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CloseTicketReport Class

Defined in: Report\reportTicketClose.js:19
Module: ReportModule

This class contains functionality of Ticket report(Close)

Constructor

CloseTicketReport

()

Defined in Report\reportTicketClose.js:19

Methods

applyFiltersBasedOnParametersToKendoGrid

()

Defined in Report\reportTicketClose.js:119

Function to apply filters on kendo grid based on parameters

applyFilterToKendoGrid

(
  • gridId
  • columnName
  • logic
  • operator
  • filterValues
)

Defined in Report\reportTicketClose.js:287

To apply filters to the Kendo-Grid-Columns.

Parameters:

  • gridId String

    Target-Grid

  • columnName String

    Target-Column-Name

  • logic String

    Filtering-Logic (eg: for Equals-to = eq)

  • operator String

    Filtering-Operator (eg: AND, OR)

  • filterValues String

    Values to be filtered in the Target column

applyFilterToKendoGridWithLogic

(
  • gridId
  • columnName
  • logic
  • operator
  • filterValues
)

Defined in Report\reportTicketClose.js:259

To apply filters to the Kendo-Grid-Columns.

Parameters:

  • gridId String

    Target-Grid

  • columnName Array

    Target-Column-Name

  • logic String

    Filtering-Logic (eg: for Equals-to = eq)

  • operator Array

    Filtering-Operator (eg: AND, OR)

  • filterValues Array

    Values to be filtered in the Target column

exportReport

()

Defined in Report\reportTicketClose.js:225

To get filter parameters and export report.

getCloseTicketHistory

()

Defined in Report\reportTicketClose.js:62

Function to get close tickets history

onChangeDateSelection

()

Defined in Report\reportTicketClose.js:216

Add 15 days in endDate based on the startDate.

onRowBound

()

Defined in Report\reportTicketClose.js:138

Function call on row bound of close tickets table

showCloseTicketDetails

()

Defined in Report\reportTicketClose.js:34

Function to display close ticket details