100 lines
4.9 KiB
Plaintext
100 lines
4.9 KiB
Plaintext
@model IEnumerable<GODATA.Models.Report.TicketOpenModel>
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@if (Model != null && Model.Count() > 0)
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{
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@*<div id="TBL">*@
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<div class="DInv_Tbl_Wrapper CloseTicketWrapper">
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@(Html.Kendo().Grid<GODATA.Models.Report.TicketOpenModel>(Model)
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.Name("KamCloseTicket")
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.Columns(columns =>
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{
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columns.Bound(column => column.AssignedTo).Hidden();
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columns.Bound(column => column.Id).Hidden();
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columns.Bound(column => column.ticketid_alias);
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//.Width("182px");
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columns.Bound(column => column.CustomerName);
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//.Width("238px");
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columns.Bound(column => column.CustomeContact_no);
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//.Width("175px")
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columns.Bound(column => column.VehicleRegistrationNo).Title("Vehicle Registration No.");
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columns.Bound(column => column.VehicleTagging).Title("Vehicle Type");
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//.Width(70);
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columns.Bound(column => column.DefaultSlaTime).Title("Default SLA Time (in min)");
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//.Width(70);
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columns.Command(command => command.Custom("resolutionSla").Text("")).Title("Resolution SLA").Hidden();
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//.Width("121px");
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columns.Bound(column => column.TotalTicketLifeCycleTimeSlab);
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//.Width("177px");
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columns.Bound(column => column.ServiceEngineerName).Title("EOS Team Member/Van Reg No.");
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//.Width("303px");
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columns.Bound(column => column.DealerDealerName);
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//.Width("167px");
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columns.Bound(column => column.Age).Hidden();
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columns.Bound(column => column.ServiceEngineerContactNumber);
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columns.Bound(column => column.caller_language).Title("Language");
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//columns.Bound(column => column.DefaultCol2).Title("Feedback Agent");
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//columns.Bound(column => column.feedback_call_status).Title("Feedback Status");
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//columns.Bound(column => column.total_count).Title("Total Feedback Attempt");
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//.Width("233px");
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//columns.Command(command => command.Custom("feedback").Text("")).Title("Closure within 24 Hrs<br/> and Feedback").HtmlAttributes(new { @class = "removeLink" });
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//columns.Command(command => command.Custom("feedbackDetails").Text("")).Title("Feedback").HtmlAttributes(new { @class = "removeLink" }).Hidden();
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//columns.Command(command => command.Custom("reason24Hrs").Text("")).Title("Closure after 24 Hrs").HtmlAttributes(new { @class = "removeLink" }).Hidden();
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columns.Command(command =>
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{
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command.Custom("TicketDetails").Text("Details").Click("showKamTicketDetails").HtmlAttributes(new { title = "Show Details" });
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}).Title("User Actions");
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//.Width("144px");
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})
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.Pageable()
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//.Selectable()
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.Scrollable()
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//.Navigatable()
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// .Sortable()
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.EnableCustomBinding(true)
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// .Groupable()
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.Filterable()
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.Resizable(resize => resize.Columns(true))
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.Events(events => events.DataBound("onRowBound").ColumnResize("onColumnResize"))
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.DataSource(dataSource => dataSource
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.Ajax()
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.Batch(true)
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.PageSize((int)ViewBag.pageSize)
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.Read(read => read.Action("Report_KamTickets_Close_Pager", "Report", new { userId = ViewBag.userId, startDate = ViewBag.startDate, endDate = ViewBag.endDate, ticketStatus = ViewBag.ticketStatus, total = ViewBag.total }))
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.Total((int)ViewBag.total)
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//.ServerOperation(false)
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//.Events(events => events.Error("error_handler"))
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)
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//.Events(events => events.DataBound("setPagerAndGroupBarWidth"))
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)
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</div>
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}
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else
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{
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<div id="divmessage" class="no_data">
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<span>
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<p class="fs16">@*No Data Available !!!*@
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@System.Configuration.ConfigurationManager.AppSettings["no_data_available"].ToString()
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</p>
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</span>
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</div>
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}
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<style>
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.slaMet {
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box-shadow: 4px 0px 0px green inset;
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}
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.slaNotMet {
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box-shadow: 4px 0px 0px red inset;
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}
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.removeLink a {
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cursor: default;
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}
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.k-grid td:nth-last-child(4) {
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text-align: left !important;
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}
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</style>
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<script>
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getRefresh();
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</script>
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