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OpenTicketReport Class

Defined in: Report\reportTicketOpen.js:20
Module: ReportModule

This class contains functionality of Ticket report(Open)

Constructor

OpenTicketReport

()

Defined in Report\reportTicketOpen.js:20

Methods

applyFiltersBasedOnParametersToKendoGrid

()

Defined in Report\reportTicketOpen.js:115

Function to apply filters on kendo grid based on parameters

applyFilterToKendoGrid

(
  • gridId
  • columnName
  • logic
  • operator
  • filterValues
)

Defined in Report\reportTicketOpen.js:198

To apply filters to the Kendo-Grid-Columns.

Parameters:

  • gridId String

    Target-Grid

  • columnName String

    Target-Column-Name

  • logic String

    Filtering-Logic (eg: for Equals-to = eq)

  • operator String

    Filtering-Operator (eg: AND, OR)

  • filterValues Array

    Values to be filtered in the Target column

exportReport

()

Defined in Report\reportTicketOpen.js:168

To get filter parameters and export report.

getOpenTicketHistory

()

Defined in Report\reportTicketOpen.js:61

Function to get open tickets history

onRowBound

()

Defined in Report\reportTicketOpen.js:129

Function call on row bound of close tickets table

showOpenTicketDetails

()

Defined in Report\reportTicketOpen.js:34

Function to display open ticket details