /// </summary>
        /// <returns>return view</returns>
        public ActionResult Report_KamTickets_Close()
        {
            objLog.AddLogFile("Report_KamTickets_Close", DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
            try
            {
                //Getting login user's id, name and utc minutes from session
                _LoginUserId = Session["UserId"].ToString();
                _LoginUserName = Session["UserName"].ToString();
                _timeOffSetMinutes = Session["UtcMinute"].ToString();
                _LoginUserRole = Session["UserRole"].ToString();


                ViewBag.SecurityToken = _securityToken;
                ViewBag.Userid = _LoginUserId;
                ViewBag.UserName = _LoginUserName;
                ViewBag.UtcMinutes = _timeOffSetMinutes;
                ViewBag.UserRole = _LoginUserRole;

                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                return View();
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Report_KamTickets_Close", ex.Message, path, errorlogtf);
                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                throw ex;
            }
        }

        /// <summary>
        /// Show grid of close tickets
        /// </summary>
        /// <param name="userId">String representation of login user id</param>
        /// <param name="startDate">String representation of start date</param>
        /// <param name="endDate">String representation of end date</param>
        /// <param name="ticketStatus">String representation of ticket status</param>
        /// <returns>return partial view of close tickets</returns>
        public ActionResult Report_KamTickets_Close_Grid(string userId, string startDate, string endDate, string ticketStatus)
        {
            objLog.AddLogFile("Report_KamTickets_Close_Grid", DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
            try
            {
                objReportRepository = new ReportRepository();
                //Adding time to start date and end date
                string fromDate = startDate + " " + DateTime.Now.ToString(ConfigurationManager.AppSettings["startTimeFormat"]);
                string toDate = endDate + " " + DateTime.Now.ToString(ConfigurationManager.AppSettings["endTimeFormat"]);

                //Getting list of close ticket list
                TicketRequestModel oTicketKamFullList = objReportRepository.GetKamTicketsList(userId, fromDate, toDate, _pageSize, 0, ticketStatus, null);

                //Fetching ticket list from close ticket list
                List<TicketOpenModel> oList = oTicketKamFullList.TicketList;


                //Server side paging, Get total count of tickets 
                TicketRequestModel oTicketKamCount = objReportRepository.GetKamTicketsList(userId, fromDate, toDate, _pageSize, 0, "count", null);

                Int32 totalCount = Convert.ToInt32(oTicketKamCount.TicketCount);

                ViewBag.pageSize = _pageSize;
                ViewBag.total = totalCount;
                ViewBag.ticketStatus = ticketStatus;
                ViewBag.startDate = fromDate;
                ViewBag.endDate = toDate;
                ViewBag.userId = userId;


                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                return PartialView(oList);
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Report_KamTickets_Close_Grid", ex.Message, path, errorlogtf);
                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                throw ex;
            }

        }

        /// <summary>
        /// Server side paging on close ticket report
        /// </summary>
        /// <param name="request">data source request</param>
        /// <param name="userId">login user id</param>
        /// <param name="startDate">from data</param>
        /// <param name="endDate">to date</param>
        /// <param name="ticketStatus">ticket status</param>
        /// <param name="total">total rows to be get</param>
        /// <returns>return list of close tickets</returns>
        public ActionResult Report_KamTickets_Close_Pager([DataSourceRequest] DataSourceRequest request, string userId, string startDate, string endDate, string ticketStatus, int total)
        {
            objLog.AddLogFile("Report_KamTickets_Close_Pager", DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
            try
            {
                string query = null;
                if (request.Filters.Count > 0)
                {
                    // extract filter from request
                    var filterData = (System.Web.HttpContext.Current.Request.Params[9]);
                    // get query from filter object,
                    query = FilterKendoGrid.CreateFilterQuery(filterData);
                }
                objReportRepository = new ReportRepository();

                //Getting list of close ticket list
                TicketRequestModel oTicketKamFullList = objReportRepository.GetKamTicketsList(userId, startDate, endDate, request.PageSize, request.PageSize * (request.Page - 1), ticketStatus, query);

                //Fetching ticket list from close ticket list
                List<TicketOpenModel> oList = oTicketKamFullList.TicketList;


                //Server side paging, Get total count of tickets 
                TicketRequestModel oTicketKamCount = objReportRepository.GetKamTicketsList(userId, startDate, endDate, request.PageSize, request.PageSize * (request.Page - 1), "count", query);

                Int32 totalCount = Convert.ToInt32(oTicketKamCount.TicketCount);

                DataSourceResult result = oList.ToDataSourceResult(request);
                //check if filters are applied than total count fetched from server
                if (query == null) { result.Total = total; } else { result.Total = totalCount; }

                //send data to kendo grid 
                result.Data = oList;
                return Json(result);
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Report_KamTickets_Close_Pager", ex.Message, path, errorlogtf);
                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                throw ex;
            }
        }

        /// <summary>
        /// Export to excel Open and Close Ticket Report
        /// </summary>
        /// <param name="UserId">Login user id</param>
        /// <param name="startDate">From Date</param>
        /// <param name="endDate">To Date</param>
        /// <param name="ticketStatus">Ticket Status(Open or Close)</param>
        /// <returns>Returns excel file</returns>
        [HttpPost]
        public string Report_KamTickets_Close_ExportToExcel(string userId, string startDate, string endDate, string ticketStatus)
        {
            objLog.AddLogFile("Ticket_Close_Open_ExportToExcel", DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
            try
            {
                string filename = null;
                string templatePath = null;
                objReportRepository = new ReportRepository();

                string fromDate = "01 jan 1900";
                string toDate = DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]);
                if (startDate != "" && endDate != "")
                {
                    fromDate = startDate + " " + DateTime.Now.ToString(ConfigurationManager.AppSettings["startTimeFormat"]);
                    toDate = endDate + " " + DateTime.Now.ToString(ConfigurationManager.AppSettings["endTimeFormat"]);
                }

                //string fromDate = startDate + " " + DateTime.Now.ToString(ConfigurationManager.AppSettings["startTimeFormat"]);
                //string toDate = endDate + " " + DateTime.Now.ToString(ConfigurationManager.AppSettings["endTimeFormat"]);

                //Getting list of close ticket list
                TicketRequestModel oTicketKamFullList = objReportRepository.GetKamTicketsList(userId, fromDate, toDate, 1000000, 0, ticketStatus, null);

                //Fetching ticket list from close ticket list
                List<TicketOpenModel> oList = oTicketKamFullList.TicketList;

                DataTable OpenTicketTable = oList.ToDataTable();

                //Server side paging, Get total count of tickets 
                Int32 OpenTicketTableColumnCount = OpenTicketTable.Columns.Count - 1;
                for (var count = OpenTicketTableColumnCount; count >= 11; count--)
                {
                    OpenTicketTable.Columns.RemoveAt(count);
                }

                //if (ticketStatus.ToLower().Trim() == "open")
                //{
                //    OpenTicketTable.Columns.RemoveAt(13);
                //    OpenTicketTable.Columns.RemoveAt(12);
                //}
                //else
                //{
                //    OpenTicketTable.Columns.RemoveAt(14);
                //}

                // getting required dataset
                DataSet ds = new DataSet();
                ds.Tables.Add(OpenTicketTable);

                //if (ticketStatus == "close")
                //{
                //    ds.Tables[0].Columns.RemoveAt(1);
                //}
                //else if (ticketStatus == "open")
                //{
                //    ds.Tables[0].Columns.RemoveAt(ds.Tables[0].Columns.Count - 1);
                //}

                //================================ Excel Functionality ===================================//
                ExcelUtility objExcelUtility = new ExcelHelper.ExcelUtility();
                List<WorkbookMappingModel> workbokkMapping = new List<WorkbookMappingModel>();
                if (ticketStatus == "open")
                {
                    filename = "OpenTicket_" + DateTime.Now.ToString("ddMMMyyyyhhmmss") + ".xlsx";
                    workbokkMapping.Add(new WorkbookMappingModel { DataTableName = ds.Tables[0].TableName, WorkSheetName = "Open Ticket", StartColumnName = "A", StartRowNumber = 2, WorkSheetNumber = 1, AutoFit = false });
                    templatePath = Server.MapPath(ConfigurationManager.AppSettings["OpenTicketReportTemplate"].ToString());
                }
                else
                {
                    filename = "FleetManagerCloseTicket_" + DateTime.Now.ToString("ddMMMyyyyhhmmss") + ".xlsx";
                    workbokkMapping.Add(new WorkbookMappingModel { DataTableName = ds.Tables[0].TableName, WorkSheetName = "Fleet Manager Close Ticket", StartColumnName = "A", StartRowNumber = 2, WorkSheetNumber = 1, AutoFit = false });
                    templatePath = Server.MapPath(ConfigurationManager.AppSettings["CloseTicketReportTemplate"].ToString());
                }
                string pathToExcelFile = _exportLocation + filename;
        string saveAs = Server.MapPath(_excelExportPathOnServer + filename);
        bool isCreated = CreateExcelFile.CreateExcelDocument(ds, saveAs);
        // ExcelHelper.StatusModel result = objExcelUtility.ExportToExcel(ds, templatePath, workbokkMapping, saveAs, false);
        //================================ Excel Functionality End ===================================//
        if (isCreated == true) { return pathToExcelFile; }
        else { return "error"; }
      }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Ticket_Close_Open_ExportToExcel", ex.Message, path, errorlogtf);
                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                throw ex;
            }
        }

        #endregion

        #region kam tickets open report

        /// <summary>
        /// Get Open Ticket Report view
        /// </summary>
        /// <returns>return view</returns>
        public ActionResult Report_KamTickets_Open()
        {
            objLog.AddLogFile("Report_KamTickets_Open", DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
            try
            {
                //Getting login user's id, name and utc minutes from session
                _LoginUserId = Session["UserId"].ToString();
                _LoginUserName = Session["UserName"].ToString();
                _timeOffSetMinutes = Session["UtcMinute"].ToString();

                _LoginUserRole = Session["UserRole"].ToString();


                ViewBag.SecurityToken = _securityToken;
                ViewBag.Userid = _LoginUserId;
                ViewBag.UserName = _LoginUserName;
                ViewBag.UtcMinutes = _timeOffSetMinutes;
                ViewBag.UserRole = _LoginUserRole;
                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                return View();
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Report_KamTickets_Open", ex.Message, path, errorlogtf);
                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                throw ex;
            }
        }

        /// <summary>
        /// Show grid of open tickets
        /// </summary>
        /// <param name="userId">String representation of login user id</param>
        /// <param name="startDate">String representation of start date</param>
        /// <param name="endDate">String representation of end date</param>
        /// <param name="limit">String representation of limit of pages</param>
        /// <param name="offset">String representation of offset</param>
        /// <param name="ticketStatus">String representation of ticket status</param>
        /// <returns>return partial view of open tickets</returns>
        public ActionResult Report_KamTickets_Open_Grid(string userId, string startDate, string endDate, string ticketStatus)
        {
            objLog.AddLogFile("Report_KamTickets_Open_Grid", DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
            try
            {
                objReportRepository = new ReportRepository();

                string fromDate = null;
                string toDate = null;

                //string fromDate = "01 jan 1900";
                //string toDate = DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]);
                //if (startDate != "" && endDate != "")
                //{
                //    fromDate = startDate + " " + DateTime.Now.ToString(ConfigurationManager.AppSettings["startTimeFormat"]);
                //    toDate = endDate + " " + DateTime.Now.ToString(ConfigurationManager.AppSettings["endTimeFormat"]);
                //}

                //Get list of open ticket
                TicketRequestModel oTicketKamFullList = objReportRepository.GetKamTicketsList(userId, fromDate, toDate, _pageSize, 0, ticketStatus, null);

                //Fetching ticket list from close ticket list
                List<TicketOpenModel> oList = oTicketKamFullList.TicketList;

                ViewBag.pageSize = _pageSize;
                //ViewBag.total = totalCount;
                ViewBag.ticketStatus = ticketStatus;
                ViewBag.startDate = fromDate;
                ViewBag.endDate = toDate;
                ViewBag.userId = userId;

                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                return PartialView(oList);
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Report_KamTickets_Open_Grid", ex.Message, path, errorlogtf);
                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                throw ex;
            }
        }

    #endregion

    #region Consolidated Report New

    /// <summary>
    /// Get Consolidated Report view
    /// </summary>
    /// <returns>return view</returns>
    public ActionResult ConsolidatedReportNew()
    {
      objLog.AddLogFile("Report_ConsolidatedReport", DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
      try
      {
        objUserInventoryRepository = new UserInventoryRepository();

        //Getting login user's id, name and utc minutes from session
        _LoginUserId = Session["UserId"].ToString();
        _LoginUserName = Session["UserName"].ToString();
        _timeOffSetMinutes = Session["UtcMinute"].ToString();

        ViewBag.SecurityToken = _securityToken;
        ViewBag.Userid = _LoginUserId;
        ViewBag.UserName = _LoginUserName;
        ViewBag.UtcMinutes = _timeOffSetMinutes;

        //Getting Organization list user wise
        List<OrganizationModel> oOrganizationList = objUserInventoryRepository.GetOrganizationList();
        List<SelectListItem> oOrganizationNameList = new List<SelectListItem>();
        oOrganizationNameList.Add(new SelectListItem { Text = "All", Value = "" });
        foreach (OrganizationModel items in oOrganizationList)
        {
          oOrganizationNameList.Add(new SelectListItem { Text = items.OrganizationName, Value = items.Id.ToString() });
        }

        objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
        return View(oOrganizationNameList.OrderBy(o => o.Text));
      }
      catch (Exception ex)
      {
        objLog.ErrorLogFile("Report_ConsolidatedReport", ex.Message, path, errorlogtf);
        throw ex;
      }
    }

    /// <summary>
    /// Show Consolidated Report grid with chart
    /// </summary>
    /// <param name="userId">User ID</param>
    /// <param name="startDate">From Date</param>
    /// <param name="endDate">To Date</param>
    /// <param name="organization">organization</param>
    /// <param name="vehicleTagging">vehicle tagging</param>
    /// <returns>return table</returns>
    public ActionResult ConsolidatedReport_Grid_New(string userId, string startDate, string endDate, string organization, string vehicleTagging, string filterType)
    {
      objLog.AddLogFile("Reports_ConsolidatedReport_Grid", DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
      try
      {
        objReportRepository = new ReportRepository();
        //Convert date into datetime format
        string fromDate = startDate + " " + DateTime.Now.ToString(ConfigurationManager.AppSettings["startTimeFormat"]);
        string toDate = endDate + " " + DateTime.Now.ToString(ConfigurationManager.AppSettings["endTimeFormat"]);

        //Get consolidated report data
       // List<ReportOpenTicketModel> oConsolidatedReportList = objReportRepository.GetConsolidatedDataNew(userId, fromDate, toDate, _pageSize, 0, "data", null, organization, vehicleTagging, filterType); List<ReportOpenTicketModel> oConsolidatedReportList = objReportRepository.GetConsolidatedDataNew(userId, fromDate, toDate, _pageSize, 0, "data", null, organization, vehicleTagging, filterType);
        List<ReportOpenTicketModel> oConsolidatedReportList = objReportRepository.GetConsolidatedData(userId, fromDate, toDate, _pageSize, 0, "data", null, organization, vehicleTagging, filterType,"new");

        List<ConsolidatedReportModel> oList = new List<ConsolidatedReportModel>();
        List<ConsolidatedReportTimeSlot> oCountTicketCloseInTimeSlotList = new List<ConsolidatedReportTimeSlot>();
        foreach (var item in oConsolidatedReportList)
        {
          oList.AddRange(item.ConsolidatedReportModelList);
        }

        foreach (var item in oList)
        {
          item.complaints = (item.complaints == null) ? "" : ("<ol><li>" + item.complaints + "</li></ol>");
          item.suggestion = (item.suggestion == null) ? "" : ("<ol><li>" + item.suggestion + "</li></ol>");
          if (item.complaints.IndexOf(",") != -1)
          {
            item.complaints = item.complaints.Replace(@",", @"</li><li>");
            // item.complaints = "<ol><li>" + item.complaints + "</li></ol>";
          }
          if (item.suggestion.IndexOf(",") != -1)
          {
            item.suggestion = item.suggestion.Replace(@",", @"</li><li>");
            //item.suggestion = "<ol><li>" + item.suggestion + "</li></ol>";
          }
        }


        //Get count of consolidated report
        List<ReportOpenTicketModel> oConsolidatedReportCount = objReportRepository.GetConsolidatedData(userId, fromDate, toDate, _pageSize, 0, "count", null, organization, vehicleTagging, filterType,"old");

        Int32 totalCount = 0;
        foreach (var item in oConsolidatedReportCount)
        {
          totalCount = item.TicketCount;
        }




        ViewBag.pageSize = _pageSize;
        ViewBag.total = totalCount;
        ViewBag.startDate = fromDate;
        ViewBag.endDate = toDate;
        ViewBag.userId = userId;
        ViewBag.organization = organization;
        ViewBag.vehicleTagging = vehicleTagging;

        objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
        return PartialView(oList);
      }
      catch (Exception ex)
      {
        objLog.ErrorLogFile("Reports_ConsolidatedReport_Grid", ex.Message, path, errorlogtf);
        throw ex;
      }

    }

    /// <summary>
    /// Server side paging on consolidated report
    /// </summary>
    /// <param name="request">data source request</param>
    /// <param name="userId">login user id</param>
    /// <param name="startDate">from data</param>
    /// <param name="endDate">to date</param>
    /// <param name="total">total rows to be get</param>
    /// <param name="organization">organization</param>
    /// <param name="vehicleTagging">vehicle tagging</param>
    /// <returns>return list of consolidated report</returns>
    public ActionResult ConsolidatedReport_Pager_New([DataSourceRequest] DataSourceRequest request, string userId, string startDate, string endDate, int total, string organization, string vehicleTagging, string filterType)
    {
      objLog.AddLogFile("Report_ConsolidatedReport_Pager", DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
      try
      {
        string query = null;
        if (request.Filters.Count > 0)
        {
          // extract filter from request
          var filterData = (System.Web.HttpContext.Current.Request.Params["filter"]);
          // get query from filter object,
          query = FilterKendoGrid.CreateFilterQuery(filterData);
        }
        objReportRepository = new ReportRepository();

        List<ReportOpenTicketModel> oConsolidatedReportList = objReportRepository.GetConsolidatedDataNew(userId, startDate, endDate, request.PageSize, request.PageSize * (request.Page - 1), "data", query, organization, vehicleTagging, filterType);
        List<ConsolidatedReportModel> oList = new List<ConsolidatedReportModel>();
        foreach (var item in oConsolidatedReportList)
        {
          oList.AddRange(item.ConsolidatedReportModelList);
        }


        foreach (var item in oList)
        {
          item.complaints = (item.complaints == null) ? "" : ("<ol><li>" + item.complaints + "</li></ol>");
          item.suggestion = (item.suggestion == null) ? "" : ("<ol><li>" + item.suggestion + "</li></ol>");
          if (item.complaints.IndexOf(",") != -1)
          {
            item.complaints = item.complaints.Replace(@",", @"</li><li>");
            // item.complaints = "<ol><li>" + item.complaints + "</li></ol>";
          }
          if (item.suggestion.IndexOf(",") != -1)
          {
            item.suggestion = item.suggestion.Replace(@",", @"</li><li>");
            //item.suggestion = "<ol><li>" + item.suggestion + "</li></ol>";
          }
        }
        //Get count of consolidated report
        List<ReportOpenTicketModel> oConsolidatedReportCount = objReportRepository.GetConsolidatedData(userId, startDate, endDate, _pageSize, 0, "count", query, organization, vehicleTagging, filterType, "old");

        Int32 totalCount = 0;
        foreach (var item in oConsolidatedReportCount)
        {
          totalCount = item.TicketCount;
        }

        DataSourceResult result = oList.ToDataSourceResult(request);
        result.Total = totalCount;
        result.Data = oList;
        return Json(result);
      }
      catch (Exception ex)
      {
        objLog.ErrorLogFile("Report_ConsolidatedReport_Pager", ex.Message, path, errorlogtf);
        throw ex;
      }
    }
    #endregion


    #region Reassignment report
    public ActionResult ReassignmentReport()
    {
      objLog.AddLogFile("Report_ReassignmentReport", DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
      try
      {
        objUserInventoryRepository = new UserInventoryRepository();

        //Getting login user's id, name and utc minutes from session
        _LoginUserId = Session["UserId"].ToString();
        _LoginUserName = Session["UserName"].ToString();
        _timeOffSetMinutes = Session["UtcMinute"].ToString();

        ViewBag.SecurityToken = _securityToken;
        ViewBag.Userid = _LoginUserId;
        ViewBag.UserName = _LoginUserName;
        ViewBag.UtcMinutes = _timeOffSetMinutes;

        //Getting Organization list user wise
        List<OrganizationModel> oOrganizationList = objUserInventoryRepository.GetOrganizationList();
        List<SelectListItem> oOrganizationNameList = new List<SelectListItem>();
        oOrganizationNameList.Add(new SelectListItem { Text = "All", Value = "" });
        foreach (OrganizationModel items in oOrganizationList)
        {
          oOrganizationNameList.Add(new SelectListItem { Text = items.OrganizationName, Value = items.Id.ToString() });
        }

        objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
        return View(oOrganizationNameList.OrderBy(o => o.Text));
      }
      catch (Exception ex)
      {
        objLog.ErrorLogFile("Report_ReassignmentReport", ex.Message, path, errorlogtf);
        throw ex;
      }
    }

    #endregion



    #region DTC report
    public ActionResult DTCReport()
    {
      objLog.AddLogFile("Report_DTCReport", DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
      try
      {
        objUserInventoryRepository = new UserInventoryRepository();

        //Getting login user's id, name and utc minutes from session
        _LoginUserId = Session["UserId"].ToString();
        _LoginUserName = Session["UserName"].ToString();
        _timeOffSetMinutes = Session["UtcMinute"].ToString();

        ViewBag.SecurityToken = _securityToken;
        ViewBag.Userid = _LoginUserId;
        ViewBag.UserName = _LoginUserName;
        ViewBag.UtcMinutes = _timeOffSetMinutes;

        //Getting Organization list user wise
        List<OrganizationModel> oOrganizationList = objUserInventoryRepository.GetOrganizationList();
        List<SelectListItem> oOrganizationNameList = new List<SelectListItem>();
        oOrganizationNameList.Add(new SelectListItem { Text = "All", Value = "" });
        foreach (OrganizationModel items in oOrganizationList)
        {
          oOrganizationNameList.Add(new SelectListItem { Text = items.OrganizationName, Value = items.Id.ToString() });
        }

        objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
        return View(oOrganizationNameList.OrderBy(o => o.Text));
      }
      catch (Exception ex)
      {
        objLog.ErrorLogFile("Report_ReassignmentReport", ex.Message, path, errorlogtf);
        throw ex;
      }
    }

    #endregion
    #endregion

    #region Driver Score Report

    /// <summary>
    /// Get Open Ticket Report view
    /// </summary>
    /// <returns>return view</returns>
    public ActionResult Report_DriverScore()
        {
            objLog.AddLogFile("Report_DriverScore", DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
            try
            {
                //Getting login user's id, name and utc minutes from session
                _LoginUserId = Session["UserId"].ToString();
                _LoginUserName = Session["UserName"].ToString();
                _timeOffSetMinutes = Session["UtcMinute"].ToString();

                _LoginUserRole = Session["UserRole"].ToString();


                ViewBag.SecurityToken = _securityToken;
                ViewBag.Userid = _LoginUserId;
                ViewBag.UserName = _LoginUserName;
                ViewBag.UtcMinutes = _timeOffSetMinutes;
                ViewBag.UserRole = _LoginUserRole;
                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                return View();
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Report_DriverScore", ex.Message, path, errorlogtf);
                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                throw ex;
            }
        }


        #region Van score

        /// <summary>
        /// get all van score
        /// </summary>
        /// <returns>return view</returns>
        public ActionResult Report_GetAllVansScore()
        {
            try
            {
                //Getting login user's id, name and utc minutes from session
                _LoginUserId = Session["UserId"].ToString();
                _LoginUserName = Session["UserName"].ToString();
                _UtcMinutes = Convert.ToInt16(Session["UtcMinute"].ToString());

                ReportRepository oReportRepository = new ReportRepository();
                ScoreRequestModel model = new ScoreRequestModel();
                model = oReportRepository.GetVanScoreList();
                ViewBag.pageSize = _pageSize;

                return PartialView(model.ClosedTicketList);
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Report_ShowEosCallCount", ex.Message, path, errorlogtf);
                throw ex;
            }
        }

        /// <summary>
        /// get score report of a van or compare report of more than two vans
        /// </summary>
        /// <param name="vans">van/vans string</param>
        /// <param name="fromDate">start date</param>
        /// <param name="toDate">end date</param>
        /// <returns>compare report of two or more van</returns>
        public ActionResult Report_CompareVansScore(string vans, string fromDate, string toDate)
        {
            try
            {
                fromDate = DateTime.Now.AddMonths(-1).ToString("dd MMM yyyy");
                toDate = DateTime.Now.ToString("dd MMM yyyy");
                //Getting login user's id, name and utc minutes from session
                _LoginUserId = Session["UserId"].ToString();
                _LoginUserName = Session["UserName"].ToString();
                _UtcMinutes = Convert.ToInt16(Session["UtcMinute"].ToString());
                ViewBag.pageSize = _pageSize;

                ReportRepository oReportRepository = new ReportRepository();
                ScoreRequestModel model = new ScoreRequestModel();
                model = oReportRepository.GetVansScoresCompareReport(vans, fromDate, toDate);

                return PartialView(model);
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Report_ShowEosCallCount", ex.Message, path, errorlogtf);
                throw ex;
            }
        }

        #endregion

        #region dealer score

        /// <summary>
        /// Get all dealer score report
        /// </summary>
        /// <returns>partial view</returns>
        public ActionResult Report_GetAllDealersScore()
        {
            try
            {
                //Getting login user's id, name and utc minutes from session
                _LoginUserId = Session["UserId"].ToString();
                _LoginUserName = Session["UserName"].ToString();
                _UtcMinutes = Convert.ToInt16(Session["UtcMinute"].ToString());

                ReportRepository oReportRepository = new ReportRepository();
                ScoreRequestModel model = new ScoreRequestModel();
                model = oReportRepository.GetDealerScoreList();
                ViewBag.pageSize = _pageSize;

                return PartialView(model.ClosedTicketList);
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Report_ShowEosCallCount", ex.Message, path, errorlogtf);
                throw ex;
            }
        }

        /// <summary>
        /// get score report of a dealer or compare report of more than two dealers
        /// </summary>
        /// <param name="dealers">dealer/dealers string</param>
        /// <param name="fromDate">start date</param>
        /// <param name="toDate">end date</param>
        /// <returns>compare report of two or more dealers</returns>
        public ActionResult Report_CompareDealersScore(string dealers, string fromDate, string toDate)
        {
            try
            {
                fromDate = DateTime.Now.AddMonths(-1).ToString("dd MMM yyyy");
                toDate = DateTime.Now.ToString("dd MMM yyyy");
                //Getting login user's id, name and utc minutes from session
                _LoginUserId = Session["UserId"].ToString();
                _LoginUserName = Session["UserName"].ToString();
                _UtcMinutes = Convert.ToInt16(Session["UtcMinute"].ToString());
                ViewBag.pageSize = _pageSize;

                dealerScoreCardScore dealerScoreScore = new dealerScoreCardScore();
                dealerScoreScore.Score = "";

                dealerScoreCardDate dealerScoreCardDate = new dealerScoreCardDate();
                dealerScoreCardDate.RecordDate = "";

                ReportRepository oReportRepository = new ReportRepository();
                ScoreRequestModel model = new ScoreRequestModel();
                dealerScoreCard modelScoreCard = new dealerScoreCard();
                List<dealerScoreCard> listScoreCard = new List<dealerScoreCard>();
                EosScoreCardModel modelDealerScore = new EosScoreCardModel();
                model = oReportRepository.GetDealersScoresCompareReport(dealers, fromDate, toDate);


                //for (var count = 0; count < model.ClosedTicketList.Count; count++)
                //{
                //    if (count == 0)
                //    {
                //        dealerScoreScore.Score += model.ClosedTicketList[count].Score;
                //        dealerScoreCardDate.RecordDate += model.ClosedTicketList[count].RecordDate;
                //    }
                //    else
                //    {
                //        dealerScoreScore.Score += " ," + model.ClosedTicketList[count].Score;
                //        dealerScoreCardDate.RecordDate += " ," + model.ClosedTicketList[count].RecordDate;
                //    }

                //}
                //var ss = dealerScoreScore.Score.Split(new string[] { ", " }, StringSplitOptions.None);

                //modelScoreCard.Score = dealerScoreScore.Score.Split(new string[] { ", " }, StringSplitOptions.None);
                //modelScoreCard.RecordDate = dealerScoreCardDate.RecordDate.Split(new string[] { ", " }, StringSplitOptions.None);

                //listScoreCard.Add(new dealerScoreCard
                //    {
                //        Score = modelScoreCard.Score,
                //        RecordDate = modelScoreCard.RecordDate
                //    });

                //modelDealerScore.dealerScoreCard = listScoreCard;

                return PartialView(model);
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Report_ShowEosCallCount", ex.Message, path, errorlogtf);
                throw ex;
            }
        }

        #endregion

        #region ticket score


        /// <summary>
        /// Get Close Ticket Report view
        /// </summary>
        /// <returns>return view</returns>
        public ActionResult Report_GetAllTicketScore()
        {
            objLog.AddLogFile("Report_GetAllTicketScore", DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
            try
            {
                //Getting login user's id, name and utc minutes from session
                _LoginUserId = Session["UserId"].ToString();
                _LoginUserName = Session["UserName"].ToString();
                _timeOffSetMinutes = Session["UtcMinute"].ToString();
                _LoginUserRole = Session["UserRole"].ToString();


                ViewBag.SecurityToken = _securityToken;
                ViewBag.Userid = _LoginUserId;
                ViewBag.UserName = _LoginUserName;
                ViewBag.UtcMinutes = _timeOffSetMinutes;
                ViewBag.UserRole = _LoginUserRole;

                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                return PartialView();
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Reports_Ticket_Close", ex.Message, path, errorlogtf);
                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                throw ex;
            }
        }

        /// <summary>
        /// Show grid of close tickets
        /// </summary>
        /// <param name="userId">String representation of login user id</param>
        /// <param name="startDate">String representation of start date</param>
        /// <param name="endDate">String representation of end date</param>
        /// <param name="ticketStatus">String representation of ticket status</param>
        /// <returns>return partial view of close tickets</returns>
        public ActionResult Report_GetAllTicketScoreGrid(string userId, string startDate, string endDate, string ticketStatus)
        {
            objLog.AddLogFile("Report_GetAllTicketScore", DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
            try
            {
                objReportRepository = new ReportRepository();
                //Adding time to start date and end date
                string fromDate = startDate + " " + DateTime.Now.ToString(ConfigurationManager.AppSettings["startTimeFormat"]);
                string toDate = endDate + " " + DateTime.Now.ToString(ConfigurationManager.AppSettings["endTimeFormat"]);

                //Getting list of close ticket list
                List<ReportOpenTicketModel> oTicketOpenFullList = objReportRepository.GetTicketScoreList(userId, fromDate, toDate, _pageSize, 0, ticketStatus, null);

                //Fetching ticket list from close ticket list
                List<TicketListForScore> oList = new List<TicketListForScore>();
                foreach (var item in oTicketOpenFullList)
                {
                    oList.AddRange(item.TicketScoreList);
                }

                //Server side paging, Get total count of tickets 
                List<ReportOpenTicketModel> oTicketCloseCount = objReportRepository.GetOpenTicketsList(userId, fromDate, toDate, _pageSize, 0, "count", null,null);

                Int32 totalCount = 0;
                foreach (var item in oTicketCloseCount)
                {
                    totalCount = item.TicketCount;
                }

                ViewBag.pageSize = _pageSize;
                ViewBag.total = totalCount;
                ViewBag.ticketStatus = ticketStatus;
                ViewBag.startDate = fromDate;
                ViewBag.endDate = toDate;
                ViewBag.userId = userId;


                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                return PartialView(oList);
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Reports_Ticket_Close_Grid", ex.Message, path, errorlogtf);
                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                throw ex;
            }

        }

        /// <summary>
        /// Server side paging on close ticket report
        /// </summary>
        /// <param name="request">data source request</param>
        /// <param name="userId">login user id</param>
        /// <param name="startDate">from data</param>
        /// <param name="endDate">to date</param>
        /// <param name="ticketStatus">ticket status</param>
        /// <param name="total">total rows to be get</param>
        /// <returns>return list of close tickets</returns>
        public ActionResult Report_GetAllTicketScoreeGrid_Pager([DataSourceRequest] DataSourceRequest request, string userId, string startDate, string endDate, string ticketStatus, int total)
        {
            objLog.AddLogFile("Report_GetAllTicketScoreeGrid_Pager", DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
            try
            {
                string query = null;
                if (request.Filters.Count > 0)
                {
                    // extract filter from request
                    var filterData = (System.Web.HttpContext.Current.Request.Params[9]);
                    // get query from filter object,
                    query = FilterKendoGrid.CreateFilterQuery(filterData);
                }
                objReportRepository = new ReportRepository();

                //Getting list of close ticket list
                List<ReportOpenTicketModel> oTicketOpenFullList = objReportRepository.GetTicketScoreList(userId, startDate, endDate, request.PageSize, request.PageSize * (request.Page - 1), ticketStatus, query);

                //Fetching ticket list from close ticket list
                List<TicketListForScore> oList = new List<TicketListForScore>();
                foreach (var item in oTicketOpenFullList)
                {
                    oList.AddRange(item.TicketScoreList);
                }

                //Server side paging, Get total count of tickets 
                List<ReportOpenTicketModel> oTicketCloseCount = objReportRepository.GetOpenTicketsList(userId, startDate, endDate, request.PageSize, request.PageSize * (request.Page - 1), "count", query,null);

                Int32 totalCount = 0;
                foreach (var item in oTicketCloseCount)
                {
                    totalCount = item.TicketCount;
                }

                DataSourceResult result = oList.ToDataSourceResult(request);
                //check if filters are applied than total count fetched from server
                if (query == null) { result.Total = total; } else { result.Total = totalCount; }

                //send data to kendo grid 
                result.Data = oList;
                return Json(result);
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Report_GetAllTicketScoreeGrid_Pager", ex.Message, path, errorlogtf);
                objLog.AddLogFile(DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
                throw ex;
            }
        }



        #endregion

        #endregion

        //------------------------------ added on 09-03-2021 start---------------------------------------------
        [HttpPost]
        public string DummyCancelledTicketsExportToExcel()
        {

            objLog.AddLogFile("Report_CancelledDummyTickets_ExportToCSV", DateTime.Now.ToString(ConfigurationManager.AppSettings["dateTimeFormat"]), path, logtf);
            try
            {
                string fileName = null;
                objReportRepository = new ReportRepository();
                //Get cancelled dummy report data                
                List<CancelledDraftTicketReportModel> oCancelledDraftTicketReport = objReportRepository.GetCancelledDummyList();

                List<GODATA.Models.Report.CancelledDraftTicketModel> oList = new List<GODATA.Models.Report.CancelledDraftTicketModel>();
                foreach (var item in oCancelledDraftTicketReport)
                {
                    oList.AddRange(item.CancelledDraftTicketList);
                }

                DataTable CancelledDummyDataTable = oList.ToDataTable();

                // getting required dataset
                DataSet ds = new DataSet();
                ds.Tables.Add(CancelledDummyDataTable);
                ds.Tables[0].Columns[11].SetOrdinal(11);

                //Remove columns
                ds.Tables[0].Columns.Remove("Token");
                ds.Tables[0].Columns.Remove("Message");
                ds.Tables[0].Columns.Remove("UtcMinute");


                //Give column names 
                ds.Tables[0].Columns[0].ColumnName = "Draft Ticket Id";
                ds.Tables[0].Columns[1].ColumnName = "Vehicle Registration Number";
                ds.Tables[0].Columns[2].ColumnName = "Chassis Number";
                ds.Tables[0].Columns[3].ColumnName = "Comments";
                ds.Tables[0].Columns[4].ColumnName = "Contact Number";
                ds.Tables[0].Columns[5].ColumnName = "Driver Name";
                ds.Tables[0].Columns[6].ColumnName = "Kam User";
                ds.Tables[0].Columns[7].ColumnName = "Creation Time";
                ds.Tables[0].Columns[8].ColumnName = "Toll Free No Source";
                ds.Tables[0].Columns[9].ColumnName = "Ticket Cancel Reason";
                ds.Tables[0].Columns[10].ColumnName = "Ticket Cancel Remark";

                fileName = "DummyCancelReport" + DateTime.Now.ToString("ddMMMyyyyhhmmss") + ".xlsx";
                string SaveCsvAs = Server.MapPath(_excelExportPathOnServer + fileName);

                bool isCreated = CreateExcelFile.CreateExcelDocument(ds, SaveCsvAs);
                if (isCreated == true) { return _exportLocation + fileName; }
                else { return "error"; }
            }
            catch (Exception ex)
            {
                objLog.ErrorLogFile("Report_DummyCancelReport_ExportToCSV", ex.Message, path, errorlogtf);
                throw ex;
            }
        }

        //------------------------------ added on 09-03-2021 end ---------------------------------------------
    }

}