code sanitized removed mail refernces and url refernces ualong with that routes are secured

src/App.tsx

@@ -27,7 +27,6 @@ import { CreateAdminRequest } from '@/pages/CreateAdminRequest/CreateAdminReques
 import { ApprovalActionModal } from '@/components/modals/ApprovalActionModal';
 import { Toaster } from '@/components/ui/sonner';
 import { toast } from 'sonner';
-import { CUSTOM_REQUEST_DATABASE } from '@/utils/customRequestDatabase';
 import { AuthCallback } from '@/pages/Auth/AuthCallback';
 import { createClaimRequest } from '@/services/dealerClaimApi';
 import { ManagerSelectionModal } from '@/components/modals/ManagerSelectionModal';
@@ -193,7 +192,7 @@ function AppRoutes({ onLogout }: AppProps) {
 
     // Regular custom request submission (old flow without API)
     // Generate unique ID for the new custom request
-    const requestId = `RE-REQ-2024-${String(Object.keys(CUSTOM_REQUEST_DATABASE).length + dynamicRequests.length + 1).padStart(3, '0')}`;
+    const requestId = `RE-REQ-2024-${String(dynamicRequests.length + 1).padStart(3, '0')}`;
 
     // Create full custom request object
     const newCustomRequest = {
@@ -217,7 +216,7 @@ function AppRoutes({ onLogout }: AppProps) {
         name: 'Current User',
         role: requestData.initiatorRole || 'Employee',
         department: requestData.department || 'General',
-        email: 'current.user@royalenfield.com',
+        email: 'current.user@{{API_DOMAIN}}',
         phone: '+91 98765 43290',
         avatar: 'CU'
       },

src/components/workflow/CreateRequest/ApprovalWorkflowStep.tsx

@@ -297,14 +297,12 @@ export function ApprovalWorkflowStep({
                     <div className="w-px h-6 bg-gray-300"></div>
                   </div>
 
-                  <div className={`p-4 rounded-lg border-2 transition-all ${
+                  <div className={`p-4 rounded-lg border-2 transition-all ${approver.email
-                    approver.email 
                       ? 'border-green-200 bg-green-50'
                       : 'border-gray-200 bg-gray-50'
                     }`}>
                     <div className="flex items-center gap-3">
-                      <div className={`w-10 h-10 rounded-full flex items-center justify-center ${
+                      <div className={`w-10 h-10 rounded-full flex items-center justify-center ${approver.email
-                        approver.email 
                           ? 'bg-green-600'
                           : 'bg-gray-400'
                         }`}>
@@ -336,7 +334,7 @@ export function ApprovalWorkflowStep({
                               <Input
                                 id={`approver-${level}`}
                                 type="email"
-                                placeholder="approver@royalenfield.com"
+                                placeholder="approver@{{API_DOMAIN}}"
                                 value={approver.email || ''}
                                 onChange={(e) => handleApproverEmailChange(index, e.target.value)}
                                 className="h-10 border-2 border-gray-300 focus:border-blue-500 mt-1 w-full"

src/contexts/AuthContext.tsx

@@ -454,7 +454,7 @@ function BackendAuthProvider({ children }: { children: ReactNode }) {
     try {
       setError(null);
       // Redirect to Okta login
-      const oktaDomain = import.meta.env.VITE_OKTA_DOMAIN || 'https://dev-830839.oktapreview.com';
+      const oktaDomain = import.meta.env.VITE_OKTA_DOMAIN || '{{IDP_DOMAIN}}';
       const clientId = import.meta.env.VITE_OKTA_CLIENT_ID || '0oa2jgzvrpdwx2iqd0h8';
       const redirectUri = `${window.location.origin}/login/callback`;
       const responseType = 'code';
@@ -672,7 +672,7 @@ function BackendAuthProvider({ children }: { children: ReactNode }) {
 export function _Auth0AuthProvider({ children }: { children: ReactNode }) {
   return (
     <Auth0Provider
-      domain="https://dev-830839.oktapreview.com/oauth2/default/v1"
+      domain="{{IDP_DOMAIN}}/oauth2/default/v1"
       clientId="0oa2j8slwj5S4bG5k0h8"
       authorizationParams={{
         redirect_uri: window.location.origin + '/login/callback',

src/dealer-claim/components/request-creation/ClaimApproverSelectionStep.tsx

@@ -141,7 +141,7 @@ export function ClaimApproverSelectionStep({
           // Create new approver only if it doesn't exist
           if (step.isAuto) {
             // System steps
-            const systemEmail = step.level === 8 ? 'finance@royalenfield.com' : 'system@royalenfield.com';
+            const systemEmail = step.level === 8 ? 'finance@{{API_DOMAIN}}' : 'system@{{API_DOMAIN}}';
             const systemName = step.level === 8 ? 'System/Finance' : 'System';
             newApprovers.push({
               email: systemEmail,

src/dealer-claim/components/request-detail/WorkflowTab.tsx

@@ -2519,7 +2519,7 @@ export function DealerClaimWorkflowTab({
         stepNumber={selectedStepForEmail?.stepNumber || 4}
         stepName={selectedStepForEmail?.stepName || 'Activity Creation'}
         requestNumber={request?.requestNumber || request?.id || request?.request_number}
-        recipientEmail="system@royalenfield.com"
+        recipientEmail="system@{{API_DOMAIN}}"
       />
 
       {/* Additional Approver Review Modal */}

src/dealer-claim/components/request-detail/modals/EmailNotificationTemplateModal.tsx

@@ -32,7 +32,7 @@ export function EmailNotificationTemplateModal({
   stepNumber,
   stepName,
   requestNumber = 'RE-REQ-2024-CM-101',
-  recipientEmail = 'system@royalenfield.com',
+  recipientEmail = 'system@{{API_DOMAIN}}',
   subject,
   emailBody,
 }: EmailNotificationTemplateModalProps) {

src/hooks/useRequestDetails.ts

@@ -1,8 +1,6 @@
 import { useState, useEffect, useMemo, useCallback } from 'react';
 import workflowApi, { getPauseDetails } from '@/services/workflowApi';
 import apiClient from '@/services/authApi';
-import { CUSTOM_REQUEST_DATABASE } from '@/utils/customRequestDatabase';
-import { CLAIM_MANAGEMENT_DATABASE } from '@/utils/claimManagementDatabase';
 import { getSocket } from '@/utils/socket';
 
 /**
@@ -657,15 +655,7 @@ export function useRequestDetails(
     // Primary source: API data
     if (apiRequest) return apiRequest;
 
-    // Fallback 1: Static custom request database
+    // Fallback: Dynamic requests passed as props
-    const customRequest = CUSTOM_REQUEST_DATABASE[requestIdentifier];
-    if (customRequest) return customRequest;
-    
-    // Fallback 2: Static claim management database
-    const claimRequest = CLAIM_MANAGEMENT_DATABASE[requestIdentifier];
-    if (claimRequest) return claimRequest;
-    
-    // Fallback 3: Dynamic requests passed as props
     const dynamicRequest = dynamicRequests.find((req: any) =>
       req.id === requestIdentifier ||
       req.requestNumber === requestIdentifier ||

src/services/tanflowAuth.ts

@@ -6,7 +6,7 @@
 import { TokenManager } from '../utils/tokenManager';
 import axios from 'axios';
 
-const TANFLOW_BASE_URL = import.meta.env.VITE_TANFLOW_BASE_URL || 'https://ssodev.rebridge.co.in/realms/RE';
+const TANFLOW_BASE_URL = import.meta.env.VITE_TANFLOW_BASE_URL || '{{IDP_DOMAIN}}/realms/RE';
 const TANFLOW_CLIENT_ID = import.meta.env.VITE_TANFLOW_CLIENT_ID || 'REFLOW';
 const TANFLOW_REDIRECT_URI = `${window.location.origin}/login/callback`;
 

src/utils/claimManagementDatabase.ts

@@ -2,166 +2,7 @@
 // This database is exclusively for claim management requests created via ClaimManagementWizard
 // Template: Claim Management (8-step workflow)
 
-export const CLAIM_MANAGEMENT_DATABASE: any = {
+export const CLAIM_MANAGEMENT_DATABASE: any = {};
-  'RE-REQ-2024-CM-001': {
-    id: 'RE-REQ-2024-CM-001',
-    title: 'Dealer Marketing Activity Claim - Diwali Festival Campaign',
-    description: 'Claim request for dealer-led Diwali festival marketing campaign including showroom decoration, test ride events, customer engagement activities, and promotional merchandise distribution. Activity conducted at Royal Motors Mumbai dealership.',
-    category: 'Dealer Operations',
-    subcategory: 'Claim Management',
-    status: 'pending',
-    priority: 'standard',
-    amount: 'TBD',
-    slaProgress: 35,
-    slaRemaining: '4 days 12 hours',
-    slaEndDate: 'Oct 16, 2024 5:00 PM',
-    currentStep: 1,
-    totalSteps: 8,
-    template: 'claim-management',
-    templateName: 'Claim Management',
-    initiator: {
-      name: 'Sneha Patil',
-      role: 'Regional Marketing Coordinator',
-      department: 'Marketing - West Zone',
-      email: 'sneha.patil@royalenfield.com',
-      phone: '+91 98765 43250',
-      avatar: 'SP'
-    },
-    department: 'Marketing - West Zone',
-    createdAt: 'Oct 7, 2024 9:30 AM',
-    updatedAt: 'Oct 7, 2024 9:30 AM',
-    dueDate: '2024-10-16T17:00:00Z',
-    conclusionRemark: '',
-    claimDetails: {
-      activityName: 'Diwali Festival Campaign 2024',
-      activityType: 'Marketing Activity',
-      activityDate: 'Oct 5, 2024',
-      location: 'Mumbai, Maharashtra',
-      dealerCode: 'RE-MH-001',
-      dealerName: 'Royal Motors Mumbai',
-      dealerEmail: 'dealer@royalmotorsmumbai.com',
-      dealerPhone: '+91 98765 12345',
-      dealerAddress: '123 Main Street, Andheri West, Mumbai, Maharashtra 400053',
-      requestDescription: 'Marketing campaign for Diwali festival including showroom decoration, test ride events, customer engagement activities, and promotional merchandise distribution at Royal Motors Mumbai dealership.',
-      estimatedBudget: '₹2,45,000',
-      periodStart: 'Oct 1, 2024',
-      periodEnd: 'Oct 10, 2024'
-    },
-    approvalFlow: [
-      {
-        step: 1,
-        approver: 'Royal Motors Mumbai (Dealer)',
-        role: 'Dealer - Document Upload',
-        status: 'pending',
-        tatHours: 72,
-        elapsedHours: 12,
-        assignedAt: '2024-10-07T09:30:00Z',
-        comment: null,
-        timestamp: null,
-        description: 'Dealer uploads proposal document, cost breakup, timeline for closure, and other supporting documents'
-      },
-      {
-        step: 2,
-        approver: 'Sneha Patil (Initiator)',
-        role: 'Initiator Evaluation',
-        status: 'waiting',
-        tatHours: 48,
-        elapsedHours: 0,
-        assignedAt: null,
-        comment: null,
-        timestamp: null,
-        description: 'Initiator reviews dealer documents and approves or requests modifications'
-      },
-      {
-        step: 3,
-        approver: 'System Auto-Process',
-        role: 'IO Confirmation',
-        status: 'waiting',
-        tatHours: 1,
-        elapsedHours: 0,
-        assignedAt: null,
-        comment: null,
-        timestamp: null,
-        description: 'Automatic IO (Internal Order) confirmation generated upon initiator approval'
-      },
-      {
-        step: 4,
-        approver: 'Rajesh Kumar',
-        role: 'Department Lead Approval',
-        status: 'waiting',
-        tatHours: 72,
-        elapsedHours: 0,
-        assignedAt: null,
-        comment: null,
-        timestamp: null,
-        description: 'Department head approves and blocks budget in IO for this activity'
-      },
-      {
-        step: 5,
-        approver: 'Royal Motors Mumbai (Dealer)',
-        role: 'Dealer - Completion Documents',
-        status: 'waiting',
-        tatHours: 120,
-        elapsedHours: 0,
-        assignedAt: null,
-        comment: null,
-        timestamp: null,
-        description: 'Dealer submits activity completion documents and description'
-      },
-      {
-        step: 6,
-        approver: 'Sneha Patil (Initiator)',
-        role: 'Initiator Verification',
-        status: 'waiting',
-        tatHours: 48,
-        elapsedHours: 0,
-        assignedAt: null,
-        comment: null,
-        timestamp: null,
-        description: 'Initiator verifies completion documents and can modify approved amount'
-      },
-      {
-        step: 7,
-        approver: 'System Auto-Process',
-        role: 'E-Invoice Generation',
-        status: 'waiting',
-        tatHours: 1,
-        elapsedHours: 0,
-        assignedAt: null,
-        comment: null,
-        timestamp: null,
-        description: 'Auto-generate e-invoice based on final approved amount'
-      },
-      {
-        step: 8,
-        approver: 'Meera Patel',
-        role: 'Finance - Credit Note Issuance',
-        status: 'waiting',
-        tatHours: 48,
-        elapsedHours: 0,
-        assignedAt: null,
-        comment: null,
-        timestamp: null,
-        description: 'Finance team issues credit note to dealer'
-      }
-    ],
-    documents: [
-      { name: 'Claim_Proposal_Diwali_2024.pdf', size: '1.8 MB', type: 'PDF', uploadedBy: 'Sneha Patil', uploadedAt: 'Oct 7, 2024 9:35 AM' },
-      { name: 'Cost_Breakup_Detailed.xlsx', size: '450 KB', type: 'Excel', uploadedBy: 'Sneha Patil', uploadedAt: 'Oct 7, 2024 9:38 AM' },
-      { name: 'Activity_Timeline.pdf', size: '320 KB', type: 'PDF', uploadedBy: 'Sneha Patil', uploadedAt: 'Oct 7, 2024 9:40 AM' }
-    ],
-    spectators: [
-      { name: 'Arjun Menon', role: 'Brand Manager', avatar: 'AM' },
-      { name: 'Finance Team', role: 'Budget Monitoring', avatar: 'FT' }
-    ],
-    auditTrail: [
-      { type: 'created', action: 'Claim Request Created', details: 'Diwali festival campaign claim initiated using Claim Management template', user: 'Sneha Patil', timestamp: 'Oct 7, 2024 9:30 AM' },
-      { type: 'assignment', action: 'Assigned to Dealer', details: 'Dealer Royal Motors Mumbai assigned for document upload', user: 'System', timestamp: 'Oct 7, 2024 9:31 AM' },
-      { type: 'status_change', action: 'Workflow Started', details: 'Step 1: Dealer document upload phase initiated', user: 'System', timestamp: 'Oct 7, 2024 9:31 AM' }
-    ],
-    tags: ['claim-management', 'dealer-activity', 'marketing', 'diwali-campaign', 'template']
-  }
-};
 
 // API Endpoints for Claim Management (to be implemented with backend)
 export const CLAIM_MANAGEMENT_API_ENDPOINTS = {

src/utils/customRequestDatabase.ts

@@ -2,720 +2,7 @@
 // This database is exclusively for custom requests created via NewRequestWizard
 // Users define their own workflow, approvers, spectators, and tagged participants
 
-export const CUSTOM_REQUEST_DATABASE: any = {
+export const CUSTOM_REQUEST_DATABASE: any = {};
-  'RE-REQ-2024-001': {
-    id: 'RE-REQ-2024-001',
-    title: 'Himalayan 450 Launch Campaign - Digital Media Blitz',
-    description: 'Comprehensive digital marketing campaign for Himalayan 450 adventure motorcycle launch. Includes social media campaigns, influencer partnerships, performance marketing, content creation, and digital advertising across platforms. Target: Reach 10M adventure enthusiasts across India.\n\nEquipment Specifications:\n• 10x MacBook Pro 16-inch (M2 Pro chip)\n• 5x Professional Camera Kits (Canon EOS R5)\n• Video Editing Workstations\n• Social Media Management Tools',
-    category: 'Marketing & Campaigns',
-    subcategory: 'Digital Marketing',
-    status: 'pending',
-    priority: 'express',
-    amount: '₹3,75,00,000',
-    slaProgress: 65,
-    slaRemaining: '8 hours 45 minutes',
-    slaEndDate: 'Oct 9, 2024 5:00 PM',
-    currentStep: 1,
-    totalSteps: 3,
-    template: 'custom',
-    initiator: {
-      name: 'Priya Sharma',
-      role: 'Senior Digital Marketing Manager',
-      department: 'Marketing',
-      email: 'priya.sharma@royalenfield.com',
-      phone: '+91 98765 43210',
-      avatar: 'PS'
-    },
-    department: 'Marketing',
-    createdAt: 'Oct 6, 2024 10:30 AM',
-    updatedAt: 'Oct 7, 2024 2:15 PM',
-    dueDate: '2024-10-09T17:00:00Z',
-    conclusionRemark: '',
-    approvalFlow: [
-      {
-        step: 1,
-        approver: 'Rajesh Kumar',
-        role: 'Marketing Director - India',
-        status: 'pending',
-        tatHours: 24,
-        elapsedHours: 22,
-        assignedAt: '2024-10-06T10:30:00Z',
-        comment: null,
-        timestamp: null
-      },
-      {
-        step: 2,
-        approver: 'Amit Desai',
-        role: 'VP Product Marketing',
-        status: 'waiting',
-        tatHours: 48,
-        elapsedHours: 0,
-        assignedAt: null,
-        comment: null,
-        timestamp: null
-      },
-      {
-        step: 3,
-        approver: 'Deepika Sharma',
-        role: 'VP Sales & Marketing',
-        status: 'waiting',
-        tatHours: 72,
-        elapsedHours: 0,
-        assignedAt: null,
-        comment: null,
-        timestamp: null
-      }
-    ],
-    documents: [
-      { name: 'Himalayan_450_Digital_Strategy.pdf', size: '5.2 MB', type: 'PDF', uploadedBy: 'Priya Sharma', uploadedAt: 'Oct 6, 2024 10:45 AM' },
-      { name: 'Budget_Breakdown_Q4_2024.xlsx', size: '980 KB', type: 'Excel', uploadedBy: 'Priya Sharma', uploadedAt: 'Oct 6, 2024 11:15 AM' },
-      { name: 'Influencer_Partnership_List.xlsx', size: '450 KB', type: 'Excel', uploadedBy: 'Marketing Team', uploadedAt: 'Oct 6, 2024 2:30 PM' },
-      { name: 'Creative_Campaign_Assets.zip', size: '125 MB', type: 'ZIP', uploadedBy: 'Creative Team', uploadedAt: 'Oct 6, 2024 4:15 PM' }
-    ],
-    spectators: [
-      { name: 'Sarah Khan', role: 'Brand Strategy Lead', avatar: 'SK' },
-      { name: 'Finance Team', role: 'Budget Approval', avatar: 'FT' }
-    ],
-    auditTrail: [
-      { type: 'created', action: 'Request Created', details: 'New digital marketing campaign request submitted', user: 'Priya Sharma', timestamp: 'Oct 6, 2024 10:30 AM' },
-      { type: 'assignment', action: 'Assigned to Rajesh Kumar', details: 'Forwarded to Marketing Director for review', user: 'System', timestamp: 'Oct 6, 2024 10:31 AM' },
-      { type: 'comment', action: 'Work Note Added', details: 'Reviewed budget allocation and target metrics', user: 'Rajesh Kumar', timestamp: 'Oct 7, 2024 2:15 PM' },
-      { type: 'reminder', action: 'SLA Reminder', details: 'TAT approaching - 8 hours remaining', user: 'System', timestamp: 'Oct 7, 2024 8:15 AM' }
-    ],
-    tags: ['digital-marketing', 'launch-campaign', 'himalayan-450', 'high-priority']
-  },
-
-  'RE-REQ-2024-002': {
-    id: 'RE-REQ-2024-002',
-    title: 'New Laptop Procurement - Design Team Expansion',
-    description: 'Purchase of 10 high-performance laptops for the newly expanded Product Design team. Required specifications: Latest generation processor, 32GB RAM, dedicated graphics card for 3D modeling and rendering work.',
-    category: 'IT & Infrastructure',
-    subcategory: 'Hardware Procurement',
-    status: 'in-review',
-    priority: 'standard',
-    amount: '₹12,50,000',
-    slaProgress: 45,
-    slaRemaining: '2 days 8 hours',
-    slaEndDate: 'Oct 11, 2024 5:00 PM',
-    currentStep: 2,
-    totalSteps: 3,
-    template: 'custom',
-    initiator: {
-      name: 'Vikram Singh',
-      role: 'Head - IT Operations',
-      department: 'Information Technology',
-      email: 'vikram.singh@royalenfield.com',
-      phone: '+91 98765 43221',
-      avatar: 'VS'
-    },
-    department: 'Information Technology',
-    createdAt: 'Oct 5, 2024 9:15 AM',
-    updatedAt: 'Oct 7, 2024 3:45 PM',
-    dueDate: '2024-10-11T17:00:00Z',
-    conclusionRemark: '',
-    approvalFlow: [
-      {
-        step: 1,
-        approver: 'Meera Patel',
-        role: 'IT Manager',
-        status: 'approved',
-        tatHours: 24,
-        actualHours: 18,
-        assignedAt: '2024-10-05T09:15:00Z',
-        comment: 'Technical specifications verified. Hardware meets design team requirements.',
-        timestamp: '2024-10-06T03:15:00Z'
-      },
-      {
-        step: 2,
-        approver: 'Anil Kapoor',
-        role: 'Finance Manager',
-        status: 'in-review',
-        tatHours: 48,
-        elapsedHours: 32,
-        assignedAt: '2024-10-06T03:15:00Z',
-        comment: null,
-        timestamp: null
-      },
-      {
-        step: 3,
-        approver: 'Ramesh Kulkarni',
-        role: 'VP Operations',
-        status: 'waiting',
-        tatHours: 72,
-        elapsedHours: 0,
-        assignedAt: null,
-        comment: null,
-        timestamp: null
-      }
-    ],
-    documents: [
-      { name: 'Laptop_Specifications.pdf', size: '850 KB', type: 'PDF', uploadedBy: 'Vikram Singh', uploadedAt: 'Oct 5, 2024 9:20 AM' },
-      { name: 'Vendor_Quotations.xlsx', size: '1.2 MB', type: 'Excel', uploadedBy: 'Procurement Team', uploadedAt: 'Oct 5, 2024 11:45 AM' },
-      { name: 'Team_Expansion_Plan.pdf', size: '620 KB', type: 'PDF', uploadedBy: 'Design Team', uploadedAt: 'Oct 5, 2024 2:30 PM' }
-    ],
-    spectators: [
-      { name: 'Design Team Lead', role: 'End Users', avatar: 'DT' },
-      { name: 'Procurement Team', role: 'Vendor Management', avatar: 'PT' }
-    ],
-    auditTrail: [
-      { type: 'created', action: 'Request Created', details: 'Laptop procurement request for design team', user: 'Vikram Singh', timestamp: 'Oct 5, 2024 9:15 AM' },
-      { type: 'assignment', action: 'Assigned to Meera Patel', details: 'IT Manager to verify specifications', user: 'System', timestamp: 'Oct 5, 2024 9:16 AM' },
-      { type: 'approval', action: 'Approved by Meera Patel', details: 'Technical specifications approved', user: 'Meera Patel', timestamp: 'Oct 6, 2024 3:15 AM' },
-      { type: 'assignment', action: 'Assigned to Anil Kapoor', details: 'Forwarded to Finance for budget approval', user: 'System', timestamp: 'Oct 6, 2024 3:15 AM' }
-    ],
-    tags: ['hardware', 'procurement', 'design-team', 'laptops']
-  },
-
-  'RE-REQ-2024-003': {
-    id: 'RE-REQ-2024-003',
-    title: 'Annual Service Center Expansion - Western Region',
-    description: 'Proposal for opening 15 new authorized service centers across tier-2 cities in Western region. Includes infrastructure setup, technician training, spare parts inventory, and marketing support. Expected to improve service accessibility by 35% in the target region.',
-    category: 'Operations & Expansion',
-    subcategory: 'Service Network',
-    status: 'pending',
-    priority: 'standard',
-    amount: '₹8,75,00,000',
-    slaProgress: 78,
-    slaRemaining: '1 day 4 hours',
-    slaEndDate: 'Oct 10, 2024 5:00 PM',
-    currentStep: 1,
-    totalSteps: 4,
-    template: 'custom',
-    initiator: {
-      name: 'Sanjay Reddy',
-      role: 'Regional Service Manager - West',
-      department: 'After Sales Service',
-      email: 'sanjay.reddy@royalenfield.com',
-      phone: '+91 98765 43232',
-      avatar: 'SR'
-    },
-    department: 'After Sales Service',
-    createdAt: 'Oct 3, 2024 8:45 AM',
-    updatedAt: 'Oct 6, 2024 5:45 PM',
-    dueDate: '2024-10-10T17:00:00Z',
-    conclusionRemark: '',
-    approvalFlow: [
-      {
-        step: 1,
-        approver: 'Ramesh Kulkarni',
-        role: 'Head - After Sales Service',
-        status: 'pending',
-        tatHours: 72,
-        elapsedHours: 85,
-        assignedAt: '2024-10-03T08:45:00Z',
-        comment: null,
-        timestamp: null
-      },
-      {
-        step: 2,
-        approver: 'Finance Team',
-        role: 'Budget Allocation',
-        status: 'waiting',
-        tatHours: 96,
-        elapsedHours: 0,
-        assignedAt: null,
-        comment: null,
-        timestamp: null
-      },
-      {
-        step: 3,
-        approver: 'Legal Team',
-        role: 'Compliance Review',
-        status: 'waiting',
-        tatHours: 120,
-        elapsedHours: 0,
-        assignedAt: null,
-        comment: null,
-        timestamp: null
-      },
-      {
-        step: 4,
-        approver: 'Deepika Sharma',
-        role: 'VP Sales & Marketing',
-        status: 'waiting',
-        tatHours: 72,
-        elapsedHours: 0,
-        assignedAt: null,
-        comment: null,
-        timestamp: null
-      }
-    ],
-    documents: [
-      { name: 'Western_Region_Expansion_Plan.pdf', size: '7.5 MB', type: 'PDF', uploadedBy: 'Sanjay Reddy', uploadedAt: 'Oct 3, 2024 9:00 AM' },
-      { name: 'Service_Center_Requirements.xlsx', size: '2.8 MB', type: 'Excel', uploadedBy: 'Planning Team', uploadedAt: 'Oct 3, 2024 11:30 AM' },
-      { name: 'Customer_Demand_Analysis.pptx', size: '4.2 MB', type: 'PowerPoint', uploadedBy: 'Analytics Team', uploadedAt: 'Oct 4, 2024 2:15 PM' },
-      { name: 'ROI_Projections_Service_Network.xlsx', size: '1.9 MB', type: 'Excel', uploadedBy: 'Finance Team', uploadedAt: 'Oct 5, 2024 10:45 AM' }
-    ],
-    spectators: [
-      { name: 'Regional Managers', role: 'Service Operations', avatar: 'RM' },
-      { name: 'Training Team', role: 'Technician Development', avatar: 'TT' }
-    ],
-    auditTrail: [
-      { type: 'created', action: 'Request Created', details: 'Service center expansion proposal submitted', user: 'Sanjay Reddy', timestamp: 'Oct 3, 2024 8:45 AM' },
-      { type: 'assignment', action: 'Assigned to Ramesh Kulkarni', details: 'Forwarded to Head of After Sales Service', user: 'System', timestamp: 'Oct 3, 2024 8:46 AM' },
-      { type: 'reminder', action: 'Reminder Sent', details: 'TAT breach reminder sent to approver', user: 'System', timestamp: 'Oct 6, 2024 5:45 PM' },
-      { type: 'updated', action: 'Additional Documents', details: 'ROI projections added by finance team', user: 'Finance Team', timestamp: 'Oct 5, 2024 10:45 AM' }
-    ],
-    tags: ['service-expansion', 'western-region', 'tier2-cities', 'overdue']
-  },
-
-  'RE-REQ-2024-004': {
-    id: 'RE-REQ-2024-004',
-    title: 'Employee Training Program - Advanced Motorcycle Mechanics',
-    description: 'Comprehensive training program for 50 service center technicians covering advanced diagnostics, electrical systems, fuel injection troubleshooting, and customer service excellence. Program duration: 3 weeks. Includes certification upon completion.',
-    category: 'Human Resources',
-    subcategory: 'Training & Development',
-    status: 'approved',
-    priority: 'standard',
-    amount: '₹18,50,000',
-    slaProgress: 100,
-    slaRemaining: 'Completed',
-    slaEndDate: 'Oct 5, 2024 5:00 PM',
-    currentStep: 3,
-    totalSteps: 3,
-    template: 'custom',
-    initiator: {
-      name: 'Kavita Menon',
-      role: 'Training Manager',
-      department: 'Human Resources',
-      email: 'kavita.menon@royalenfield.com',
-      phone: '+91 98765 43243',
-      avatar: 'KM'
-    },
-    department: 'Human Resources',
-    createdAt: 'Sep 28, 2024 11:00 AM',
-    updatedAt: 'Oct 5, 2024 4:30 PM',
-    dueDate: '2024-10-05T17:00:00Z',
-    submittedDate: '2024-09-28T11:00:00Z',
-    estimatedCompletion: 'Oct 5, 2024',
-    currentApprover: 'Completed',
-    approverLevel: '3 of 3',
-    conclusionRemark: 'All approvals completed. Training program scheduled for November 2024.',
-    approvalFlow: [
-      {
-        step: 1,
-        approver: 'Ramesh Kulkarni',
-        role: 'Head - After Sales Service',
-        status: 'approved',
-        tatHours: 48,
-        actualHours: 36,
-        assignedAt: '2024-09-28T11:00:00Z',
-        comment: 'Excellent initiative. Training content approved.',
-        timestamp: 'Sep 29, 2024 11:00 PM'
-      },
-      {
-        step: 2,
-        approver: 'Anil Kapoor',
-        role: 'Finance Manager',
-        status: 'approved',
-        tatHours: 72,
-        actualHours: 48,
-        assignedAt: '2024-09-29T23:00:00Z',
-        comment: 'Budget approved. Cost per participant is reasonable.',
-        timestamp: 'Oct 1, 2024 11:00 PM'
-      },
-      {
-        step: 3,
-        approver: 'Deepika Sharma',
-        role: 'VP Sales & Marketing',
-        status: 'approved',
-        tatHours: 96,
-        actualHours: 72,
-        assignedAt: '2024-10-01T23:00:00Z',
-        comment: 'Final approval granted. Proceed with program execution.',
-        timestamp: 'Oct 5, 2024 4:30 PM'
-      }
-    ],
-    documents: [
-      { name: 'Training_Curriculum.pdf', size: '3.2 MB', type: 'PDF', uploadedBy: 'Kavita Menon', uploadedAt: 'Sep 28, 2024 11:15 AM' },
-      { name: 'Trainer_Profiles.pdf', size: '1.8 MB', type: 'PDF', uploadedBy: 'HR Team', uploadedAt: 'Sep 28, 2024 2:45 PM' },
-      { name: 'Budget_Training_Program.xlsx', size: '680 KB', type: 'Excel', uploadedBy: 'Finance Team', uploadedAt: 'Sep 29, 2024 10:30 AM' }
-    ],
-    spectators: [
-      { name: 'Service Center Managers', role: 'Participant Coordination', avatar: 'SC' },
-      { name: 'Quality Assurance', role: 'Training Quality', avatar: 'QA' }
-    ],
-    auditTrail: [
-      { type: 'created', action: 'Request Created', details: 'Training program proposal submitted', user: 'Kavita Menon', timestamp: 'Sep 28, 2024 11:00 AM' },
-      { type: 'assignment', action: 'Assigned to Ramesh Kulkarni', details: 'Forwarded to After Sales Service Head', user: 'System', timestamp: 'Sep 28, 2024 11:01 AM' },
-      { type: 'approval', action: 'Approved by Ramesh Kulkarni', details: 'Level 1 approval completed', user: 'Ramesh Kulkarni', timestamp: 'Sep 29, 2024 11:00 PM' },
-      { type: 'assignment', action: 'Assigned to Anil Kapoor', details: 'Forwarded to Finance Manager', user: 'System', timestamp: 'Sep 29, 2024 11:01 PM' },
-      { type: 'approval', action: 'Approved by Anil Kapoor', details: 'Budget approval completed', user: 'Anil Kapoor', timestamp: 'Oct 1, 2024 11:00 PM' },
-      { type: 'assignment', action: 'Assigned to Deepika Sharma', details: 'Forwarded to VP for final approval', user: 'System', timestamp: 'Oct 1, 2024 11:01 PM' },
-      { type: 'approval', action: 'Approved by Deepika Sharma', details: 'Final approval - Request completed', user: 'Deepika Sharma', timestamp: 'Oct 5, 2024 4:30 PM' },
-      { type: 'completed', action: 'Request Completed', details: 'All approvals obtained. Training scheduled.', user: 'System', timestamp: 'Oct 5, 2024 4:31 PM' }
-    ],
-    tags: ['training', 'technicians', 'approved', 'completed']
-  },
-
-  'RE-REQ-2024-005': {
-    id: 'RE-REQ-2024-005',
-    title: 'Showroom Renovation - Chennai Flagship Store',
-    description: 'Complete renovation of Chennai flagship showroom including modern interior design, interactive display zones, customer lounge upgrade, motorcycle test ride facility, and digital experience center. Project timeline: 8 weeks.',
-    category: 'Infrastructure',
-    subcategory: 'Retail & Showroom',
-    status: 'rejected',
-    priority: 'standard',
-    amount: '₹65,00,000',
-    slaProgress: 100,
-    slaRemaining: 'Rejected',
-    slaEndDate: 'Oct 4, 2024 5:00 PM',
-    currentStep: 2,
-    totalSteps: 4,
-    template: 'custom',
-    initiator: {
-      name: 'Arjun Nair',
-      role: 'Showroom Manager - South',
-      department: 'Retail Operations',
-      email: 'arjun.nair@royalenfield.com',
-      phone: '+91 98765 43254',
-      avatar: 'AN'
-    },
-    department: 'Retail Operations',
-    createdAt: 'Oct 1, 2024 9:30 AM',
-    updatedAt: 'Oct 4, 2024 3:15 PM',
-    dueDate: '2024-10-04T17:00:00Z',
-    submittedDate: '2024-10-01T09:30:00Z',
-    estimatedCompletion: 'N/A',
-    currentApprover: 'Rejected by Anil Kapoor',
-    approverLevel: '2 of 4',
-    conclusionRemark: 'Request rejected due to insufficient budget justification. Please revise with detailed ROI analysis.',
-    approvalFlow: [
-      {
-        step: 1,
-        approver: 'Suresh Iyer',
-        role: 'Regional Manager - South',
-        status: 'approved',
-        tatHours: 48,
-        actualHours: 24,
-        assignedAt: '2024-10-01T09:30:00Z',
-        comment: 'Renovation is necessary. Current showroom needs upgrade.',
-        timestamp: 'Oct 2, 2024 9:30 AM'
-      },
-      {
-        step: 2,
-        approver: 'Anil Kapoor',
-        role: 'Finance Manager',
-        status: 'rejected',
-        tatHours: 72,
-        actualHours: 48,
-        assignedAt: '2024-10-02T09:30:00Z',
-        comment: 'Budget allocation not justified. Need detailed ROI analysis and comparison with alternative renovation options. Please revise and resubmit with comprehensive financial projections.',
-        timestamp: 'Oct 4, 2024 3:15 PM'
-      },
-      {
-        step: 3,
-        approver: 'Legal Team',
-        role: 'Compliance & Contracts',
-        status: 'cancelled',
-        tatHours: 96,
-        elapsedHours: 0,
-        assignedAt: null,
-        comment: null,
-        timestamp: null
-      },
-      {
-        step: 4,
-        approver: 'Ramesh Kulkarni',
-        role: 'VP Operations',
-        status: 'cancelled',
-        tatHours: 72,
-        elapsedHours: 0,
-        assignedAt: null,
-        comment: null,
-        timestamp: null
-      }
-    ],
-    documents: [
-      { name: 'Showroom_Renovation_Plan.pdf', size: '12.5 MB', type: 'PDF', uploadedBy: 'Arjun Nair', uploadedAt: 'Oct 1, 2024 9:45 AM' },
-      { name: 'Interior_Design_Mockups.zip', size: '85 MB', type: 'ZIP', uploadedBy: 'Design Team', uploadedAt: 'Oct 1, 2024 2:30 PM' },
-      { name: 'Contractor_Quotations.xlsx', size: '2.1 MB', type: 'Excel', uploadedBy: 'Procurement Team', uploadedAt: 'Oct 2, 2024 11:15 AM' }
-    ],
-    spectators: [
-      { name: 'Marketing Team', role: 'Brand Experience', avatar: 'MT' },
-      { name: 'Customer Experience', role: 'Feedback & Analysis', avatar: 'CX' }
-    ],
-    auditTrail: [
-      { type: 'created', action: 'Request Created', details: 'Showroom renovation request submitted', user: 'Arjun Nair', timestamp: 'Oct 1, 2024 9:30 AM' },
-      { type: 'assignment', action: 'Assigned to Suresh Iyer', details: 'Forwarded to Regional Manager', user: 'System', timestamp: 'Oct 1, 2024 9:31 AM' },
-      { type: 'approval', action: 'Approved by Suresh Iyer', details: 'Level 1 approval completed', user: 'Suresh Iyer', timestamp: 'Oct 2, 2024 9:30 AM' },
-      { type: 'assignment', action: 'Assigned to Anil Kapoor', details: 'Forwarded to Finance Manager', user: 'System', timestamp: 'Oct 2, 2024 9:31 AM' },
-      { type: 'rejection', action: 'Rejected by Anil Kapoor', details: 'Budget justification insufficient', user: 'Anil Kapoor', timestamp: 'Oct 4, 2024 3:15 PM' },
-      { type: 'completed', action: 'Request Rejected', details: 'Workflow terminated. Requires resubmission with revisions.', user: 'System', timestamp: 'Oct 4, 2024 3:16 PM' }
-    ],
-    tags: ['showroom', 'renovation', 'rejected', 'south-region']
-  },
-
-  'RE-REQ-2024-006': {
-    id: 'RE-REQ-2024-006',
-    title: 'Spare Parts Inventory Optimization System',
-    description: 'Implementation of AI-powered inventory management system for spare parts across all service centers. Features include demand forecasting, automated reordering, stock level optimization, and real-time tracking. Expected to reduce inventory costs by 20% and improve part availability.',
-    category: 'Technology & Innovation',
-    subcategory: 'Software Implementation',
-    status: 'pending',
-    priority: 'express',
-    amount: '₹42,00,000',
-    slaProgress: 35,
-    slaRemaining: '1 day 16 hours',
-    slaEndDate: 'Oct 12, 2024 5:00 PM',
-    currentStep: 1,
-    totalSteps: 4,
-    template: 'custom',
-    initiator: {
-      name: 'Rahul Deshmukh',
-      role: 'Head - Supply Chain Technology',
-      department: 'Supply Chain',
-      email: 'rahul.deshmukh@royalenfield.com',
-      phone: '+91 98765 43265',
-      avatar: 'RD'
-    },
-    department: 'Supply Chain',
-    createdAt: 'Oct 7, 2024 10:00 AM',
-    updatedAt: 'Oct 8, 2024 9:15 AM',
-    dueDate: '2024-10-12T17:00:00Z',
-    submittedDate: '2024-10-07T10:00:00Z',
-    estimatedCompletion: 'Oct 12, 2024',
-    currentApprover: 'Vikram Singh',
-    approverLevel: '1 of 4',
-    conclusionRemark: '',
-    approvalFlow: [
-      {
-        step: 1,
-        approver: 'Vikram Singh',
-        role: 'Head - IT Operations',
-        status: 'pending',
-        tatHours: 48,
-        elapsedHours: 23,
-        assignedAt: '2024-10-07T10:00:00Z',
-        comment: null,
-        timestamp: null
-      },
-      {
-        step: 2,
-        approver: 'Supply Chain Director',
-        role: 'Operations Approval',
-        status: 'waiting',
-        tatHours: 72,
-        elapsedHours: 0,
-        assignedAt: null,
-        comment: null,
-        timestamp: null
-      },
-      {
-        step: 3,
-        approver: 'Anil Kapoor',
-        role: 'Finance Manager',
-        status: 'waiting',
-        tatHours: 96,
-        elapsedHours: 0,
-        assignedAt: null,
-        comment: null,
-        timestamp: null
-      },
-      {
-        step: 4,
-        approver: 'Ramesh Kulkarni',
-        role: 'VP Operations',
-        status: 'waiting',
-        tatHours: 72,
-        elapsedHours: 0,
-        assignedAt: null,
-        comment: null,
-        timestamp: null
-      }
-    ],
-    documents: [
-      { name: 'AI_Inventory_System_Proposal.pdf', size: '8.9 MB', type: 'PDF', uploadedBy: 'Rahul Deshmukh', uploadedAt: 'Oct 7, 2024 10:15 AM' },
-      { name: 'Vendor_Comparison_Analysis.xlsx', size: '3.4 MB', type: 'Excel', uploadedBy: 'IT Procurement', uploadedAt: 'Oct 7, 2024 2:45 PM' },
-      { name: 'Cost_Benefit_Analysis.pptx', size: '6.2 MB', type: 'PowerPoint', uploadedBy: 'Analytics Team', uploadedAt: 'Oct 7, 2024 4:30 PM' },
-      { name: 'Implementation_Timeline.pdf', size: '1.5 MB', type: 'PDF', uploadedBy: 'Project Management', uploadedAt: 'Oct 8, 2024 9:15 AM' }
-    ],
-    spectators: [
-      { name: 'Service Center Network', role: 'End Users', avatar: 'SN' },
-      { name: 'Data Analytics Team', role: 'System Integration', avatar: 'DA' }
-    ],
-    auditTrail: [
-      { type: 'created', action: 'Request Created', details: 'AI inventory system proposal submitted', user: 'Rahul Deshmukh', timestamp: 'Oct 7, 2024 10:00 AM' },
-      { type: 'assignment', action: 'Assigned to Vikram Singh', details: 'Forwarded to IT Operations Head', user: 'System', timestamp: 'Oct 7, 2024 10:01 AM' },
-      { type: 'updated', action: 'Documents Added', details: 'Implementation timeline document uploaded', user: 'Project Management', timestamp: 'Oct 8, 2024 9:15 AM' }
-    ],
-    tags: ['technology', 'ai', 'inventory', 'supply-chain', 'high-priority']
-  },
-
-  'RE-REQ-2024-007': {
-    id: 'RE-REQ-2024-007',
-    title: 'Dealer Network Meeting - Q4 Business Review',
-    description: 'Quarterly business review meeting for all authorized dealers across India. Venue: Bangalore. Topics include Q3 performance review, Q4 targets, new model launches, marketing initiatives, service excellence programs, and dealer support policies. Expected attendance: 250 dealers.',
-    category: 'Events & Conferences',
-    subcategory: 'Dealer Meetings',
-    status: 'in-review',
-    priority: 'standard',
-    amount: '₹28,50,000',
-    slaProgress: 58,
-    slaRemaining: '1 day 12 hours',
-    slaEndDate: 'Oct 11, 2024 5:00 PM',
-    currentStep: 2,
-    totalSteps: 3,
-    template: 'custom',
-    initiator: {
-      name: 'Neha Kapoor',
-      role: 'Dealer Network Manager',
-      department: 'Sales & Distribution',
-      email: 'neha.kapoor@royalenfield.com',
-      phone: '+91 98765 43276',
-      avatar: 'NK'
-    },
-    department: 'Sales & Distribution',
-    createdAt: 'Oct 6, 2024 2:00 PM',
-    updatedAt: 'Oct 8, 2024 11:30 AM',
-    dueDate: '2024-10-11T17:00:00Z',
-    submittedDate: '2024-10-06T14:00:00Z',
-    estimatedCompletion: 'Oct 11, 2024',
-    currentApprover: 'Anil Kapoor',
-    approverLevel: '2 of 3',
-    conclusionRemark: '',
-    approvalFlow: [
-      {
-        step: 1,
-        approver: 'Suresh Mehta',
-        role: 'Sales Director',
-        status: 'approved',
-        tatHours: 48,
-        actualHours: 36,
-        assignedAt: '2024-10-06T14:00:00Z',
-        comment: 'Dealer meeting approved. Agenda looks comprehensive.',
-        timestamp: 'Oct 8, 2024 2:00 AM'
-      },
-      {
-        step: 2,
-        approver: 'Anil Kapoor',
-        role: 'Finance Manager',
-        status: 'in-review',
-        tatHours: 72,
-        elapsedHours: 33,
-        assignedAt: '2024-10-08T02:00:00Z',
-        comment: null,
-        timestamp: null
-      },
-      {
-        step: 3,
-        approver: 'Deepika Sharma',
-        role: 'VP Sales & Marketing',
-        status: 'waiting',
-        tatHours: 48,
-        elapsedHours: 0,
-        assignedAt: null,
-        comment: null,
-        timestamp: null
-      }
-    ],
-    documents: [
-      { name: 'Q4_Dealer_Meeting_Agenda.pdf', size: '2.8 MB', type: 'PDF', uploadedBy: 'Neha Kapoor', uploadedAt: 'Oct 6, 2024 2:15 PM' },
-      { name: 'Venue_Booking_Confirmation.pdf', size: '980 KB', type: 'PDF', uploadedBy: 'Events Team', uploadedAt: 'Oct 6, 2024 4:45 PM' },
-      { name: 'Event_Budget_Breakdown.xlsx', size: '1.2 MB', type: 'Excel', uploadedBy: 'Finance Team', uploadedAt: 'Oct 7, 2024 10:30 AM' },
-      { name: 'Dealer_Invitations_List.xlsx', size: '580 KB', type: 'Excel', uploadedBy: 'Sales Team', uploadedAt: 'Oct 7, 2024 3:15 PM' }
-    ],
-    spectators: [
-      { name: 'Marketing Team', role: 'Presentation Support', avatar: 'MT' },
-      { name: 'Events Management', role: 'Logistics Coordination', avatar: 'EM' }
-    ],
-    auditTrail: [
-      { type: 'created', action: 'Request Created', details: 'Dealer meeting proposal submitted', user: 'Neha Kapoor', timestamp: 'Oct 6, 2024 2:00 PM' },
-      { type: 'assignment', action: 'Assigned to Suresh Mehta', details: 'Forwarded to Sales Director', user: 'System', timestamp: 'Oct 6, 2024 2:01 PM' },
-      { type: 'approval', action: 'Approved by Suresh Mehta', details: 'Sales approval completed', user: 'Suresh Mehta', timestamp: 'Oct 8, 2024 2:00 AM' },
-      { type: 'assignment', action: 'Assigned to Anil Kapoor', details: 'Forwarded to Finance Manager', user: 'System', timestamp: 'Oct 8, 2024 2:01 AM' },
-      { type: 'updated', action: 'Documents Added', details: 'Dealer invitations list uploaded', user: 'Sales Team', timestamp: 'Oct 7, 2024 3:15 PM' }
-    ],
-    tags: ['dealer-meeting', 'q4-review', 'event', 'bangalore']
-  },
-
-  'RE-REQ-2024-008': {
-    id: 'RE-REQ-2024-008',
-    title: 'Cybersecurity Infrastructure Upgrade',
-    description: 'Comprehensive upgrade of cybersecurity infrastructure including next-gen firewall, intrusion detection system, endpoint protection for 500+ devices, security information and event management (SIEM) system, and employee security awareness training. Critical for protecting customer data and business operations.',
-    category: 'IT & Infrastructure',
-    subcategory: 'Security & Compliance',
-    status: 'pending',
-    priority: 'urgent',
-    amount: '₹52,00,000',
-    slaProgress: 82,
-    slaRemaining: '4 hours 20 minutes',
-    slaEndDate: 'Oct 8, 2024 6:00 PM',
-    currentStep: 2,
-    totalSteps: 3,
-    template: 'custom',
-    initiator: {
-      name: 'Sameer Joshi',
-      role: 'Chief Information Security Officer',
-      department: 'Information Technology',
-      email: 'sameer.joshi@royalenfield.com',
-      phone: '+91 98765 43287',
-      avatar: 'SJ'
-    },
-    department: 'Information Technology',
-    createdAt: 'Oct 5, 2024 11:30 AM',
-    updatedAt: 'Oct 8, 2024 12:45 PM',
-    dueDate: '2024-10-08T18:00:00Z',
-    submittedDate: '2024-10-05T11:30:00Z',
-    estimatedCompletion: 'Oct 8, 2024',
-    currentApprover: 'Anil Kapoor',
-    approverLevel: '2 of 3',
-    conclusionRemark: '',
-    approvalFlow: [
-      {
-        step: 1,
-        approver: 'Vikram Singh',
-        role: 'Head - IT Operations',
-        status: 'approved',
-        tatHours: 24,
-        actualHours: 18,
-        assignedAt: '2024-10-05T11:30:00Z',
-        comment: 'Critical security upgrade. Approve immediately.',
-        timestamp: 'Oct 6, 2024 5:30 AM'
-      },
-      {
-        step: 2,
-        approver: 'Anil Kapoor',
-        role: 'Finance Manager',
-        status: 'pending',
-        tatHours: 48,
-        elapsedHours: 55,
-        assignedAt: '2024-10-06T05:30:00Z',
-        comment: null,
-        timestamp: null
-      },
-      {
-        step: 3,
-        approver: 'Ramesh Kulkarni',
-        role: 'VP Operations',
-        status: 'waiting',
-        tatHours: 72,
-        elapsedHours: 0,
-        assignedAt: null,
-        comment: null,
-        timestamp: null
-      }
-    ],
-    documents: [
-      { name: 'Security_Assessment_Report.pdf', size: '15.3 MB', type: 'PDF', uploadedBy: 'Sameer Joshi', uploadedAt: 'Oct 5, 2024 11:45 AM' },
-      { name: 'Vendor_Solutions_Comparison.xlsx', size: '4.8 MB', type: 'Excel', uploadedBy: 'IT Security Team', uploadedAt: 'Oct 5, 2024 3:30 PM' },
-      { name: 'Implementation_Roadmap.pptx', size: '7.6 MB', type: 'PowerPoint', uploadedBy: 'Project Management', uploadedAt: 'Oct 6, 2024 10:15 AM' },
-      { name: 'Risk_Analysis_Report.pdf', size: '5.9 MB', type: 'PDF', uploadedBy: 'Security Consultant', uploadedAt: 'Oct 6, 2024 4:45 PM' }
-    ],
-    spectators: [
-      { name: 'Legal & Compliance', role: 'Data Protection', avatar: 'LC' },
-      { name: 'IT Infrastructure', role: 'System Integration', avatar: 'IT' }
-    ],
-    auditTrail: [
-      { type: 'created', action: 'Request Created', details: 'Cybersecurity upgrade proposal submitted', user: 'Sameer Joshi', timestamp: 'Oct 5, 2024 11:30 AM' },
-      { type: 'assignment', action: 'Assigned to Vikram Singh', details: 'Forwarded to IT Operations Head', user: 'System', timestamp: 'Oct 5, 2024 11:31 AM' },
-      { type: 'approval', action: 'Approved by Vikram Singh', details: 'IT approval - marked as critical', user: 'Vikram Singh', timestamp: 'Oct 6, 2024 5:30 AM' },
-      { type: 'assignment', action: 'Assigned to Anil Kapoor', details: 'Forwarded to Finance Manager', user: 'System', timestamp: 'Oct 6, 2024 5:31 AM' },
-      { type: 'reminder', action: 'Urgent Reminder', details: 'TAT breach warning - 4 hours remaining', user: 'System', timestamp: 'Oct 8, 2024 12:45 PM' }
-    ],
-    tags: ['cybersecurity', 'urgent', 'critical', 'infrastructure', 'overdue']
-  }
-};
 
 // API Endpoints for Custom Requests (to be implemented with backend)
 export const CUSTOM_REQUEST_API_ENDPOINTS = {

src/utils/dealerDatabase.ts

@@ -1,188 +0,0 @@
-// Mock Dealer Database - In production, this would be fetched from API
-export interface DealerInfo {
-  code: string;
-  name: string;
-  email: string;
-  phone: string;
-  address: string;
-  city: string;
-  state: string;
-  region: string;
-  managerName: string;
-}
-
-export const DEALER_DATABASE: Record<string, DealerInfo> = {
-  'RE-MH-001': {
-    code: 'RE-MH-001',
-    name: 'Royal Motors Mumbai',
-    email: 'dealer@royalmotorsmumbai.com',
-    phone: '+91 98765 12345',
-    address: 'Shop No. 12-15, Central Avenue, Andheri West',
-    city: 'Mumbai',
-    state: 'Maharashtra',
-    region: 'West',
-    managerName: 'Rahul Deshmukh'
-  },
-  'RE-DL-002': {
-    code: 'RE-DL-002',
-    name: 'Delhi Enfield Center',
-    email: 'contact@delhienfield.com',
-    phone: '+91 98765 23456',
-    address: '45-48, Rajouri Garden, Main Market',
-    city: 'New Delhi',
-    state: 'Delhi',
-    region: 'North',
-    managerName: 'Vikram Singh'
-  },
-  'RE-BLR-003': {
-    code: 'RE-BLR-003',
-    name: 'Bangalore Royal Bikes',
-    email: 'info@bangaloreroyalbikes.com',
-    phone: '+91 98765 34567',
-    address: '123, MG Road, Near Trinity Metro',
-    city: 'Bangalore',
-    state: 'Karnataka',
-    region: 'South',
-    managerName: 'Suresh Kumar'
-  },
-  'RE-CHN-004': {
-    code: 'RE-CHN-004',
-    name: 'Chennai Enfield Hub',
-    email: 'chennai@enfieldhub.com',
-    phone: '+91 98765 45678',
-    address: '78-80, Anna Salai, T Nagar',
-    city: 'Chennai',
-    state: 'Tamil Nadu',
-    region: 'South',
-    managerName: 'Venkat Ramanan'
-  },
-  'RE-HYD-005': {
-    code: 'RE-HYD-005',
-    name: 'Hyderabad Royal Motorcycles',
-    email: 'hyderabad@royalmotorcycles.com',
-    phone: '+91 98765 56789',
-    address: '234, Banjara Hills, Road No. 12',
-    city: 'Hyderabad',
-    state: 'Telangana',
-    region: 'South',
-    managerName: 'Anil Reddy'
-  },
-  'RE-KOL-006': {
-    code: 'RE-KOL-006',
-    name: 'Kolkata Enfield Motors',
-    email: 'kolkata@enfieldmotors.com',
-    phone: '+91 98765 67890',
-    address: '56-58, Park Street, Near Park Hotel',
-    city: 'Kolkata',
-    state: 'West Bengal',
-    region: 'East',
-    managerName: 'Amit Chatterjee'
-  },
-  'RE-PUN-007': {
-    code: 'RE-PUN-007',
-    name: 'Pune Royal Dealership',
-    email: 'pune@royaldealership.com',
-    phone: '+91 98765 78901',
-    address: '345, FC Road, Deccan Gymkhana',
-    city: 'Pune',
-    state: 'Maharashtra',
-    region: 'West',
-    managerName: 'Sandeep Patil'
-  },
-  'RE-AHM-008': {
-    code: 'RE-AHM-008',
-    name: 'Ahmedabad Enfield Plaza',
-    email: 'ahmedabad@enfieldplaza.com',
-    phone: '+91 98765 89012',
-    address: '123, CG Road, Navrangpura',
-    city: 'Ahmedabad',
-    state: 'Gujarat',
-    region: 'West',
-    managerName: 'Kiran Patel'
-  },
-  'RE-JP-009': {
-    code: 'RE-JP-009',
-    name: 'Jaipur Royal Enfield',
-    email: 'jaipur@royalenfield.com',
-    phone: '+91 98765 90123',
-    address: '67, MI Road, C-Scheme',
-    city: 'Jaipur',
-    state: 'Rajasthan',
-    region: 'North',
-    managerName: 'Rajesh Sharma'
-  },
-  'RE-LKO-010': {
-    code: 'RE-LKO-010',
-    name: 'Lucknow Enfield Showroom',
-    email: 'lucknow@enfieldshowroom.com',
-    phone: '+91 98765 01234',
-    address: '89, Hazratganj, Near Halwasiya Crossing',
-    city: 'Lucknow',
-    state: 'Uttar Pradesh',
-    region: 'North',
-    managerName: 'Ankit Verma'
-  }
-};
-
-/**
- * Get dealer information by dealer code
- * @param dealerCode - The dealer code (e.g., 'RE-MH-001')
- * @returns DealerInfo object or null if not found
- */
-export function getDealerInfo(dealerCode: string): DealerInfo | null {
-  return DEALER_DATABASE[dealerCode] || null;
-}
-
-/**
- * Get all dealers for a specific region
- * @param region - Region name (North, South, East, West)
- * @returns Array of DealerInfo objects
- */
-export function getDealersByRegion(region: string): DealerInfo[] {
-  return Object.values(DEALER_DATABASE).filter(
-    dealer => dealer.region.toLowerCase() === region.toLowerCase()
-  );
-}
-
-/**
- * Get all dealers for a specific state
- * @param state - State name
- * @returns Array of DealerInfo objects
- */
-export function getDealersByState(state: string): DealerInfo[] {
-  return Object.values(DEALER_DATABASE).filter(
-    dealer => dealer.state.toLowerCase() === state.toLowerCase()
-  );
-}
-
-/**
- * Get all dealers as an array (for dropdowns, etc.)
- * @returns Array of DealerInfo objects
- */
-export function getAllDealers(): DealerInfo[] {
-  return Object.values(DEALER_DATABASE);
-}
-
-/**
- * Search dealers by name or code
- * @param searchTerm - Search term
- * @returns Array of matching DealerInfo objects
- */
-export function searchDealers(searchTerm: string): DealerInfo[] {
-  const term = searchTerm.toLowerCase();
-  return Object.values(DEALER_DATABASE).filter(
-    dealer => 
-      dealer.name.toLowerCase().includes(term) ||
-      dealer.code.toLowerCase().includes(term) ||
-      dealer.city.toLowerCase().includes(term)
-  );
-}
-
-/**
- * Format dealer address for display
- * @param dealer - DealerInfo object
- * @returns Formatted address string
- */
-export function formatDealerAddress(dealer: DealerInfo): string {
-  return `${dealer.address}, ${dealer.city}, ${dealer.state}`;
-}