EOS/Views/Report/Ticket_Close_Grid.cshtml

@model  IEnumerable<GODATA.Models.Report.TicketList>
@if (Model != null && Model.Count() > 0)
{
@*<div id="TBL">*@    
    <div class="DInv_Tbl_Wrapper CloseTicketWrapper">
        @(Html.Kendo().Grid<GODATA.Models.Report.TicketList>(Model)
                .Name("CloseTicket")
                .Columns(columns =>
                {
                    columns.Bound(column => column.AssignedTo).Hidden();
                    columns.Bound(column => column.Id).Hidden();
                    columns.Bound(column => column.ticketid_alias);
                    //.Width("182px");
                    columns.Bound(column => column.CustomerName);
                    //.Width("238px");
                    columns.Bound(column => column.CustomeContact_no);
                    //.Width("175px")
                    columns.Bound(column => column.VehicleRegistrationNo).Title("Vehicle Registration No.");
                    columns.Bound(column => column.VehicleTagging).Title("Vehicle Type");
                    //.Width(70);
                    columns.Bound(column => column.DefaultSlaTime).Title("Default SLA Time (in min)");
                    //.Width(70);
                    columns.Command(command => command.Custom("resolutionSla").Text("")).Title("Resolution SLA").Hidden();
                    //.Width("121px");
                    columns.Bound(column => column.TotalTicketLifeCycleTimeSlab);
                    //.Width("177px");
                    columns.Bound(column => column.ServiceEngineerName).Title("EOS Team Member/Van Reg No.");
                    //.Width("303px");
                    columns.Bound(column => column.DealerDealerName);
                    //.Width("167px");
                    columns.Bound(column => column.Age).Hidden();
                    columns.Bound(column => column.ServiceEngineerContactNumber);
                    columns.Bound(column => column.caller_language).Title("Language");
                    columns.Bound(column => column.DefaultCol2).Title("Feedback Agent");
                    columns.Bound(column => column.feedback_call_status).Title("Feedback Status");
                    columns.Bound(column => column.total_count).Title("Total Feedback Attempt");
                    columns.Bound(column => column.Score).Title("Ticket Score");
                    columns.Bound(column => column.reopen_count).Title("Reopen Count");
                    columns.Bound(column => column.ChassisNo).Title("Chassis Number");
                    columns.Bound(column => column.OdometerReading).Title("Odometer Reading");
                    //.Width("233px");

                    //added on 25-09-2020
                    columns.Bound(column => column.VanLatitudeAtTripStart).Title("Trip Start Lat");
                    columns.Bound(column => column.VanLongitudeAtTripStart).Title("Trip Start Lng");

                    columns.Bound(column => column.VanLatitudeAtVanReached).Title("Van Reached Lat");
                    columns.Bound(column => column.VanLongitudeAtVanReached).Title("Van Reached Lng");

                    columns.Bound(column => column.VanLatitudeAtTripEnd).Title("Trip End Lat");
                    columns.Bound(column => column.VanLongitudeAtTripEnd).Title("Trip End Lng");

                    columns.Bound(column => column.BreakdownLocationLatitude).Title("Breakdown Lat");
                    columns.Bound(column => column.BreakdownLocationLongitude).Title("Breakdown Lng");
                    columns.Bound(column => column.LastModifiedTime).Title("Ticket Closed Time");
                    columns.Bound(column => column.TicketClosedReason).Title("Ticket Closed Reason");   //added on 25-11-2020

                    columns.Bound(column => column.vehicle_warranty).Title("Vehicle Warranty");   //added on 25-11-2020
                    columns.Bound(column => column.vehicle_amc).Title("Vehicle Amc");   //added on 25-11-2020
                    columns.Bound(column => column.vehicle_emission_norms).Title("Vehicle Emission Norms");   //added on 25-11-2020
                    columns.Bound(column => column.vehicle_sales_date).Title("Vehicle Sales Date");   //added on 25-11-2020
                    //columns.Bound(column => column.AssignedToUserLatitude).Title("Van Latitude");   //added on 23-12-2020
                   // columns.Bound(column => column.AssignedToUserLongitude).Title("Van Longitude");   //added on 23-12-2020
                    columns.Bound(column => column.BreackDownLongitude).Title("Estimated Van Reach Time");   //added on 23-12-2020
                    columns.Bound(column => column.VanReachedPunchTime).Title("Van Reach By Call Center");   //added on 23-12-2020
                    columns.Command(command => command.Custom("feedback").Text("")).Title("Closure within 24 Hrs<br/> and Feedback").HtmlAttributes(new { @class = "removeLink" });

                    columns.Command(command => command.Custom("feedbackDetails").Text("")).Title("Feedback").HtmlAttributes(new { @class = "removeLink" }).Hidden();

                    columns.Command(command => command.Custom("reason24Hrs").Text("")).Title("Closure after 24 Hrs").HtmlAttributes(new { @class = "removeLink" }).Hidden();

                    columns.Command(command =>
                    {
                        command.Custom("TicketDetails").Text("Details").Click("showCloseTicketDetails").HtmlAttributes(new { title = "Show Details" });
                        command.Custom("EditTicketFeedback").Text("Edit").Click("editFeedback").HtmlAttributes(new { title = "Edit Ticket Feedback" });
                    }).Title("User Actions");
                    //.Width("144px");
                })
                .Pageable()
                //.Selectable()
                .Scrollable()
                //.Navigatable()
                // .Sortable()
                .EnableCustomBinding(true)
                // .Groupable()
                .Filterable()
                .Resizable(resize => resize.Columns(true))
               .Events(events => events.DataBound("onRowBound").ColumnResize("onColumnResize"))
               .DataSource(dataSource => dataSource
                .Ajax()
                .Batch(true)
                .PageSize((int)ViewBag.pageSize)
                               .Read(read => read.Action("Ticket_Close_Pager", "Report", new { userId = ViewBag.userId, startDate = ViewBag.startDate, endDate = ViewBag.endDate, ticketStatus = ViewBag.ticketStatus, total = ViewBag.total, isTicketScore = ViewBag.isTicketScore }))
                               .Total((int)ViewBag.total)
            //.ServerOperation(false)
            //.Events(events => events.Error("error_handler"))
            )
//.Events(events => events.DataBound("setPagerAndGroupBarWidth"))
)
    </div>
}
else
{
    <div id="divmessage" class="no_data">
        <span>
            <p class="fs16">@*No Data Available !!!*@
                @System.Configuration.ConfigurationManager.AppSettings["no_data_available"].ToString()
            </p>
        </span>
    </div>
}
<style>
    .slaMet {
        box-shadow: 4px 0px 0px #00a54f inset;
    }

    .slaNotMet {
        box-shadow: 4px 0px 0px #ee1d23 inset;
    }

    .removeLink a {
        cursor: default;
    }

    .k-grid td:nth-last-child(4) {
        text-align: left !important;
    }
   #divGrid .CloseTicketWrapper .k-grid td {
        overflow: visible;
        text-overflow: inherit;
        text-align: center;
        width: 150px;
    }

    #divGrid .CloseTicketWrapper .k-grid-header .k-header {
        overflow: visible;
        white-space: inherit;
        text-overflow: inherit;
        width: 150px;
        vertical-align: top;
        padding-bottom: 0;
    }

    #divGrid .CloseTicketWrapper .k-grid td.text-shows {
        height: 60px !important;
        overflow: hidden !important;
        position: relative;
        display: inline-block;
        margin: 0 5px 0 5px;
        text-overflow: ellipsis !important;
        white-space: nowrap;
        color: #000;
    }
</style>
<script>
    getRefresh();
</script>