6.0 KiB
🔑 API Key Troubleshooting Guide
⚠️ Problem: Getting 404 Errors for ALL Claude Models
If you're getting 404 "model not found" errors for multiple Claude models, the issue is likely with your Anthropic API key, not the model versions.
🔍 Step 1: Verify Your API Key
Check Your API Key Status
- Go to: https://console.anthropic.com/
- Log in to your account
- Navigate to Settings → API Keys
- Check:
- ✅ Is your API key active?
- ✅ Does it have an active billing method?
- ✅ Have you verified your email?
- ✅ Are there any usage limits or restrictions?
API Key Tiers
Anthropic has different API access tiers:
| Tier | Access Level | Requirements |
|---|---|---|
| Free Trial | Limited models, low usage | Email verification |
| Paid Tier 1 | All Claude 3 models | Add payment method, some usage |
| Paid Tier 2+ | All models + higher limits | More usage history |
If you just created your API key:
- You might need to add a payment method
- You might need to make a small payment first
- Some models might not be available immediately
🎯 Step 2: Try the Most Basic Model (Claude 3 Haiku)
I've changed the default to claude-3-haiku-20240307 - this should work with ANY valid API key.
Restart Your Backend
IMPORTANT: You must restart the server for changes to take effect.
# Stop the current server (Ctrl+C)
# Then start again:
cd Re_Backend
npm run dev
Check the Startup Logs
Look for this line:
[AI Service] ✅ Claude provider initialized with model: claude-3-haiku-20240307
Test Again
Try generating a conclusion. You should see in logs:
[AI Service] Generating with Claude model: claude-3-haiku-20240307
🔧 Step 3: Check for Environment Variable Overrides
Your .env file might be overriding the default model.
Check Your .env File
Open Re_Backend/.env and look for:
CLAUDE_MODEL=...
If it exists:
- Delete or comment it out (add
#at the start) - Or change it to Haiku:
CLAUDE_MODEL=claude-3-haiku-20240307 - Restart the server
🐛 Step 4: Verify API Key is Loaded
Add this temporary check to see if your API key is being loaded:
Option A: Check Logs on Startup
When you start the server, you should see:
[AI Service] ✅ Claude provider initialized with model: claude-3-haiku-20240307
If you DON'T see this:
- Your API key might be missing or invalid
- Check
.envfile has:CLAUDE_API_KEY=sk-ant-api03-...
Option B: Test API Key Manually
Create a test file Re_Backend/test-api-key.js:
const Anthropic = require('@anthropic-ai/sdk');
require('dotenv').config();
const apiKey = process.env.CLAUDE_API_KEY || process.env.ANTHROPIC_API_KEY;
console.log('API Key found:', apiKey ? 'YES' : 'NO');
console.log('API Key starts with:', apiKey ? apiKey.substring(0, 20) + '...' : 'N/A');
async function testKey() {
try {
const client = new Anthropic({ apiKey });
// Try the most basic model
const response = await client.messages.create({
model: 'claude-3-haiku-20240307',
max_tokens: 100,
messages: [{ role: 'user', content: 'Say hello' }]
});
console.log('✅ API Key works!');
console.log('Response:', response.content[0].text);
} catch (error) {
console.error('❌ API Key test failed:', error.message);
console.error('Error details:', error);
}
}
testKey();
Run it:
cd Re_Backend
node test-api-key.js
💡 Step 5: Alternative - Use OpenAI or Gemini
If your Anthropic API key has issues, you can switch to another provider:
Option A: Use OpenAI
-
Get OpenAI API key from: https://platform.openai.com/api-keys
-
Add to
.env:AI_PROVIDER=openai OPENAI_API_KEY=sk-... -
Install OpenAI SDK:
cd Re_Backend npm install openai -
Restart server
Option B: Use Google Gemini
-
Get Gemini API key from: https://makersuite.google.com/app/apikey
-
Add to
.env:AI_PROVIDER=gemini GEMINI_API_KEY=... -
Install Gemini SDK:
cd Re_Backend npm install @google/generative-ai -
Restart server
🎯 Quick Checklist
- My Anthropic API key is valid and active
- I have a payment method added (if required)
- My email is verified
- I've deleted/commented out
CLAUDE_MODELfrom.env(or set it to haiku) - I've restarted the backend server completely
- I see the correct model in startup logs
- I've tested with the test script above
🆘 Still Not Working?
Check Your API Key Format
Valid format: sk-ant-api03-XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
- Must start with
sk-ant- - Must be quite long (80+ characters)
- No spaces or line breaks
Get a New API Key
- Go to https://console.anthropic.com/settings/keys
- Delete old key
- Create new key
- Add payment method if prompted
- Update
.envwith new key - Restart server
Contact Anthropic Support
If nothing works:
- Email: support@anthropic.com
- Check: https://status.anthropic.com/ (for service issues)
- Community: https://anthropic.com/community
🎯 Current System Default
The system now defaults to:
claude-3-haiku-20240307
This is the most basic Claude model that should work with any valid API key, even free tier.
If even Haiku doesn't work, there's a fundamental issue with your Anthropic API key or account status.
✅ Success Indicators
When everything is working correctly, you should see:
-
On server startup:
[AI Service] ✅ Claude provider initialized with model: claude-3-haiku-20240307 -
When generating conclusion:
[AI Service] Generating with Claude model: claude-3-haiku-20240307 -
In response:
[AI Service] ✅ Conclusion generated successfully
No 404 errors! ✅