671 lines
24 KiB
HTML
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<h1 class="file-heading">File: Ticket\manageEscalation.js</h1>
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<pre class="code prettyprint linenums">
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/*================================================================================================================\
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+
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+ Project : GoData-VECV
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+ Filename : manageEscalation.js
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+ Module Name : Ticket
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+ Purpose : For Manage Escalation CRUD.
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+ Coded By : Parul Gupta
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+
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+================================================================================================================*/
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/**
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* For manage escalation
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* @module Ticket
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*/
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/**
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* This class contains functions related to show escaltion details and mange CURD.
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* @class ManageEscalation
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* @constructor
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*/
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var activeRequest, activeRequest_Edit, xhr_exportReport, activeRequest_service, activeRequest_dataSource, activeRequest_dealer;
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var activeRequest_Organization;
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// ========================== Common function ===================================================================
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/**
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* Close the kendo window.
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* @method closeWindow
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* @param divId : Id which we want to close kendowindo.
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* @for ManageEscalation
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*/
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function closeWindow(divId) {
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$(divId).data("kendoWindow").close();
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}
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// ========================== End of Common function ===================================================================
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//================= Escalation Details ==============================================================================
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/**
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* Fired when data bound to grid Escalation.
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* @method onRowBoundConnectedDevice
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* @for ManageEscalation
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*/
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function onRowBoundEscalation(e) {
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// Add Edit and delete icon.
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$('.k-grid-Edit').text("").removeClass("k-button k-button-icontext").html("<span class='k-icon k-edit'></span>");
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$('.k-grid-Delete').text("").removeClass("k-button k-button-icontext").html("<span class='k-icon k-delete'></span>");
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// called common file function to show title on mouse hover.
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addTitleAttribute();
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// show no data available message when grid has no data.
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displayNoResult(e)
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}
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/**
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* Delete escalation entry.
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* @method deleteConnection
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* @for ManageEscalation
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*/
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function deleteEscalation(e) {
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// get row data on which click event fired
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var dataItem = this.dataItem($(e.currentTarget).closest("tr"));
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jConfirm(MANAGE_ESCALATION_MESSAGES.confirmDeleteEscalation + ' <b> ' + dataItem.ManagerName + '</b> ?', 'Delete', function (result) {
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//again check whether user input is true
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if (result) {
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//send ajax request to controller to delete connected device entry.
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$.ajax({
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type: "POST",
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url: "/Ticket/DeleteEscalation/",
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data: { escalationId: dataItem.Id },
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success: function (data) {
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if (data.success == true) {
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var grid = $("#gridEscalation").data("kendoGrid");
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grid.removeRow(grid.tbody.find("tr")[$(e.currentTarget).closest("tr").index()]);
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//jAlert('Escalation deleted successfully!!', 'Message');
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jAlert(MANAGE_ESCALATION_MESSAGES.escalationDeleteSuccess, 'Message');
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}
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else {
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//alert box to show unsuccess deletion message
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jAlert(MANAGE_ESCALATION_MESSAGES.escalationDeleteFailed, 'Message');
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}
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},
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error: function (data) {
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console.log(data);
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}
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});
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}
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});
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}
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/**
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* Show escalation details to grid.
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* @method showEscalationDetails
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* @for ManageEscalation
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*/
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function showEscalationDetails(dealerId) {
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console.log(dealerId);
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$.post("/Ticket/ManageEscalation_Details?dealerId=" + dealerId, null, function (data) {
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$("#divEscalationDetails").html(data);
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$("#DealerId").data('kendoComboBox').value(dealerId);
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});
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}
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/**
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* Get Escalation data of selected dealer from combo box.
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* @method onSelectDealer
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* @for ManageEscalation
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*/
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function onSelectDealer() {
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// Get dealer id
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var dealerId = $("#DealerId").data("kendoComboBox").value();
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$("#divEscalationDetails").html('');
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// check request already exist or not.
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if (activeRequest_dealer && activeRequest_dealer.readystate != 4) {
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activeRequest_dealer.abort();
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}
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// Get service of dealer.
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activeRequest_dealer = $.post("/Ticket/ManageEscalation_Details?dealerId=" + dealerId, null, function (data) {
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//$("#divEscalationDetails").html('');
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$("#divEscalationDetails").html(data);
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});
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}
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//================= End of Escalation Details ==============================================================================
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// ========================== Create Escalation ======================================================================
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/**
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* This function create a popup for Create escalation.
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* @method createConnection
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* @for ManageEscalation
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*/
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function createEscalation() {
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// Ajax request
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if (activeRequest && activeRequest.readystate != 4) {
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activeRequest.abort();
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}
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activeRequest = $.ajax({
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type: "GET",
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url: "/Ticket/CreateEscalation",
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success: function (data) {
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$("#divEditEscalation").html('');
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$("#divCreateEscalation").html('');
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$("#divCreateEscalation").html(data);
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//open form in new dialog box
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$("#divCreateEscalation").data("kendoWindow").open();
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openKendoWindowInCenter("#divCreateEscalation");
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},
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error: function (data) {
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console.log(data);
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}
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});
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}
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/**
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* Function To bind vehicle product variant list
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* @method bindVehicleProductVariant
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* @for ManageEscalation
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*/
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function bindVehicleProductVariant() {
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// empty data source dropdown.
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$("#ddVehicleType").text("");
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// by default add select text.
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$("#ddVehicleType").append($('<option></option>').val("").html("-Select-"));
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// add data to dropdown.
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if (vehicleProductVariantList) {
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//console.log('v p v');
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for (var counter = 0; counter < vehicleProductVariantList.length; counter++) {
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$("#ddVehicleType").append($('<option></option>').val(vehicleProductVariantList[counter].Value).html(vehicleProductVariantList[counter].Text));
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}
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}
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}
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/**
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* Function To bind Manager Level list
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* @method bindManagerLevel
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* @for ManageEscalation
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*/
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function bindManagerLevel() {
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// empty data source dropdown.
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$("#ddManagerLevel").text("");
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// by default add select text.
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$("#ddManagerLevel").append($('<option></option>').val("").html("-Select-"));
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// add data to dropdown.
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if (managerLevelListForEscalation) {
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for (var counter = 0; counter < managerLevelListForEscalation.length; counter++) {
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$("#ddManagerLevel").append($('<option></option>').val(managerLevelListForEscalation[counter].Value).html(managerLevelListForEscalation[counter].Text));
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}
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}
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}
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/**
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* Fired when change in State list.
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* @method onChangeState
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* @for ManageEscalation
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*/
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function onChangeState() {
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// get device id and service id.
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var stateId = $("#ddStateList").val();
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$("#stateName").val($('#ddStateList').find('option:selected').text());
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// ajax request which load data sources.
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if (activeRequest_dataSource && activeRequest_dataSource.readystate != 4) {
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activeRequest_dataSource.abort();
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}
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activeRequest_dataSource = $.ajax({
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type: "GET",
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url: "/Ticket_CustomerInventory/showCityStateWise",
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data: { stateVal: stateId },
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success: function (data) {
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// empty data source dropdown.
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$("#ddCityList").text("");
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// by default add select text.
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$("#ddCityList").append($('<option></option>').val("").html("-Select-"));
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// add data to dropdown.
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if (data.list) {
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for (var counter = 0; counter < data.list.length; counter++) {
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$("#ddCityList").append($('<option></option>').val(data.list[counter].Value).html(data.list[counter].Text));
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}
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}
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},
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error: function (data) {
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console.log(data);
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}
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});
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}
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/**
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* Fired when change on Organization.
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* @method onChangeOrganization
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* @for ManageEscalation
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*/
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function onChangeOrganization() {
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// get organization id.
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var organizationId = $("#ddOrganization").val();
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$("#regionName").val($('#ddOrganization').find('option:selected').text());
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// ajax request for get Device list based on organization id.
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if (activeRequest_Organization && activeRequest_Organization.readystate != 4) {
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activeRequest_Organization.abort();
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}
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activeRequest_Organization = $.ajax({
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type: "GET",
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url: "/Ticket/GetDealerListOrganizationWise",
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data: { organizationId: organizationId },
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success: function (data) {
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// empty Dealer dropdown.
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$("#ddDealerName").data("kendoComboBox").value("");
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// add data to dropdown.
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if (data.list) {
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if (data.list.length > 0) {
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$("#ddDealerName").kendoComboBox({
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dataTextField: "Text",
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dataValueField: "Value",
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filter: "contains",
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dataSource: data.list
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});
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}
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else {
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$("#ddDealerName").kendoComboBox({
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dataTextField: "",
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dataValueField: "",
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filter: "contains",
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dataSource: ""
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});
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}
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}
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},
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error: function (data) {
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console.log(data);
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}
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});
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}
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/**
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* Called when submit button clicked on Create Escation and Edit escalation form.
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* and Validate create escalation form.
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* @method onBeginCreateEscalation
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* @for ManageEscalation
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*/
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function onBeginCreateEscalation() {
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// get length of chech box values and email/phone numbers
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var chkEmail = $("#chkEmail").is(':checked');
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var chkSMS = $("#chkSms").is(':checked');
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var emailFieldval = $("#Emails").val();
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var phoneNoFieldval = $("#Phones").val();
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// Hide error message for Email and phone number.
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$("#spanEmail").hide();
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$("#spanPhoneNo").hide();
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if (chkEmail == false && chkSMS == false) {
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$("#spanNotificationType").show();
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return false;
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}
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else {
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$("#spanNotificationType").hide();
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}
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// If both email and sms required
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if (chkEmail == true && chkSMS == true) {
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if (emailFieldval == "" && phoneNoFieldval == "") {
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$("#spanEmail").show(); $("#spanPhoneNo").show();
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return false;
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}
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else {
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$("#spanEmail").hide(); $("#spanPhoneNo").hide();
|
|
}
|
|
}
|
|
|
|
// if only mail required
|
|
if (chkEmail == true) {
|
|
if (emailFieldval == "") {
|
|
$("#spanEmail").show(); $("#spanPhoneNo").hide();
|
|
return false;
|
|
}
|
|
else {
|
|
$("#spanEmail").hide(); $("#spanPhoneNo").hide();
|
|
}
|
|
}
|
|
|
|
// if only SMS required
|
|
if (chkSMS == true) {
|
|
if (phoneNoFieldval == "") {
|
|
$("#spanPhoneNo").show(); $("#spanEmail").hide();
|
|
return false;
|
|
}
|
|
else {
|
|
$("#spanPhoneNo").hide(); $("#spanEmail").hide();
|
|
}
|
|
}
|
|
}
|
|
|
|
/**
|
|
* Called when escalation added successfully.
|
|
* In case of success close popup otherwise show error message.
|
|
* @method onSuccessEscalation
|
|
* @for ManageEscalation
|
|
*/
|
|
function onSuccessEscalation(result) {
|
|
if (result.success == true) {
|
|
// close popup for create escalation
|
|
closeWindow("#divCreateEscalation");
|
|
jAlert('Escalation added successfully!!!', 'message');
|
|
// show updated escalation details
|
|
showEscalationDetails(result.dealerId);
|
|
}
|
|
else {
|
|
//jAlert('This escalation already exist!!!.', 'message');
|
|
jAlert(MANAGE_ESCALATION_MESSAGES.escalationAlreadyExist, 'message');
|
|
}
|
|
}
|
|
|
|
|
|
// ========================== Edit Escalation ======================================================================
|
|
|
|
/**
|
|
* Open edit escalation popup window.
|
|
* @method editEscalation
|
|
* @for ManageEscalation
|
|
*/
|
|
function editEscalation(e) {
|
|
|
|
// Get selected row
|
|
var dataItem = this.dataItem($(e.currentTarget).closest("tr"));
|
|
console.log(dataItem);
|
|
var escalationId = dataItem.Id;
|
|
|
|
// Ajax request for edit ; if exist then kill it.
|
|
if (activeRequest_Edit && activeRequest_Edit.readystate != 4) {
|
|
activeRequest_Edit.abort();
|
|
}
|
|
activeRequest_Edit = $.ajax({
|
|
type: "POST",
|
|
url: "/Ticket/EditEscalation",
|
|
data: { escalationId: escalationId },
|
|
success: function (data) {
|
|
$("#divCreateEscalation").html('');
|
|
$("#divEditEscalation").html('');
|
|
$("#divEditEscalation").html(data);
|
|
//open form in new dialog box
|
|
$("#divEditEscalation").data("kendoWindow").open();
|
|
openKendoWindowInCenter("#divEditEscalation");
|
|
},
|
|
error: function (data) {
|
|
console.log(data);
|
|
}
|
|
});
|
|
}
|
|
|
|
/**
|
|
* Called after updation of Edit escalation form.
|
|
* Update Details form.
|
|
* @method onSuccessEditEscalation
|
|
* @for ManageEscalation
|
|
*/
|
|
function onSuccessEditEscalation(result) {
|
|
if (result.success == true) {
|
|
closeWindow("#divEditEscalation");
|
|
jAlert('Escalation updated successfully!!!', 'message');
|
|
showEscalationDetails(result.dealerId);
|
|
}
|
|
else if (result.success == "error") {
|
|
jAlert(MANAGE_ESCALATION_MESSAGES.errorInEditEscalation, 'Message');
|
|
}
|
|
else {
|
|
jAlert(MANAGE_ESCALATION_MESSAGES.exceptionInEditEscalation, 'Message');
|
|
}
|
|
}
|
|
|
|
// ========================== End of Edit Escalation ======================================================================
|
|
|
|
/**
|
|
* Export all devices in excel form.
|
|
* @method exportToExcel
|
|
* @for ManageEscalation
|
|
*/
|
|
function exportToExcel() {
|
|
|
|
// check request already exist or not.
|
|
if (xhr_exportReport && xhr_exportReport.readystate != 4) {
|
|
xhr_exportReport.abort();
|
|
}
|
|
xhr_exportReport = $.post("/Ticket/ManageEscalation_ExportToExcel", function (data) {
|
|
window.location.href = data;
|
|
});
|
|
}
|
|
|
|
//========================== document ready=======================
|
|
/**
|
|
* To do some initial functionality on page when Document is ready.
|
|
* @event document.ready
|
|
* @for ManageEscalation
|
|
*/
|
|
$(document).ready(function () {
|
|
|
|
addKendoWindow("#divCreateEscalation", "Create Escalation", "1000px", 340, 180);
|
|
addKendoWindow("#divEditEscalation", "Edit Escalation", "1000px", 340, 180);
|
|
|
|
$("#divCreateEscalation").parent().addClass("ManageEscalation_Window");
|
|
$("#divEditEscalation").parent().addClass("ManageEscalation_Window");
|
|
onSelectDealer();
|
|
});
|
|
</pre>
|
|
</div>
|
|
|
|
</div>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
<script src="../assets/vendor/prettify/prettify-min.js"></script>
|
|
<script>prettyPrint();</script>
|
|
<script src="../assets/js/yui-prettify.js"></script>
|
|
<script src="../assets/../api.js"></script>
|
|
<script src="../assets/js/api-filter.js"></script>
|
|
<script src="../assets/js/api-list.js"></script>
|
|
<script src="../assets/js/api-search.js"></script>
|
|
<script src="../assets/js/apidocs.js"></script>
|
|
</body>
|
|
</html>
|